we saw dr. christy for an emergency extraction and fillings. she was great! the procedure was…read morequick, the whole team is very friendly and made my daughter feel very comfortable the whole time. they let her watch bluey during the procedure, there is cartoons on in the waiting room and prize machines for the patients. it was overall a great experience and i would recommend them to anyone in need of pediatric care.

My 8 year old was a first timer to Dr. Claus this week, and we are so happy to have found this…read moreoffice. Everything was super clean, all the staff were incredible, and Dr. Claus was super amazing with my daughter. We were relieved she had no cavities, so I guess that makes the visit even better! She did need an extraction of a baby tooth and he was able to do it at that appt. My daughter had her first experience with happy gas, so she was a very relaxed and kept saying she didn't feel a thing. They gave her a few tokens at the end of the appointment to use on the prize machines in the waiting room. That was the highlight of her day! All in all, 5 stars based on the office itself, the staff, Dr. Claus, ease of adding on treatment the same day and taking Delta Dental PPO!!! We are looking forward to a long standing relationship with Dr. Claus!

I arrived during office hours (3:45pm on Friday) to check over our paperwork as new clients to make…read moresure all the billing was in order. The secretary ignored that I was at the door and I was sent to voicemail twice while standing right at the glass door. It wasn't until I got back in my car and it was time for her to clock out that she called back. If your insurance is not exactly how the secretary thinks it should be, she will not schedule treatments. She relies on her own experience rather than insurance procedure to determine whether or not this office should treat your children or not. Hoping this is an isolated situation and not reflective of the office as a whole because what was once feelings of excitement over having a pediatric dental and orthodontic office 5 minutes from our house has turned into a front desk nightmare.

If you don't want to be discriminated by Mr. Adair, then do not come here! He was so rude! As I…read moresaid in my review on Google, I wish there was cameras in the consultation room because he was flat out, discriminating me. And this doesn't have to be about race, but he definitely was discriminating me as a young parent. Basically blaming me for not bringing my daughter any sooner or else she would've been able to get something done which is funny because I was able to seek a second opinion from another doctor that specializes in airway and my daughter is getting treatment now, so be careful where you end ur search for a good orthodontist. And the crazy part is my kids have gone to the dentist since they had teeth. So for him to say, I didn't bring her in time wasn't a lacking on my part. He was just negative Nancy the whole conversation. Asking what would I like to know instead of driving the conversation into what he sees and how he can help he flat said there's nothing he could do for us and I said nothing.? and he said nope flat out. So I kept pushing for a better answer and finally he said maybe when she's older and I said well thank you for finally giving a positive response and he just said I could take it how I want. I honestly like this dentist because of Dr. Emily, but once I met this man, I honestly changed coming to this office period. BEWARE

We moved to Fairfield almost 15 years ago, our kids were Dr Aubuchon' patient, Dr Anita Ford'…read morefather. Than he retired not long after and we continue with Dr Ford. We had to change dentist couple times because of insurance . During that time we were realize that Dr Ford is the best dentist! We switched back right away. All my 3 kids never have problem, she never suggested anything extra other than what is necessary! Now my oldest is an adult has to say goodbye : ( All my nieces are Dr. Anita Ford' patients too. The staffs are very very nice and professional, the place is very clean, bright and cozy. I always recommends her to my friends. She is the best!

We had two great experiences with Happy Little Chompers/ Dr. Ford, which left us thrilled to…read morefinally find a dentist we liked for our children. During our first visit, we waited more than 30 minutes past our appointment time to be seen. That did not bother me, as I understand that medical and dental offices can fall behind schedule due to the number of patients they see. We were patient and waited without complaint. What ultimately changed my opinion was a later appointment when we arrived 15 minutes late, we were refused service, despite calling ahead to explain that my children's school bus was delayed. I don't understand why patients are expected to be flexible and understanding when delays occur at the office, while the same courtesy is not extended in return. That double standard was disappointing, and as a result, we will not be coming back.

This place either is pretending to be poor or just doesn't care about presentation. The have a…read moregaming playground area that has been broken on display for years. They also have a chalkboard with no chalk that kids just use crayons on. The dental techs are nice which is probably the only reason we still come. My message to this company is be better, your a million dollar company.

I've been going here literally my whole life and it just completely shifted into a terrible place…read moreever since they went under new management. There is hair, trash, and dirt all over the floor you can mistake this place for a barber shop. couldn't take a picture but the light was so full of dust and dirt that the light looked brown. The only clean thing i've seen clean is the top of the patient chairs. The staff is nice but it took almost an hour to even start the appointment which is genuinely ridiculous. Additionally it's hard to schedule an appointment in orthodontics why are they only open 3 days a week? Management seems cheap and not concerned about quality care for patients .

