We had toilet overflow upstairs in Sept 2025, Bcc came in and took care of everything for us,…read moreinsurance included, I am not easy to please but Jody did just that, I changed the vanity top and it was a problem but Jody got it fixed, the plumber that came in,Tim, was also pleasant to work with along with the painter and even the drywall guys.I would definitely use them again you can't go wrong. Thank you BCC

Absolute insurance scam. After their "sister company," Robertson Restoration, charged us $17,800…read morefor remediation (they were on-site within 2 hours of the initial issue, so there was no mold or damage to walls) BCC wanted to charge $20,000+ for drywall and paint. We could have remodeled the whole kitchen for that price. They were rude on the phone, to the point of claiming that their executives have no extensions or direct lines when I wanted to complain. You can't find their people on LinkedIn or ZoomInfo - they know they are fleecing insurance companies. For the record, you're in one mental state when an emergency occurs. You'll use Google to find that solution, thinking you're in good hands for the finish work. The remediation was indeed done quickly, but the repair is a completely different animal. $20k bid for drywall & paint. No. Do not go with BCC because you think they are the only "finisher" for the project. Not the same company, even though they are probably owned by the same group. We chose a different company for the finish work, and they were able to complete the job before BCC could even get a budget approved by the insurance company. That's all you need to know about how these guys work.

I nominated my sister for work to be done thru a non profit called Rebuilding Together PNW in…read morePortland. Lisa Rose and David Gerber from JR Johnson spearheaded both the clearing of debris, landscaping and replacing her 40 plus year old carpet, with a beautiful vinyl plank floor. Built a lovely ramp for my sister so she could have two ways out of her home, fixed her drywall and then found her a new refrigerator, washer and dryer and a brand new mattress. If you are looking for a contractor I would recommend JR Johnson. If you have a low income elderly member of your family needing help contact Rebuilding Together PNW. My sister lives her new floor and her ramp. Thanks again!!!

Wow J.R Johnson did some extensive work on our condo complex in southeast Portland and the team was…read moreamazing. Respectful of our properly with attention to detail that was top notch. These 9 guys worked diligently to make our complex safe and beautiful. Their efforts were professional and they expertly prepped each day to ensure they safeguarded fixtures and plants without inconveniencing the owners. Truly appreciate these nine guys. Jose Luis Rebelled, Gerardo Rebelled,Gabriel Diaz, Sergio Campos, Jorge Barajas Ramiro Vega, Ignacio Echevarria-lead Tyler Jacobo-Superviser, Connor Cameron-billing

We had USA Restoration come through after a bathtub water leak and wow, they were amazing! The team…read moreas a whole really alleviated the stress that comes from working with home insurance and now our house is back together again. Ion and Albert were incredible with our bathroom tile and meticulous with the design we requested. Arthur is a talented painter and really thoughtful with making sure clients love the outcome.

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Everyone at Blaze is friendly and responsive. Cost was transparent…read more My experience with Blaze was confusing, to say the least. They encouraged me to fight my insurance company, which drug on for over three months. I did this under the impression I needed a whole new roof. I had to do the legwork of the communication with my insurance (granted they were being difficult too), while what Blaze said at my initial meeting was they would "go to war" for me. I got another, independent quote from a reputable roofer, which ended up being half the cost of Blaze. The most damage done was by a tarp being on for three months, with additional damage done during the removal. When I reported my concerns to Blaze, they sent me a long, clearly AI generated email saying they would no longer work with me, which was just as well. I didn't hear back from the owner, though he took the time to respond to my negative review. Nice people, but get a second quote/opinion for sure

Ken Stryker at Blaze Restoration is very professional. He and his team give you good advise and are…read moreeasy to work with. I feel very fortunate to be able to call them anytime I have construction/repair issues. We have worked with Blaze on both house rebuild and small water issues. He is always there when you need good advice. Hard to find these days. Ray C.

Reviewing repair services is always a bit weird compared to reviewing food, but I see no reason to…read moregive anything other than 5 stars. I got my ceiling and drain fixed at the agreed upon price in a timely manner - what more is there to ask for in this scenario? Easy payment too, emailed me an invoice, I paid online, appreciate that.

Great experience with Jason, Eli and crew! They transformed our house! Their knowledge, attention…read moreto detail and craftsmanship is more than we could have ever hoped for. So happy we chose to do business with them.

Overcharged and sent a guy who didn't know what he was doing. He came out for service call $255 and…read morepulled the toilet off $300 extra. He used a power snake and said we were all good. He spent a while here so they charged another $100. He left and the toilet overflowed again. True to their word, he was called back for no charge. They took the toilet off again and did the power snake from the septic system. This seemed to do the trick, but he recommended we call AAA septic since our system was full. If this was the end, I would have rated them well. I found a leak in a pipe and instead of fixing while here they said, just wait and see if it stops. It didn't and they came back and charged another $250 for a service call for a 10 minute job to reseal the pipe. Then AAA came out and drained the septic for $800. They were going to come back and flush the system. When the did, they relayed that the city should have done this for free and they can't touch the system. Neither AAA or ServPro recognized this so that's why it's on this review. I had to have another plumber come out, scope and flush the line for yet another $600. Something that should have cost $750 ended up costing me a few thousand. When I called to complain, Grant never called back.

Just a few quick words about ServPro of Vancouver:…read more Obviously nobody wants to have to a disaster in their home like we did, but thankfully, ServPro fixed everything in minimal time and the job they did was fantastic! We called right after an upstairs flood. Andrew, a Technician, was on call and called us back immediately. Andrew came out right away, accompanied by Cody. Both were knowledgeable, professional, respectful (wore face masks during COVID pandemic) and thorough - putting us immediately at ease about all of our worries. In the end, they were careful to only tear down the minimal amount of drywall necessary. Erica in the office handled the insurance and helped us through the process. Hopefully it will be a long time before we have any further flooding or emergencies, but we would certainly use ServPro of Vancouver again if we had to. Highly recommend!!! Julie Lawrence

We had a great experience with Harbaugh Restoration. Their team was quick to respond, professional,…read moreand very easy to work with during a stressful situation. They explained the process clearly, showed up when they said they would, and kept us updated throughout the job. It's clear they care about doing things the right way and making sure everything is handled properly. If you ever find yourself dealing with water damage or a situation that needs mitigation, it's reassuring to know there's a team like this in the area. Highly recommend Harbaugh Restoration.

These guys are wonderful to work with and did an outstanding job on my water damaged bathroom and…read moreadjoining bedroom.

I most highly recommend USA Construction & Restoration. We had an upstairs shower water leak that…read moredestroyed our kitchen. Thankfully, we found USA Construction & Restoration who took care of everything. From dealing with insurance, water mitigation to a complete remodel of our kitchen and master bathroom. The quality of the work is amazing and their professionalism is outstanding. If you need restoration or just a remodel, call them, you will not be sorry.