So I called to see if they had a particular Finn Comfort lace up shoe I wear for work.I got an answering machine so I hung up. A few minutes later, a salesperson called and asked what I needed . I put my shoes on hold and got the salesperson's name. Today I went to try them on. I asked for the person I spoke to on the phone. She was with another customer. She never acknowledged me at all. After waiting several minutes I asked the other person for my shoes that were on hold. Now my sales person looks up says hello, never comes over to assist me or says she will be right with me. I'm just handed the box... I assumed this was a "sit and fit " place but no. I wasn't measured, just handed the box like I was in an outlet store. The other salesperson did not have a customer but she did not offer to measure or fit me either. I'm also not sure why my salesperson was not able to service more than one person at a time. The girl that checked me out was nice and signed me up for the loyalty program. My salesperson never thanked me for my purchase , kind of a disappointing experience. Maybe they are not on commission, but if they are , this was not great for a 400.00 purchase. I'm seriously thinking of just buying off the Finn website after this experience. read more

Happy Feet Plus - Outside - Shoe Stores Near Me - Fort Myers, Florida

There are too many reasons for time's sake to suggest you do not shop here. After paying $790 for she's for my husband and I, we figured out the quality was subpar. I'm just leaving with hopes of finding a DRESS SHOE for myself. I left when the saleswoman held up a black super casual Birkenstock and I said, I'm sorry I don't like that (we'd been doing this for 10 mins, DRESS SHOE), to which she replied, "You came in not looking for fashion but because you're in pain." I said NOTHING about pain. Just wanted comfy dress shoes. Told her I was sorry to have been a bother and I'd look elsewhere. I thought this was their specialty. And now I recall why we went to fort myers to purchase from "H last time. read more

Happy Feet Plus - Behind the tree - Shoe Stores Near Me - Fort Myers, Florida

A great selection of some really unique footwear. Nice selection of Birkenstocks (my particular favorite). Orders can be taken if they do not have a style that you would like to purchase. Prices are average to high. A few items were on sale, but they were what I would consider a moderate sale price. Sales staff was friendly and knowledgeable, albeit slightly overbearing. Once I informed them that I was "looking" and that I would "order from my local store" if I wanted something, that should have been sufficient to let me browse . . . it wasn't however. I was tailed, ever so slightly, but it was enough to know that I was definitely being followed. It sort of got a little annoying and creepy. read more

Your feet may be happy but they will be dang ugly. Guess if you are old or crippled and NEED special shoes, this place is good. Still want someone to answer, WHY do comfortable shoes have to LOOK so ugly? read more

I am a teacher and am on my feet all day. My feet hurt and needed a pair of comfortable shoes. I was looking for a pair of Birkenstock's as I have had some in the past. When I entered the store there were 4 extremely friendly, knowledgeable, and helpful salespeople waiting to assist customers. I had Miguel. He listened to my concerns and then made his suggestions which were not at all pushy. He had me fitted for the correct inserts that I NEEDED and oh my goodness, what a godsend! I spent more that I had planned going in however not more than I could afford. Teachers need to invest in their feet. This is a place I would HIGHLY recommend to anyone who is on their feet more than 50% of their day or to anyone who is having pain in their feet, ankles, back, etc. They have trendy shoes which is AWESOME! Their staff is friendly, knowledgeable, and NOT overbearing. Bring your wallet as you will pay but remember quality costs. I am thrilled with my purchases and will be back. read more

Excellent experience and customer service!! Finding and buying healthful yet stylish shoes is no longer an arduous chore for me! Tony, my healthy footwear specialist was most helpful, pleasant, experienced and was interested in my foot health. He invested time in me and my needs. So I left w/a very nice pair of Taos sandals, Kenkoh massage sandals (my feet & body love them!) and inserts for shoes I brought in that were giving me trouble. Prices were reasonable for the quality!! My experience at Happy Feet was great for my soul & soles! Thanks!! read more

Lindsey was amazing! She took time with me explaining Plantar fasciitis and what I can do to improve my feet with the correct foot wear. My feet felt so much better after I left. She brought out different shoes for me to try on until we found the right ones for me! I would highly recommend this store!!! read more

I went to the North Naples store. Had a terrible experience with Regional manager Patrick. He persuaded me to buy the most expensive pair of sandals in the store. I tried returning them the next day. He again told me I would get used to them. I still have not gotten used to them and he will not return them. TERRIBLE EXPERIENCE- I do not recommend them. There are plenty of other footwear stores who care about the customer's comfort and not about the price of the item. read more

BEWARE! I heard the ads and went into the Pine Ridge store in Naples. I was shown a three arch support "system", $1000.00 later and after being told this system is non-returnable I left the store with my purchase. Shame on me! I went on the website and discovered they also have arch supports for $59.00. That fact was never mention to me by the sales woman. It might have been wise for me to start there. When some one tells you that your $1000.00 purchase of three sets of plastic arch supports are non-returnable, a red flag should go up in your mind! Why not? BEWARE! read more

