I Have Been A Patient Of Dr. Chens For Years. I Cant Give Him Enough Praise! His Team Gives Gold Standard Care. Dr. Chen Is The Best, Very Caring Always Gives The Highest Quality Of Dental Care! If I Could Give Him 10 Stars I Would. read more

I've been a patient at Parkside Dental since I was a toddler! I'm turning 28 this year, and this place has been my go-to dental office for as long as I can remember (literally). I've had everything from routine cleanings to more involved procedures, and the staff has always been friendly, welcoming, and professional. One of my fondest memories is from when I was a kid, playing Magic School Bus on the computer and Spyro on the PlayStation in the waiting area with my siblings. Even as I've grown older, I've continued to feel like family here. This past year, I took a brief break from visiting while transitioning jobs and insurance, but the team at Parkside Dental noticed I hadn't been back and reached out to help me get back on track with my recare appointments. They made it incredibly easy to work through the insurance switch, even communicating via text to make sure everything was sorted with my new plan. I really appreciate their extra effort to ensure I was taken care of. I honestly can't speak highly enough about this office. The staff is amazing, the care is top-notch, and I truly feel like they go above and beyond for their patients. Highly recommend Parkside Dental to anyone looking for a reliable and caring dental office :) read more

I came from out of town when another dental office was unable to install a crown propery. Parkside was amazing! Crown was a perfect fit and looks natural, too. Wonderful staff and ample parking. Located near shopping if your ride is waiting for you. read more

I decided to look for a Pediatric Dentist as my children can get very nervous, (rightly so), at dental visits. A friend, who doesn't work here, recommended this office and per the reviews from Yelp, we decided to bring them here. We are so happy we did. From scheduling appts with Christine to being assisted by the dental assistants, my kids were at ease, especially my youngest. She needed a lot more work done than my oldest and was really nervous to get her baby root canal, crown and other work done but they made it fun from the beginning! All that work took around 35mins to complete! We were all amazed and she was brave and didn't feel nervous because of their care. We really appreciate this office and definitely recommend, especially for pediatric dentistry. Thanks guys! read more

Highly Recommended! I was visiting from out of state & needed urgent dental care. Even though it was very last minute, the team got me in right away. From the moment I walked in, the front desk staff - Ale, Glenda, and kendall- were incredibly friendly & welcoming, Erin, my dental assistant, had me laughing & Really helped ease my anxiety. Dr Kim was gentle , efficient & even had a great sense of humor. He did a fantastic job. Thank you all for such a positive experence read more

I scheduled a routine cleaning with Parkside Dental. When I arrived I was greeted by a friendly receptionist. The place is extremely clean, open and friendly. Soon after, Xiotche (pronounced "Sochi") arrived with what I believe to be a warm smile (her mask was hiding her smile but her eyes gave it away). She was friendly enough and assertive. She immediately asked me to sit down in the X-Ray chair... ...That's when I politely let her know that I did not wish to get an X-Ray. Her smile and friendliness vanished like a fart in the wind... I remained friendly and polite as she attempted to sternly talk me into getting an X-Ray citing, "It is needed." I understand that these business need to make money and charging for an X-Ray is common practice, however, I think I would know if I "needed" an X-Ray. Usually, most places that I've gone to in the past would understand and continue with the routine cleaning, but Parkside could not please a customer, no, no, no...I either had to get an un-needed X-Ray or they would not do a simple cleaning. Xiotche had me wait a moment while she went to speak with what later ended up being a manager. I was then asked to follow Xiotche to the front receptionist area where I was met by a friendly manager who asked if I would like to reschedule. I asked that if I rescheduled, would I be asked to have an X-Ray done at that time? The manager said that I would. I requested to have a simple cleaning only, nothing more... nothing less, but was told that I would not be allowed to receive service without an X-Ray. Typically in business the customer decides on what they want. In restaurants we receive menus, in stores and shopping malls we have items placed in front of us, in aisles and shelves so we can decide on what we would like to buy, etc. Not at Parkside, unlike Burger King, you can NOT have it your way... I'm sure this is a great dental office with nice people but please don't attempt to up-sale me on a product/service I don't need nor want. It would be nice to allow the customers the opportunity to make a few decisions on their own. And in terms of liability on their part if something should arise because I did not have an X-Ray, have those patients sign a waiver or something acknowledging that we were advised but refused. At the end of the day, this review probably won't make or break Parkside Dental but this is more for awareness. Once I do get my routine cleaning done elsewhere, I'll give that dental office the review. FYI... I have not had a cavity in over 20 years, still have all my teeth and received my last X-Ray 15 years ago. Once I became aware of the harmful effects of unnecessary radiation, I stopped getting them. You should look into it. read more

