This is a very reliable auto shop for euro cars. In seems hard to find good reliable services, this…read moreis a gem. I would not take my Porche anywhere else! Thx again!

K&L is in the top two of over about a dozen Porsche service businesses over the last 49 years on my…read moreoriginal owner 1976 911S Porsche with over 316,000 miles. The other is the Porsche factory in Stuttgart. K&L has given excellent service which has included tires, brakes, engine tune-up, new front & rear suspension including green struts, repair speedometer, replace high beam switch, battery. I give K&L 10 out of 10 (10 being best). Pictures include me waiting for a friend to pick me up in their pleasant lobby with their dog after dropping of my Porsche for service.

I am currently doing a buy here pay here with this company. I do not recommend it to anyone. I…read morewas in the market for a van or a suv with 3 row seating, I came into this place and noticed they had nothing but decided to ask if possibly they had another lot. Wesley informed they did not and asked what I was looking for. I explained what I needed but told him I had not credit. He suggested I got a vehicle with them because they reported to experian credit burea and it would help mebuild my credit. I thought ooo this is perfect and went along with the deal. I drove off the lot and it started pouring rain, and the windshield wipers were terrible. I thought oooo no big deal drive to auto zone and buy them. I then relized the coolant was low and the air wasn't cold. I buy antifreeze freon and windshield wipers and go on my way. 2 days later the coolant light came on. Filled it up again. In 2 days i used a bottle of coolant. It happened repeatedly for 2 weeks. I also informed wesley when hr sent me to the dmv that it was making a noise in the rear when I would break. He informed it was normal because it wasnt drove in awhile. I allowed it to work its way out and after 1 week of the noise i get it checked out and low and be hold the brakes and drums are rusted and need replaced. More money on a car i just put $2000 down on. I then am opening the hatch and the hatch falls down on me because yhe hydraulic lifts are completely busted. Then the ignition is super hard to get the key turned. In 2 weeks i put close to $500 into this car. I finally said enough is enough and called. I spoke with wesley and he informed me that this is all normal maintenance. I informed him I felt with only have the car for 2 weeks this was not normal maintenance and i felt i shouldn't be responsible for all the repairs. I informed him of the coolant issue and the ignition and he said it was normal. He was extremely rude and informed me it was my problem. Which I knew wasnt. I contacted bbb and low and behold the next day he callrd and said the owner wanted to get the coolant looked at because it wasn't normal and for me to add only water no antifreeze. Ooo and that normal locking ignition yeah it wasn't normal and that was fixed as well. Yesterday I receive a email stating they are closing the retail location. I called to speak to Wesley about questions I had he informed me he'd have to call me back. I called the number in the email and it was the owner. I asked if even though the location was shutting down if my payments would still be reported to experian. He informed me they never report payments to the C.B. and that I would need to call Wesley. I waited for Wesley to call back and asked the same question hr stated yes absolutely nothing will change. I told oooo well that's weird that's not what the owner said he informed me if the owner said it doesn't gey reported then it doesn't. I asked why he told me it would be reported at the time of signing if it wasn't and that was the thing that sealed the deal.... So that later I would have that payment history and pay off on my credit to fit my needs for a vehicle. He said well its done now and I don't know what you want me to do about it. I asked again why he lied to me and once again he didn't answer. He then hung up on me. I called the owner back and he as well said hr didn't know what i expected him to do. I asked what I needed to do to get out of the contract and he informed me to bring the car back but I wouldn't receive any money back. I was 100% manipulated into buying this car that doesn't fit my needs. I was planning on paying this car off this year and having a payment/payoff on my credit to get into a larger vehicle. Unfortunately that isn't going to happen and I'm in a vehicle that won't fit 6 carseats(i babysit) and have nothing going on my credit to get a car loan in the future. I have contacted bbb consumer protection burea and a financial burea. BUYER BEWARE

We reserved a rental car from this company. The guy at the pick up location informed us of a check…read moreengine indicator problem with the vehicle that we were issued. He said that the problem had been taken care of. Two hours into a week rental the check engine light came on. The vehicle was having transmission problems. This company came and picked up the vehicle while we were at dinner without informing us, and did not issue us a replacement vehicle. We had to dispute a $467 charge to our credit card because Specialty Auto was not willing to issue a replacement vehicle or refund our payment. This company is super shady. I would not rent a lawn chair from these crooks.

Everything!!!! Rude and damaged by car but won't own up to it. Supposed to have pictures but said…read morethey can't open them so I can take a look!! Just a lot of BS. AKA AS THE BEST TIRES AND BRAKES AT 1590 S McCall. I went there twice when they said to come back just jerking me around. I want my headlight cover and passenger mirror fixed. People like this should not be in business. If you call for a tow, make sure it's not from these people! 1-5 I give them a big fat 0 there wasn't any damage to my car when they brought in!! There was no damage to my car whatsoever!!

