I can't say enough good things about these guys. I have a low front end on my SRT and when I pick…read morethe car up I drove it and the front end was damaged from hitting the parking curb in the Legend parking lot so I brought it back and we discussed it in the next day they call me as they had check the video tape and 1 of their lot boys erroneously parked incorrectly. They repaired it the next day I was really surprised when they said they check the video tape and it was their fault I've had problems with sereral garages in Punta Gorda. Ave. Garage being one of them. anyway very happy with these guys very honest and they look to find problem that other people overlook.

I've been driving my retitled Honda Fit for several months and I love it! No regrets. I basically…read morehave a new car with payment under $200 a month. WHERE ELSE CAN YOU GET SUCH AN OPPORTUNITY??? Don't be worried about them being retitled. I got the car loan without any problem at all; even loan specialist was impressed! These guys are HONEST, too. So avoid those lying car dealerships with sneaky pricing traps. Go with Legend. No more having to shop dealerships for me anymore!

DO NOT STEP FOOT... I traded 2 cars for a big SUV and long story short not even a month in we start…read morehaving issues with the car and now we're stuck with a large car note.. these ppl are just looking to benefit their commissions and their pockets

Nice looking car, and a "new listing". I called, talked to Kayla briefly. She set up an…read moreappointment for the next day for a showing. Kayla texted me later that evening. I didn't do a back and forth, just confirmed that I would be there. I showed up. The car was sold before I ever called to inquire. I was so angry. She made me waste 3 hrs, and 5 gallons of gas getting there, in addition to my time. VERY UNPROFESSIONAL! I will avoid this place at all costs.

Drove 45 minutes 1 way to see a Kia Soul which was advertised on car gurus. It was listed as being…read morethe top model with power moonroof, navigation, 18" wheels, etc. It turned out to be the lesser model with NONE of the features listed. Total waste of time and gas!

From the owner: We are a small family owned business providing dependable and fair priced cars to our community for…read moreover 30 yeas.

We found this beautiful car online and made the trip up from Naples. Noah, our salesman, was…read moreresponsive, informative, efficient and super knowledgeable. He had everything set to go when we got there and thankfully it was exactly what we were hoping for! The finance manager Mike was also great to work with and didn't at all try to push anything extra or waste our time. They both made the process as easy as I imagine buying a car could be! We are so happy with our purchase and are looking forward to purchasing more vehicles here in the future.

I had been a customer of Norm Reeves Volkswagen in Port Charlotte for approximately two years after…read moremoving to Florida. During that time, I regularly serviced my leased Volkswagen ID.4 there, which gave me confidence that they valued my business and would be interested in helping me when it came time to purchase another Volkswagen. When I decided to explore buying out my lease, I visited the dealership because there were approximately $3,500 in Volkswagen lease buyout incentives available. Instead of discussing my options, the salesperson, Brandon, told me that the dealership does not process lease buyouts because they are not profitable. I was simply directed to other Volkswagen dealerships, including Volkswagen of Fort Myers and Volkswagen of Sarasota. What disappointed me most was not just the refusal to assist with the buyout, but the complete lack of effort to retain a customer. At no point was I offered the opportunity to speak with a sales manager or finance manager to explore possible solutions. Financing a lease buyout would still generate business for the dealership, yet there seemed to be no interest in even having that conversation. To make matters worse, nobody took the time to understand my situation. The dealership where I originally leased my vehicle is in Colorado, and I now live in Florida. Rather than listening and trying to help, I was simply turned away. Fortunately, I contacted Lakeland Volkswagen, and the experience was completely different. They listened, offered helpful advice, and ultimately worked with me to ground my lease and purchase a brand-new 2025 Volkswagen ID.4 Pro AWD in Pure Gray--the exact same vehicle Norm Reeves had sitting on its lot. Their selling price was approximately $9,000 lower, their electronic filing fee was $49 less, and they treated me like they genuinely wanted to earn my business. The contrast between the two dealerships could not have been greater. One dismissed me because my transaction apparently wasn't worth their time, while the other earned a loyal customer by listening, offering solutions, and providing a significantly better deal. If you're considering purchasing a Volkswagen, I strongly encourage you to compare dealerships before making a decision. My experience with Norm Reeves Volkswagen left me feeling that customer loyalty and long-term relationships were not priorities. Based on my experience, I cannot recommend them.

Purchased a work van. Good experience with Greg Sainsbury. To the point. Fair price.read more

Purchased a truck, regret to inform me It didn't have catalytic conveter. Can't even can customer…read moreservice or management to deal with it, now I need too pay 1700 for a full fix. please do not give these people business