We have been going to Zettler for years and have always been very happy with the service and…read moreselection and quality I would specifically like to thank Mercedes at the front end who is always so gracious and patient just a wonderful representative of the zettler and ACE also Austin and the gentleman with a musical clef tattoo he made a screen for us that was excellent. This is definitely a neighborhood hardware they even have popcorn! Very good value especially with being a Ace hardware reward customer I highly recommend

Just recently had an encountered with the "owner" of the store. At least he stated he was the…read moreowner. He was extremely rude and verbally abusive to his cashier at the time of my visit. Next time I come in there I'm going to make you famous on TikTok Mr. "owner". I've been reading a lot lately that the owner of the store is extremely rude and I can say and vouch that those reviews are true! The owner is not helpful He's condescending and unapproachable. If this is truly a family-owned business then that means that the owner is a Zettler, right? I'm curious do all the other Zettler hardware stores treat their customers and employees as rude as this "owner" did? Best to steer clear!!

I love this store when I first moved kids college in out my life. I was able to come here and…read morefind really great stuff the sales guy or cashier he makes you feel really great about just coming and shopping at the thrift store great demeanor, great attitude Furniture with a Heart #DentalRepairDoctor #DRD #AdrianScott #TheUberDriver #AdrianTheUberDriver

Sadly the Lancaster location has gone downhill.. I recently bought several large pieces that…read morerequired delivery. On the day of delivery I recieved no call they were coming( driver kept calling a wrong number). Then part of my order was left at the previous stop and the item was dragged and damaged my wood floors When I called coporate because a local mgr didnt respond after store mgr was rude, I was told basically too bad since you have no pics before damage we cant be held responsible for damage. Second and last time I had a sub par delivery. Will NEVER shop here again!!!

I wish I could rate higher. I had Easy Bath LLC redo / update a shower stall in the master…read morebathroom. - The existing masterbath is real marble with all Kohler Devonshire polished brass fixtures, with: - Dual facing marble counters separated by center of room wall with all matching Kohler Devonshire polished brass sink, Jacuzzi tub and shower stall hardware. - Twin his & her matching walk-in closets - Separate standalone toilet room with sliding door - Free standing bidet Several issues. We only updated the shower stall. The previous shower stall had Kohler Devonshire polished brass fixtures. Easy Bath was to replace the shower stall walls (with new acrylic) & new floor base, brass shower trim on shower stall and plumbing. I made sure that they knew the existing shower drain was leaking down into the basement / and down into the basement - furnace room. Mike "assured me" he understood what I was saying and this would be corrected. I am pretty certain that they didn't bother to go down in the basement to see what I was talking about. The first issue was that the job description stated that the frame on the new shower stall + door was to be brass / gold color. When I came in later the day of the install they had installed a shower stall / door with chrome trim. They tried to argue that it was "gold color" - but it was not. I made them remove the shower stall and replace with the correct trim we had agreed ... brass / gold color finish ... match the Kohler Devonshire plumbing hardware I specified the model of Kohler shower hardware (handle + shower spray) and they did install correct Kohler items with polished brass finish. At the end of the job I pointed out that trim around the shower close to the shower door needed to be adjusted / painted due to damage. This was never completely corrected ... issue was that a towel rack next to the shower stall should have been removed and the wall around that area should have been painted. I had to have a handyman come in and fix it. In all I had to have them come back four times (including the initial install) in order to complete the job. Now I am seeing that the caulk along the shower base and the acrylic wall is failing / faulty in at least one place leaving a gap that water can drop into. I will have to have a handyman come in and recaulk this.

This company was hired to do a shower conversion of my main bathroom to start on July 7, 2022. My…read morewife and I were told by Michael Grafton that it would be a 2 - day job which turned into six days: July 7 - Work was supposed to start at 9am. Workers did not show so I sent a text to the owner inquiring about the time. I never received a response from him. They eventually showed up at 12:30pm. They tore out the tub and shower (about 25 minutes) and left for the day. July 8 - Friday's start time was 9am, they showed up at 10:30am and worked 2 hours. They took a 1-hour lunch and worked 1 hour when they returned. I was told they couldn't finish and would have to return Monday because his son had a baseball game on Saturday! I did not receive a call from the owner or his son about this situation. July 9 and 10 - No work, Full household with one shower July 11 - Arrived Monday at 915am. At 11am I am told parts are missing and would have to come back Tuesday. July 12 - I had to leave work Tuesday to get this completed. When they so called finished up, my wife checked, and they had forgot to finish the grab bars! My new bathroom wall opposite the shower is full of marks and smudges! My wife had to call them back inside the bathroom! I sent a text to Mike Grafton on July 11. He finally responded with the same COVID excuse that appears in other reviews submitted weeks ago. He didn't know what was going on?? I told him I expected to be compensated for missed work and inconvenience to my family. He stated of course compensation would occur and he would call us back. We have not heard from Mike or his son. Beware of this shady company.

Fireplace Gift and Florist has created the most beautiful floral arrangements for my important…read moreevents including my recent wedding anniversary. They are the best!!

Placed an order on the phone. Was taken care of by owner Juanita. She is a delight to talk to. She…read morewas very helpful helping me pick a Get well arrangement and even texted me a photo of it. She told me she would personally deliver it the same day. Highly recommended

Bellhop was as promised, they were on time and moved items safely and within a great time. The…read moremovers were beyond great, even while it was hot and humid beyond my liking. They moved everything to were was directed and very professional. I would recommend company for sure, and would use in future.

My wife and I hired BellHop for our move from Florida to Ohio. If I could give them less than one…read morestar, I most definitely would. They packed our things in the truck so horribly bad. They stacked a desk on top of our things because they stripped the screws and couldn't take it apart. They scooted our 85" tv across the ground, unprotected, after telling my wife over and over they would wrap it to keep it protected. They intentionally left items (an adult bike, a heat press, and a battery powered mower) sitting on the side of our house, hoping that my wife would not see them. When they were confronted, one of the movers owned up to trying to deceive us into thinking that the items had been loaded. They used a rake and a shovel to shove our king size mattress onto the truck when they discovered the door would not shut because of horribly it was packed. Now that the delivery is in Ohio, we have many many items that are scratched, bent, etc because of the way they were packed. My wife contacted BellHop, but cannot get anyone to call her back. She has emailed, and called with no response from anyone. If you are looking to schedule movers, please, bypass this company.