My leasing consultant, Lennie was amazing and an absolute joy to work with. From our initial meeting, she was very kind, knowledgeable, and did all that she could to assist in the leasing process. She was very responsive to emails and calls and made sure that the application was processed in a timely manner. If you are looking to move to the Harbor Steps Apartments, please ask for Lennie, as she will be sure to find the perfect apartment for you! read more

I just moved out after a year. It is advertised as high-end but it's not. Management is unresponsive and rude. The elevators are constantly broken down. The windows weren't cleaned for eleven months so the grime was so thick I couldn't see out. Most of the amenities are permanently broken/closed such as the hot tubs, etc. Pet urine is all over the public carpets and not cleaned for months. My apartment flooded with several inches of sewage water and I had to move to a hotel...it took multiple attempts to get them to clean it appropriately. The wiring for the WiFi was broken for the entire year. Terrible experience given how much I was paying. read more

This place is one of the best that I have lived. The staff is awesome. The concierge service is a breath of fresh air. There is a lot of construction going on and as soon as they start tearing down the viaduct I am sure it will get worse, but whatever. I knew what I was getting myself into when I moved in. It's actually kind of cool to watch a skyscraper be built right outside my window. Location is amazing. Close to shopping, nightlife, and work! I have hard time staying out of the bars and restaurants in the area. The gym is the best I've ever had in an apartment and it is always clean. This is a VERY pet friendly community and they don't seem to discriminate on dogs. If you can afford it, this is a great place to live. Update... been here for almost a year. The staff REALLY makes this place special. Also, Kelly at concierge is amazing. It's like coming home and chatting with the neighbor you actually like. read more

The place is amazing, feels like you live in a hotel. Everyone is so helpful and nice. I love living here, there so much good things like the view, a lot of places close by, the price, the amenities, the events, the people, etc... you will love living here. read more

My rating is based solely on their promises of security. Security: F- Customer Service: B (Cris & Kyle are awesome) Amenities: B (at least one of them are always under construction) Atmosphere: C (Noise is terrible with construction) Pet Friendly: C (Don't be fooled, they barely tolerate pets) Cleanliness: D (Common laundry machines weren't cleaned the entire time I lived there despite multiple emails/calls.) Security was #1 for me which reflects in the 1 star review. I moved across the country to get away from an abusive relationship. My number one priority for my building was safety as my ex would go to any lengths to reach me. I felt paying a premium at Harbor Steps was worth it, however, I was sadly mistaken. If you want a secure building, do not rent here. There is no screening of individuals before they enter elevators, hallways, common areas of the building. During my 9 month time there, I experienced: 1. A hysterical non-stable woman (non-resident) who was just assaulted/mental breakdown. She got past front desk, two floors, and to my door. I had fireman, EMT, and police in my apartment who had to physically remove her. The cameras showed she walked right past the front desk. I did not receive any follow up from the building. 2. I came home from a late night a little tipsy at 2 a.m. after being out with friends and as I walked down the hallway to my apartment, I passed a homeless person sleeping in the hallway outside the gym. 3. At least 3 times, I had to report people jumping the south west tower gate. 4. Multiple times, I watched security men walking their route turn a blind eye, instead of calling police, as drug users pumped heroin in Post Alley between the SE and SW towers. read more

BEWARE, prospective Harbor Steps residents and current residents, Harbor Steps is an EXTREMELY unsafe building and the odds your car will get broken into and/or you will experience theft are VERY HIGH. Generally speaking, my wife and I really enjoy our apartment at Harbor Steps, however the building itself is very unsafe. We got our car broken into about 5 months ago, which was really unfortunate and definitely a first. When I asked security how often break-ins happened at HS, I was told at least twice a week (WOW)! Another first - today my backpack (with my brand new phone and wireless headphones) was stolen from the spa locker room. The person suspected of stealing my backpack by Security was a non-resident man that was let in to use the bathroom. Enough is enough, and after reading all of these reviews with related issues, it is ridiculous how many similar cases there are and this is not an isolated incident. To whomever is considering HS, be aware of how unsafe it is here. If you are listening, HS, why are unknown, non-residents, allowed in the building without proving where they are going or showing their key fob? This NEEDS to be a requirement - we pay expensive enough rent and deserve a safe living space. As a resident concerned for my family's safety, I'd rather be questioned EVERY time I come into the building to show my key fob than feel unsafe in my own building. You may file this feedback in your "Who cares" drawer, if you'd like, but if you care about your business and the safety of your residents, I strongly encourage you to implement actual solutions. read more

