My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

For context: we used All in the Family Services in October 2022. They were friendly and we were…read morequoted about where other people were quoting us. I believe they have a few photos up of our fencing as well. I reached out to Dave to fix some issues I've noticed for months via Houzz where we originally contracted them (said I would need an estimate and pay), and haven't heard back. Ended up finding a phone number off of an old quote and have been in contact with them for almost 2 months with very slow replies, having to send follow ups, now trying to figure out a repair. Issues include: tension cable fencing has now become loose, one cable even completely came out of the fencing, the wooden beams they used are SPLITTING where the cables are connecting because they were over-tightened. Multiple contractors have come out to give me quotes to fix this and they all said I need new cable and beams (upwards towards $600) or a complete new fence unless I want them to completely split or crack further over the next year or so. It has been 2.5 years... and now I'm looking into ways to fix a fence I spent $7k on (total project including the deck was $26k). There's just no way you should be spending that kind of money just to have to fix it in 2 years. Over multiple emails they were stating they'd come out and fix it for $250, and that they can't verify if it was normal wear and tear or an animal that caused it (sagging tension cables are at the top.. no animal caused that). After another week or two they took back that offer and said they'd give me a $250 refund but I'd have to agree to "release them from any claim of fence repair and understand that further work required to said fence is normal maintenance". I denied it. Some other issues I put aside because I just wanted the project done: had to have them come back out to secure my electrical box that was left hanging off, I had to pay extra for a gate latch because they were trying to drill a hole for it but I knew the gate would settle and no longer align with it in the future but kept it there, and I had to reinforce some of the tension cables because they could be moved up and down about 1 inch in each direction. Upon further conversation with my latest contractor, most companies don't do tension cable through wooden posts because they know with their experience that they only last a few years. Tension cables should apparently go through metal posts to keep their integrity. I wish I had known, or used a company with enough experience to know that. It seems All in the Family Services can do projects you request them of, but be sure to do your own research and understand what will last and what won't because they sure don't. My deck they did is great, but I'm now looking at redoing my entire fence to because this one won't last much longer. Look elsewhere for your projects and don't go with this company just because they are slightly more affordable.. you'll be paying for it in the future :/ Photos attached.

This company installed a black chain link fence with privacy slats. We have awesome neighbors but…read morehaving privacy has been a win for us both.

Can I give these guys zero stars? I had to work with Eric and Eric was always late and always…read moredismissed my concerns. They bought a paint that did not exactly match the sheen of the current paint and rather than be thorough and paint over a larger patch to mask the difference in sheen, they did a few extra strokes and then told me that "when it dries, it will match." Well, you know, a day, a week, a month after - it still doesn't match. Do you think it's dry enough yet, Eric? The guys that work for Eric were also very disrespectful to the home and showed a great lack of care. They opened all the windows while I wasn't home and turned on the AC. When it wasn't cold enough, they turned the temp down even further on the AC. When the left the house for the day, they locked the front door, but left all the windows on the lower floor unlocked and this is without me being there. In all, I would NEVER work with these guys again. The work wasn't even satisfactory, but I was so irritated with Eric and his crew that even though I could have called them back to try and have the post-construction issues resolved, I wouldn't do it. Don't call them. They are unprofessional, charge a lot, and their workmanship is poor.

United Site Services COMPLETELY FAILED TO DELIVER on a prepaid porta-potty rental for a large group…read more(100+) camping event. Despite booking weeks in advance, providing a site map, and paying upfront, the RESTROOMS NEVER ARRIVED. Each time I called for a status update, I got shifting stories and what felt like scripted excuses--first, a delayed delivery, then promises that never materialized, and finally, an admission after the event that they simply had none available locally. United Site Services act as if they are located in and operating out of Oregon; research suggests they are not--their address on file with the Oregon Secretary of State is in Massachusetts. I suspect they promise delivery of porta potties and similar services, collect payment and, only after the fact, attempt to outsource the same through local providers. When they are unable to do so, they leave their customers hanging lacking crucial sanitary services. The lack of promised restrooms had a negative impact on our event. Based on my experience, I would not recommend United Site Services to anyone planning an event where reliable sanitation is a must.

Absolutely and horribly failed to deliver a porta potty ordered six weeks before event with 50…read morepeople. Was to deliver two days before event. When it did not show up, we called and they assured it would be that day. Morning of event, the 800 number person was nice, but was powerless to deliver because local provider could not be reached or have calls returned to them. Outrageous! We had 50 people with nowhere to go! We were forced to plea with a neighborto let strangers into their house and paid them $300 for what should have been a simple $200 cost had the company delivered. Do not use this company under any circumstances.

The staff at ServPlus made the job quick and stress free. Brittany picked up a sample of the…read morewater-damaged drywall, and on the next working day Christian and Annika came to remove damaged drywall and set up the fans for mitigation. I was glad that it happened so quickly and they were very professional. Thanks again to ServPlus!

The service and attention to detail were notable. Christian and Chase were here most days to take…read moremoisture readings and,if necessary, adjust the equipment; they were our most consistent crew, and they were outstanding. On the other days Gonzo or Deacon performed those services. The crews worked very hard, and someone was here daily throughout the water mitigation process. We are grateful that we were referred to ServPlus and thankful for the good outcome.

Do not trust this company they are all horrible people vultures!!!…read moreThey ripped us off!!!! Did not do work they charged for. Wouldn't give our money back they stole They did illegal work cut up electrical wires they where no suppose too in short they did more damage then the fire!!! Do not hire these vultures

Our acrylic bathtub had a hairline crack we didn't know about and leaked through the second level…read moresubfloor down to the sheetrock below. While an extremely small job, they responded quickly. They carefully opened up the tile area around the tub--minimizing damage--and opened the ceiling below to run fans and test moisture levels. The whole experience was professional and white glove treatment all around (e.g., always removed shoes in the home, magically left no dust in the bathroom after cutting up the tile, and somehow trapped all the blown-in insulation). Grateful for their care, expertise, and willingness to engage in a small job. The tub wasn't covered under insurance, but they recommended another company for a warranty repair that did a great job. Overall very happy with their work. Honest, reliable, and though.