My son has received the best care in this office…read more The staff and Dr. Rochelle are AMAZING! Lillian at the front desk was so helpful and reassuring with all my questions. Today my son came in for two fillings under oral sedation and use of laughing gas. The whole team made my son feel extremely comfortable which in turn had me feeling comfortable. My son has several allergies and had many previous reactions so I did come in a little anxious myself. As a manager in healthcare I always tell my staff that we need to treat our patients like family. At todays visit I felt just that from Dr. Rochelle and her team.

I'm extremely disappointed with my recent experience with this dental office. I want to start by…read moresaying that previously I had not had any major issues with the office, although I had noticed that their procedures seemed to be priced on the higher side. Unfortunately, this experience completely changed my opinion. I paid a $300 deposit for my son's dental appointment. I did not cancel or miss the appointment. We showed up as scheduled, but my son was unable to cooperate, so the services were not performed. When we scheduled another appointment, I was required to pay another $300 deposit instead of having the original deposit applied. Ultimately, I lost $600 in deposits, despite the original treatment never being completed. I spoke directly with the dentist and explained the situation, hoping she would understand and work with me. I did not feel that she showed any sympathy for my situation whatsoever. She ended our call without telling me directly that the money would not be returned. Instead, she had her front desk contact me afterward to inform me that the deposit would not be refunded. I found that extremely disappointing, especially after I had spoken with her personally about my concerns. There was also a major lack of transparency regarding the anesthesia charges. The anesthesiologist told me the dental office had informed them that my son's procedure would take three hours, and I was being asked to pay the full anesthesia cost based on three hours. When I questioned the dentist directly, she told me she could actually complete the procedure in two hours. Had I simply paid what I was originally asked to pay without questioning it, I would have paid for an additional hour of anesthesia that apparently was not needed. That situation made me question the transparency of the entire billing process. Between losing $600 in deposits and discovering the discrepancy in the estimated anesthesia time, I no longer felt comfortable moving forward with this office. I tried to resolve this directly with the dentist before sharing my experience publicly, but unfortunately, nothing was resolved. I fully expect the office may respond to this review with an explanation or justification, but I wish that same effort had been put into actually resolving the issue with me when I contacted them directly. A response to a review does not change the fact that I lost $600 or address the concerns I raised. Based on my experience, I strongly recommend that parents get all deposit policies, procedure costs, estimated anesthesia times, and refund policies in writing before paying anything and ask all the questions you have.

Ok first off, OMG THEY ARE AMAZING!…read more My 2 year old always puts up a struggle when we brush his teeth in the morning and in the evening. He was a bit hesitant when we walked in but the assistant (sorry I forgot her name) was so gentle, sweet, and really caring. I seriously thought he would be fighting the entire time and he literally let her look at his teeth with the mirror and all the tools without a fight/cry/whine! Hands down the best experience... FYI, it was his first dentist appointment!

Ya'll ready for a superhero/save the day story? Well, here it comes…read more So, Dr. Angie and the staff at Napa Pediatric Dentistry are absolutely amazing. I hope they all move to Illinois so I can have them be my kids peds dentist location. My family and I were in Santa Rosa for a family wedding. The wedding was on a Sunday and my 23 month old daughter was the flower girl in the wedding. Sunday morning at 7:30AM my poor girl tripped into a set of stairs and knocked several teeth loose (one horribly loose). After some emergency consultation on Sunday we knew we had to wait until Monday morning in order to attempt to have someone see us. I called atleast 2 dozen Dentists, peds dentists, and periodontists within a 30 mile radius on Monday morning and every location was either closed, docs were gone or they didn't see kids. I was lost. My baby girl was in pain. And I didn't know where to turn. Fortunately, Dr. Angie's office was recommended for me to contact by one of the practices that couldn't see me. It would be over an hour drive but after they heard about our situation they vowed to try and squeeze us in. Keep in mind they had a fully booked day and were short staffed. We made the drive and they squeezed us in between patients, all while respecting the appointments and privacy of their current patients (not an easy task to do! I was impressed). They did a visual examination of my daughters teeth and knew xrays were needed right away. After Xrays, it was apparent that a tooth needed to be pulled. My wife and I already knew this and so did Dr. Angie and the team, but proper examination was needed. My poor girls teeth looked rough and it had to be done before we headed home. Dr. Angie and her team exceeded any expectation of bedside manner, love, care, comfort, and expertise that I had walking in there that day. We completed the procedure and 10 minutes later, my daughter was visibly doing better. We are home now and she is a happy girl. We have to keep a close eye on the other affected teeth, but she would not be where she is if it wasn't for Dr. Angie and her team. If you all decide to move to Illinois, I will be the first to sign up my kids as your patients. You brought more than just care to my baby girl, you brought it to all of us. Thank you! Thank you! Thank you!