Thank you for delivering our updated washer and dryer - it works great! I know these times are tough and am updating my review here. Thanks for reaching out and resolving the issue! read more

I've been living at Harbor Steps for ~3 years now, and have only stayed to avoid having to move all of my stuff in the middle of COVID. My experience here was fine for the first year, but has been negative for the last two years. I'll start with the slight positive that turns into a negative: 1. The concierge &support staff work hard and are good people, but they are severely under-resourced and I feel bad for them bc they aren't getting any support from mgmt. This leads to no one answering the phone for hours, and the front desk being unattended for large blocks of time. The negatives: 1. Shady rent practices: I've signed 4 rental contracts in the period I've been here. The first year was reasonable and I was finding a place last minute, so I figured why not. The second year my rent increased ~15-20%, and this year it increased ~20%. The only year it hasn't gone up was 2020 because of COVID. They say they use "market rates" as a gauge and claim they charge current residents a few hundred less a month than what they would list that residents apartment at if they left and use this as an excuse for the insane rent hikes. Its really shady because magically a week or two after you sign your contract if you check the listing on their website for comparable apartments with move-in dates close to yours (that's when they are typically listed), the "market rates" have magically gone down a few hundred. This time around I found the exact apartment as mine but two floors higher listed on their website for significantly less than what they said they'd list mine for (along with nicer/larger apartments being listed for a comparable price as I'd have to pay starting then). I inquired and asked them to reconsider because I had just signed the contract less than 2 weeks ago, and they simply said "no." This is the second time that's happened, and they basically don't let you negotiate nor do they provide their "market rate" sources. Feels very shady, and you should expect similar rate increases if you live here EVEN THOUGH THEY'LL SAY THIS LINE TO YOU ALMOST WORD-FOR-WORD "OUR TYPICAL HISTORICAL RATE INCREASE IS BETWEEN 5-7%." That's what I was quoted, and 2 years later I literally heard the same exact line being quoted by a leasing rep in the elevator with a prospective tenant. 2. Security Issues: There are two key security issues that management has failed to do anything about - (a) random non-residents entering the buildings and roaming around and (b) stollen packages. a. Lack of security presence: There is only ever 1 security guard covering all 4 building in the middle of downtown I believe. People try and follow other people in all the time and plenty of residents have raised this issue to try and have security presence increase. Management has refused to do anything and their only response was an email saying "please don't let people trail you on the way in." I don't think anyone intentionally lets random people trail them in, but putting the onus solely on the residents is quite ridiculous and is interpreted as management not wanting to pay for an extra guard or two. This isn't a small problem either - the resident message board is constantly being updated with posts from residents who have felt unsafe because of this issue or random people approaching them. b. Stolen Packages: I've had countless packages go missing here because management refuses to institute the simplest of measures. This is another problem that frequents the resident board that management is fully aware of but won't do anything to fix. An example of this refusal was when my ~10th package went missing - it was a large floor mat and it would have been a 6ft long package so it couldn't have been easy to go unnoticed. I emailed mgmt and asked them to put larger signs up saying to "leave packages outside residents door" because too many delivery drivers just leave them in the general lounge on the first floor and the current sign is a piece of paper that is super unnoticeable. I didn't even get a response. 3. Amenities and lack of care for residents: Management has been whittling away at the amenities and general care of the buildings. For example, they apparently completely cut out the budget for window washing, so the outside of residents' windows haven't been cleaned for quite some time. Additionally, there used to be a common room with a pool table in my apartment tower, it wasn't huge but it was a nice little place to go if you were having a few friends over or something. In 2020 they decided to turn it into more apartments, so not only do the residents no longer have access to this space, we also had to listen to really loud and annoying construction because management wanted a few extra bucks. This was in the middle of work from home so pretty much every apartment dweller had to deal with constant noise throughout their workday, and it is just one example of mgmt really not caring about the residents or their concerns. read more