Very disappointed in our recent interactions here. After being seen for years customer service has declined. My oldest son's appointment was cancelled yet again- always a different excuse. Now it's because they made a mistake and only scheduled him to see the dentist and not the hygienist. This morning the person who called was laughing and then sounded like it was no big deal. My youngest son who sees the Pediatric dentist saw a new one. Apparently she quit back in December and we were not given any notice. Now we have to deal with Delta Dental mailing us the check and then having to pay the new dentist. We found out the morning of the appointment that he would be seeing a new dentist. Would have been nice to know ahead of time. read more

I can't speak highly enough of Parkside dental care! I have four children 7 and under and they've gone above and beyond to make sure each of my kids are comfortable and not scared. We've gone to other pediatric dentists and parkside is superior by far. Great experience all around. The office staff is so friendly and helpful. If you're looking for a new dentist, look no further. read more

Every time I come here my experience has always been pleasant with all the staff! They are always smiling and full of energy. Definitely good vibes! Dr. Kim has been my dentist and I have had the luxury of him doing my 2 captivities as well as my crown. Unlike other dentists I have experienced, he is very through and friendly. Tells you everything he's doing and even asks all the time if your ok! Extra note when you get a crown it's done all right there with you. No more temporary crowns and coming back in a couple of weeks to get your permanent. read more

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I had a teeth cleaning on Saturday. I was told that my teeth are bad and that I have a cavatity potential cavatity. I've never been told that my teeth are bad nor have I've been told that I have a potential cavatity. I've been coming here since I was a little girl with Dr. Peroni, and she never told me that my teeth are bad. I know that I had jaw surgery, but I've never been told that I have bad teeth. I'm no longer going to be coming to this dentist anymore. I feel like they are telling people that they have bad teeth when really they don't. I'm no longer going to be coming back to this dentist. I don't got time being told that my teeth are bad. read more

Looking for a new dental office! Great service offer any possible work from fixing a chipped tooth to visal line! Great customer service from checking in to checking out my bill! Very satisfied came from Elk Grove! Thank you Katie and Darlene read more

Previously I've come here and had a good experience. However when I called today to schedule an appt, I spoke with "Ally" who did not seem to look up insurance or appts. When I told her what insurance I thought we had, she corrected me and told me we actually had a different insurance. Weird since two minutes before she had no way to look it up supposedly. She then tells me "starting the first of the year we no longer gonna be takin' that insurance" very unprofessional in speaking. I asked for a Dec 30th appt and was told she "didn't think" there was any available because it was towards the end of the year. Not sure why she wouldn't just do her job and look before telling me she didn't think she had appts. She said they'd charge me more after the first of the year so I told her I'd find another dentist. Such a strange conversation. read more

Tostadas are my one of my favorite meals of the day but sadly while I was enjoying one, my tooth cracked. I thought nothing of it and over time developed an infection that now requires a root canal. As I am seeking treatment and shopping for Dental Clinics I found the best one around. Amanda with Parkside Dental answered all of my questions without hesitation, so passionate about the work she does she even sought secondary options that could help me seek treatment as soon as possible, and explained their dental plan that offers a tempting discount on root canals and crownings. She is the first person to help me this much and I am extremely grateful for time and attentiveness to my treatment and concerns. read more

I need to find a new place to get my teeth worked on and somewhere where they were Available to take new patients and had calendar times and dates available as well as updated technology to support communication between the patient and the dental office My wife been going to this place for years and has been telling me to switch over to the dentist at Parkside I love that I did especially when I get the opportunity to get my teeth cleaned by the dental hygienist Bernice she is amazing very fun talk live informative and reminds you very politely, I need you to make sure you're flossing and do it first so you know you got it done because it takes 48 hours before that turns hard and becomes that screeching scratchy noise you don't like during cleanings. All the staff in the front office from when you walk into what you need to pay your schedule another appointment are amazing I communicate using text message she can email I believe and you can call them and I'll call you back if you're looking for a place that has it from in the end great service call Parkside dental even if you have to drive from anatomical mean you won't regret it they even have a pediatric side as well as ortho consult and support your next big steps and having a great smile read more

I use Parkside Dental Care because they accept my insurance and it's a convenient location. I like the text reminders about my appointments because I am very forgetful and they are always quick to provide an update if there are any delays. I took off a star due to my experience with X-rays. I have a very small mouth and mandibular toro that are very prominent. Unfortunately, getting X-rays is extremely painful here (more so than at other practices) and there have been times when my gums near my tori are bleeding because of the bitewings have been shoved and forced into my mouth. At my most recent visit, they were able to use a machine to take my X-rays, which was so much faster and way more comfortable so I'm hoping this will continue to be an option in the future. read more

