After having a such a bad experience at salons in Williamstown I tried Happy Nails and since that day I've been coming here for longest time the service and work they do is unbelievable. Everyone in salon is super nice and it's very clean. I went in yesterday and got a full set and pedicure and heard the salon is under new ownership. I felt no different at all the new owners and staff are really nice and felt like a family like before. I came across nasty reviews here since new ownership took over it looks like and people need stop leaving and thrashing business this way. I'm sure the owner knew what she had in her mind since she was in business and ran a reputable salon for a long time in town. In a public related business can't always make everyone happy but you gotta realize there's always going to be one person who's unhappy and try to ruin reputation whether they're employee or customer. Holly was a really nice person and ran a a great business to most peoples opinion and what we saw. The new owners are really nice people and please stop thrashing talking and have some sense. No one can say how they can have their business ran to an owner or anyone else because they're unhappy with changes if that's the case then you need move on. This trash talking needs to stop. I was told that new owners said that they had their same crew for a long time and they wanted to bring their crew on board. Yes we're in a middle of pandemic and all but again it's what the owners want best for their business no one has a right to question that. The person trash talking on here saying all the wrong and nasty things advising you to reconsider your post and take it down. Life is not always what you want and there's no job security especially a lot of business suffering due to covid that they have to what they to do to keep doors open or if they have to turn it to a new owner it'a totally their right and no one can anything. Whoever is thrash talking when you have your own business someday you can run it the way you want someday buy you can't trash talk because hollie decided to accept and offer and turn her salon to new owners it's her own decision and I'm sure she wouldn't just let go of her staff that she had for the time being just like that. Staff told me that Hollie gave everyone an extra money due to covid and did everything she could so now why is she being trashed and also not giving peace and right for the new owners to run their business in peace. Far the best salon in Williamstown will continue to go there and allow them to earn my business please support the new owners and not believe the lies of trash talking people here especially it's all lies. Happy Nails new owners congrats and good luck. Hollie and her staff wishing you all good luck in your future decisions love and miss you all except Ari and her mom because can't believe they're trash talking and trying to reputation like this!!!! read more

I posted a recent review regarding my experience at this establishment. Halle N/Management responded accusing me of having "splashed water all over [their] receptionist's face" and that the tech "kindly approached me and asked if someone else could do my pedicure and she would do my manicure." Neither of those statements are factual, but Ms. N, who wasn't there, didn't contact me for comment so this was a one-sided synopsis of what took place. I stand to gain nothing from lying but the employees do. I would never deliberately splash water on anyone. On the contrary, in an effort to avoid a scene, I left and called them instead. I also reiterate that the tech only made the suggestion of having someone else service my pedicure after I turned down her request to have someone else service me completely. The bottom line is that I scheduled an appointment with a particular tech, showed up, and while the process was underway, I was turned away and the appointment I made, with the tech I requested, was not honored. I don't make these allegations lightly. I'm a woman diagnosed with metastatic breast cancer with much bigger things to worry about. I posted again because the owner placed her comment to my review without taking the time to consult me about what took place and then tried to play the victim. I also want to bring awareness to the company in the hopes that they modify their policies to avoid any other customer the type of humiliation I experienced. read more

Visiting from out of town and wish I was a local! Chey was amazing. They stayed late so I could get both a fill and a pedicure. At no time did they rush to get me out the door. Designs and gems are available. Not that old airbrush but hand painted. Location was very clean and had all the latest gels and polishes. Prices are better than the norm. Thank you Chey! read more

Poor service, false advertising...better off going somewhere else. I am new to the area and was looking for a new nail place close to home so I stopped in for a mani and pedi to check this place out. As soon as I walked in, one lady said it was cash only...no 'hello'...no 'how can I help you'. But I'll chalk that up to her wanting to get that info out of the way up front so I don't wait unnecessarily if I don't have the cash. I said cash is fine , signed in and began looking for a polish color. But in the back of my mind I'm thinking that's not how you greet customers. And who in this day in age does not take credit card?? That should have be a sign of worse things to come. They had sports on the tv. Sports!?!? I don't get it! The equipment is not the best. The foot rest on the pedi chair was wobbly from not being attached correctly and the massage remote was all jacked up. They overcharged from the price that was advertised outside. It says $17 pedi with the purchase of any other service but apparently the 'other service' does not include manis. She rushed through both the mani and pedi and barely used lotion for the massage part. The girls kept talking constantly to each other in another language and laughing. My nails looked good so that is why I'm giving them two stars but I could have gotten the same look at any other salon. Definitely not a relaxing atmosphere and the whole place seems a bit shady to me. read more

