Everything went well. I bring my dog just one day a week, sometimes two. He is very anxious and…read morehas abandonment issues, possibly as he is a rescue. He acclimated to the Happy Tails program after about 5 weeks and now looks forward to going every time he is dropped off. I'm pleased with his care and the cleanliness of this facility.

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

Bernie loves going to Puppy Play as we call it!! He got a bath, nails grinded and had a Play Pal…read morewhere he didn't quite feel like playing, so it was Cuddle Time, his fave!!

Our dog loves it there and the staff is amazing. If I was rich I would let her go every day just to…read moreplay for a while

Diane is wonderful with pets and has been a trusted solution for us whenever we're unable to be…read morehome to take care of our two dogs. She gives us full reports on their behavior and status when she visits and we always feel good knowing they're in such great hands.

From the owner: Hi my name is Diane Morisseau owner of Happy pets 25+…read moreyears of service I am an LLC Insured and bonded I also hold vet asst credentials and can provide some treatment support. I also have a back ground in Dog and cat behavior which helps me provide well rounded care I do not have staff I will provide all personalized care for clients I pride myself on excellent communication to clients regarding their pets

Relatively new to the area, so came across this business in an internet search and was impressed by…read moreall the five-star google reviews. Had my first experience with Pup-e-cise earlier this week when they watched my cats while I went camping for a few days. They did a spectacular job, including giving medication to my older cat. I knew during the meet-and-greet session with the owner that this business is first rate. They have GPS technology, they provide pictures and detailed reports on a daily basis, and provide excellent care and customer contact. Could not be happier and will continue to use them whenever the need for pet-sitting arises.

From the owner: We our an LLC, insured and service with a smile! Dog walking anytime, pet sitting anything with a…read moretail, poop scooper.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

My Goldendoodle loves being groomed. She pulls me towards the door when we get there. Sally always…read morecomes out looking beautiful!

Amy was such a delight to work with. Her grooming area is very clean. The business is attached to…read moreher house in Rotterdam I called a week early and was able to schedule both my Yorkie Poos in for a full groom. She was so nice on the phone and was very informative from the haircut itself to the cost and the directions to the business. Her assistant Christina is very knowledgeable and super friendly. She does have cats but it didn't seem to bother any of my dogs or bother her while she was working. She took her time and you can really tell that she enjoys working with animals. The location is ideal for Niskayuna, Schenectady, Rotterdam, Altamont and Scotia residents as it is on Dodge Street for all grooming needs including cats and dogs. Thanks for taking good care of Winston and Mia and we hope to see you again.