If you do not speak Portuguese, don't bother going. Personnel watching TV at the checkout, 2 others…read morejust bullshitting. I was completely ignored, Better to go to Dupaults Ace hardware on Mendon Road in Cumberland.

I was looking online for a ash vacuum for my pellet stove the both ace stores near me didn't have…read moreany in stock and couldn't get them in until February 25 kept searching and Roger's ace in Cumberland had one it was a 30 minute drive when i arrived the store sales person was very helpful and friendly. I would definitely recommend them and if i ever need something that my local store doesn't have and they do i would definitely take the 30 minute drive it was worth it to me!!

You can count on TESSIERS for having whatever type and size of fastener, odd bits of hardware etc…read more and they can find it for you and have you rung up in minutes. Remarkable selection. And you don't have to buy a big bag of bolts etc when you only need 1, saving a lot of money. And that's not even mentioning their brewing and yard supplies. They are knowledgeable and friendly. We needed a recommendation for a local electrician. They gave us 3 and the job was done the next day

This is a REAL hardware store, where the staff can answer your questions authoritatively and almost…read moreall the time, the item you need is somewhere on the shelves. Above and beyond all this, their prices rival those of Home Depot and/or Lowe's. Can you truly ask for anything more from an establishment?

Kid's build review:…read more Easy registration (you should definitely pre-register. They only have select numbers of kids kits.) They had a piece of turf laid out as an area for the build. I can share with you it filled up withing 12 minutes! Unfortunately no aprons and this was our first time. They supplied hammers. Our kit was easy to figure out. Great directions. The difference between Lowe's build and Home Depot: - Home Depot uses paint, Lowe's uses stickers - Home Depot supplies a table, Lowe's supplies ground space - Home Depot staggers out how many kids at a time, Lowe's does not - We had a friend who was supposed to attend and was sick, they gave us the kit for them. I got the vibe at Home Depot this isn't a thing. I can say, I do prefer a table but I appreciate that Lowe's does this for free! Thanks Lowe's!

I'm am extremely disappointed with both Lowe's and the third-party delivery company, Chris…read moreTransportations out of Roanoke. Immediately after the incident, I reported the damage, provided photographs, the date it occurred, and a detailed explanation of what happened. One important detail I did not initially include was that the delivery crew used a refrigerator dolly to move my stove into my home, even though one was not necessary. My stove sits between two countertops, and during delivery, my flooring was damaged. The company denied my claim, stating that the damage appeared to be "fresh." Frankly, that explanation is both unreasonable and insulting. The tear is located in the middle of the floor where the stove sits. If I had somehow damaged the floor myself while moving the stove, the damage would logically be along the sides where the appliance would make contact--not directly in the middle. Instead of taking responsibility, the delivery company essentially accused me of causing the damage myself to obtain payment. That is unacceptable and not how customers should be treated. Lowe's, you should carefully vet the third-party companies you hire to deliver merchandise into customers' homes. Your customers trust that the people representing your brand will handle their property with care and stand behind their work if something goes wrong. Unfortunately, that was not my experience. This entire situation has left me very disappointed in both the delivery company and Lowe's. Based on how this claim was handled, I will seriously consider shopping elsewhere in the future. Customer service doesn't end when the purchase is made--it includes taking responsibility when damage occurs.

Great prices and personal service! Big selection: they have everything I need. Parking is on the…read moresouth side of the building.

Staff is extremely rude and unpleasant to even try to work with. My snow blower broke, no big deal…read morepart of the life of machines. However when I arrived to the repair shop they tried charging me three times what the snow blower was originally bought for new, to repair it. I questioned the cost and their response was as rude as could be "well you can pay it, buy a shovel or good luck getting it fixed". I laughed at him said go f yourself and good luck getting my business or referral. I went to Lowe's, bought another snow blower because f that guy!. I then googled troy built and found the part only cost $20 and found another repair shop to fix it for $150$, then sold it on Facebook for the original cost "bidding war" 8 years later during a significant snow storm. AVOID THIS SCAMMING A$$!

This is by far the friendliest and most helpful Ace hardware. As soon as you walk in you are…read moregreeted. Every single employee is willing to help and does so with a smile. Which is rare these days! I've stopped here several times for the most random things and every single time someone was able to help me. The staff is so knowledgable. While prices are higher than your big box stores, the Ace experience is worth it!

Every Ace Hardware is independently owned but all of them share an excellent customer service and…read morewell trained employees. This one was not exception. We stopped to check out some of their plants, flowers and herbs and they had a very good selection of them. The prices were a bit higher than what you would get at Home Depot, Lowe's or Ocean State Job lot, but all the plants looked very healthy and big. An investment that many people are willing to pay for.

