I've been taking my dog Rosie for years and have always been happy. Anna has always done a good job. I'm surprised by some of the negative reviews. read more

I've been taking my Berkley to Anna for years. Very surprised at the bad reviews. Happy Tails has always done a great job. Have gone other places that were always inconsistent, highly recommend Happy Tails. read more

I was reluctant to take my precious dog here because the reviews weren't that great but I have to say I had a good experience. I have tried several groomers in the area, and she groomed my dog exactly as I requested. The owner is very friendly and works alone. She told my dog would be ready at 12 and she was. I can't beat good service. It also helps that I can walk to her location. Don't believe the other reviews give her a chance! I am very critical and she has my business going forward. read more

I am very pleased with my experience at Happy Tails. I was referred there by a friend, as I have two mini schnauzers who are very difficult and I needed a groomer who was up to the task. One dog is blind and very scared/nippy, and the other dog was abused before we adopted him and has a tendency to bite when you touch his feet or any area where his hair is matted (which has been a problem for us since we rescued him). Unlike other dogs I have had, I was unable to keep up on the grooming myself because both dogs' behavior is so difficult when grooming. Both had spots of matted hair and areas that were almost impossible for me to get to without help. The owner, Marcella, took on the challenge yesterday and she worked so hard on these dogs for me...she did an amazing job. I know it was really difficult, and I appreciate her dedication and commitment to do it well. Most groomers would not have taken on such hard cases. But she did, and now we have the ability to go to her every 6 weeks and never have the matting and other issues we had before. I was also very concerned about how the dogs would be treated at any groomer because of their fears....but Marcella obviously treated them with respect and care because they are very happy dogs today! Such a great find...I recommend Happy Tails highly! read more

Anna does a fantastic job with my dog. I have brought her to Happy Tails for years.

I am also surprised at the reviews here and not consistent with my experience. I have been bringing my dogs (two miniature schnauzers) here since I moved to NJ in 2011. The owner Anna has always been very good with my dogs, does beautiful grooming and is very conscientious. One of my dogs is blind and skittish and Anna is always careful with her, mindful of her disability. I would recommend her and if you have concerns, speak with her beforehand. I tried other groomers and no one is as consistently skilled or as good with my girls as is Anna. read more

Thought I would try some place new and it was a terrible idea. Upon pickup my pet seemed uneasy. The owner and groomer were exceptionally rude and uncaring. She avoided eye contact and continued to ignore me I inquired whether something happened. She continued to snap and behave rudely. My dog was miserable when we returned home. A few days later my dog was still behaving differently when I became concerned and took him to the vet. The vet informed me that my dog sustained an injury, and suggested he was dropped at the groomer! My first and LAST time. DO NOT TAKE YOUR PET HERE. read more

SEVERELY INJURED DOG ! Our family physician shared a story that blew us away. She took her beloved Pomeranian for a routine grooming. While walking the dog toward the car she noticed the dogs gait was slightly off. She dismissed it... For the next two days her dog was unusually somber, barely ate and proceeded to lift his hind leg. An emergent trip to the vet revealed two dislocated rear patellas ! Healthy and energetic the morning of his grooming appointment. The vet believes he fell off the grooming table and landed on his hind quarters. Poor baby. A trip back to the groomer was inevitable as someone needed to answer for this atrocity. The salon owners behavior spoke volumes....combative, lacked eye contact and blamed the owner for not addressing the matter sooner. Surreal .. No compassion or empathy for the injured dog. A perfect, healthy little dog now requires $4000 in surgical services, anesthesia risk, and a painful recovery. Accidents happen, but to conceal the incident is deplorable. (BTW I was forced to give minimum 1 star rating) read more

My dog's coat was butchered as was my neighbor's dog. The hair on his head was just chopped off like a child would do. The inside of one back leg was shaved like he was having surgery. To be clear about what I wanted, I had given the owner/groomer typed instructions and a photo. She will claim the dog was matted which was not true. If she could not groom the dog as I asked, she should have just called me and told me to come pick him up. I know the hair will grow, but it makes me sad to see my dog looking so awful. read more

When Happy Tails Grooming first opened I was thrilled to have more dog grooming options around. I took my two toy poodles there and loved it, they were beautiful, smelled heavenly and were in and out quickly. Not a long caging time, which for us is a priority and is something I mentioned several times to the owner/groomer. As time went by and business grew, so did the wait time to get called back to pick up the dogs; since the owner "hates it" when costumers wait for their pets at the salon. The last few times it took about 4-5 hours to get the call. Another problem I encountered on different instances was a series of very noticeable mistakes. Half of my female's fluffy tail got clipped off, both dogs' ears and faces were unevenly clipped, etc. When I mentioned this to the owner, she had no explanation; then casually mentioned that she has a friend who occasionally helps her (my question remains: how qualified is this friend?). Not once did she offer an apology, or any form of compensation for the obvious mistakes. Customer service and satisfaction are not a priority. Therefore, I highly discourage you from using their services. read more