We had promised our girls hamsters for their 11th and 8th birthdays. We went to the big chain…read morestores and one hamster died overnight, the other was very mean and bit us constantly. This time we went to Friendly Pets and a completely different experience. The staff was very knowledgeable about the different breeds of hamsters. They were patient and kind to my daughter and we have a very sweet loving hamster to add to our family. Shout out to CJ for his kind demeanor and team approach. HIGHLY RECOMMEND!!

Racist establishment. My husband was racially profiled when trying to look at fish. He has…read morepatronized with them for years and has NEVER had an issue. I guess all Black people look the same to them! And they pull this on Juneteenth.

I regretfully am no longer a customer of Kathy's Grooming. Kathy has always been awesome. But…read moreafter 2020, the level of grooming skills and customer service changed. Kathy is still awesome. I cannot say the same for the groomers. I had to remind them to clean my dog's ears several times. My poor Yorkie looked terrible several times after being cut there. He looked like a rat. One time they didn't cut the hair from around his ears and I thought his ears were flopping on their own as I never had a yorkie before. It was because they didn't cut the hair on his ears. But, why???? There was an issue almost every time I got my dogs groomed and I grew unhappy over time. Before I put the blame all on Kathy's business, it was my fault for canceling at the last minute quite a few times. So, I can imagine how frustrating that was for her. We finally ended our relationship today when she told me the groomers told her they did not want me to return. I was with Kathy's grooming for 11 years. I will miss her. But, I will not miss Kathy's Grooming the business. There are many great grooming businesses in this area, especially mobile grooming businesses competing for business. If businesses want to stay competitive they should make sure they they strive for excellent customer service or risk losing customers.

Kathy's has always done right by us, a lot of times they'll take or dog without an appointment,…read morewhich is the most convenient thing I could ever ask for. All the ladies at Kathy's are super nice and professional. I've never caught attitude or flak form anyone. My dog is always in and out quickly, with everything I've asked for done in a professional manor. Our dog kipper absolutely loves Kathy, he looks forward to going and getting his nails trimmed. Overall Kathy's is solid, clean, professional. We've only been coming to Kathy's for about a year or so and they honestly keep getting better with time. Much love here!

Sage is the girl you need she knows everything about everything she can help you. She will help…read moreyou. She's all about you and trying to get you. She knows all about the fish all about their aquatics. She knows everything about the animals. She is very knowledgeable and very smart and very fast and very helpful and will explain everything to you and help you set up your fish tank help you get everything together. Tell you what you need what you need to weigh and get she is the best there can be five other standing around talking, but the only one that's gonna help you with Sage Sage is the one you want you're the best thanks so much for all your help today and last week we love our fish tank thank you so much for all for everything you taught me about my fish tank thank you. You're the best thanks. Don't forget to ask for Sage.

We've been buying our dog food from Petco for years. They used to have a much better rewards plan,…read moreand more affordable dog food, but like everything, inflation has jacked up their prices, and when it's time to refill, it's hit or miss whether they have it in stock or not. They have a deal currently, but 9 bags of food, get the 10th free. I believe it used to be buy 7, and get the 8th free. But if you forget to cash in the free bag when you check out, it eventually expires, which I feel is a dishonest practice. I've reached out to them about lost credits, and never heard back. Additionally, when I purchased something in the last, and returned it they gave me a store credit, which there is no way to use on the app, which frustrates me because the pricing when you order online is better. If I wasn't worried about upsetting my dog's stomach by switching foods, I'm sure I would take my business elsewhere, and I still may

I'm a long-time Banfield customer. The High Point location is not very convenient for me but I…read morewasn't a fan of the locations closest to me. I will drive the distance for the "right" Vets, Techs, & Support Staff. High Point's bedside manner is on point. They support the animal and the human. Great follow-up after appointments. Banfield's wellness plans help a lot with affordable pet care. The downside: There's a membership fee to join. There are no additional discounts or in-house resources for pet-parents struggling with finances. The price of the prescription food is OBSCENE and there's no help to be had! This national chain should have special pricing for those that qualify as low income and for seniors. All of this out out of each individual Banfield's hands... it's Corporate that is the bad guy here. For Banfield corporate... zero stars.

