After checking with several places to get another key made for a used car we just bought our…read morefriend, Annelise Werme, suggested we try Holden Hardware, so we did. He saved us lots of money. The Key was the same price as others, but others had another $200+ for some kind of programing or calibrating or something to the pickup before the key would work. Thank you Annelise and Holden's.

Great small town hardware store. They will go out of there way to help you and resoltyour needs or…read morewants

This place and the people that work here are true gems! Always friendly, always helpful and they…read morehave a great selection of tools and anything you could possible need! I love to visit this place and would pick them anytime over a Lowe's or Home Depot!

What an amazing store! How lucky am I to have this in my neighborhood! We have been shopping at…read morethis store for years, but the recent updates, including the garden center, are amazing! I was sent by my husband twice today for items we needed for our project, and I was in and out so fast. They had exactly what we needed, and the prices are excellent! The customer service is fantastic too! We will continue to shop at this store and highly recommend it.

Got exactly what rented (had delivered) and the price was very good. Service was what would have…read morebeen expected.

Great place with friendly knowledgable people. If you need hardware or equipment to rent, or even…read moreneed your oqn equipment fixed, i highly reccomend this pillar of the community.

One of the last of a dying breed...a true locally owned small town hardware store. This place is…read moretop notch. Everyone there still cares about customer service and their pet supply selection is second to none. The only place I shop for all my pet/hardware needs. 6 out of 5 stars!

We adore Kelton's! If you want your neighborhood family owned & operated business to stay open, you…read morehave to support it with your business. I try to buy what I can from here before going to a big box store or online. The family is great, they know our pup Zoey since she was little. When we got our new pup, they showered her with a new puppy welcome kit! Always enjoy coming here.

The store was very busy on this Monday. They already have a great selection of Christmas items on…read morethe shelves. Shopping today for a dowel rod to hang a beautiful quilt a friend made for me. It is loaded with color.

After stopping at my go to place I ended up at Home Depot for a ceiling fan retrofit box. I walked…read morein and to the clean restroom. On the way I noticed where electrical parts were. I passed several associates on my travels. The electric box selection was well displayed and I quickly found the box I was after. Shelf checked out, paid my $6.28, and was on my way. The only interaction with staff was an unsolicited "can I help you with anything"

Workers are kind and helpful. They have everything for home improvement needs including pipes,…read morefaucets, and more! They have bird seed and lawn care items.

New update on my mower as of 8/27 now I called Jason McCormick (district manager) 2 days ago and…read moresomeone called me and said basically nothing other than Sheena was still working on my mower warranty. Now two days gone by and nothing. I will continue to escalate. No mower for over 5 weeks now and bought it new from old fort lowes. Great at selling but not good t all when they have to warranty it.

I have been shopping at this local ACE Hardware (Elder's in Smyrna, TN) store for years. The…read morecustomer service (hourly employees) has always been amazing. The current manager, however, is a jerk! Chris A. lacks social skills when it comes to customer service; and, he seems to "bully" his employees in the way he talks to them. He doesn't seem to know his own job very well, to the extent of having to ask the Assistant Mgr. about the computer, what they had in stock, where to find an item, etc... The Asst. Mgr. and the employees seem to have to "work around" him to deliver the customer service that they have been known for!

Issac was so friendly and helpful. I will be back. He was so helpful when I was getting flowers.read more

I was having difficulty finding what I needed and there was really no one in the aisles to help me…read more all staff were at the checkout performing cashier duties. I left and went to Home Depot.

It was totally random of me to come here, to be honest. I know nothing about tools. I had Googled…read morefor something I needed, and Google had showed that Harbor Freight had them in stock so I came here. I honestly had no idea where to even start looking lol. I walked around the store for a bit. Every aisle had a sign on the top of where things could be located. It was kind of like walking in a grocery store. I really liked that because I felt it looked really organized. I went to stand in line at the front, and the man that worked there just approached me to ask if he could help. I asked for the product I needed, and he even walked me to the aisle it was in. It wasn't there in the aisle, so he told me he would go to the back and look for it. Sure enough, he brought out a big box of them, and handed me what I needed, and also took the rest to stock them up in the aisle. He was also the one that checked us out. The receipt stated his name was Larry so I just had to write this review because of the splendid customer service that he had provided us with that day! Thank you, Larry! We really appreciated you!

The staff at Crosslin are "chef's kiss!"…read more 1st off let's talk money! They had the BEST prices for lumber after comparing with numerous other yards! Their delivery fee was 3x lower than others!So no stress to pick up! Winning! 2nd we would give them 10 stars in customer service if we could! The experience was the perfect combination of professionalism & personal touch! We really enjoyed working with Brandon! What a phenomenal guy! We had a couple hiccups on our side and he made sure that we were taken care of promptly! Same day service to solve our problem & with done with a smile! Rare in this age!!! Thank you Crosslin for an amazing experience! DYl is tough already but working with such accommodating customer service and kindness makes the project flow a bit easier! Choose family owned Crosslin Building Supply for all your material needs!!!!

I would strongly discourage anyone from using this company for interior or exterior doors…read more We spent a significant amount of time detailing exactly what we needed. The salesperson who handled our order clearly did not have the experience required to properly measure, specify, or advise on door selections. He visited our site multiple times to measure and confirm details, and we went over everything thoroughly and very specifically. Despite that, critical information about material variations, sizing differences, and height changes were never disclosed, even when directly relevant to the doors we selected. When the order finally arrived, multiple doors were wrong, sizes were incorrect, and several items were damaged. Instead of taking responsibility, the salesperson attempted to shift the blame onto us--despite the fact that we clearly communicated our requirements and relied on his supposed expertise to ensure they were met. It is not the customer's job to know door construction standards and material tolerances. That is the company's responsibility. The situation required multiple escalations to management. There has been poor communication, ongoing delays, and additional costs on our end to repair and correct issues that should never have occurred in the first place. Weeks later, we are still waiting on replacement doors and resolution. This entire experience has been extremely frustrating, time-consuming, and expensive. The level of disorganization, lack of accountability, and overall incompetence we encountered was unacceptable. I would highly recommend choosing another company if you want your order handled correctly the first time.