It took us awhile to write a review but I think we will before the RV show in Toronto at the end of…read morethis month. We bought a new 44ft 5th wheel last year at the RV show from Lazee Acres. We shopped for 3 days then decided to buy from Lazee Acres (the rep from Grand Design) is the one who sold it to us. To do the ppwk and final up the papers it was with one of the Owners Tom. We specifically asked not to have the one at the show as 10's of thousand of people went through and it was scratched and so on, so we ordered different color of couches and not being our 1st purchase we knew what to look for. Everyone knew that we wanted a knew one from the factory and needed it by the end of April begining of May as we were leaving for BC early May for the summer. They promised we would have it for then. So May 3rd they called and said our 5th wheel was in but needed to book an appointment to pick it up. We are a couple of hours from Orillia so we decided to leave the next morning to go see it (something was fishy) when we got their they said oh come back tomorrow morning as we have to take it out (if it had just arrived it should of been close) so we went back the next morning and they had opened it up for us, it was completely at the end of the yard, it been parked there since they brought it back from the show. As soon as we walked in we knew it was the one from the show as the couches were the same color and not what I ordered, also the same serial # (we had taken pictures) scratches all over. We walked back out and let them know...they knew that we knew. We directly called the rep at Grand Design and he said he would personally have it made immediately. It arrived beginning of July. So that being said they ruined our summer!!We are in our 60's so it is important for us. I will never go back at Lazee Acres, they are liars!! The only thing I regret is I should of taken my deposit back and ordered a new one from another dealer, our summer was ruined by then anyways. I WOULD NOT RECOMMEND LAZEE ACRES TO NO ONE !!! Louis and Marielle

This dealership is an absolute joke and especially their Service Department. They don't care about…read moreanything but receiving payment for new product. The ratio of new units they are putting out there versus the amount their Service Department can take on is ridiculous. The Service Manager is nothing but a condescending little prick! Tough guy behind the emails but zero balls to contact his customers back via phone when a call back is requested. I will never return to this Service Department nor purchase another product from them. They spend more time revamping their Service Department email replies to push you away and are more focused on replying to their online reviews. Priorities are waaaaay out to lunch. Good luck if you purchase anything from them.

RICK at Trekker's was our last resort for fixing our 13 foot 1986 Gitane Gypsy. No one else would…read moretouch it. Rick did not bat an eye. everything was explained to us in detail and the job was done to spec. We will be back ...thanks Rick! Haydee and Robert

I found the people very helpful and even though they weren't in my area, they were more willing to…read morehelp me with suggestions and ideas. I would recommend them highly due to their nice courteous attitude.

Huronwoods serviced my travel trailer wheels (brakes, bearings, etc.) and a few other minor…read morerepairs. Great job - fixed something that had been done improperly by a past service provider that I did not know about. Excellent service, very professional and easy to work with. Also really convenient that they come to your location to do the work.

We purchased a New 2022 Shadow Cruiser from Bellavista RV. in September 2022. The entire experience…read morewith Rose, Richard and Annette was amazing. There were a few things that had to be taken care of from the initial build of our RV. Bellavista and all the staff took care of it immediately and were amazing at correcting the issue. The experience we've had with Bellavista has been absolutely amazing. We've been treated like family by the team, and they are a team who have gone above and beyond to accommodate and make the experience of purchasing and owning our new cruiser a pleasure. This has been an experience everyone needs to have as a customer and as an RV owner. They are the place where you can feel your purchase is not just a purchase, but the place where you can learn about your new purchase and come back and feel like you're concerns are addressed and questions answered with open arms. Thank you all for your willingness to go above and beyond. Michael and Marlene DeLeskie

We recently purchased the Shadow Cruiser 289RBS and we couldn't be happier with our purchase and…read morethe service we received at Bella Vista. Our sales associate, Bruno, was extremely knowledgeable, friendly and considerate. With mine and my husband's work schedules and having 2 little kids, trailer shopping was not something I was interested in doing initially. Bruno was more than accommodating to work with our schedules and made the process fast and easy to do. After visiting other RV locations I'm happy we decided to go with Bella Vista and would highly recommend to anyone in the market! Happy Camping

I booked an appointment to have my hot water heater checked and to confirm the by-pass for the hot…read morewater heater was working properly. As it was the end of the season, I decided to let them winterize my RV since they were going to be doing this maintenance, otherwise, I would have winterized it myself per usual. When I booked it in, I was told to empty the tanks. When I picked up my RV, I was told they couldn't find the by-pass switch so they cut a new one. And since I had emptied my tanks, they couldn't check my hot water tank. Rather than over react to this news, I went home to think about what they had done. Disappointed in the fact that they didn't call me to find out where the by-pass was located and proceeded to cut a new one and charge me for it; disappointed that they didn't provide the service of checking the hot water heater as requested, I phone back to talk to the owner's daughter to express my disappointment in a calm, rational way. I was told that they have trained technicians and I shouldn't be questioning their work. I was told I would not be compensated for their mistakes and lack of service as requested and not to come back again. So needless to say, I'm extremely disappointed in their service all the way around. They obviously don't value their customers. I would not recommend anyone I know to use this service.

You won't be disappointed!! I travelled 400kms to go and…read moredeal with Al and his team and it was worth the trip. great trailers, great prices.

After a rocky start to our buying experience, Justin called and solved all of our issues. He…read morehandled our issues professionally and understood where my complaints were coming from.

Booked an appointment a week out for two new tires to be installed on existing rims on pop up. Told…read morethem the size at time of booking. Delivered trailer at specified time and date. Obtained quote.After drop-off, they then started hunting for tires. They only found tires on rims for 200 dollars more than quoted and then installed them without getting an ok. Then acted like they were doing me a favour's by doing this. Told them to put old wheels back on and there would be no mention of a bill. Disgusting business practices.

I would like to thank Fraserway Cookstown for everything they did and helped me with when it came…read moreto buying our RV. I cannot speak highly enough about the outstand service provided by everyone. I have been to many places to buy an RV, and nothing comes close to the quality and price that they provided, don't take my word for it just go take a look you won't be disappointed. I would like to especially thank Shawn. He took the time to understand my needs ensuring that I found the perfect RV for my family. Shawn's patience and attention to detail were remarkable. He answered all my questions thoroughly and never made me feel rushed or pressured. His expertise in RV's was great because it provided me valuable insight into how work with everting including tips and tricks to look for if I ever get stuck. He went above and binode. Weather it was coordinating with the finance team, arranging test drive or ensuring that every feature of the RV was in perfect working order the people there helped me through it with a smile and great attitude. I am thrilled with my purchase and grateful for everything that was done. If you are in the market for an RV, I highly recommend visiting Fraserway RV in Cookstown and asking for Shawn. Thank you for making this experience positive for me and my family.

Would like to thank Cookstown Fraserway staff especially the lady that answered our questions and…read moremade us feel comfortable. Apparently she did customer service parts and answers the phones. It was my husband and myself first RV trailer purchased and decided to take a trip to see what they were all about as we were camping close by. Well, we were very surprise to get such excellent customer service, all our questions were answered and we felt welcome. We would definitely return knowing how knowledgeable and kind she had been. Thanks Fraserway for taking care of us on that day.