Very nice, clean, and thorough facility otherwise ruined by lazy daycare employees…read more In the daycare, the dog to human ratio is 18-20:1. The dog monitors just sit on their phone all day, not monitoring the dogs, and only lift a finger once dogs start physically fighting, and then its right back to their phones. Again, beautiful facility, head guy at the front desk was great too. This place has potential, just needs to hire employees who at least act like they care and actually monitor the dogs.

We now take our second dog here, not just for grooming but also daycare. Our first dog was very…read morenervous about being groomed, hence why i did it at home. But being very pregnant I couldn't and room him here, he didn't even cry when going and was not trying to run out the door when being picked up. Now our second doggy is a puppy, from day one they have been super sweet, even taken videos to show me how his grooming is going. Then i also took him to daycare once in a while he he got older and will continue. They truly are excited to see the doggies :) the rates are reasonable, the staff is very nice and the place is very clean and nice. Normally i would groom my doggy but he enjoys it there so why not. They are much faster than me as well plus he gets doggy daycare so that's probably why lol

Maggie has been so wonderful! Extremely reliable and communicative! I've been very impressed with…read morethe service quality and value for money!

Maggie, the owner, is amazing. We have been using this service since November and have been very…read morepleased. I have two very high maintenance dogs that require a lot of patience and understanding, which Maggie is never short of! She understands that the dogs require time to warm up, and that they both have good days and bad days just like us. She really takes care of my dogs as if they were her own, which is really all you could ask for. She's easy to get a hold of (for scheduling changes), her portal is easy to use, and she's a pleasure to work with! Her prices are also hard to beat!

LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting…read morealong with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands.

I've used this company for about a year and a half and have had a good experience with my dog's…read morededicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions.

Updated review: The groomed called and apologized profusely. Ed is wonderful and always does an…read moreamazing job on my boy's cut. He loves our baby and acknowledged that it was a mistake. Highly recommend Ed's grooming skills!

We've taken the dogs here a few times since moving to Falls Church last May for bath/grooming…read moreservices. We've never used daycare or boarding service here. Typically the service has been fine but we've had misunderstandings in the past as well as recent issue. I feel there's not always a clear understanding of the pricing. We've taken our 38lb doodle in the past which to us qualifies her as a medium size dog. We've ended up paying more for her without being told why up front. Don't advertise your prices by size of dog if you aren't going to charge that way. Additionally we just got our small 5lb dog a bath and trim which is face and Fanny (usually is feet face and Fanny at any other groomer). The photo I showed the groomer isn't what I ended up getting. His face was uneven. I called and they told me to bring him in the next day and they would fix it. When I arrived, the head groomer came out and said he'd fix it. 10-15 mins later he comes back, hands me the dog and says "You got a bath and trim not a full hair cut but I fixed it". I was taken back. 1) I obviously know the service I requested 2) the original groomer didn't give me what I asked for with the trim. 3) our dogs hair was unevenly cut which was validated by the woman at the front desk 4) it was just rude. We were talking about our dog's face hair only. Not his body which would have been a full haircut. His comment was just completely unprofessional and unnecessary. Customer service is important, or it should be. We like supporting small, local businesses but when people are rude like this it makes it difficult to want to do so. We've gotten better grooming from PetCo which is sad.

I have used Cat Sitting by Susan for almost a year now and they are wonderful. We've had the same…read moregreat sitter Ranock each time and my two senior kitties love her (and she loves them). I'm so thankful we found them.

We've used Cat Sitting by Susan LLC several times now to care for our cat Bruce, and we couldn't be…read morehappier with the service. Dagmar has been our sitter each time, and she is fantastic -- reliable, thoughtful, and clearly a true cat lover. We always receive detailed updates after each visit, along with plenty of photos and videos that show Bruce being loved and well cared for. It's obvious that Dagmar takes the time to connect with him, and we genuinely feel at ease knowing he's in such good hands. The communication is excellent, and we never have to worry while we're away. Dagmar is consistent, dependable, and goes above and beyond to make sure Bruce is not just looked after, but truly happy and comfortable. We're so grateful to have found a service that treats our cat like family. Highly recommended!

The person that's been selected to walk. My dog is very sweet. I can tell when she shows up that my…read moredog really likes her. That means a lot to me when he's excited to see her and not nervous about going with her. She clearly enjoys walking my dog, and he enjoys walking with her

Excellent service. Always has kind and knowledgeable walkers. I have used many walker companies in…read morethe past and they are the best

Shannon at Furry Friends took incredible care of Archie, our senior rescue with separation anxiety…read more She sent daily photos and updates, which kept us totally at ease. Archie was genuinely happy with her (we have pics to prove it) and when he came home, there was no transition period at all, unlike what we've experienced with big boarding facilities. If you need a pet sitter who truly understands senior dogs and anxiety, Shannon is exceptional. Highly recommend.

Another shoutout to Shannon and company! They do a great Job of taking care of our 2 dogs and 2…read morecats on long trips or day visits. They also take care of cat litter, clean up areas, check mail, move trash cans, and keep the house tidy despite our crazy pups. They all love her work and attention to detail. Her prices are reasonable and she really tries to go that extra step every time. Highly recommend!

I highly recommend this company! I found CRC around 5 years ago when I got my rescue pup. Caitlin…read moreand Herbert have been around pretty much since day one. They have been walking him daily (only taking a short break at the beginning of Covid lock down out of an abundance of caution since I just had a baby) and they have stayed with my pup(multiple times)when I've traveled and have not been able to take him. Not only was he taken care of as if he was one of their own, my plants were tended to and mail brought in. I received daily updates and pictures which I loved. The true testament of how I know that CRC takes the best care of my pup is how excited he gets when he sees them! To him, they are part of his pack. We are CRC customers for life. I promise you and your pet will not be disappointed with them!

Caitlin & Herbert take such good care of our dog when we are visiting places our dog is not…read moreallowed! I think the longest we have been gone has been almost a week & they reliably sent updates through texts & photos. Caitlin also provides useful info about our dog's health while we are away. We also trust them with spending multiple overnights in our home; they are respectful & leave everything as it was before we left. Thank you Caitlin & Herbert!