I cannot express enough just .how wonderful this place is! From the receptioest, Down to the assistants, and of course awesome Dentists.@nd Hygienist. Every staff member has always been kind, caring, courteous, understanding, helpful, patient and just awesome . Thank you so very much for being the best dental place in town. read more

Unfortunately this is no longer the practice of Dr. Carter. We HAD been coming here since the office opened up over 30 years ago. The routine cleanings were always good and whatever dental work that we got done was always necessary, done professionally, and honestly billed. That was not the case since the new regime took over. Routine cleanings went from being comprehensive to cursory and we began to learn the meaning of financial malfeasance. I was publicly berated and threatened by one of the dentists into consenting to what he referred to as "recommended" dental work. We found out later that the work was not needed, only expensive. We were repeatedly charged and overcharged, even for services that were fully covered by insurance. At our final visit to Parkside, we were given a payment estimate before a treatment that ballooned by $300.00 (even though no additional work was done) when it came time to check out and pay. OUCH! read more

I have been going to Parkside Dental for 25 years, and, in this time, I have received great medical care every time from everyone at this office. All the hygienists are great, but I just love my current one, Jessica, who takes care of my teeth as if they were hers! She is very conscientious, explains everything she does, advises me on how to best take care of my teeth, and overall does a fantastic job. Plus, she is genuinely nice and friendly! My current dentist is Dr. Kapadia. She just replaced yesterday one of my crowns and did a superb job, pain free (except for the small sting from the Novocain injection!), in a very efficient, careful, well-coordinated, and profesional way, while explaining all she was doing step by step. I felt great when I left and never had any discomfort. She texted me later that day to ask me how I was doing. She is wonderful! I also must mention everyone in the front office, and especially Ana, Glenda, and Ali, who have known me for years and treat me like family (loving family that is!), are always happy to see me, call me by my name each time, are always friendly, accurate, and give me the best information about billing, appointments, insurance, etc. And we always manage to crack a few jokes and get a few laughs! In all, I'm extremely happy with the great dental care and the family feel of Parkside Dental. I would recommend Parkside to anyone looking for a dentist in the Fairfield area. Continue the MAGNIFICENT work Parkside!!!! read more

Dr.Kim gave me my smile and confidence back. I had a discolored tooth right in front that was ruining my days. I felt I could not smile or talk to people without a mask on. Dr. Kim was caring and listened to how I felt. In one appointment he corrected the problem and I feel like a new woman . I recommend anyone with dental problems to PARKSIDE DENTAL. read more

I've been going to Parkside Dental for many years now and have seen changes with dentist's as they've retired. Dr. Kim became my new dentist as mine had retired. He is a wonderful dentist and recently they were able to squeezed me in as I had a dental emergency. I was so impressed I just had to Yelp them! The office staff is always kind and I love the communication regarding appointments. Truly very professional with the caring touch. Thank you, Parkside Dental for taking such good care of me! read more

Parkside is amazing! I've been a patient for 10years now but last month they really went above and beyond- I had a two week international vacation planned and the day before my flight I started having pain in my gums from a dental implant I had done 8 years earlier. Parkside was able to rush me in and be seen and resolve the pain same day, they even called me before they closed to check in and see how I was feeling. My vacation would have turned out different without their swift action and willingness to accommodate. read more

The oral surgeon, and the apprentice working with him were exceptional at their jobs. They eased my fears, and took care of my tooth quickly and professionally. I hope the dental practice is able to keep the young man that was assisting today, as I believe he would be a great asset to any company he chose to work for. I highly recommend the service here. read more

