This is a small branch in the Tom Thumb grocery store on McDermott. Honestly, I have only come here…read moreat night to use the ATM machine, but it is very convenient. Wells Fargo is my bank and I'm sure the service is consistent, just like every other Wells Fargo bank. If I need more than the ATM and I am near by, I won't hesitate to come here.

Best location in Allen but the hours here changed 7 months ago the new hours are…read moreMon-Thur 9am-6pm Friday 9am-7pm Saturday 9am-5pm

I have been a fan of Credit Union of Texas and a member for over 20 years due to getting my car…read morefinancing there when I switched from my Camaro to buying a Chevy Blazer. I started out with just my loan and savings account but have added accounts since then. This is one of my favorite financial institutions even though building a branch in Tarrant County clearly does not top their priority list. RaceTrac convenience stores have their brand ATM though. This location is in a really nice area. The staff is always friendly, consistently providing top notch customer service.

Every thing and they support women of Alpha Kappa Alpha Sorority and other community eventsread more

I chose this bank because it's close by and i prefer smaller banks and i lucked out bc everyone…read morehere is SO kind. If you're looking for a new bank i highly recommend trying them out.

Amazing customer service and financial products that they offer. Better than traditional big banks…read moreby far

I used the NFCU in Alexandria, VA. Now, I'm in Texas and thrilled to know they're is a location…read morerelatively nearby!

This is and has always been the Best branch that knows how to treat their customers. It's sad that…read morecertain parts of the cities or states your in the dispositions and demeanors of people are totally opposite. It doesn't matter the ethnicity either this is baffling.

Exceptional customer service at Intouch at exchange in Allen, Texas! I was ready to close my…read moreaccount because of the customer service experience online. I went into the bank handed Jaime my card and told him to close my account. He said let's talk about this. Hi Jaime, quickly and professionally resolved the issue.. why they couldn't have done this online is beyond me.. Thank you Jaime for your professionalism and patience- greatly appreciated! Will g

Horrible service. Required a ton of paperwork to open my business account. Opened it for 6-month,…read morethen they randomly forcibly closed my account without cause. Then when they closed my account, they told me to pick up my check, and no one wanted to help me. They left me standing in the lobby for 10 minutes, and there was only one other customer in the branch.

first time here. went to a sombr concert. it was decent overall. enjoy the free parking, such a…read morerarity with venues like these. the garage was pretty big and right across the entrance too. so convenient. didn't take that long to park either. inside is clean and big. staff were helpful in finding entrances to the seats. concessions pricey but expected. not the biggest event venue, but not the smallest. would come back again

30 minutes on hold? Really!!! Absolutely horrible! Do not bank here. I will be closing my account!read more

This branch is ok. I like the ATM on the inside where I can choose my denominations. When you walk…read morein they say hi. The service here is not amazing. Legit one time I ordered currency and they tore it. They had to reorder it to replace it and I had to pay the new rate. When it was their fault. To be fair I have also seen them deal with customers try to cash checks at the window without identification and managing challenging situations so I realize their job is not always pleasant. But I do expect to be treated kindly, which is not consistent at this location. Lobby is always clean and well maintained. No concerns with safety. Drive through is efficient. Two ATMs available in the drive through. Convenient location at the Villages.

Do not go here if you want anything but basics done. I needed a check cashed that was more than…read morenormal. It requires a manager override but there was no manager there! At 3 pm on a Wednesday. I was sent to another branch. Huge waste of my time. Not the way to do business.

It's not about this branch but overall RBFCU…read more This branch has great people. Even the branch manager Brian case is great Problem Entire customer service and all operations are handled by a call center The worst in the world Today I shut down all my account I will be providing a detailed report on this later Call center : 1. Six months no access to my online statements 2. The entire staff goes home at 6.00 PM 3. No credit card staff on weekend, if your card is blocked by chance 4. Extremely poor service. They hang up the call and not polite 5. When you call credit card services it says 'we don't recognize number you are calling from and goes in circles' Product review : in scale of 1-5, 5 being best 1. Checking /savings account - 1 ( read above ) 2. Credit card - 1 ( read above ) 3. Business account - 1 ( I plan to close it ). I never used it much. I know they will mess up in future. 4. Loan - 3 ( Only problem they are also a part of call center. They do work hard and but they also shut down at 6.00 pm)

This is the most fabulous credit union ever!! Don't pay any attn to the low reviews. There ARE…read morepeople in the branch...and they know you by and call you by your name. True you cannot reach the branch directly and have to go thru the office switchboard, but you can get hold of the branch just fine. Products are very low-priced; some are free. Free checking; free checks; $1 money orders (don't know if they do wire transfers); $5 min balance (so this is a great place to get accounts for your children so you can teach them money management and demonstrate how savings grow if left alone), low-cost ($10?) safety deposit boxes; higher % on money markets and lower % on auto loans and mortgages (maybe presonal loans; prob but I don't know for sure). For petessake! What are you waiting for? This is a wonderful financial institution. mb

Paige, the manager went out of her way to help us today! All staff were friendly and willing to…read moreassist us with our questions!

This bank and this branch is a really great at customer service They will bend over backwards for…read moreyou as a customer they have great rates on auto loans they're very flexible when you need a little help sometimes and they also have pretty reasonable credit cards if you don't have a spectacular credit score.