What a great salon! When I walked in, I was impressed of how clean the place is. I am particular with my nails and Leo did an amazing job. I have been wanting to find a salon I can keep going to and I finally found it! Would definitely go back. read more

Only reason I have a star is so I can warn you about this Place...waked in with my fiancé to get pedicures as we are new to the area and both had the day off to relax. WE said hello and then were asked how can we be helped. We were told one of us would be a 5 minute wait and the other about 30. We said fine , totally ok with waiting for a good pedi. There are only 3 seats available in the "waiting" area. One lady was seated and her bag on another chair. I decided to go 1st so I remained standing and after a few minutes of waiting, my fiancé took it upon himself to go sit because we realized they weren't going to offer us a seat. After waiting a little while the lady with the purse moved her bag so that I could sit because I was obviously going to be there for a while. After a few MORE minutes , an employee says , "by the way we only accept cash." We said fine. Then after a while the same employee says , " oh, and just so you know , the pedicure is $25." Ok now I'm irked!!!! Why would we be there if we couldn't pay for your services????? Needless to say, We walked out .WOULD NEVER RETURN NOR WOULD I RECOMMEND THIS SNOBBY EPMTY SALON TO ANYONE!!!! GO ELSEWHERE AND SPEND YOUR MONEY WHERE CUSTOMERS ARE APPRECIATED AND ACCOMMODATED!!!!! read more

Very nice and quiet place! I messed my pedi up and Leo was nice enough to fix it for for me without giving me any problems. My kind of nail salon. read more

This was my first time visiting Happy Nails & Spa. Lia did my spa pedicure. I've been getting my nails done for 18 years and this was the BEST pedicure I've ever had. She was personable and took her time. I would definitely recommend her, when visiting this nail & spa salon. read more

I'm giving you heads up you have a long wait I waited an hour and 30 minutes I purchased with the gel my nails are dull doesn't even appear that they have a gel on them I hate it New Year's party hasn't even started yet and they know me I'm a classy chick they asked me what happened to your nails they dull tonight IM PISSED I'm a very noticeable chick my nails are a mess not nevertheless to say that they had to remove the nail polish and the gel off on my right hand and redo it and it's still messed up but ......... due to the fact that it is New Year's Eve I had to go get my hair done @ 5 I arrived at 2 left at 445 so I had to leave but I am most definitely planning on going back January 1 so they can redo nevertheless must I say I was putting my hair up in a ponytail and my nail snag my hair so senseless nagging I had to cut the nail off PLEASE STAY AWAY first time in after tomorrow when I go back 43.00 damn right I need them done correctly my last time read more

Stopped in for a quick pedicure since Happy Nails was around the corner from my job. Kim gave me one of the best pedicures ever!! Everyone was friendly, including the new owners who were there redecorating - it's looking beautiful. They even gave me a lovely gift for coming in. I'm a new regular! read more

WORST NAIL PLACE EVER!!!!! They over charge on everything. Forget their price menu because they charge you whatever they want anyway. Was over charged one time for a refill 28$ when a full set cost 25$. Decided to try again. Worst mistake EVER!!!! My daughter who is 12 yo should have been 15$ for services but they again charged 25$ and told me that it isn't 12 years or younger that it's ten. When it clearly says 12 years or younger on their menu. They are ignorant and rude. They are definitely losing lots of business from me and my 3 daughters that's for sure!!!! read more

great place!!! Ivy does a fantastic work. this place is worth the trip. enjoyable relaxing and staff is fabulous

HORRIBLE PLACE!!! Employees were SO rude, woman who did my nails took it upon herself to add a $10 tip to my debit card (my bill was only $25) and when I confronted her she told me there was nothing she could do about it. I will NEVER go there again, wish I had seen the previous reviews before I decided to give this place a try! read more

I give no stars. I have been there twice before this last time and it's the last time. I walked in for a polish change on my toes and a fill. I was told there was a wait I was fine with that. Two other customers walked in one for pedi one for a fill, they were going to take the pedi in front of my polish change before I said something. I tod the girl who did my nails before she started I showed her two nails that were coming away from the acrylic, she said I glue them. I told her no I don't want them glued I want them cut back and build back up. She then told me to get up and showed me to another chair for some else to do them. Explained what I wanted again. The girl argued that it would be better to take the nail off and put a tip on. Again I said no ,she then said something to the first girl she came over again I explained what it was that I wanted. Again they moved me back to the first chair. By this time I was ready to leave. She started filing and prepping my nails, then she got up and left me sitting in the chair and went to do a eyebrow wax. ... that was it for me. I will never go back to that nail salon they are every unprofessional and don't know the meaning of customer service! read more