I arrived during office hours (3:45pm on Friday) to check over our paperwork as new clients to make sure all the billing was in order. The secretary ignored that I was at the door and I was sent to voicemail twice while standing right at the glass door. It wasn't until I got back in my car and it was time for her to clock out that she called back. If your insurance is not exactly how the secretary thinks it should be, she will not schedule treatments. She relies on her own experience rather than insurance procedure to determine whether or not this office should treat your children or not. Hoping this is an isolated situation and not reflective of the office as a whole because what was once feelings of excitement over having a pediatric dental and orthodontic office 5 minutes from our house has turned into a front desk nightmare. read more

If you don't want to be discriminated by Mr. Adair, then do not come here! He was so rude! As I said in my review on Google, I wish there was cameras in the consultation room because he was flat out, discriminating me. And this doesn't have to be about race, but he definitely was discriminating me as a young parent. Basically blaming me for not bringing my daughter any sooner or else she would've been able to get something done which is funny because I was able to seek a second opinion from another doctor that specializes in airway and my daughter is getting treatment now, so be careful where you end ur search for a good orthodontist. And the crazy part is my kids have gone to the dentist since they had teeth. So for him to say, I didn't bring her in time wasn't a lacking on my part. He was just negative Nancy the whole conversation. Asking what would I like to know instead of driving the conversation into what he sees and how he can help he flat said there's nothing he could do for us and I said nothing.? and he said nope flat out. So I kept pushing for a better answer and finally he said maybe when she's older and I said well thank you for finally giving a positive response and he just said I could take it how I want. I honestly like this dentist because of Dr. Emily, but once I met this man, I honestly changed coming to this office period. BEWARE read more

Gv Smiles Rocks!! If you're looking for great results I highly recommend this othrodonic office. The doctor and the staff are great. read more

GV Smiles: Pediatric Dentistry & Orthodontics - My daughter with tech Yeleni - Orthodontists Near Me - Fairfield, California

I called this place to inquire for my daughters first dental visit. She's only 17 months old. I asked for their latest time possible which was around 4:20pm (I let them know I was looking for their latest time possible because I get off work around 3pm from Vacaville) and this location was a perfect fit. I was able to get their latest time possible, location is nearby Costco & they take my dental insurance. My daughter was seen by Dr. Lam. Very funny, patient & also informative on my daughters dental health. The dental assistant was able to clean my daughters teeth with a little bit of a hold down but we got it done. She also gave my daughter a tooth brush & floss. At the end my daughter was given a sticker for her visit. We also booked my daughter out 6 months in advance! Thank you GV SMILES! We'll see you guys in a few months. read more

Have been seeing Dr. Adair for both my children for a few years. I was told by another orthodontist that my children would have to have several (healthy) teeth pulled in order to make room for all of their teeth. It seemed absurd! I was grateful to find out there was another way that would not only allow my kids to keep all of their teeth, but also improve their quality of life. My daughter in particular has really benefited from the opening in her airways. I want to make an additional note on the office staff -- they are so friendly and kind and know just how to interact with children to make it fun, read more

My 4 year old has a wiggly tooth, because she is so young I was concerned. I called GV and they got her an appointment within a week. My daughter was nervous and really wanted me to go with her but I had to work so my mom took her. It was her first visit to the dentist. My mom said everyone was really nice and they let her pick her movie to watch first, which I know made her really comfortable. When I got home she was so excited to tell me about her day at the dentist! read more

We went in for my 3 kids 6 month dental check-up and only found out then that Dr. Lam is no longer with the practice. All of a sudden all three of my children had multiple cavities when this had not been the case before. The fillings were done roughly and 2 of my kids are still having pain from this 2 months later. Also, the new dentist tried to scare us into seeing the in house orthodontist, saying really bad things about our son's teeth; he is already under care of a wonderful orthodontist. read more

I have a 3 year old daughter and this was her second time seeing Dr. Lam. Anytime we go to the doctor's office she's skeptical of her pediatrician and with her dentist, it isn't any difference. There were tears and a lot of resistance at first, but once daddy came into the room to help calm her down (with the assistance of his assistant and Moana on their iPad) she did wonderful. Dr. Lam and the staff at GV Smiles have a lot of patience and I commend all of you! After her check up and cleaning, she thanked Dr. Lam and everyone in the office. Thank you again! read more

