always helpful and professional. I really like this Ace. Great to know good customer service is…read morestill around. Coach Moss

Pharmacy counter: I like to ~~impersonally~~ get my meds quickly, efficiently, and as a convenient…read morething I HAVE to do periodically, as possible. I already hate having to get meds and this pharmacy has been a headache to deal with, as their service is very southern in 'we will smile and chat, but not actually do what you need us to do then commit transgressions on you by implying it was your fault and ignoring you at the counter until you interject' instead of making it a seamless and friendly process. I want it as painless as possible and this has been the most consistently unpleasant experience I've had to date with a pharmacy. I prefer Harris Teeter and others much more over what I've experienced here. Overly friendly and consistently produces something incorrect for my refills. I only use this pharmacy because it is the most convenient location. I really wanted to love them because they are local, family-owned, and the main store members are usually very kind and extremely knowledgeable. But the quality of service at Ace Triangle Pharmacy has been atrocious. They consistently make it the customer's concern to keep tabs on when to refill and how much to refill (1 vs 3 months)-- even though the patient has requested a specific amount AND gone through loops to ensure automatic refills-- how to stagger medication refills and deliver the medical card to them before refilling as a new client-- even though the doctor/insurance has sent the information, the refills have been consistently submitted as 3 month requests, and the patient has communicated (much much much more than I'd want) on how and when I'd prefer refills. It has been my worst pharmacy experience, and I only write this after being burnt more than 3 times here. I had hoped it'd get better but it's only gotten worse. In the plainest sense, I simply cannot trust this pharmacy and will go through the extended drive and work to find another pharmacy, which makes me really sad. Please beware, if you plan to use this pharmacy. The only benefits I see from this location are that they seem to use higher quality generic meds and you can text directly with the pharmacy, which I would gladly gladly trade for more consistent quality of refill service.

I continue to go to Fitch because I want to support local businesses, but every time I go, I ask…read moremyself why? The staff always act like they are very put out to help you find something. This is particularly true at the back desk, where the two women I have encountered there seemed like I was asking them a huge favor to leave their chair and help me locate something. They are surprisingly unfriendly for a local business in a small town. The cashiers are also unfriendly. They are all milling around the desk, but no one chats with you or shows any interest. I can't tell what the problem is, as it seems like a perfectly nice place to work, but everyone acts like they hate their job.

Some of the most unprofessional people I've ever met in a business. It's like pulling teeth to get…read moresome9je to call you back so I had to go up there 3 diff times and each time they would continue to put you off on another person until supposedly the person you needed wasn't in today. Very rude once I got there like I was interrupting there day bc I needed something. I d rather chop my trees with a ace and make my own lumber than to go back up there. Couldn't give negative stars so I had to give 1.

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!

Monday August 4th at the end of the day (5 PM) Matt pointed me EXACTLY to the item I was looking…read morefor in hardware/fasteners. Then I remembered I also needed some White Lithium Grease in an aerosol spray bottle for lubricating metal to metal contact. There was a selection of at least four different products to choose from, all it appeared US manufactured. SOLD. Thanks again Matt. We'll be back.

They workers know the stock and they can often find something I could not get at Lowes or Home Depotread more

It's 4 days before a snow storm scheduled to bring a foot of snow to your community, and you're out…read moreof ice melt? Were you hoping you wouldn't need to order plenty of ice melt in JANUARY? Unbelievable, once again putting profits over peoples safety. It's ice melt, idiots, stock up and save it for next year.

Horrible, horrible experience! I made a large order online and it was so frustrating. I came to…read morethe store on the date for my pick up and my order wasn't ready. They hadn't even begun to pull it. So I had to go and do it myself. Why even offer it??? There was only one associate who was working, everyone else as either on their phones or couldn't be found. Plus I filled out a survey and asked to be contacted, but again was left wondering where everyone is at??? There are too many other places to get your supplies! Save yourself the headache!

We don't usually shop at this Lowe's but when the item you need is showing as in stock at only this…read morestore, you go and get it !!! It was a Friday afternoon. Not too busy. We found our item in the aisle as was noted online. Self checkout was quick and efficient. No complaints here. We would stop here agin.

The customer service at Lowe's in Durham is great! I can depend on these folks to always help me…read morefind whatever I can't find on my own or to give me advice on if I'm working on a home project. Their paint department is the best too with helping in every way they can from supplies to samples and cans of paint.