I've been going to Happy Daze here and there for pipes, king palms, and cbd gummies. I went in a few months ago to buy a $200 electronic dab rig. It did not work. I thought I was using it wrong, so I took it back to the store and asked the person behind the counter to plug it in there and see if it worked before trying to exchange it.
He didn't want to plug it in to see if it would work (pretty sure he was high - which is fine as long as you can still do your job, but he was distracted and all over the place) but offered an exchange (would not give me a refund). They didn't have my unit in stock so he told me I could come back or pay more for a different unit. I didn't think I should have to pay more for something I bought that didn't work just because they didn't have the original in stock. He called his manager to see if they could offer me a different kind - and spent an hour on the phone with her going back and forth. I was really pissed to have to wait that long while they argued about what to do.
He finally offered me a different unit that was on the floor. I took it to get out of there. Guess what, it didn't work either!!! So I'm out $200 for something that doesn't work which they will not refund or exchange for a working product.
They also own Cigarette Depot and the other smoke shop on the same street. I try not to shop at any of the stores because I can't support their policies and customer service. I'm really disappointed. I've spent so much money at Happy Daze AND cigarette depot. read more