Dr Adair is gentle, sensitive & caring with the kids. He's incredibly smart! He knows just how to deal with problems and how to correct them. He empowers the kids to take care of their own appliances. DEFINITELY the best ortho we've ever dealt with! read more

Dr. Adair and his staff are really top notch. They care about kids and they provide awesome service plus communication. I was not really convinced at first that my daughter need braces. But after the informative consult where I hammered Dr. Adair with question after question. I was not only convinced by the science and facts that he provided, but I appreciated how he treated my daughter during the exam. He made jokes to put her at ease and to make her laugh. No pretense. No fluff. That's so rare these days. read more

At first I was a little nervous to see an Orthodontist at 35 but since my daughter already had them I said "why not". Best decision I've made all year! I love my braces and I love the staff at Green Valley Orthodontics. It's like you become a part of their family as soon as you are treated. Dr. Adair is kind and genuine. He remembers all of his clients names and takes time to talk to you about your progress. We just went to their annual Halloween Costume party and the kids had a great time! They are really an amazing team! I'm truly happy and I refer them to everyone I know. And straight teeth is the cherry on top! Highly recommended read more

GV Smiles: Pediatric Dentistry & Orthodontics - My daughter and I at Green Valley's Halloween costume party! Fun fun fun! - Orthodontists Near Me - Fairfield, California

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Great place! My son was extremely scared of the dentist with 4 previous unsuccessful trips prior to a different dentist. This place took their time and made sure he was comfortable and needless to say got the job done! They were able to exam his teeth and clean them, unlike previous dentist offices I have taken him to. Perfect place for children, especially ones that are afraid on the dentist! read more

This is our first time here bringing my 6 year old son. Dr. Franklin was so gentle and explained everything to us. What a lovely staff and office. We are coming back for sure. read more

Dr.Evan and his are AMAZING! we found the practice on the Autism Speaks website and brought both boys here. Conner has Autism so trying to find a good and patient dentist is hard. Dr.Even went over all the tools with both boys before their cleaning so they would feel comfortable. This was the first time a dentist was able to do the exam with no help from us. We had to return a few weeks later so Aiden could get some dental work done. There was a schedule mix up but the staff made sure we were able to get in and get the work done. Aiden was so scared about getting shots and getting work done but with the nitrous oxide and Dr.Evan talking to him, he never knew the shots were already done! I highly recommend this office! We drive an hour each way because they are so amazing and worth the trip! read more

GV Smiles: Pediatric Dentistry & Orthodontics - Orthodontists Near Me - Fairfield, California

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I cannot say enough great things about Dr. Adair, Kimberly and the entire staff at GV Smiles, but I'll try. I'm in my fifties and have wanted to get my teeth straightened for years and finally got the courage to do it. I cannot believe how lucky I was to get referred here. Dr Adair studied my teeth, gum recession, jaw, bone loss etc! To say he is thorough is an understatement. He was honest and open about the time it would take, complexity, and answered every one of my questions until I had none left. Kimberly is amazing too. I never ever feel rushed. If I ever need to reschedule or have an urgent need to come in, they will always accommodate me. They truly are The Best, and I can guarantee you two things. One, nobody else will get your teeth straighter and healthier. Two, you will feel like you are family before you leave. read more

Dr. Franklin and her team are amazing!!! My son had such a great experience, they made him feel welcomed and comfortable, mind you it was his first time at the Dentist. I read other reviews on this office and had to try it myself. My expectations where met and I would for sure recommend this dentist office!! read more

First time seeing Dr. Franklin and I was concerned my 4 year old son would make it difficult getting his teeth clean. He was previously seen by another dentist and he would not allow his teeth cleaned, so I was told to come back in a year. Not good advice, since Dr. Franklin found some issues that should have been addressed when he was seen 4 months ago. Dr. Franklin and Mercedes did an amazing job of getting the job done and making my son feel comfortable. I was really impressed with Dr. Franklin, on how she took the time to explain the procedures and give terrific advice. I did not feel rushed, she really showed she cared. I live in the south bay but the trips to go see Dr. Franklin and her team is well worth it. My son loved his treats which made the experience wonderful and he is looking forward to going back. read more