I was shopping for a paint brush and I was surprised to see USB cables at the Home Depot. It's…read moreinteresting how a do-it yourself store now competes with stores like Target, Best Buy or Walmart. The prices were higher than a Walmart but less than the other speciality retailers. Good thing to know !!

Bought a whirlpool washing machine had it delivered and installed and it didn't work they had to…read morecome back a week later and deliver a new washing machine same brand again didn't work so I ordered a totally different brand which was an LG and works perfect had to pay for both washing machines and wait for my refund on the whirlpool washing machine. It's now been a month since they had the other washing machines back and still haven't received, my refund went back-and-forth with customer service then they told me I had to go to the store in South Attleboro to get my refund and they couldn't do it because customer service did something to where it was blocked. The manager assured me my refund would be in my account within 48 hours. It's now been over 48 hours and still no refund and it's not on hold with my bank because I called the bank a strongly recommend not doing business with this company. They're nothing but lying incompetent scumbags.

I am SO happy this hardware store is in this plaza. We needed one over here! It is so convenient…read moreand the staff are lovely. I love that they are dog friendly too. I'm so happy the parking lot was redone before Ace opened.

Phenomenal customer service. Everyone is so nice, helpful, and knowledgeable -- a winning…read morecombination. I have come in with very vague questions and they have been able to help me fill in the blanks and find exactly what I need.

This Rocky's Ace Hardware exists where the Benny's (RIP) once stood. This plaza once had many home…read morerepair businesses for many years so it's sad to see it partially empty. If they had to put in a corporate store I'm glad it was at least an Ace Hardware, it basically carries the same products the Benny's once did minus the wallpaper, bicycles, and car tires. The store was clean and very organized, they don't have many staff on shift but the ones I did encounter were helpful and prompt. They still have the giant parking lot where I once saw two elderly women get into a fight over a lawn chair that was on sale. Overall solid shopping experience.

Cashiers need customer service education. They are unhelpful on many ways. Young Man seems put off…read moremoving my birdseed in the cart to scan barcode. Then he tells me can't use the 5 dollar off 30 as birdseed on sale. We'll have a large order and nothing else is on sale. I ask I spent more than 30 on the other items can you ring birdseed separately. He did. Was put off. Young generation have zero care for others

TERRIBLE delivery service! Bob's Furniture charges $150 for a White Glove experience, just for the…read moredelivery guys to ruin the entire experience for you. The first delivery, the item was damaged. After returning it, I was scheduled for the next delivery date which was 5 days after the original date. When the next delivery date came around, the delivery guys argued with my elderly mother that the item was "too heavy" to bring up the stairs, following he is not going to "break his back" doing so. The best I was offered was another delivery date, with a different team, 10 days later! I had to fight a hard fight to get next day delivery at a special time because I had no one to receive the furniture for me and I had to be at work. I waited 2 hours and nobody showed up! After the 2 1/2 hour mark, I got a call stating the delivery team is outside of my house, but I had already left. I was 2 hours late for work waiting for them to show up and all they had to say was they were delayed. Understanding, delays happen, however, that should have been communicated to me so we can plan accordingly. They shouldn't have just showed up 2 1/2 hours late, especially after the experience I had the pervious day. I've never had an experience as horrible as this over furniture. After going back and forth with delivery team and store associates, dealing with 2 managers and a supervisor, spending three hours on the phone about the delivery driver arguing with my mom while I was at work, then the next day, the furniture showing up 2 1/2 hours late, making me 2 hours late to work... I ended up canceling my order. All that for nothing. And the associates at store level... there's nothing they can do.

I ordered a split king bed online and paid for their "white glove" delivery with set up. I selected…read moremy delivery date and time and received a confirmation in my email that my order had been processed and my delivery was scheduled. The morning of my delivery window came and went, so I called their customer service line to find out what was going on. The customer service rep told me that I owed an additional $42 and that my order was "on hold" until payment was processed. When I asked how this could have happened, because I ordered it online and they were the ones who calculated the total, so the issue was with their system, I was told "yeah, online ordering can be glitchy" I then asked the customer service rep why no one notified me that my order was on hold, especially since they had charged my credit card and sent me an email confirmation that was order was set and I was told that no one monitors that system so there would be no way to notify me unless I called in. What a stupid process and dumb answer to receive. I then had to call back and speak with someone from sales to pay the additional amount and they were able to schedule my pickup for the following Tuesday (they don't deliver on Sunday or Monday for some reason) I then went to read the online reviews and became so concerned because so many people have had problems with this company and everyone had a story of a delivery gone wrong or some other issue. Luckily, I received the bed, with all the parts, and the delivery folks set it up quickly and got on their way. I don't imagine that I'll ever shop here again, the whole experience was frustrating and it's evident that they don't care about their customers.