My dog had an appointment at 11 AM and I was told that I could pick him up once he was done…read more however, when it was 4 PM and I still hadn't gotten a call I called just to check that it was OK for me to come pick him up. turns out they had my dog in a tiny tiny crate since 11 AM and they hadn't even gotten to him. Do not bring your pet here. This is animal cruelty.

My sweet Olive is no longer with us, but I cannot begin to tell you how wonderful Northwood was…read morefor us. The owners and staff were so caring and professional, going way beyond what I would expect. I moved back to High Point when Olive was 2 years old, and remained with Northwood until she passed at 14. When I lost Olive, I also lost many friends. Due to travel and health issues, I no longer have pets, but hope to (God willing) sometime in the future. I am amazed that anyone would have a negative review about Northwood. They were always up front with me about treatment, medication, etc. They fit Olive in whenever needed, and even gave us a break on certain treatments. They were fair and honest. Can't get any better than that. I wouldn't go anywhere else. These folks are the best!

This has been the vet for my dogs for probably 7 or 8 years now. From the others I visited before…read morefinding Northwood, it is clear they are the better choice. They take their time when visiting with you and your furry friends, give you thorough explanations and explain options when issues arise. I'm happy with the services and procedures they have handled for me in the past, even helping my last friend pass on. In hard times they are sensitive and supportive, even sending me a card after the fact with his paw prints. I will continue to visit Northwood as long as I have a furry friend, and would be confident recommending them to others

Friendly, clean, well organized. Ample parking and you don't have to walk a huge parking lot…read more Good variety of pet food brands to include taste of the wild, arcana, blue, victor, diamond, just to name a few. They have a couple birds hamsters, bunnies , and a lot of fish!

Depends on what you're going there for. I went looking for a car seat…read more Cons - only 1 car seat option and it was ridiculously expensive $70. Just too pricey for me. Pros - friendly and helpful staff. Lots of pet clothes to choose from. Lots of toy options.

So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted…read more Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great.

BUYERS, PLEASE DO YOUR RESEARCH ON BREEDERS…read more We purchased a puppy from Happy Tail Puppies and, unfortunately, our experience was disappointing. Since bringing her home, she has been coughing continuously. After spending an additional $906 on veterinary visits and diagnostic testing, we are hopeful that she is finally on the road to recovery. Four weeks later, she is still coughing quite a bit, although her appetite has improved significantly. I understand that breeders need to establish policies and guidelines when selling puppies. However, every reputable breeder I have worked with in the past has required a veterinary examination within the first three days of bringing the puppy home and has provided health coverage for issues identified within the first 14 days. The reason for these policies is simple: responsible breeders do not want to place sick puppies in their new homes and are willing to stand behind the health of the animals they sell. This experience has been both emotionally and financially difficult, and I am disappointed that no responsibility has been taken for a condition that was clearly present when we brought our puppy home.

I didn't realize how large this location was. They had a great selection of pet clothing, toys and…read morefood. I felt bad for the nice gentleman who helped me. Some customers came earlier and just disheveled the clothing rack. While reorganizing, he was very helpful and I was able to get my doggie "little brother" a nice new sweater to brave the approaching weather storm. His advice helped me pick the right one. My little brother likes it.

I love All Pets Considered! They are always a pleasure to work with and are great with…read morecommunication. I bring my large goldendoodle for a wash + cut and he always leaves looking so handsome. I drop him off and usually get a call to pick him up within 3-4 hours. There was a recent price increase so please expect to pay $100+ if you have a large dog. I have tried other groomers/salons in town and for the price and service I think APC is worth it.