Took sons here and one is extremely scared to even hear the word dentist. They made him very comfortable, talked to him the entire time about what they were doing and I truly feel they made a difference in how my son will react when going to the dentist the next time. read more

They take great care of my kids teeth. My teenage son says his braces have been painless because they are so gentle when they change his rubber bands and they get us in last minute whenever needed. read more

My boys had Dentist Appts. yesterday afternoon. They absolutely loved this place. I thought it would be difficult for my oldest since I was so terrified of the dentist & he needs a lot of work, he was sooo stoked about his experience. He has two wiggles (extractions) & he's even excited about that. I love how she changes the terminology to kid friendly words & she engages with them about their favorite sports! He's been brushing his teeth since he left! Dr. Franklin is awesome & definitely recommended! read more

Took my son for his first visit and Dr. franklin was great! She was very thorough and answered all our questions. We will be back in 6 months. read more

Look no further for orthodontic care! Dr. Adair and his team are as good as it gets! The second you walk in the door you are treated like family. Everyone is kind, compassionate, professional, honest & fair. Dr. Adair provides an initial consultation, sets expectations from the beginning and proposes a treatment plan. While our initial treatment plan is being slightly revised, there's no additional charges or "hidden" fees for care beyond what we originally anticipated. It's such a wonderful feeling to know that Dr. Adair genuinely cares about his patients and their smiles--and that just makes us SMILE that much more! :-) read more

This place is awesome! The staff is super friendly and helpful, Dr. Adair is so caring and makes the patients feel so comfortable. My daughter just got her braces off today. We feel really blessed to have found such a caring orthodontist and staff. Thanks you to all of them! read more

So you need to see an orthodontist. And maybe you drive by this one on your way to the supermarket. The location couldn't be any more convenient. The parking is never a problem. As you drive by it every few days you look and wonder if they're any good. Maybe you think it would be awkward to just stop in and take a look. After all, shopping for someone that can fix your teeth isn't like buying a car. You can't exactly test-drive one. Well, that's where yelp comes in. Here you can take it from people that have already dealt with this office and get their insight. So.....I am originally from Miami florida and the orthodontist that I went to there was the top Orthodontist in town. Great employees, beautiful office....the works. With that as a comparison, I can say that Kevin Adair's office (Green Valley Ortho) is just as great if not better. As I mentioned above, the location is great and the parking is easy. The office itself is new, clean and well laid out. The have state-of-the-art equipment (just wait til you see the cool x-ray image). They seem to space their appointments perfectly because rarely have we found ourselves having to wait at all. Typically, you get there and are taken right back to be tended to. We're all busy, so this is always appreciated. Dr. Adair is a consummate professional and his staff couldn't be nicer if they tried. We have also found them to be very accommodating when we have had to make any changes to an appointment. Long story short, if you need to see an orthodontist, this is the place to go. Take a look at my reviews and I think you'll see they I favor places that make you feel welcome and which I feel are deserving of my business. This place is no different. They will make you feel at home and won't treat you like a number or just another person coming through. If anything should serve as proof, it's this: Dr. Adair sponsors the local youth football team. He could give his money, have his name put on the jersey and be done with it. Instead, he and his wife regularly attends the games and cheer the kids on. He is a nice, honest, genuine, stand-up guy. For this reason, if I could give him and his office more stars, I would. Give them a try for yourself and you'll see this first-hand. read more

I like the staff Dr. Adair has. They are all good with my kids and are easy to talk to especially when I had to call and reschedule several times. The office is clean, they are efficient, and very pleasant to work with. read more

Definately a five star experience from th moment I walked in the door. Dr. Adair and staff was very welcoming. The thoroughness of the initial exam and the state of the art 3D image is amazing. Dr. Adair is very patient and explains everything in detail and you leave knowing all your questions and concerns are answered. I know my daughters is in great hands and is beginning treatment next week. read more

From the first call to our initial visit and even till now Green Valley Orthodontics is amazing! Dr. Adair and his staff are just great! Very professional, friendly, accommodating. I also really appreciate that when we're here we feel like family and not just a client, they genuinely care about you and any concerns you may have. read more

Dr. Franklin has been my son's dentist for a few months now and we are so pleased with her and her staff! My son needed some treatments and she kept him calm and comfortable throughout the whole process, which can be difficult with a 5 year old! We're also thinking of switching our older son over to Dr. Franklin because of the confidence I have in her! I highly recommend! read more

