DK Boos is the BEST EVER!!!! I had an unusual problem with my 20 year old glass sliding door and…read morecouldn't find the part I needed to fix it. Melvin sent his serviceman Jeff over and he fixed it within a half an hour. Jeff didn't charge me for doing this!!! I was flabbergasted. Such a sweet man. I highly recommend this company. Rated higher than 5 stars in my book.

They came out same day for measurements, the price was within a few dollars of the other two…read moreestimates. They ordered and installed the window within 10 days like they told me they would. My only gripe was that they required a online signature and the form was not user friendly. I paid them in full in advance, not sure why they needed more authorization.

We had Airport Glass install a fence at our new home a few months after moving in. While we should…read morehave inspected the entire fence upon completion, we were distracted by the chaos of unpacking and the installers seemed competent at the time. Recently, while replacing warped pickets, I noticed several issues: - Craftsmanship: The posts are not all plumb, leading to pickets being cut at slight angles. - Top Rail: A top rail near our gate was never fully attached to the fence post. - Leaning Post: The fence post next to our gate with the unattached rail has a slight lean, with angled pickets used to compensate. This is evidence they knew the rail was not attached. I contacted them one time when we were still under warranty about the warped pickets and what fence stain was used, but despite being promised a callback, I never heard back.

Honest, affordable, friendly service! Had the best experience with Airport Glass. I originally…read morecontracted someone else for a windshield replacement. They showed up, said they had the wrong window, and called later with a requote for almost triple the original price. I shared my experience with Airport Glass and they quoted me up front for the four possible windshields for my car, so I knew every possible scenario. None of those prices were even close to what "the other guys" wanted to charge. They even came to my house for the service because I lived close. Really appreciate this local business and shared their information with my insurance agent for recommendations. Thanks Airport Glass!

Jason was very helpful in Installing three new windows in my daughter's room. The install went…read moregreat, all the trim is matched up perfectly and the price was very competitive. He lived up to his time frame and install promises. I will be back to have him install our last two window upgrades!

Jason was very straight forward. He was also patient, helping us to understand the process of…read morebuying windows, and he helped us with the window tax credit from energy star. Jason also went above and beyond to help us solve a problem with the kitchen window, which made installation easier for everyone. He and his assistant did the work efficiently, and well. One window had difficulty with its balance. Jason ordered the part, then came out and fixed the balance. They made sure everything was clean after each day's work was done. The whole house full of windows took only a few days to install. I have recommended and continue to recommend Jason for window needs.

I had a terrible experience with Lacey Glass -or with "Lacey Glass at Home". ( The relationship…read morebetween the two isn't completely clear to me, but "Lacey Glass at Home" is listed on Lacey Glass's website as a service of the larger company.) The old skylight in our bedroom started to leak; I signed a contract with "Lacey Glass at Home" to replace it. After the replacement, it leaked even worse. Whether the new glass was installed improperly, or Lacey Glass had misdiagnosed the problem from the start, or else had accidentally done some damage to my roof during the installation, I cannot say. What I can say is what followed was six months of fumbling and stumbling, poor communication in terms of trying to fix the problem, and ultimately, shrugged shoulders. Am I missing something here about why it took them six months of not addressing the problem before abruptly washing their hands of the whole business? It must be said that a tarpaulin over the skylight has kept water out during this period, a period which is still ongoing. To be fair "Lacey Glass at Home" did the installation for less than their original estimate, so there is no question here of financial trickery. On the other hand the work was done terribly, without any sense of embarrassment or responsibility about it coming out worse than before. I have to imagine that this was such a small job ($3,000) that they didn't really care. But the lack of attention to this one detail doesn't bode well for their work on larger, more complicated jobs, with many more details. On that scale, for a business, or on a commercial job, Lacey Glass might well prove to be a disaster. Lacey Glass's website boasts "As the years progressed and business grew, Lacey Glass built a reputation on innovation and has become known for their ability to complete even the most complicated projects with ease." My experience has been just the opposite: a simple project was very difficult for them, and was never completed satisfactorily. I regret my patience! -L

We recently had Lacey Glass replace the glass walls on our existing shower stall. The two…read morenon-glass walls and the old shower pan were retained. It was a challenging situation for them since the existing walls were somewhat out of plumb and the there was very little space between one of the new glass walls and an existing vanity countertop. The point of this review is that Lacey Glass's installers, Matt and Jake, did an excellent job on the initial installation and then made two follow up visits to fine tune to the shower enclosure and make it perfect. They were cheerful, prompt and clearly determined to provide complete customer satisfaction. I would recommend them for any work within the scope of the firm's business and will use them myself for any future appropriate project.

We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

Fixed my windshield and it looks great now. Had one issue but they fixed it for free.read more

Date Visited: Monday, June 16, 2018 Had the awesome fortune…read moreof having a rock chip on the drive back to Portland from Port Angeles. It was over 90 degrees and I was not about to let it spread, so the husband started calling to places around Olympia as we were nearing the city. The first quote was for a place in Chehalis that had no website and 0 reviews. $80. The second place had good reviews. They couldn't fit us in. We called Jesse and he said come on in. $40. Sold! It's a nice little shop just off the freeway (101 or 5, I can't remember). Jesse was helping another customer but got to us as quick as he could. Came out to check out the chip and immediately had his co-worker bring my car to the back to cool down. Jesse explained the process and what we could do to maintain the repair. He said it would take at least 25 minutes because the glass was hot and had to cool down. We were offered cold bottled water. We chilled out on the big sofa. It was a crappy situation to be there, but it turned out to just be a nice detour. The crack was fixed and you can hardly tell it's there. No sun shade for this window's future! Great service and really friendly folks there...a winning combo. Thank you, Jesse!!

Capital Glass installed 9 windows and 2 glass sliding doors on our old family cabin outside of…read moreOlympia. The windows (black on black) certainly spruced up the place, breathing new light into it. I really appreciated their communication and professionalism. Windows were installed on time and in line with expectations. Customer service has been excellent so far with a couple minor follow up issues since install. They had the most economical pricing (free estimate) compared to other bids. Seems like a great local operating shop. I will hire them again if the need arises.

These people were wonderful. I'm selling a house and the inspector found a problem with a window in…read moremy house so I called them to repair it. We talked about it over the phone and the gentleman said he was glad to come out and repair it but he told me what to do...it cost me nothing to get the window to open and close properly. I appreciate his advice and him saving me money and I will definitely call them next time I need help with any glass problem.

Justin came out to estimate the repair. His crew installed the new part the next week. Great…read moreservice and reasonable cost.

Was ghosted twice. Two days in a row. After the first day, I inquired why they refused to show up…read morein the three-hour time frame that THEY sent me via email. I was told it (my appt) got written down for the (wrong) next day and if the next day was OK. I patiently replied that was fine. Next day I was ghosted AGAIN. No show. Not even a call. Sent an email back, got no answer (surprise surprise!) So I called and went Full KAREN on them! What a waste of time-- literally two days wasted waiting for them to come. If they're too incompetent to handle a schedule, I wouldn't trust them to repair a Coke bottle let alone my window. Deuces.