We moved in about a month ago and couldn't be happier! The apartment is fantastic, well appointed with good quality fixtures and appliances. But the real plus is they do what they say they are going to do; the best view, the best perks and amenities dont really mean very much if management or staff dont follow through. From day one, Kimberley Allen msde the leasing process to move in pretty much as seamless as possible. Ella with the concierge service has been fantastic. Randy and his security team have also been great providing solid customer service. Just cant say enough positives about our experience so far! read more

This place low key sucks. It was my dream for years to live in this complex, but after one year, I moved out. Management misrepresented what I could expect. The building was beautiful, but the quality of life made it not worth staying. Pros: - Great floor plans with plenty of storage - Nice appliances and finishes - Ample amenities - Most units have views and balconies - Very easy move in and move out process - Maintenance staff is wonderful Cons: - A lot of noise from 1st Ave and nearby construction - Expensive parking ($270/month when I lived there) - Elevators take FOREVER and are often out of service. - Rent increases are insane. Before signing my lease, I was told increases were normally 5 - 8% and rarely above 10%. When my lease renewal came, rent increased 18%. I contacted leasing, and they said this was representative of the market. But it wasn't since Seattle rents had stabilized. The most frustrating thing was I saw what they listed the unit at once notice was given, and for a new tenant it was only a 6% increase. How does this make any sense? - The complex was undergoing repairs to make sure it could withstand an earthquake. I was on board with this (safety first), but during my tour I was told it would be done in 6 months. Not the case. It spanned the entire time I lived there. Working from home was nearly impossible with the sound of drilling directly overhead. I contacted management, and they said the project had always been slated to last at least a year and they don't know where I got the 6 month timeline from. - You're in a tourist hub. It makes walking onto 1st Ave hard. No one seems to be paying attention or know where they are going. - Customer service was not great. I like to give people the benefit of the doubt, but I was for sure lied to during my tour. When I contacted management about concerns, I was pretty much told nothing can be done. read more

During the pandemic, Harbor Steps staff members repeatedly violated COVID-19 protocol and put empty reminders to wear masks indoors with no enforcement. I personally reported Harbor Steps to the Washington Department of Health COVID violation site 5 or 6 times. Additionally, the leasing consultants and staff members make zero effort to communicate policy updates or changes to residents. This includes ever-changing reservation policies for amenities, where I've witnessed arguments and tense situations between residents over the community staff's lack of communication. Joseph, one of their main points of contact, never responds to my emails regarding concerns or requests for communication. Larry, a leasing consultant, gives empty answers and chooses instead to ignore me. Multiple residents I speak to voice the same frustrations, yet the community doesn't care to address these issues - instead, Harbor Steps happily takes your rent money and then locks you into a lease without a care of how frustrated or unhappy you are. read more

It's a fantastic location if you enjoy being asked questions such as: "Where is the mall?" and "Is this all there is to do around here?" If you enjoy showing countless hordes of people how to buy and properly display their parking sticker - again, this is the place for you. Do I hate tourists from the mid-west? You betcha. What makes this a two star property you ask? It's certainly not the property itself. It's top notch. We had a million dollar view, a fashionable concrete kitchen floor and ... wait for it... granite counter tops! What sucks? Most of the residents are transient. Parking was $200. It might be the most expensive apartment in Seattle. I'm OK with that, as long as I experience value. In the summer you can smell the bay - and not in a good way. Loads of traffic noise and exhaust. You have to pay to have them paint a single wall, then pay again to paint it white again when you leave. Evidently painting your own wall is too much responsibility. The staff never seemed happy and were always leaving. Todd was a notable exception, but he left as well. Deliveries were always a challenge for some reason. No sir, I didn't like it. If you want to live like a Douche but have a better experience, try the Olympus instead. Did I mention I hate tourists? read more

If you consider a 20% increase every time you renew your lease, a management staff that doesn't return phone calls or emails and having to pay $200 for parking on top of a 2200+ rent per month a great place to live, then Harbor Steps is for you. If you plan to workout in the work out facility, Harbor Steps Management allows some woman to run her personal training business out of the larger gym so good luck trying to get on any cardio equipment or machines when she's training her 4-5 clients at a time. (As paying residents of the property, we complained about this to Harbor Steps and were told to use another gym on the property. Seriously! All the while, the personal trainer pays nothing to use the facility and doesn't even live there! Apparently she had a tenant write her onto their lease so she could use the facilities). The concierge staff is wonderful along with the outsourced security staff and maintenance staff. They will all go out of their way to assist you. At this point, I'm trying to obtain our security deposit back. I cleaned the apartment and professionally cleaned the carpets and am still getting dinged for apartment cleaning, carpet cleaning and some painting. I would like to mention here that our apartment is scheduled to be RENOVATED with hardwoods put in, new paint etc but I'm still having to fight for the money (several emails later and a phone call I'm told that someone is working on supplying me an answer). The location is fabulous right in the heart of downtown but there are several other properties downtown that will offer much of the same without having to deal with a management staff that could care less about you once their commission is paid. read more