Highly recommended! Dr. Adair and staff are absolutely amazing. I just had braces put in my lower teeth on monday and they made it and awesome experience :) read more

After researching a few orthodontists in the area, someone referred me to Dr. Adair. Upon my 1st visit, I was greeted by Kimberly, who was so kind and welcoming. The office is brand new and beautiful with the latest technology. Dr. Adair was so knowledgable and made my 11year old daughter feel very comfortable. He explained the procedure to her and asked her if she had any questions. She felt important to have been included. This staff is by far the BEST in Fairfield. I am so glad I decided to go with them!!! read more

I would highly recommend Green Valley Orthodontics. Dr. Adair and his staff (every one of them!) are kind, funny, efficient, and true professionals. They've made the braces experience for our Daughter educational and enjoyable. So glad we were referred here ourselves! read more

I just had my braces removed after 27 months and all I have to say is that it was all well worth it. Dr. Adair and all of his staff deserve 5 stars for everything. Being in the military they were willing to work my last minute schedule changes and last minute visits to fix a loose wire or missing bracket. I would recommend this practice to anyone wanting a nice welcoming experience and to not just be another number. Great place with an amazing staff! read more

They are really friendly and kind. The staff and doctors know what they are doing. I'm never afraid or nervous about my visits to the dentist. Great work on my teeth. read more

Dr. Adair and the crew are so amazing!! They are friendly , and they make your orthodontic experience painless! They make sure you know exactly what is going on. They give honest opinions and They take their time and make sure everything is PERFECT! A short time after I have gotten my braces removed I had an accident where I fell at the lake and lost a tooth. My general dentist couldn't make a temporary mold because it was completely extracted, No one knew what to do. But as scared as I was I went to Dr. Adair and within an hour and a half he molded a temporary "tooth" on to my retainer, It fit perfect and is super comfortable. People hardly even notice it! Thank You so much GV Smiles!! read more

Dr. Adair and his team are the nicest people I have ever met! Every time I walk in to Green Valley Orthodontics, they instantly welcome me with warm smiles. I love my new teeth-trust that they know what they're doing. Go to Dr. Adair and the great team that he works for if you need braces!! read more

I love GREEN VALLEY..... I will bring my son here as he grows up. My husband going to start getting treatment and I am having a miracle done with my jaw alignment and teeth straighten. Dr. Adir is working miricles with me.. THANK GOD....... read more

I never had braces growing up and my teeth/jaw needed to shift a bit. I was referred to this office by my dentist and from the moment I met Dr. Adair he has been nothing but articulate, knowledgeable, and caring. I have recommended many family and friends and will continue to do so! read more

I cannot say enough positive things about our interaction with Green Valley Orthodontics. We came in for my 12-year-old son's consultation and left feeling like we just made new friends. I was already impressed by my initial contact through Kimberly, Dr. Adair's front & back assistant. She is friendly, helpful & an overall positive person. The office is brand new, clean & they have top of the line technology from computers, cameras, etc. My son's interaction with Kevin (Dr. Adair) took all his fear, anxiety & questions away because of Kevin's explanation & speech about about him being the patient and he will never do anything he doesn't want to be done to his person without his okay. It doesn't matter what his parents or any other person says, he is the patient and Kevin will only listen to him. My son's jaw dropped & was completely taken aback & left speechless and quite in awe of Kevin. I have to admit I was pretty impressed with his speech too. We were left to wait out another 6 months to have my sons last 3 remaining baby teeth fall before any procedure will be done. It was so refreshing to have a honest & thorough consultation without being forced to do things when it's not medically needed yet in the name of profit. We felt respected, heard & that my son will be in the hands of a good doctor who listens to him and will be in capable and caring hands. Do not look for any other orthodontist, go directly to Dr. Adair! You won't be disappointed! read more

Dr Adair and his staff are awesome. Just got my braces off and I couldn't be more pleased. Would highly recommend.

We had a great experience with Dr. Adair and Kimberly. They were very nice and patient. I brought the whole gang (3 kids) and they had a great time at the office. It is a brand new office, very clean and bright. Loved the TV in the waiting room. Great place for kids. read more