something needs to be done regarding your resident care coordinator maria nguyen. not only is she…read morevery rude, dismissive, disrespectful, lacks empathy, inconsiderate, she is over all not the type of person who you'd want to speak about regarding your loved one. senior safety should be priority in a senior living community like this, that is CLEARLY not marias priority...maybe it's money? not sure. as a well know community please do better with who you allow near our loved ones. 3 stars are for jhoana salmi hsd and other staff members (caregivers, nurses, culinary, driver, activities) who genuinely are happy to work here and show its . thank you for all you do, you are greatly appreciated

CAREGIVING: It has…read morebeen nearly one year since my parents moved to Oakmont, during which I have gained a deeper understanding of the vital contributions made by caregivers and med-tech personnel to both my parents' well-being and my own peace of mind. The Director of Health Services, the Resident Care Coordinator, along with the caregiving and med-tech teams, consistently display outstanding professionalism, and I truly value their dedicated, round-the-clock care for my parents. The significance of their work became especially clear when my mother fell in their apartment soon after their arrival at Oakmont of Fullerton. I'm thankful that her emergency alert necklace allowed for a swift response and appreciate how effectively the team coordinated with paramedics and kept me informed. CONCIERGE: Since my first visit, the concierge staff have consistently shown professionalism, offering sincere greetings. They welcome residents, families, and medical professionals, while also ensuring that residents with cognitive impairments stay safely within the facility unless accompanied by authorized personnel or relatives. CULINARY: Oakmont of Fullerton recently appointed a new executive chef who demonstrates a thorough commitment to meeting residents' dietary needs. Since the new executive chef became part of the team, both the amount and quality of food have improved. I would like to see premium cuts of meat added to the menu, along with baked potatoes as an additional side choice. There have been instances where hot meals were served cold as a result of delays, including food remaining under heat lamps, on back counters, or not being picked up promptly by waitstaff. Enhanced communication between culinary and waitstaff personnel is recommended to address this issue. WAITSTAFF: Although the waitstaff manage numerous tasks, enhancing follow-up service is advisable. Staff should periodically return to check on residents, ensuring all needs are addressed. Furthermore, tables should be promptly cleaned and reset after guests have completed their meals and left the dining area. Removing soiled tablecloths prior to seating new guests would be beneficial. Employing a dedicated staff member responsible for cleaning and resetting tables may improve overall efficiency, allowing waitstaff to concentrate on attending to residents and guests. Waitstaff can further elevate the experience by greeting residents courteously and showing genuine enthusiasm in their roles.

Our experience with Sunny Crest Senior Living has been very positive, and we're grateful for the…read morecare and support our family member has received there. What stands out to us is that the care goes beyond the normal day-to-day. When our family member was hospitalized, we reached out to the Sunny Crest team for help communicating with the medical team. Brenda partnered with us and was willing to speak with the care providers and skilled nursing staff to better understand what would be needed for our family member's recovery and how Sunny Crest could support the post-care plan when they returned. Having them work with us and the medical team during that process meant a lot to our family and gave us peace of mind. One of the things that really touched us was seeing how genuinely happy everyone was when our family member returned. From the front desk and nursing staff to management and the restaurant staff, everyone seemed genuinely excited to see them and welcomed them back. It really felt like they were returning to a community where people knew them and cared about them. We also believe family involvement is an important part of assisted living. Sunny Crest is an assisted living community, not a hospital, a locked-down facility, or a memory care unit. Family members still have an important role to play by staying involved, advocating for their loved ones, and maintaining communication with the care team. We've found that Sunny Crest is willing to work with us as partners, and that makes a big difference. We appreciate the people at Sunny Crest who care for our family member and the way they support both our loved one and our family. We're very thankful to the entire team, Melanie, Brenda, Diana, Blanca, and so many more.

This facility is extremely dirty and poorly maintained. The level of care is unacceptable…read more Supervisor Brenda and med tech Michelle treat residents with a shocking lack of compassion and respect. I witnessed residents being treated unfairly and neglected. It was heartbreaking to see how little regard they have for the wellbeing of the people they're supposed to be caring for. Please, do not place your family members here. You will regret it. They deserve better.

