My water heater had leaked and 5 days later I saw a water Mark on the ceiling below it and the…read moreupstairs bathroom. I'm a first time home owner and I kinda panicked for a bit. A friend recommended I call Manny and his team. I'm so grateful I did! From their coordination and negotiation with insurance to organizing with contractors to get the job done to helping me pick out tile for my new shower, they were so efficient and paid close attention to detail ensuring things were done right. And they were so lovely to work with! Just very genuine and kind people. They turned the whole nightmare into a fun experience as we took advantage of the opportunity to remodel our bathroom. I'm very happy with the end product and highly recommend them!!

I had a bad leak and called them, requesting their service spoke with them on the phone explaining…read moremy situation and they never responded to my request.

Servicestar Restoration has my highest regards. Their competent and professional team helped…read morerestore our friend's home after a medical emergency. They did an absolutely amazing job after only being given a days notice. Patrick Renfro and team I thank and applaud you. We will absolutely use your service again without hesitation. Thank you again a million times over!!

I love this company! Servicestar Restoration, LLC Patrick…read morethe owner is hands on and available 100% of the process! If you need a professional trustworthy water mitigation and contractor, then you need not look any further. I had three water line breaks inside the walls of my home and Patrick responded immediately. Patrick and his crew worked hard and fast to abate the crisis and finished the projects expeditiously. In the future if I need construction work, additions or water mitigation I will contact Servicestar Restoration LLC immediately. Sincerely, Nikki Torres

We had an excellent experience with PacWest Restoration after our washing machine caused water…read moredamage and required us to replace our LVP flooring. From the very beginning, Tyler was incredibly communicative, clearly walking us through the project scope, timeline, and next steps so we always knew what to expect. Jon did a fantastic job coordinating the crews and ensuring everything stayed on schedule, which made the entire process smooth and stress-free. The crews themselves were professional, friendly, and very easy to work with. The quality of the work was outstanding across the board -- from drywall repair to the new flooring installation, trim work, and paint -- everything was completed with great attention to detail and looks fantastic. I would absolutely recommend PacWest Restoration to anyone needing restoration or repair work after damage, or even general construction projects. Tyler and Jon would be the first people I call for any future work!

PacWest Restoration is amazing! This was our first time dealing with restoration needs after a…read morewater heater blew and I cannot say enough great things about Jeff and his team! We had carpet, laminate, molding and dry wall damage and I swear our home looks better than ever! The guys were punctual, courteous, and the detail of the work done was top notch. Any questions or concerns we had, Jeff responded expeditiously and took care of whatever it was we needed. Nobody wants damage to their home, but I know if I need help again, I will only trust this company.

Thank you BCC Restoration! We had pipes break in February 2023, it is now October 2023. We hired…read moreBCCC Restoration company to repair and remodel our home after it was damaged. From the very first, they showed up, they were very professional, they took pride in everything they did, from drying, the house out, tearing out wet sheet rock, replacing the hardwood floors though out the house! Replacing the tile, and trim, packing out the house. We would recommend BCC and the crew, Foreman Mike Harbaugh, Dave Hollomon, Edgar, Mondo tile guy, and everyone who helped pack our personal property out and back into the home. Thank you all so much!

Although our project was completed and I am happy with parts of the finished work, the process was…read moreone of the most stressful and frustrating experiences I have had as a homeowner. Before choosing BCC, understand that I was required to sign a contract before receiving the full restoration estimate. Once the estimate was completed, backing out could have required paying a percentage of the project cost. It then took months for BCC and my insurance company to agree on the reconstruction scope and pricing. By that point, changing contractors would have meant starting over and leaving my family without a functioning kitchen even longer. I did not feel I could realistically walk away. Communication was inconsistent and unclear. I repeatedly had to request explanations, updates, documentation, and cost breakdowns. I often felt I was piecing together information about my own home and expenses. The countertop issue was a major example. I communicated in writing which countertops I wanted, but the change order used only a generic description. After signing, I learned BCC had priced different materials and made vendor decisions without clearly explaining them. Getting the countertops I originally requested cost approximately $2,000 more and caused delays. BCC did not meaningfully address either issue. Throughout the project, I also struggled to get an itemized breakdown of insurance payments, BCC charges, credits, material changes, and homeowner upgrades. Even at the end, I received broad descriptions and totals rather than the detailed costs I had repeatedly requested. Billing issues are still ongoing. BCC is seeking additional plumbing costs, but when I requested the plumber's supporting invoice, I was told it would not be provided until my insurance approved the charge. I find it unreasonable to be asked for additional payment without receiving the supporting documentation. I also had to identify and request corrections for workmanship issues. By the end, I was documenting defects with photographs and painter's tape because I no longer trusted that problems would be caught without my involvement. What should have been the relief of restoring our home after water damage became months of uncertainty, frustration, additional expense, and stress. My biggest takeaway is the lack of transparency and communication. Information about materials, vendors, change orders, costs, and billing was often unclear or incomplete, and I frequently had to pursue it myself. This ultimately destroyed my trust in the company. I wish I had understood these issues before signing. If you are considering BCC, read the contract carefully, ask about termination costs, require specific products and vendors in every change order, and request detailed documentation of insurance funds, upgrades, credits, labor, materials, and subcontractor charges throughout the project. Although your home may be restored, based on my experience, I would never choose BCC again.

Honest!!! We had a small roof leak and a bit of mold. Three estimates to fix it and two were over…read moreone thousand dollars. Zach with Reclaim carefully inspected the atic and area and cleaned up the mold at a fraction of the other two estimates.

I received a consultation from Zach regarding mold remediation in my home. He gave us an in-depth…read morewalk-through of how treat the mold that was building up along walls in my home using specialized anti-microbial paint products. He gave me a run down of all the services he could offer, but ultimately recommended that we do it ourselves, because the work it would take to fix the problem, while time-consuming, was not difficult for a non-professional to accomplish. I really appreciated his candor and would not hesitate to reach out in the future for any water-damage/mold issues that I was having in my home.

Excellent customer service Highly recommend. We appreciate them so much. Good quality work at a…read morefair price. All my HOA members uses them now.

Brandon and the team at Next Gen were great. Bradley did a thorough review of the water issue in my…read morebasement and offered some options for remediation. When I realized that I could do part of the remediation myself, the team was kind in answering all of my questions about how doing some portion of the project myself would affect the overall cost, which was great. Highly recommend!

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

Daniel wasted our time and money! He was called for an emergency water leak / forced remodel--…read moreMajor delays because of this man and his shoddy service. He proceeded to perform mitigation. Or so we thought he did. We have to get additional mitigation out to correct his elementary work. There was a lot of moisture in the areas he claims to have mitigated. Please note: He falsely advertises he is licensed on Angi's list. Our discovery of his inexperience showed Daniel had an expired CCB license for over a year. He ripped us off and did not do the job he was hired for. There's a reason he has older reviews and nothing within the last four years. I advise anyone who comes across this review to look elsewhere. He will harass you nightly over the phone or for nothing at all. He will also reinforce his "customer service" and perform at a poor/mediocre level of service. Do not trust a word this man says. His "25 years of experience" claims are far from the truth. He will waste your time, money, and patience.

Description of work: We needed four things done: (1) resolve…read morea moisture and dry rot issue with our back door; (2) remove a built-in closet organizer, including any repairs needed; (3) finish a furnace/storage room with flooring and ceiling improvements; and (4) repair floor crawl-space insulation and clean up left over construction materials. Results: The work turned out beautifully. Daniel completed all of the work on time and on budget. He was very professional, clean, prompt, responsive to changes, punctual, cost effective, and completed to the highest standard and quality.