Just recently had an encountered with the "owner" of the store. At least he stated he was the…read moreowner. He was extremely rude and verbally abusive to his cashier at the time of my visit. Next time I come in there I'm going to make you famous on TikTok Mr. "owner". I've been reading a lot lately that the owner of the store is extremely rude and I can say and vouch that those reviews are true! The owner is not helpful He's condescending and unapproachable. If this is truly a family-owned business then that means that the owner is a Zettler, right? I'm curious do all the other Zettler hardware stores treat their customers and employees as rude as this "owner" did? Best to steer clear!!

We have been going to Zettler for years and have always been very happy with the service and…read moreselection and quality I would specifically like to thank Mercedes at the front end who is always so gracious and patient just a wonderful representative of the zettler and ACE also Austin and the gentleman with a musical clef tattoo he made a screen for us that was excellent. This is definitely a neighborhood hardware they even have popcorn! Very good value especially with being a Ace hardware reward customer I highly recommend

It's a traditional neighborhood hardware store, without the heavy musty aroma and uneven hardwood…read morefloors. But with just about everything else. If you don't have all day to kill, set a timer on your phone to wake you up from your exploration trance. Head to the front of the store and check out. Just do it. Or, less effectively, when a staff member drops by to check on how you're doing, just focus on reality for a moment and check out and leave. But, if time is not a consideration, enjoy the ride. There are "Oh, wow!"s around every corner. As a bonus, it shares a building space with a NAPA auto parts. So, there's that, too. Don't drive to another county or something, just to be ignored and underwhelmed. Be smart. Get your stuff here. *****

We had a power outage and these awesome guys helped us by flashlight!…read moreAlways so friendly and helpful!! Local business at its best!! Shop this store!! Support them, they are here for us!!!

I started my search online and then went to the store to see it in person. The staff was friendly…read moreand knowledgeable. They even loaded the items I needed in my car for me with caution and care. He didn't just throw the boxes in my car and that made me happy! They have a great selection of items however I think some items are a bit expensive for the quality like vanities & mirrors. However flooring and tile were priced accordingly based on quality. They do also offer delivery but it was really expensive. I think it was $300 and you had to be within a 60 mile radius. You're better off renting a truck or asking someone with a truck to help you if you're not that far.

Jeremiah was an amazing help. He spent so much time with us and truly listened to some of our…read moreconcerns and complicated situation. We are replacing a shower floor and tile in a condo in Florida, but are here in Ohio. We were looking for something we could have our contractor pick up in Florida. Jeremiah was knowledgeable about the inventory, listened to what we wanted (and didn't want) and was so very patient. Value, selection, and price were all amazing. We thought we would be spending thousands on the tile, but were pleasantly surprised at how beautiful the tile was at a reasonable price. Thanks Jeremiah!! You rock!

Just what you want from a hardware store. They had what I needed for a small project, and helped…read moreme tweak it and figure out the best things to use. Super service from several people. Reasonable prices. Quality stuff. Enough other things that you could do a lot of different household, garage, and yard projects with items from here. Handy right near the mall. If I lived in town I'd be back a lot.

Great service, great products and I'm supporting local small business. One of the few that's left…read more Love Ace Hardware!

BPS had my Landmaster in service for 8 weeks telling me the parts were on backorder. I finally…read morefound the parts online and in stock. When I told them this they magically said my parts would be in the next day. I called constantly while my side by side was in service and they would never call me back or the phone would oddly disconnect my call. Their service is ridiculous!

Buckeye Power is there a reason why your hours on Saturday are limited to closing at noon? Most…read morepeople work all week long and have limited time when they can come and get their equipment needs taken care of? My recommendation is that if you value business from retail/household, customers you should at least stay open on a Saturday until 4 PM

Great service Great selection of paint…read more Fantastic value . Paint is something that the price equals quality.

Sherwin-Williams on N. High St. is the place to get your paint recommendations and paints from the…read morepros! Sean, team leader, is sooo helpful! He could match colors and color samples to names of other brands off the top of his head! He shared various finishes for various rooms. He didn't try to sell us exclusive paints that we didn't need. Rather, he was honest and matter of fact. If your looking for lots of colors, expert & kind advice, and helpful professionals, check out Sherwin-Williams on N. High St!!! Ask for Sean!

We stopped by here after hearing about Ohio's latest stay-at-home order and just thought we would…read morecheck it out and see if there is anything we could stock up on until the order is lifted. The store was clean, well-stocked, and prepared to handle the mad rush of people who came in after we were finished shopping. They have a number of items that could be placed in the freezer for later use. They don't have a deli, per se, but they do have deli meats for purchase, sliced and unsliced. We bought unsliced deli buffalo chicken breast and it is delicious. It has quite a spicy kick, but some ranch dressing helps cut that heat. The prices are great and no membership is required.

Needed a few things that only they have, and were somewhat nearby so stopped in. Easy enough to…read moreget to off Stringtown; you do have to follow the service road all the way back past Kohl's etc. Clean, well-organized, and had what we needed. If you're throwing a party or cooking a big meal, this place can help out. Bulk packs of meats, frozen staples, cheese, snacks, containers, spices, etc. Prices are decent, not as cheap as I remember from a ways back. We were in and out pretty quickly, which was nice.

Great small town - one of everything type hardware store. Clean and large, staff was helpful and…read moreknew where everything was. Decent prices too.

Orme in Newark, Ohio has everything at a fair price. When…read moreI needed a hedge trimmer, I priced them at big box stores and Amazon, then went to Orme, where I found a good one and also had expert help in choosing the right type for my small yard. When I needed a small hammer for household use and could only find expensive ones at big box store, Orme had exactly what I needed. We had a small patch in the lawn that needed some seeding and found exactly what we needed at Orme. Friendly, knowledgeable staff.