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    Ask the Community - Harbor Heights

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    Oakmont of Fullerton - Front of building

    Oakmont of Fullerton

    3.6(17 reviews)
    3.2 mi

    I especially have appreciated the new Director of Memory Care, Ben. He has provided me his cell…read morenumber and he is very responsive whenever I have texted with a need or a concern. The staff in the memory care unit are all very friendly. Some of the standouts in friendliness and in taking an interest in my mom are Nick, Susie, Ariehanna, Marco (nurse) and Brittney (nurse). There was some frustration awhile back with my mom not getting her med orders from her doctor's office as Oakmont nurse fax was not working. This was eventually resolved when Ben intervened. Jhoana, director of nursing has also been very responsive. In dining in the Assisted Living dining room, the service could be improved in terms of servers checking back with the table to see how we are faring, and also asking if we would like drink refills. Isabella, a newer employee has been amazing though and goes above and beyond in these areas. She is definitely a stand out. Amy, the Memory Care Activities coordinator, has been great at trying to get my mom to come to activities. At times I have had a hard time connecting with activities department as I only have an email and it takes time to get a response back. I have wished there was another way to connect with them quickly other than email. Maria, the Director has been responsive and helpful when we have had concerns or provided feedback here and there. Edgar, Oakmont transporter, is very kind to my mom and responsive. Last but not least, the front desk ladies, Lexi and Maddy have been great! I love that they always greet me by name and are helpful with a multitude of things. I will mention one of the challenges of memory care is that there are different levels of impairment in the clients. My mom is higher functioning and I do wish there were more activities that she could join the assisted living residents in. This would require staff support and planning for her to go to some of those activities but I do think she would appreciate being with some higher functioning residents. She complains a lot about feeling lonely, as many of the other residents in memory care are not able to interact with her.

    something needs to be done regarding your resident care coordinator maria nguyen. not only is she…read morevery rude, dismissive, disrespectful, lacks empathy, inconsiderate, she is over all not the type of person who you'd want to speak about regarding your loved one. senior safety should be priority in a senior living community like this, that is CLEARLY not marias priority...maybe it's money? not sure. as a well know community please do better with who you allow near our loved ones. 3 stars are for jhoana salmi hsd and other staff members (caregivers, nurses, culinary, driver, activities) who genuinely are happy to work here and show its . thank you for all you do, you are greatly appreciated

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    Oakmont of Fullerton - Back of building

    Back of building

    Oakmont of Fullerton - Community lobby

    Community lobby

    Oakmont of Fullerton - Community common area

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    Community common area

    Sunnycrest Senior Living

    Sunnycrest Senior Living

    3.3(51 reviews)
    3.1 mi

    Our experience with Sunny Crest Senior Living has been very positive, and we're grateful for the…read morecare and support our family member has received there. What stands out to us is that the care goes beyond the normal day-to-day. When our family member was hospitalized, we reached out to the Sunny Crest team for help communicating with the medical team. Brenda partnered with us and was willing to speak with the care providers and skilled nursing staff to better understand what would be needed for our family member's recovery and how Sunny Crest could support the post-care plan when they returned. Having them work with us and the medical team during that process meant a lot to our family and gave us peace of mind. One of the things that really touched us was seeing how genuinely happy everyone was when our family member returned. From the front desk and nursing staff to management and the restaurant staff, everyone seemed genuinely excited to see them and welcomed them back. It really felt like they were returning to a community where people knew them and cared about them. We also believe family involvement is an important part of assisted living. Sunny Crest is an assisted living community, not a hospital, a locked-down facility, or a memory care unit. Family members still have an important role to play by staying involved, advocating for their loved ones, and maintaining communication with the care team. We've found that Sunny Crest is willing to work with us as partners, and that makes a big difference. We appreciate the people at Sunny Crest who care for our family member and the way they support both our loved one and our family. We're very thankful to the entire team, Melanie, Brenda, Diana, Blanca, and so many more.

    This facility is extremely dirty and poorly maintained. The level of care is unacceptable…read more Supervisor Brenda and med tech Michelle treat residents with a shocking lack of compassion and respect. I witnessed residents being treated unfairly and neglected. It was heartbreaking to see how little regard they have for the wellbeing of the people they're supposed to be caring for. Please, do not place your family members here. You will regret it. They deserve better.

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    Sunnycrest Senior Living - Cockroach infestation.

    Cockroach infestation.

    Sunnycrest Senior Living - Cockroaches in the bistro

    Cockroaches in the bistro

    Sunnycrest Senior Living - Cockroach Infestation

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    Cockroach Infestation

    Aria Senior Care Assisted Living

    Aria Senior Care Assisted Living

    5.0(2 reviews)
    3.0 mi

    My mother in law has been at Aria since her stroke in November, and the owner and staff had been…read morebeyond amazing. They truly care about my MIL and are always considering how best to optimize her health and comfort. We are truly blessed to have found Aria. The facility is newly renovated and everything is very clean. We absolutely trust Aria to take care of my MIL like family.

    My mother moved into Aria a few months ago. We found Aria when Mom needed more care than we could…read more provide throughout the day and night. We couldn't be more pleased with the her experiences there. They have created a warm, personal environment, in which staff members are available to assist whenever needed. This includes managing my mother's numerous medications. They also work hard to create a social environment with residents sharing meals and activities when possible. Through recent renovations, they have created a beautiful and warm environment for the residents. This includes the addition of new flooring, paint, furniture, plumbing fixtures and additional lighting. They also have added exterior cameras and sensors to ensure the security of the residents. Aria makes sure that all rooms, clothing and bedding are cleaned regularly. My mom enjoys the freshly made meals that are cooked on the premises by the staff. Well planned meals are served three times a day. They make sure my mother receives food tailored to her health needs. Another big plus is that my mom is part of the Providence-St. Jude Health system. She is now only a few files away from her doctors' offices and St. Jude Hospital.

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    Aria Senior Care Assisted Living
    Aria Senior Care Assisted Living
    Aria Senior Care Assisted Living

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    Harbor Heights - assistedliving - Updated September 2026

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