My dentist Dr. Mark Warner retired and moved to Idaho. PANIC!!! I have only had 2 dentists in my…read morewhole 74 years. Before he left, he recommended Dr Park at Parkside dental. I am terrified of dentists. After meeting Dr. Park and having my examination I am left with 100% confidence in his skill and the quality of his ability! Not to mention his personality is a real kick! I feel like I have found the dentil care I can trust for the rest of my life. I wish I could remember my hygienist name. She was lovely, efficient, painless and engaging. A really impressive young lady. All I. All, besides a recommendation for a weak crown, my visit at Parkside was #1 HONEST. No unnecessary work recommended. I highly recommend Parkside Dental, Dr Park And the entire staff at Parkside dental 100% Satisfaction!

This review is for the orthodontist consult only, no work was done. Staff was friendly upon walking…read morein. Office looked big. Consult was straightforward Two options for braces. Prices are pretty expensive as expected. I don't like how there is no real exam room so there is not much privacy for patients getting their teeth worked on.

Sometimes breaking up with a dentist is just necessary for your sanity…read more I found Kids Care Dental after a frustrating dental saga. Our longtime dentist retired and the next office I tried, Vacaville Dental Group, randomly stopped taking our insurance after onboarding all four of my kids. Instead of being upfront, they tried to charge us and kept saying they were "working on getting back in network." Weeks turned into months, my daughter needed a checkup, and the front desk response from a lady when I called was... let's just say, less than warm. Immediate nope. Cue Kids Care Dental, aka, why didn't we come here sooner?! This place is clearly designed for kids and parents who value sanity. TVs on the ceiling, sunglasses, headphones, and a calm, welcoming vibe that immediately lowers your blood pressure. The dentist is one of the kindest, most patient humans, she genuinely loves working with kids, and it shows. Every staff member was wonderful. While I was there, another little patient had a hard time leaving a toy behind, and an employee simply let him keep it. Meltdown avoided, mom relieved, kid ecstatic. Honestly, I almost asked if I could have a toy too The only small hiccup: calling initially routes to a call center, not the clinic, which made asking questions a bit annoying. But they texted me the paperwork the day of the appointment, I filled it out before we arrived, and they told me I can text the clinic directly going forward. Problem solved. I'm officially switching all of my kids to Kids Care Dental, and I wish I had done it sooner. 10/10 recommend. Your kids, and your blood pressure will thank you.

I am writing this review to warn other parents to always trust their own eyes and get a second…read moreopinion, because this clinic's passive advice completely ruined my daughter's baby teeth and left us with a financial crisis. When my daughter was 2 years old, my husband and I noticed clear enamel erosion, discoloration, and visible decay on her four front top teeth. We proactively took her here fully expecting her to need caps or silver crowns. Instead, the dentist dismissed our concerns, told us "it's not that bad," and claimed she didn't need any actual dental work. She told us to just brush with fluoride toothpaste and that it would be fine. We trusted her professional judgment.Now, exactly 18 months later, that terrible advice has blown up into a nightmare. Because the dentist practiced passive "watchful waiting" instead of actively treating the decay or offering preventative shields (like silver diamine fluoride), the active infection spread aggressively across her entire mouth.We just found out she now has widespread cavities and needs full oral surgery to have 5 teeth extracted. To make a horrible situation even worse, this clinic does not even offer payment plans. They demand that you pay the total cost--nearly $3,000--completely upfront before they will even perform the surgery.Because of their negligence, they allowed tiny, completely treatable surface issues to turn into a major dental crisis for a four-year-old child. Now we are forced to scramble to come up with thousands of dollars entirely upfront just to get my baby girl out of pain. This place failed our family completely, both medically and humanly.

This place is awful they don't explain anything. We came from a dentist office in Vacaville due to…read moreour insurance changing. My daughter had an appointment but has some cavities to address. Upon her dad taking her today, they had some difficulty finding the place. My phone is ringing at 3:33 her apt was 3:30 to see where she was! After the appointment nothing was articulated as to what the next steps were to be. She needs a root canal and the only thing he was told was a referral to endo. Yet she still needs 3 cavities filled. Oh but that's another consultation to come up with a treatment plan. When we went to Dr Bosler we left with a treatment plan and a clear understanding of what was needed!! Now I'm still at square one trying to resolve my daughter's issues. Don't go here if you expect great customer service, you're not going to get it!!

Viktoiya and Sabrina were amazing, my son was having a rough time and they just coasted him right…read morethough it and just did such an amazing job making him feel comfortable and safe. Highly recommend them to make your kids feel comfortable while procedures and getting them through rough procedures!

We enjoyed our time at Hercules Kids Denistry. The staff is always kind, helpful and engaging. We…read morealways feel welcomed when we visit. They take great care of kids teeth. Thank you!

Horrible experience on multiple occasions, very discriminatory and racists at the front desk. The…read morestaff are inconsistent and long wait times each time. They get information incorrect and blame each other. We really wanted to like this office and gave multiple chances but each time they failed our family. Verry frustrated