The 1 star is for the 2 maintenance employees who actually went out of their way to help me and my husband. (Oh, and 1 retired). I just want to start with everything was great until it wasn't..... Here it goes. 1.) Concierge is a joke. It definitely was a real thing when I first moved in but the employee's who previously worked here are no longer there anymore. So good luck getting a phone call answered or anyone to be at the desk. 1.) My husband was constantly racially profiled by security, which we've filed multiple complaints. We were told, "They could be just doing their job and doing walk throughs as they normally do." Funny thing is that security company is no longer with them. 2.) This one is during 2020 BLM/Pandemic/All the above. (Mind you I am a kidney transplant patient, immunocompromised). Harbor Steps allowed police unauthorized entry into our unit in error. Concierge gave the police key entry (3 Police officers from the police report) into our apartment, left the door unlocked, all doors open and left our support animal in an unsecured apartment. (bleach tablets in the toilet) & Wait even better the only reason we found out? The police left us a little business card with a case number, because when we called "concierge" they had no idea what had happened. Now my husband is African American male this could have easily been a tragic event since the person they were looking for was a white female. (So god forbid he was home alone) BUT in their words nothing serious happened so all they would do is apologize the NEXT day. Also the apology was the most half-hearted apology we're ever heard, with word-from-word, "Well I mean what else do you want us to do." WHAT A JOKE. I guess unless something happened like my dog died, or my husband was shot it wont be taken into serious account. 3.) Ah. 2020, the new Gotham is on Western Avenue. You'll get to run into multiple homeless individuals who are SHOOTING up drugs inside the garage, near the stairs, and most likely when you walk your dog. 4.) Parking Garage! If you live here I suggest you just don't have a car or you can gamble it. Now the garage parking is a public and residential parking, and those signs that say resident parking are not real. Its just for s***s and giggles. You will have non-residents, restaurant workers, and even better homeless individuals take spots! Oh but if you park too far away from a camera or the apartment entry door you'll almost 100% have your car broken into. Like ours! You pay $285 just to park in the garage. My husbands car was recently ransacked, & it was 100% between Midnight and 8am, which NO ONE (when we have "24/7 security") reported this to us and I had to find out at 11am when I went down to the car. It gets better, we call security and they saw it earlier that morning!!!!!!!! No one called us, no one has yet to call us. When they say luxury apartment they meant the luxury of screwing you over. :) (Now a days you can find a better luxury apartment with good prices) Best of luck to you all! read more

This place is magic. Every girl I brought to the 13th floor of my barbie dream apartment ended up staying the night. Yadda yadda. They have a concierge which I guess comes in handy for when you killed a hooker and need to clean up the situation, one of those things I never used but it was nice to know I had, like auto insurance. This place had it all including a sauna which I used daily. I mean Jesus I was paying for it right. This place is hella expensive....I lived here 6 months and got enough of a taste of the super hero lifestyle. If I hadn't met my now wife (yes a victim of the harbor steps power) I would probably still be there with nothing to show for it except probably a Wilt Chamberlainian list of conquests. If money were not an issue and wanted to live downtown I would go back in a heartbeat. But I can only have one barbie dream apartment and I already had it...I miss you Harbor Steps! read more