I am sending a rave review to Cogir of Brea. As an entertainer, I started…read morePlaying for residents when they 1st opened. There were only 2 residents and over the years grew to full. I get so much enjoyment sharing my talents with the residents and gracious staff. I feel so rewarded to see the smiles on their faces. I try to give the residents a fun hour of music they love. They have become my other family. Thank you to Jenny Sandstrom for continuing my relationship here. What a pleasure to play every month at this beautiful well run facility. When you see smiles and happy residents you know they are well taken care of. Hope to continue to bring this joy. Al Valdez

This place looks beautiful and has potential to be great. But its not a good place now. The…read moreexecutive director sweeps complaints by resident under the rug and what she doesn't see doesn't happen. Residents concerns and complaints are all relgated to I'll look into it or we can discuss another time . Food is very mediocre. The cook is not very good, bland uninteresting food. The turn over rate of the employee's is ridiculous, they never give the staff full time work to save on benefits. But they charge residents a great deal of money. Hopefully I can relocate my loved one soon

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.

The quality of care the communication and the environment were second to none.And I couldn't have…read morethought of a better place for my father. The daily care and the extra effort that went into caring for him.During his challenging health problems was second to none. The regular calls from the doctor made all the difference.And it was extremely unusual in the most delightful of surprises to hear from him almost daily. There isn't another care facility like this.In all of orange county, this truly is number one.

Many communities promise exceptional care, but Silverado truly delivers. Every person we…read moreencountered treated my dad with respect, dignity, and kindness. They never talked down to him or treated him like a child. They always reminded us that this was his home, and they were simply there to support him. What stood out most was how much life there was in the community. There was music, activities, resident dogs roaming the halls, laughter, and genuine joy. Residents are encouraged, not forced, to participate, and they're cared for as individuals, not patients. The community is clean, the residents are well cared for, and you can genuinely feel the love. My dad eventually transitioned to Silverado Hospice, and his passing was peaceful. During those final days, the staff cared for our family just as much as they cared for him. They brought us meals, checked on us constantly, and surrounded us with compassion during one of the hardest times of our lives. We will always be grateful for the love and dignity they gave my dad. If you're looking for memory care for someone you love, I can't recommend Silverado highly enough.

During the past several months while my sister has lived with you, we have heard so much uplifting…read moremusic. My sister has always loved music and she sang in the church choir. I was always proud to stand next to her in front of God when she sang Ave Maria. She is an Angel. The music we hear in the main living room is mostly 1950s. Even though I was born in the sixties, my sister was born in the forties. I know all the songs. Saturday, she will move on to the next phase of her life and the next phase of her dementia. Maybe she will arrange flowers with Vinnie for the dining room while we prepare her few remaining belongings for the journey. Her room at the new place will be smaller so she won't be taking her furniture. I'll keep it for her because it's a special wood her late husband loved. On that last day at Silverado, I hope she will take the exercise class. It's so crucial for mobility and, thank God, she is still able to stand and walk on her own. When I think of all the trips she took with Silverado, it makes me smile. I saw adorable photos of Mr. G. photobombing my sister at some farm. I adore the photo of my sister at a pool on one of the outings. Her face reflected a really good time. I have been so honored to meet many men and women who cannot live alone, but are living a reasonably dignified life with their situations. I met a woman who is so beautiful that she makes me wonder what her life must have been like once upon a time. Now, she, like so many, loves candy. I call her Candy and it's obvious her family really loves her. My sister has attended so many social functions. The last one was a luau and that Hawaiian buffet and Hawaiian dancers were something really grand. You could see that everybody enjoyed it in their own way. Well, one way my sister communicated with the world before Alzheimer's stole her words was with a silver flute. It's on a table in her room at Silverado, but she doesn't play it anymore. I'd like to ask a favor. I'll be keeping her busy while my nieces pack her things on Saturday. Perhaps you could play some flute music on her final day as a bon voyage. I know that you have all had her best interests at heart this past year. Thank you to all for each assist, kind word, medicine, redirect, class, game, meal, field trip, hair style, clothes change and prayer. If you knew how many sick children she willed to stay alive with her infinite love, as a nurse, you would know the work you do really matters. She really matters and thank you for all you have done for her.

