After checking with several places to get another key made for a used car we just bought our…read morefriend, Annelise Werme, suggested we try Holden Hardware, so we did. He saved us lots of money. The Key was the same price as others, but others had another $200+ for some kind of programing or calibrating or something to the pickup before the key would work. Thank you Annelise and Holden's.

Great small town hardware store. They will go out of there way to help you and resoltyour needs or…read morewants

What an amazing store! How lucky am I to have this in my neighborhood! We have been shopping at…read morethis store for years, but the recent updates, including the garden center, are amazing! I was sent by my husband twice today for items we needed for our project, and I was in and out so fast. They had exactly what we needed, and the prices are excellent! The customer service is fantastic too! We will continue to shop at this store and highly recommend it.

Great knowledge service and assistance with very reasonable prices. Wide selection in all…read morecategories.

Got exactly what rented (had delivered) and the price was very good. Service was what would have…read morebeen expected.

Great place with friendly knowledgable people. If you need hardware or equipment to rent, or even…read moreneed your oqn equipment fixed, i highly reccomend this pillar of the community.

One of the last of a dying breed...a true locally owned small town hardware store. This place is…read moretop notch. Everyone there still cares about customer service and their pet supply selection is second to none. The only place I shop for all my pet/hardware needs. 6 out of 5 stars!

We adore Kelton's! If you want your neighborhood family owned & operated business to stay open, you…read morehave to support it with your business. I try to buy what I can from here before going to a big box store or online. The family is great, they know our pup Zoey since she was little. When we got our new pup, they showered her with a new puppy welcome kit! Always enjoy coming here.

The store was very busy on this Monday. They already have a great selection of Christmas items on…read morethe shelves. Shopping today for a dowel rod to hang a beautiful quilt a friend made for me. It is loaded with color.

After stopping at my go to place I ended up at Home Depot for a ceiling fan retrofit box. I walked…read morein and to the clean restroom. On the way I noticed where electrical parts were. I passed several associates on my travels. The electric box selection was well displayed and I quickly found the box I was after. Shelf checked out, paid my $6.28, and was on my way. The only interaction with staff was an unsolicited "can I help you with anything"

I purchased a riding lawn mower that I only used 1 time..... the manager of Murfreesboro store did…read morenot want to talk with me .. he said that via radio so I could heard him... I just used this machine once and I have been 3 times in the store begging for help.. now I can't returned because today is 1 day pass the 30 days mark... horrible experience.. horrible management.. 2 star because the associate was nice

I was working on a home project, putting a ceiling fan into a location without a light. Needed a…read morebox for a retrofit installation. Not wanting to tear out drywall I wanted a fan box that laps onto the joist. My go to is usually Lowes. While picking up the box I grab some other supplies. I was not able to find what I was looking for. Lowes now has sparsely located some buttons to call for help. Help arrive after a bit of a wait. The associate was "ambushed" by three people as I watched down the aisle. He was polite and very helpful. We found the only box in a box and I was on way. In the parking I decide to open the box to see if it were complete. The box was only usable on the edge of a 2X but my joists have a 3x facing down. The box won't fit. So I went back to customer service and exchanged the box in a box for my $5.68 back. I headed off to Home Depot who had the correct Universal box. Lowe's selection for home retrofit projects is getting limited.

Issac was so friendly and helpful. I will be back. He was so helpful when I was getting flowers.read more

I have been shopping at this local ACE Hardware (Elder's in Smyrna, TN) store for years. The…read morecustomer service (hourly employees) has always been amazing. The current manager, however, is a jerk! Chris A. lacks social skills when it comes to customer service; and, he seems to "bully" his employees in the way he talks to them. He doesn't seem to know his own job very well, to the extent of having to ask the Assistant Mgr. about the computer, what they had in stock, where to find an item, etc... The Asst. Mgr. and the employees seem to have to "work around" him to deliver the customer service that they have been known for!

Jennifer Nappier and the staff were super friendly and personable in helping me pick out a front,…read moreback door, and window shutters. In addition, they did the installation flawlessly and at a much better price than I could find anywhere. I would highly recommend Haynes Brothers to anyone for home upgrades and repairs!

I spoke to a Haynes Brothers Window Representative on April 30th about a replacement window/glass…read more The representative asked me to send pictures and they lot information. I submitted the email with all the requested information on May 2nd. I contacted Haynes Brothers to confirm they got the email. I was told the email was received and they would need to work to get the window information from their system. It's been roughly 4 weeks later and no further contact from Haynes Brothers. I called back today and there was obviously no follow-up or follow through. Why can't they call back and just tell me they do not want the business vs ghosting me. I am back to waiting for another "call-back".

I would strongly discourage anyone from using this company for interior or exterior doors…read more We spent a significant amount of time detailing exactly what we needed. The salesperson who handled our order clearly did not have the experience required to properly measure, specify, or advise on door selections. He visited our site multiple times to measure and confirm details, and we went over everything thoroughly and very specifically. Despite that, critical information about material variations, sizing differences, and height changes were never disclosed, even when directly relevant to the doors we selected. When the order finally arrived, multiple doors were wrong, sizes were incorrect, and several items were damaged. Instead of taking responsibility, the salesperson attempted to shift the blame onto us--despite the fact that we clearly communicated our requirements and relied on his supposed expertise to ensure they were met. It is not the customer's job to know door construction standards and material tolerances. That is the company's responsibility. The situation required multiple escalations to management. There has been poor communication, ongoing delays, and additional costs on our end to repair and correct issues that should never have occurred in the first place. Weeks later, we are still waiting on replacement doors and resolution. This entire experience has been extremely frustrating, time-consuming, and expensive. The level of disorganization, lack of accountability, and overall incompetence we encountered was unacceptable. I would highly recommend choosing another company if you want your order handled correctly the first time.

I have been buying my building materials from Crosslin for several years. The materials are of…read moremuch higher quality than you get from Lowes or Home Depot and I have found on most items less expensive. I have always received good knowledgeable service for people who know what you need. They will pull it and load it for you as well. Great place, great people.