Now that my Yelp account is back in full swing and I've had some time to digest the experience I had with Harbor Steps I will finally get to allow this story to unfold. I was an out of state resident who cam across Harbor Steps on my first visit here to Seattle. I was here for 2 short days, one to find a job and the other to find a place to live. I cam across Harbor Steps with my new job being downtown, I decided to give it a look. I met a friendly leasing agent who showed me a few units in my price range. After deciding to choose a unit here I signed some paper work with my leasing agent and was ready to move out. On arrival to my new home I was greeted with some wonderful smiling faces, and some folks would even grow to be my friends. When I got into my unit I met some rather old carpet, a few dead bugs on my windowsill, and no follow up. I had listed the dead bugs as not an issue but a weird concern on my end in a 1st day email survey....no response. After about a week in the unit the building manager asked me if I had filled out inspection, which they never gave to me. She rushed over got some paper work and post-dated this to my move in date (sketch). After filling out this document and all the stains on my carpet I thought I was in pretty good shape. Upon moving out I would be charged for said carpet due to stains in the only room I did not list stains under....hmmm coincidence. While I am not perfect it just seemed as if they needed someone to blame a carpet replacement on and I was that victim. You see upon moving into Harbor Steps I can't help but look back and realize that they knew this unit was not in stellar condition and wanted a new resident to sign on and grab that sweet sweet security deposit. Being out of state I had to trust rough picture of the unit taken on a phone before moving in. Upon moving out I was charged for paint ($80 - for three pin holes, ~$500 for a new carpet and a few other misc. charges). The reason I believe this is that I was offered a stellar rent for 8 months which they then attempted to raise 28%, telling me I really just don't understand the Seattle Market (a unit 12 years newer, with high end appliances, hard wood, only 1.2 miles away was found for cheaper). As you can see from other reviews Equity Residential (the parent company of Harbor Steps) uses this business practice quite often. They give out of staters a crazy good rent luring you in, and then raise the price well above market - hoping for you to blindly sign. It does go to show you that some deals are too good to be true. When looking for a new unit in Seattle we decided that Equity will never have these residents back. read more

Their leasing consultant showed me 4 apartments. Told me about the 12 month lease rent. Then, told me there is a special offer right now to get one month free. Then, I reserved one of the apartments through their website. Two days later, she called me telling that the special is on 15 month lease. The 12 month lease is the same price without the special. She confessed that it was her fault. However, they didn't honor what she said. That is very disrespectful to the customer. I don't care who's fault this is. As long as, a representative told me something, the whole organization should abide by this word. I definitely would not consider them for leasing. Well, who knows. For example, when they say they are a great place to live, how can I be sure??!! read more

Harbor Steps Apartments is an amazing place to reside. Yes, the rent is well above that $1,000 mark but you do get what you pay for. The quality of service, quality of amenities and location is prime. === I've been living here for about a year now in a 530 sq ft City view studio in the South East Tower. The move in process was extremely easy and my leasing consultant walked me thru every step. I signed with Michelle who understood my wants and needs in an apartment but is no longer here however, Derek who used to be a Concierge but now a leasing consultant goes above and beyond in assisting in Michelle's place. All the leasing consultants are great but working with Derek, he truly cares about his clients and serving you as an individual oppose to just making a sale. -The price ranges from A/B level which is like the basement begins at $1100-$1300 and every higher floor the price will go up. W/S/T ranges from $80-$90 extra for one person and utilities will fluctuate. === -The South East building is the newest and most renovated. There are a total of 4 buildings so I can only speak on the SE tower. ---All the kitchen appliances are stainless steel/black Whirlpool products. Classy, clean with that modern city look. The backsplash is a stone glass tile mix in beige and cabinets are white. All around is hardwood flooring with tiles in the bathroom. ---Not all apartments have in unit washer and dryer. I have one in mine along with great storage space. I recommend to get some closet organizers, they really help. I was lucky that the tenant prior installed some and left it here. All my appliances work great. I haven't experienced any issues at all. If you're more than one person, you may need to invest in some extra storage space. (Ikea would be best). ---The walls are off white, looks a bit gray. You are able to paint the walls but keep in mind you will have to pay when you leave for painters to repaint the walls back to default. I kept mines as is and hung artwork for that pop of color, there's no payment for that. ---Not all apartments have balconies. I have one and the size is perfect. You can fit a small table with a couple of bistro chairs. ---The size of my apartment is perfect for a single individual. I have a hidden alcove which could very much become a one bedroom with dividers. I love open spaces so I didn't bother with dividers. ---There are heaters that are self controlled for your unit. There is no A/C. It may get hot in the summertime but coming from a tropical area, I never had an issue with it. === -Community amenities are great. They just created a new gym in the SE tower which is bigger with all new gear. It does get busy on certain hours just like every other gym but if you time right, you can be in there when no one else is. There is a room you could rent as residents that is perfect for parties and get togethers. You are able to bring outside guests but it has to be a resident to book. This room is a great get together room with a pool table and TV. There's also an outdoor deck on the 5th floor with about 2 grills. During the summer many are out enjoying burgers and lounging in the amazing Seattle weather. === -The concierge is a great team. From Jonathan, Eva, Chris and Jesse (Overnight) they are always willing to help. When I needed last minute transportation to the airport one morning, Jonathan was quick in booking a car service that was waiting for me early next morning. I suggest when you pass the Concierge, stop and get to know them a little. Equity apartments recruit such great people. === -The Security is also amazing. When I work my late shifts, they would walk me out about a block away. They are a huge reason I felt safe in this downtown area. === -Maintenance has a total of 48 hours to complete your request. However, if it's urgent you go right on top of the list. With the 48 hour wait, I've never had to wait too long. They are quick to respond and work clean without leaving a mess in your apartment. === -Location is unbeatable. You are a couple blocks away from Pike Market for fresh local groceries. You are across the water for a great morning run and central to many amazing cuisine's. Lecosho is an amazing place to dine at located right at the bottom of the SW tower. === In conclusion, I did sign for another year. Yes, they will raise your rent which is why I rate this a 4 star. I believe they shouldn't raise the prices so high and Equity Management should be understanding to their clients. We love to live here and enjoy it. If you continue to raise rent at ridiculous prices there is no way we can continue to be apart of the Equity family. read more