Sadly I've had to write this due to the lack of customer care from the front office. The back office is fine, and actually quite nice. They have a multitude of services and my family and I have been there for many years. Today was not great at all. Since the beginning of covid, we've received reminders and the covid questionnaire via text. Between appointments one can forget when the date and time of the appointment is, 6 months could be a long time. They don't give card appointment cards anymore. I received a phone call days ahead to remind me of my appointment but she didn't mention the time and said she'd send the questionnaire. On the day of the appointment, a text message usually comes 2 hours prior. I'm thankful for those because I'm a busy mom that takes time from my kids to get to an appointment. We've chosen to drive half an hour to stay with Parkside. I was late. Regina (I believe that was her name) said "Sorry, we have to reschedule you, you're late." I wasn't an hour late. I thought I was 5 min late. She said my appointment was at 8:20. I told her I didn't get a reminder. She told me that it was Chris that should have sent it. I told her that it wasn't my fault that they thought I was late. I didn't get a reminder. She said "Sorry, those are just the rules." Could she have been a little more crass? She said, "We have an opening tomorrow. I could look for another but it'll be a few months out" I told her I wasn't going to waste anymore time so I guess I'll just go with the dentist (I was late for the hygienist appointment, who was standing at the door, waiting!) After my less than 5 minute appointment, I went to the front desk to schedule my next appointment. Chris was there, Regina leaning on the back counter just standing there, arms crossed, not too professional. She could have pretended to file but she just stood, watching like she's the front desk manager. I asked him why I didn't get a text reminder and he then blamed it on the imaginary person there. He said he was in charge of the dentist's appointments so he doesn't know what happened. I still didn't get a text for that appointment anyway! I mean, could they really not take the responsibility and then provide good customer service? It was disheartening because they're both full grown adults that are blaming each other and some random person so that he doesn't get in trouble either. He asked twice if I could make a specific date, I told him no, I had a previous engagement, twice. Maybe covid is hard on the front office and they've lost their routine. I would suggest some remedial training on how to text and customer service skills. Thanks Regina and Chris, you've helped me write a clear review for your front desk office. Good day! read more

I needed an emergency appointment for a cracked tooth and they were able to get me in the next day. My entire experience (root canal and crown) was amazing and I highly recommend Dr. Chen and his associates!! read more

I've been going here since I was a kid , thy used to be good and Affordable now it seems yet be a millionaire to go here I really like the staff and everything but I just simply can't afford it, I feel there ripping people off read more

Dr. Williams at Parkside Dental is my dentist for 20 Years now. He's always smiling and seems glad to see me. The front desk staff and check in desk person greets me by name, are courteous, and efficient. I love Velvet because she takes care to tenderly clean my teeth which makes my visits pleasant and not an ordeal. I had to upgrade my insurance to stay with Parkside Dental a few years ago. Thank Goodness it only cost me a few dollars more monthly. Finding and moving to a new service provider of any kind is such a pain so I was glad "dentist in place" at Parkside. read more

I totally love this place! The staff is so nice and understanding. It's so important to me to feel welcome and not feel judged due to my imperfections in my teeth. The staff has never made me feel lesser than and that's huge because I've been to so many places where all they do is tell me how bad my teeth are. So I am now on my way to having a straight smile thanks to Parkside! I highly recommend :-) read more

Parkside dental has been handling my dental care since the early 1980s. I continue to be so impressed with the staff and the dentists. I called this morning in a panic because I chipped my two front teeth. They immediately scheduled me in and Dr. Chen did an outstanding job with his team on my temporary crowns. I have always received outstanding service and I appreciate them so much! read more

I love Parkside and Dr. Peroni! I have been with them for over 25 years and it's always been a great experience and the staff is awesome! My kids have been going there since they were born and even got their braces and Invisalign at Parkside. Of course nobody likes to go to the dentist for a cleaning but the hygienist are very good and gentle. Over the years I have become friends with The staff and the office Manager Glenda is a good friend of mine. I definitely recommend Parkside to my family and friends and everyone else. Parkside! read more

I needed to make a newer edit for my review, because I've been back to Parkside since I posted the original. TL;DR? I'm kinda sad that I'm not still a patient at Parkside, because they're THAT good. In November, I noticed that one of my clear retainers was broken, so I called Parkside to see if they could fit me in while I would be in town visiting some friends. Honestly, I thought it was a long shot, and that they couldn't. Imagine my surprise when I was booked a Saturday morning appointment with the ortho clinic. Once in the chair, I explained the issue, and they went right to work. Dr. K examined my bite and when she was finished, Myron took an impression and said they could have my new retainer to me before I left the next week. The best part, though? EVERYONE remembered me! I thought it was cool to see 98% of the same people at the clinic, but that all of them knew me by sight and were excited to see me? Wow, you guys. Customer service will NEVER EVER get better than that. They asked about both my kids (who had been patients there), and my husband (who usually came in with us), too! I felt so . . . loved? Appreciated? Cared for? I don't know, all of the above. If you're looking for a dentists office where you can get all of your needs met, and have the staff feel like family, Parkside Dental is FAR AND AWAY the best choice! You absolutely can't go wrong as a patient here! read more

