Cancel

    Open app

    Search

    Aubuchon Ace Hardware

    4.7 (15 reviews)
    InexpensiveHardware Stores
    Closed 9:00 am - 3:00 pm
    Updated a few days ago

    Aubuchon Ace Hardware Photos

    Recommended Reviews - Aubuchon Ace Hardware

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Kenneth C.

    As a professional plumber, I appreciate a good, locally-owned hardware store. Hardware stores have saved my butt at least a half-dozen times over my plumbing career. That's because they serve as a backup plumbing supply house, if you happen to be working in an area that has no plumbing supply companies nearby. Such was the situation I found myself in today. I was in Cumberland, rebuilding a customer's toilet, and discovered I lacked the correct tank-to-bowl gasket. There are about a half-dozen varieties of this gasket, to fit different brands of toilets, and ironically, the one I lacked was the most common type. I try to keep the truck well-stocked, but sometimes you get busy and things fall through the plumber's crack. Fortunately for me and my customer, Depault Ace Hardware was practically around the corner. It's located in a large plaza (with some impressive commercial tenants), with plenty of parking. I was cheerfully greeted by a cashier as soon as I walked in, and had hardly taken three steps when another employee asked me what I was looking for, then directed me to the plumbing section. Although I was focused on plumbing, the store looked neat and well-stocked in other areas, and had an impressive-looking service counter, with rows and rows of key blanks that would make a locksmith shop envious (key cutting is just one of a myriad of services they offer). Anyway, back to my mission. Initially, I did not see the type of tank-to-bowl gasket I was looking for, and grew increasingly frustrated, both visibly and audibly. I was about to give up, when a woman walking by asked me what I was looking for; although she did not have a uniform or name tag, she clearly knew the store well, and found the exact gasket I was looking for on a merchandise peg I had overlooked. I don't know if she was an owner of the store, but she clearly displayed excellent customer service and saved the day.

    Unacceptable

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 9
    Thanks 0
    Love this 2
    Oh no 0
    Photo of R S.
    0
    1
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay B.
    0
    21
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K B.
    0
    1
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of NFN S.
    457
    17
    1

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bread Man S.
    20
    312
    312

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Aubuchon Ace Hardware

    Review Highlights - Aubuchon Ace Hardware

    Depault repaired my out-of-warranty Husqvarna chainsaw twice - both times quickly and inexpensively.

    Mentioned in 2 reviews

    Read more highlights

    The Home Depot

    The Home Depot

    2.5(59 reviews)
    7.4 miCharles
    $$

    I came in today for something simple...just needed a key cut, and a door knob and I got the most…read moreexceptional service from the store manager, Saul! He went above and beyond to service me and get my doorknob customized to fit my existing key (so rather than having to add an additional key to my keychain, he was able to custom fit the door knob...himself personally...to my exact house key!). This was a level of service. I did not even know it was possible at Home Depot. I truly appreciate the time he took and how he treated me essentially like a VIP. For only $60 I left with two extra keys, the door knob I came in for, and a cute little keychain. In this economy, those are fantastic! Based on this experience, I will absolutely be returning exclusively to this Home Depot location as long as he is the manager.

    The customer service at this location is horrible. Employees walk by you and don't ask or care to…read morehelp. The garden care is low on inventory and the plants are not cared for. The manager refused to honor next day mulch that was no longer on sale. They know I'm a regular customer who is at the home depot for my projects at least 2x- 3x a week. The managers are heartless and don't care about customer satisfaction. I have to go further out to get exceptional customer service and other managers have honored small request that doesn't cost a thing or put them in any loss... I stopped going to this location and if anyone is expecting exceptional service save the time and headache and go to another location. I promise you there are better plants and nicer and more helpful people at other locations away from providence. Lowes also have better customer service.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

    See all

    Aubuchon Ace Hardware - hardware - Updated August 2026

    Loading...
    Loading...
    Loading...