I walked into this store just for curiosity.I ended up spending almos 400.00.The lady Lindsay Garner was so helpful,knowledgeable about their products and she also explained is about our feet standing pressure points.She wasn't pushy about the sale at all.She was so nice and helpful,I said to my wife I have to make a review about this experience.If you guys want to experience great customer service,I recommend you go to this place. read more

We did visit fort Myers and really enjoyed the time there. We did walk in to happy Feet. we did not know what to expect. We just liked to know more about what would make our feet happy. So we had such an awesome service by Lindsay Garner. She explained us the shoes they carry and what really it does to your posture. She made a little test with us and spend a great time with us. What a friendly and professional service. We purchased 2 pair of shoes for my husband. Great quality great service. Thank you Lindsay. read more

Steer clear of Happy Feet unless you like wasting lots of time! I Bought two pairs of shoes there last week, they were very comfortable and I like the shoes. When I entered the store today to pouches a third pair, the service was horrible. There were three ladies there to help customers but I couldn't get helped at all. None of the workers would attempt to help more than a single customer at a time like they do at other shoe stores. And one worker would not stop shelving boxes to help me. I waited for 15 minutes without help. I looked up the shoe I wanted online and purchased through amazon prime for $10 less then the Happy Feet price. These shoes are by no means unique to the Happy Feet shoe store. The only reason to purchase from them would be to get customer service and try things on. They utterly failed at this. I will still be purchasing Birkenstocks but not in this store. Steer clear of happy feet. read more

Came here just before closing the other day to find comfortable but not absolutely hideous shoes. Im way too young to be wearing orthotic shoes, however, being on my feet all day need something comfortable. The feet scan is very informative and provides an exact foot prescription. Tony was very patient, kind and caring as he showed me multiple options. In the end I purchased three pairs of shoes that day and better yet now understand exactly what my unique foot sole make up is. I would highly recommend. ** It is important to note the shoe store is full service so they really take time with each client. Be advised that you may have to wait a few moments for an associate to finish with a client before it is your turn. read more

Love the service very friendly staff ! They specialize in foot knee and back pain ! My sales associate Laura was very helpful wound up buying 3 pairs of shoes read more

I have purchased from Happy Feet online in the past. I was in Florida so i checked out their retail location in Ft Myers. Great experience. Tony greeted me as soon as i walked in, introduced himself and let me browse the store with no pressure. Then when i saw the kenkoh sandal in purple i knew i had to have it. I let Tony know i needed some help. Tony offered to use a machine to measure my feet, and since my husband was with me he decided to get checked too. I ended up purchasing the kenkoh sandal (my third pair in total) and my husband bought aertek insoles which he wore right away. The insoles are working out wonderfully, just the right support for being on feet all day. Tony was patient and answered all of our questions. We also never felt pressured to buy anything, Tony was there to assist and educate. Thanks Tony for making my in store experience a pleasant one. read more

yay Birkenstock rubber cook shoes! Both people I dealt with here were extremely nice, helpful and knowledgeable. Kinda hard to find hidden next to cold stones and across from Blu. read more

Our first visit to Happy Feet and we were lucky enough to have Lindsay Garner take care of us. She is extremely knowledgeable, patient and obviously loves her job! Maybe the only thing better is the shoes she fitted me with! They are helping my back problems! Love them and Happy Feet! read more

Nice shoe store. Nothing dressy, but quality active & sport wear shoes. Reasonable prices and fairly good service.

Not Happy. Bought orthoheal flip flops $90. Lasted 10 months , fell apart. Would not take them back to replace. But I could have 20% off a new pair But one wonders when they don't carry that brand anymore...lost my business read more

Unexpected pleasure when I went to Happy Feet Plus. I've suffered with knee and back pain for years. My friend told me that she and her husband went there and we're amazed at the service they received from Roger who helped them both with their feet pain. I called there first and talked with Roger about my pain and he was very knowledge and told me there were three options to relieve my symptoms. After traveling 35 miles to get there I was glad I made the trip. Roger made me feel like family. I must have been there for over 90 minutes. He not only stopped the pain in my knees and back while still at the store but Roger explained in great detail what I needed to do nutritionally to help with my other issues. Roger is a natural health educator and also looks it too. This is a one of a kind store that loves helping people feel better. Karen C read more

Nice store but only 2 employees I waited 20 minutes to get waited on. I was ignored and went to leave- as I was leaving an employee decided to finally speak to me and tell me have a nice day. Customer service was a -0- read more

Went to the Ft. Myers store today to look at shoes that would be comfortable and good for my problem foot. Kassie was very helpful, knowledgeable, and not pushy at all. They carry shoes to help with a number of orthotic problems, had a great selection, and I was happy to find Finns, Birkenstocks, Mephistos, Vionics, and Brooks in contemporary styles . . . not "clunky" or orthotic-looking . . . and bought two pairs for upcoming travel. Just wish there was a store closer to East Naples! read more

The store would not honor their return policy because I did not have the box that the sandals were in when I bought them. I explained that the box was kept at the store because the sales attendant informed me that I did not need the box for anything. When I asked the sales attendant on duty this particular night to call the manager so that I could explain the situation, the clerk called the manager, but the manager refused to talk to me and pretty much said "too bad". I've never experienced such poor customer service in my life. read more