They have been servicing my vehicles since I moved to the area in 2012. They have done major repair…read morework as well as my scheduled service work. I have been totally satisfied with the work performed as well as their customer service. They have kept me informed on each step of the process. I believe their pricing to be competitive and honest. I highly recommend Stern and Bruns.

This is sort of ling, sorry bout that, just Venting! I would…read moregive it a 2 or 2-1/2. I searched for three weeks looking for a 2018 F150 and found a few, the one I purchase was one I had looked at several times. A little more that I wanted to pay and really didn't get them down in price a little till the end. The other few I pulled a Carfax on but not this one. I was told it was a local that owned it and traded it in, a 1 owner truck. So my mistake for not pulling up the info and believing the sales folks. After paying prior to picking the truck up a few days later I pulled the Carfax only to find the Truck was NOT local or even from Florida. When I picked the truck up and ws also give a CarCheck. Carfax had 4 owners the Auto Check said 2? I questioned it and was given a line of bull, they said it just was re-registered so add a owner but was the same person. Was not true, both reports had it at Auction once and Carfax had it actually sold 4 times and showed more detailed service than the AutoCheck! Last but not least It was to be detailed and was, but why not scub the bedliner down, has a cover so did not notice. So now I have a 2018 Truck and was told it was a Florida truck, so should have no rust correct. Crawled underneath only to find out ( From it Acutally Being a Northern Michigan Truck) rust all over. Now I am under the truck killing the rust with OSPHO and painting, something I was not planning on having to do at 74 yrs old! When I picked it up told the salesperson I never would had bought it if I had know I had been flat out lied to and it WAS NOT a local Florida truck. It's my mistake for not crawling around under it and investigating. Just a warning...Be Careful who you trust, they were friendly but lied! I should made them put it up on the lift so could have checked it, my mistake. I won't go back there, plenty of Ford dealers around.

Review is for the service department. I took my new 2025 Expedition Tremor (bought here) in for…read morethem to check the balance of the wheels as the vehicle has a very bad vibration at highway speeds. They hit me with the famous "could not duplicate" to my concern and failed to do anything about the vibration or check the balance. Its so bad we don't even take this vehicle on the highway. They tried telling me the vibration was the lane keep system... LMAO. They never even drove it on the highway so I wonder if they even tried to duplicate the problem? I've purchased a lot of new Fords over the years and i've never had a dealer not take care of me after. This was a first. I don't appreciate the dealer wasting my time. This dealership is incapable of doing a basic diagnostic. Stay away. I know I won't be back.

We've had good luck here. The first time there, our oil change took hours.... But the manager…read moremade it right with a couple of free future oil changes. When we went back this time for oil change and tire rotation, the rotated the tires, but didn't fill them up like we asked. We have a TPMS system and the tires still showed low. The service advisor said "oh that will go away when you start driving." Yeah... it didn't. So we went back a couple weeks later (we'd been out of town) and asked them to rotate the tires how we wanted them, and they threw in balancing for free. The service manager, John, was very accommodating.

I work in the automotive business and recently tried helping one of my customers who had their Jeep…read moreserviced here. What happened next was extremely concerning. After spending nearly $5,000 with this service department, the original issue still isn't fixed. The explanation we received afterward was essentially "no clue." We were told the batteries had to be charged and that there's "something electrically wrong" that they cannot diagnose. As someone in the industry, that response is unacceptable after charging a customer thousands of dollars. If the problem couldn't be properly diagnosed, replacing expensive parts beforehand raises serious questions about the diagnostic process and how those repair decisions were made. Dealership service departments are supposed to have the highest level of training, diagnostic equipment, and technical support. Charging a customer $5,000 and then admitting you can't diagnose the issue is not what anyone should expect from a professional service department. I was simply trying to help my customer get their vehicle repaired properly. Unfortunately, this experience did the opposite. Very disappointing.

Such a great service with on site fast and friendly service . Just as simple as picking up the…read morephone making the call and getting a free quote on what your cars worth and they come to you. Can't get any better than that. check out our video review here https://youtu.be/rOO6isRCohI?si=NWR3zwioS8fX-PLp follow us on facebook at Out & About Sarasota With Tyler Butler

Highly recommend Howard if you want to sell your car. Completely professional, honest and…read moretrustworthy. He makes it so easy to do business with him. We have used him now several times and will reach out immediately next time we want to sell a car.

A nearby domestic car mechanic recommended Complete Automotive, a European car owner's dream. While…read moreable to work on domestic cars as well, Peter serviced my 2010 328i BMW with care and precision. He is an incredibly knowledgeable and capable mechanic. Oil change, brakes, tires, even a towing hitch. Peter researched and explained everything, documented paperwork nicely, and his fees were the most reasonable one could expect. Linda always returned my calls quickly and between the two, I highly recommend Complete Automotive.