If you're looking for an amazing car with an amazing group of sales and service people, you should…read morereally go to Chuck Nash. Ask for Omar and mention that you red Rosa's review. Every time something came up or I had a question, they would quickly respond and ease my mind. I was able to purchase a fairly new most comfortable vehicle with a warranty, low miles that looks amazing and drives very comfortably. The comfort I look for as to make sure that the people in the backseat are always going to be comfortable as well. Omar listen to all that I was looking for and showed me the perfect car from the get-go. When I had questions on Maintenance, they were more than happy to look at it and fix any repairs that needed to be done. Definitely recommend going to Chuck Nash and talking to Omar and Armando!

I purchased my Brand New truck on Jan 27th 2026. I pointed out a few body panel misalignments at…read morethe time of purchase. I was advised at the time by my salesman and sales managers to take possession of the vehicle and drive it for a few weeks prior to making an appointment to see if there were any other concerns. I did so and called to make my appointment Feb 17th 2026. I was notified at that time there were no available loaner vehicles and that I was put on the waitlist approximately 2 weeks long. Mar 6th 2026 I called to check the status and was told it would be a little longer. In this time I found several other issues that were covered in a TSB. After several weeks of not hearing back I then called again Apr 3rd 2026 and found out the service advisor I was previously working with was no longer there and I was no longer on the Loaner list. I asked to be put back on the list and was advised it would be some time before my vehicle would be taken in. June 15th I was called and told there was a loaner available. I dropped my vehicle off June 17th 2026 received a loaner vehicle that I was told COULD NOT BE DRIVEN MORE THAN 1000 MILES! My vehicle was dropped off to them for a burning coolant smell, body panel misalignments, rattle under dash, faulty capless fuel filler neck, and a external storage compartment that was not water tight. After 30 days I called as we were approaching the 1000 mile limit on the loaner vehicle and was told that my truck was almost completed. Service advisor Riley G. called a few days later and told me my truck was done. I drove over ready to get my truck back and saw that they completely botched all body repairs. Paint drips galore, dirt under fresh paint, even worse panel alignment, and scratches all the way through the paint. I refused to accept the vehicle as it was in worse shape than when I dropped it off. At this time I learned that none of the other concerns had been addressed. They scrambled to find me another loaner. I was then put into a loaner but with no mileage restrictions. Third week of July Riley called and told me they broke my windshield but "had no idea how" but the rest of the work was completed. First week of August goes by with no new windshield. Second week no new windshield but they desperately needed the loaner back as I had put "too many" miles on it. 3rd week no windshield, at this point I requested to see my vehicle to confirm all other repairs were completed. NOTHING WAS DONE. Bumper off, panels still not aligned, windshield was clearly broken by a tech who wasn't paying attention (the source of the crack was one of the misaligned panels they had tried to adjust). Nothing done about the rattle or the burning coolant smell. And yet they demanded I take possession of my truck with the broken windshield with a written promise that the dealership will replace it when a new one arrives. Throughout the months I have been asking to speak with the manager (spoke once with Ginger who had absolutely no idea what was going on) asked for the GM multiple times, left more than a dozen voicemails and never got a return call. Then September 1st I get a call that the windshield is in. I head over first thing on the 2nd and was assured that my truck would have priority and would be there for no more than 2 hours. I left the truck and returned 3 hours later only to find out they hadn't even started on it. I have purchased 3 vehicles from this dealership in the past 2 years and was the sole reason multiple family and friends purchased from them. This Dealership has gone to absolute hell. No one cares about the customer. No one cares how much they disrupt your life. Both babymoon and make up vacations were canceled due to not being able to take the loaner out of state. Not a ounce of anything from them. Absolute 0 stars. No wonder they have a D- from the BBB. You'd get better service from a buy here pay here lot.

Dontae was the best. Very personable and not pushy at all. He was really helpful and a great asset…read moreto the company. We'll be back and when we do we will ask for him specifically. They also had a ton of super cool cars too!!!