Thank you Fullerton Gardens. I am grateful first to A Place For Mom who assisted in determining…read morebest needs for our mother and then to Fullerton Gardens for reaching out to me to schedule a tour. Every staff member is well-informed and communicates with each other. The grounds are clean and well maintained. The interior rooms are equally clean. My mom is always clean and well attended to. I rest comfortably knowing she is in the hands of skilled individuals.

this is a horrible place that needs to be shut down! recommended by a place for mom, my MOTHER was…read moresexually assaulted there, I was not notified until a nurse called me and told me the director denied it, but the sick bastard admitted it and was arrested only for his family to bail him out that same night, he eventually did over a year in prison, my mother couldn't even speak

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

What I love most about Ivy Park at Bradford is that it's the little things that make it feel like…read morehome and family. Rose, the Executive Director, sits right up front and somehow always notices when we walk in--greeting me by name and truly knowing what's happening in the community. Shannon and Kaylee are always out and about chatting with residents, creating such a warm and connected environment. The special events they host bring families together and make the community feel vibrant and welcoming. They also went above and beyond helping my mom get ready for our son's wedding. They made sure she looked beautiful and felt special for such an important family moment, something we will never forget. The nursing staff under Neha are incredibly caring as well, always checking in on residents and helping those who aren't feeling their best get back out to participate in community activities and events. Their kindness and attentiveness make such a difference. Dan and Mark never hesitate to help, whether it's hanging a new photo or fixing my mom's bed whenever needed. Everyone knows the residents by name and treats them with kindness, patience, and genuine affection. On top of everything else, Bradford is extremely well maintained. Last year the entire exterior was updated, and this year they are installing new carpeting throughout the community. It's clear they continually reinvest back into the property and truly care about creating a beautiful environment for the residents and families. That level of personal attention and heart is rare, and my family is incredibly grateful for Ivy Park at Bradford.

My Father spent the last year and a half in the Memory care building. As difficult as it was on our…read morefamily, the staff at Ivy Park made the transition as easy and painless as possible. They welcomed him with open arms and did a great job of keeping the family informed. The love and care he received was exceptional. I can't say enough at how grateful we are to all the staff and management for giving life and enjoyment in would otherwise be a difficult time. Thank you so much Ivy Park! The Gabel Family

My parents moved into their 2 BR/2BA apartment in June 2024. Since then, my husband and I have…read morespent 18+ nights in one of their guest rooms each year. I'm thrilled to report that Morningside continues to meet, and very often exceeds, our very high expectations. Here are a few tips/learnings since my 2025 update. Tip #1 - My parents have a Kaiser Medical Advantage Plan. I learned recently there are some nuances to their medical coverage at Morningside's onsite Skilled Nursing facility as well as Park Vista. We've opted to keep my parents enrolled in Kaiser because they've had the same PCPs for over 25 years. Be sure you understand the potential financial ramifications if you're a Kaiser patient. Tip #2 - Do yourself a favor and ask to work with Monica Silva in the Marketing Department. She'll guide you every step of the way. She also remains an invaluable resource long after you enter Morningside as a new resident. Now on to my 2026 update as my parents start year 3 at Morningside. Over the past year, both parents have experienced minor medical emergencies necessitating EMT visits to their home. Living in NorCal, it's very reassuring to know that a quick call to the front gate and/or simply knocking off the phone receiver in either bathroom results in an immediate visit from one of Morningside's 24/7 EMTs. Several of their EMTs are current medical students. While the food selection/quality has declined a tad bit over the years, it's still very good, and Morningside's waitstaff are beyond kind and patient. My parents enjoy the entire F&B team, and they especially adore Victor and twins Liz and Melissa because they cater to their every needs. When the guest room experienced an unexpected maintenance issue on the day we were scheduled to arrive, Olga called me that morning and arranged our stay at a nearby hotel at Morningside's expense. She also provided us with breakfast coupons for the duration of our 3-night stay since our hotel room didn't include breakfast. There was a recent situation that prompted me to reach out to Sal in Housekeeping. Since I was onsite, I asked Sal for an in-person meeting and Sal arranged for us to meet the very next day. He also invited Morningside's Executive Director (Chris Oakeson) to our meeting because it involved a sensitive staffing issue. After listing to my concerns, Sal and Chris promptly addressed the issue to my full satisfaction. I could go on and on, suffice it to say my parents are absolutely thrilled to live at Morningside. My mother who has difficulty making friends is thriving in her new community. These are my father's actual words when I asked him how he liked living there, "You know, I lay in bed some days asking myself if I deserve to be so happy and live such a carefree life in this beautiful place!" I think that says it all. :)

Moving to Morningside of Fullerton has been one of the best decisions I have made. The residents…read moreand employees have been warm and welcoming. It is easy to stay active, make great new friends and the food has been consistently great too! I am so glad I chose Morningside to be home