I hate to write reviews lol. But Dr Zaeni definitely deserves it. Her staff too!! They were amazing with my 3 year old! He had to have cavities done with anesthesia which scared the crap out of me!!! But he did just fine in her capable hands! She is very personable and empathetic . She really cares ! Thanks Dr Zaeni!! read more

II was in the process of changing dentists last year, so I was shopping around for a new one. On the recommendation of one of my closest friends I selected Parkside Dental Care. Well, my friend gave me excellent advice because Parkside Dental Care is GREAT! The receptionist, Amanda, is personable, thoughtful, respectful, and professional; the dental assistants are adept at their jobs; and I am blessed to receive dental care via Dr. Chan, who is highly proficient and patient. In fact, Dr. Chan, is the best dentist I have had in decades! read more

I've been a loyal patient to this practice for years now and I've never had an issue with it. I've always loved the positive attitudes from the staff and it seems as though they all really enjoy their jobs! However, it seems as though somewhere between last year and this year they got desperate and hired some bad mood, cranky, sassy "I hate my job" guy. I came in for a normal check up and everything went smooth until it came time for my x-rays. The guy looked at me with a disgusting stare and seemed as though he hated everything about his day, he even got rough when he was placing the X-ray stuff in my mouth. I get we all have bad days, but if he didn't want to be at work he should have just called out. I wish I would have gotten his name so I could have reported him to a doctor. People like this are what will lose loyal clientele. read more

Great office, friendly staff. They make you feel welcomed and safe.

I have been coming to Parkside for over 30 years. It's always nice to see so many familiar faces. It says a lot about a business when so many of the employees have been there for a long period of time. Bernice is my hygienist, she is my favorite! She always does a great job and gives me plenty of tips to help keep my teeth clean. Which I do my best to follow thru with! Ana at the front desk always seems to know exactly who I am, she's always friendly! It's a nice welcome when you're going to the dentist. Going to the dentist is always tough, but necessary, the team takes the edge off just a bit ! read more

I am writing this review to let everyone know what for a great office and great caring dentist I had an experience with on March 5 at 3:00pm. My husband travels a lot for business, and he has had extensive implant work done in the past month. He has to wear a flipper upper guard for his front teeth, while waiting for his implant . The flipper really needed to be adjusted due to it was causing a tremendous amount pain. He is working out of town for a month and seeing our dentist was not an option. I found the Parkside Dental Care office on the internet. I didn't know if they would see my husband on short notice. With him being from out of town it would not be a new client for future business, with it being at the end of their work day my odds were not great. I spoke to Chris in the front office and his care and empathy for my husband's situation was unbelievable and very much appreciated. Chris consulted with the Dr. Kim about my husbands issues while I waited on the phone. Dr. Kim said to have my husband come in right away. I gave them all the past information needed from our dentist and they said they would try and help. With a small adjustment made, my husband was back on his way to work in no time at all, pain free. I feel very lucky that they were the office I found. With Chris in the front office, Dr. Kim's service, I couldn't of asked for any better care. If we lived in the Fairfield area this would be the office I would most definitely go to and refer all my friends too... Thank you so much... Tamara B. read more

My parents go here, my sisters and I went here and now my kids go here. 3 generations of my family so far have been going to Parkside Dental. Dr. Pieroni is awesome! Staff is friendly and they definitely do their best to make sure you feel comfortable. My daughter and son see Dr. K. and she's always been very good with my kids. No complaints at all. Much love to Parkside Dental. Oh, almost forgot. Big shout out to Ana! read more

Dr. Zaeni and her staff have a wonderful practice. She is very clear about what procedures she'll be doing, and very patient with all of her patients. Her entire staff is friendly, courteous, and fun! They make going to the dentist a far less scary experience, both for adults and kids. read more

I love this office. I was worried about finding a dentist in the area the rivaled my last dentist (who I loved!). Well, I'll say I definitely chose the right place. Everyone here is so helpful and kind. If I'm in early, they take me early which is so nice! Insurance and payments were a breeze. Both general dentistry and orthodontic appointments were quick to schedule. Everyone at this office really went above and beyond to make everything easy. I have absolutely nothing bad to say about this practice. read more

The staff and Dr. Chen were great! I brought my 94 y/o mom in and they set up her appointment downstairs so she did not have to climb the stairs. We got there about 15 minutes early and they took mom right in. Jessica did the cleaning and my mom loved her. Dr. Chen came in right after and explained everything in detail what the plan was. I have been going to Parkside Dental for over 20 years and have never had a bad experience. I am a little disappointed that Scott Carter cut his hours back, but I totally understand. Good for you Scott! Dr. Chen is very personable and patient and a fine replacement for me. Thank you all! read more