My vehicle had an appointment Friday at 2:00pm for a ford SAFETY RECALL I was told it's a 5 hour…read morejob now being told I will not receive my car till Monday afternoon. He was absolutely no help just said they did not have the man power to provide a recall service. Also if you rely on your vehicle for transportation and ask for a loaner vehicle expect them to expect you to pay for it. Should have trusted the 1.5 star customer review.

By far the best buying experience and post care I have ever had with an auto dealer. They were fair…read morein their pricing and helped us get into what we needed for our family. Every time I have had an issue they will look at it for me and broker the best deal on a mechanic if it needs it. If your looking to buy a used vehicle there is no equal in San Marcos

BEWAREEEEEEE these men sold me a bad used car. The check engine light came on within 24 hours and I…read morehad evidence of that. The car was literally a death trap and they tried blame me in every way possible even after Eddie told me the engine was bad and "made in a different country" . They are scammers liars and cheats. They were nice to me sometimes but it doesn't change how they their shady business and I would honestly contact a lawyer if they have done you wrong like they have seemed to do many other buyers.

I gave them 2 stars just for the sales side. JD was friendly and fast. He helped a lot in my…read moresituation and was able to immediately get me into a vehicle. 4 months later - they disabled my vehicle and online access while I WAS NOT behind and current on my payments. All because of a $25 fee that was not posted onto my account, so of course, I would only pay the balance shown. When I called them to find out I was sent to collections whom then told me that she couldn't assist with getting me access until I told them I would report this to BBB because I have every right to know my account information. The lady who answered was rude and rushed me off the phone. Beware - they practice like bullies.

Not a good dealership, too expensive and cars won't last, mine was 13K+ lasted me 2 years or less,…read moreeverything went out.

This is now Cavender Nissan. Recently moved to the area and had an oil change and tire rotation…read more Their prices are competitive for what you get for this service, plus being with a dealership gives me piece of mind that work will be done correctly since I travel a lot for work. Mike was very friendly and knowledgeable, and I was out in less than an hour. Looking forward to making them my go to dealership for future service.

This dealership is now Cavender Nissan and I cannot say enough about the wonderful experience we…read morehad in buying a new Nissan Rogue for our fresh TXST graduate. The online advertised price was EXACTLY the price we paid. (We've had terrible prior experiences with other dealerships tacking on thousands of dollars in surprise mandatory fees when it came time to sign papers. The opposite was true here! Pricing was transparent and straight-forward.) Bryan was super responsive, honest and kind in his treatment of our daughter when she came in to test drive. Jay in financing was so reasonable and easy to work with. He got us a fantastic finance rate with a credit union local to us and I was able to sign everything electronically - It was incredibly easy and low stress. I'm so impressed with this experience and so very glad Cavender had a vehicle my daughter loved on their lot. I'd give 10 stars if I could!

The absolute BEST car buying experience we have ever had…read more We checked out at least 15 other places and decided to do business with Honda of San Marcos in the end. From the test drives to the Financing it was all incredibly smooth and quick process. We were never pressured or presented any extra costs unlike some of the previous dealerships we went with. Highly recommend this dealer. Rafael is the man to see. Looking forward to doing more business together in the future.

I went in for an oil change in July on my 2020 Honda CR-V, which I purchased from the dealership in…read moreJanuary of this year. While my service advisor was very nice, I had a technician from another dealership inspect my car coincidentally in late August and saw that the drain plug was on the verge of falling out, which could have resulted in my engine failing, or worse, exploding. The undertray was also covered in grime and oil and was missing several screws. Additionally, my cabin air filter wasn't checked or replaced and was replaced upside down the previous time. I also did not get a maintenance reminder sticker, which is minor in comparison to catastrophic engine failure but still unfortunate. While my experience as a customer during the service was pleasant, I was sad to find that the work done was sloppy and negligent. After seeing my original review, Monty, the Service Manager, called me to fix the situation but begged me to take my Google review down more times than he apologized for the department's error. I was refunded for the price of the oil change, and we scheduled a service appointment for the following week for a complimentary air filter replacement and car wash. During the appointment, I waited nearly two hours for the air filter replacement and exterior car wash, and was then informed by Monty that an employee had mistaken degreaser for soap and that I would be driving home in a rental car while my car was taken to a third-party body shop. Only after I got home did I realize that the car had trash and dirt from the previous owner and that it had only 1/4 tank of gas. This is an easily understandable mistake if the car hadn't been sitting in the drive for 30 minutes while I signed paperwork for it and if it were the only mistake that happened. I confirmed verbally with Monty that the body shop would not touch my car until I had approved all work to be done on it. The following morning, I sent an email to the Service Director explaining my frustration and confirming that the body shop would not work on my car without my approval, and he promptly replied to the email noting my concerns and stating that Honda's main objective at this point would be to return my car to me in its previous condition. Once I received the estimate and approval from Monty for the body shop, I called the body shop to ask for an explanation of the work being done. The technician was very professional and explained everything that was being done to my car. He also stated that he had been working on the car all morning and he had received no instruction to wait for further approval. At this point, I was beyond frustrated that at every turn, my interactions with the service department at this dealership have been laughable. This is not the fault of a single tech or advisor, but a departmental failing. I followed up with Monty on why my car was worked on without my permission when I had confirmed verbally and in writing that it wouldn't be. He stated he was shocked to find that out. He replied to each one of my questions by stating he had no idea that any of that had happened. However, Monty was the advisor on my service appointment; his lack of knowledge of all the mistakes made on my car is not proof of his naivete; rather, his negligence. He connected me with the Service Director, Dusty, who listened to my concerns, and I gave my approval for the body shop to continue working on my car. He stated that my car would be delivered to me with a full tank of gas and a new rear wiper blade. So, at the end of what was supposed to be a routine oil change, air filter replacement, and car wash, I will be receiving the standard experience at many other dealerships- oh, and a free wiper blade. Dusty stated on the phone call multiple times that it was embarrassing for him to even have to take this call and verbally confirmed that my email would be forwarded to the Owner/Principal Dealer after several requests. Finally, on 9/12/26, my car was delivered to me looking very shiny and with a full tank of gas. They also made sure to update my service sticker for my next oil change due @60k when my car currently has 46.5k on it. I'm not sure what they have done to my car that they want it to blow up so badly...

Huge shout out to Zack and Gianna for all of their hard work helping me pick out the exact car to…read moreget a 26 RAV4. They were super patient and kind. We will be back soon.

Good selection, sales guy Tyler was great. He was very helpful. Nothing against him…read more Dealership was off, prices were high! Added a "C Bond" windshield protection for $999!! What a scam. Just painters tape to act like they did something and maybe some RainX sprayed on the windshield.

Ask for James Ramsey, he went above and beyond in my car purchasing process. I had to wait hours…read morefor my insurance to finally provide me a temporary and James was there the whole process, he even assisted on contacting my insurance. Great guy and salesman!

These guys are a rip-off. The car they sold me has electric issues and their bs 2,000 warranty is…read morecrap. Stay away from these guys. I look it back to them and the dealer told me I have to take it to a different dealership that can make repairs. The thing is their warranty is with them. Not any other dealership! They wouldn't give me my license plates because he wasn't "my dealer" and said I have to wait for the guy who sold me the car. These people shouldn't be in business. Customer service is their last concern

Joe and his crew prepared my AC on my 2015 encore it needed the AC compressor and the AC condenser…read moreeverything went great

Did what was required,pleasant staff. Kept in touch. Reasonable price for what was repaired.read more

***jasmine(jazz***, william, nate…read more you guys rock rock! i love the fast service, educational stuff to maintain my vehicle, professional customer service with beautiful smiles. love love love this location and staff. not to mention my coupons to save some money and the complimentary maintenance services. thanks guys have a beautiful new year and a wonderful summer

I came back my check engine light came on and i knew my oil change was past due so i figured it was…read morethat. Anyway, i pulled right in and they started immediately asking for the veh info then giving the oil change options. I got the basic. They were def as fast as advertised. The only down side here is that they do try to upsale you on anything and everything while they have you; and it seems like the prices are a bit high. I bought an engine filter and it was almost $30. But again, they were fast. I was in and out. Oh, and my check engine light didn't go off after the oil change. The issue was that my gas cap wasn't on properly :/