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Convinient Location Great Bay View Lots of Restaurants... Good Amenities Awesome Conceirge service read more

Great apartments and excellent views. The waterfront and a lot of restaurants nearby. The staff is very helpful. Huge shout-out to Larry and Demetrius read more

I wanted to update this review after moving in with my boyfriend I got the full Harbor Steps experience. Now keep in mind when you live at Harbor Steps you are paying for the location. You are going to have premium rent to live here and it is subject to go up as demands for these units rise. It might suck for the wallet, but that's how the world works. The two things I loved most about this place was the maintenance team and the concierge. The maintenance people are amazing. I swear we broke something every other week. We can be a bit accident prone. Our repairs were always done within a day or two with minimal invasiveness. Also, the gentleman who did most of the repairs left our unit clean after he left. The concierge is very nice. I enjoyed having them available for everything from lockouts to a can opener. They are super prompt at getting packages and meeting requests. They even worked without house sitter and housekeeper when we were out of town on vacation with minimal fuss. The amenities are pretty nice too. The gym is basic. You may not have a million machines or weights, but each building has their own so it doesn't get crowded. My trainer was always able to make a great workout for me in here. I have actually missed this facility now that I have moved. The pool is nice as well, but I wish it was deeper. It is 3' all the way around. The location is prime, nestled between the heart of downtown and the Seattle waterfront. You can even have a bbq on the Sunset Deck and watch the sun set over the Puget Sound which is heavenly. I loved walking up to this sunset deck and bbq on the building provided grills or lounging at one of the tables to play a game. I encourage you to try it. The management is also great. When we wanted to break our lease to move in to a huge house in a great neighborhood up north they worked with us. They were fair and prompt in returning our deposit. The realtor also worked hard to turn our unit before move out so we incurred minimal extra cost. They had someone ready to move in within 10days of us being out. The units are all being updated to Stainless Steel and hardwood which will be a lot better than the unit we had which we rented before the remodel. I previewed a remolded unit and they are gorgeous. I encourage you if you're prepared to pay the steep rent for this location then check out Harbor Steps. The people here are amazing. Other than my general dislike of living downtown I loved this building. I wish I could pack it up and take it to north Seattle with me so I didn't have to give up the luxuries I enjoyed here. read more

We have the waterfront construction and a terrible noise for 24hours a day. I am taking sleep pills for 2 months now. It's terrible!!!!! read more

If your going to visit or lease ask for Larry Vensey! He goes the extra mile making sure you are satisfied while a smile! He is awesome

I just moved to Seattle a little over a month ago and love it here! I didn't have time to look around prior to moving, but am satisfied with my choice. You can't beat the location and you have anything and everything at your fingertips. There are so many great shops, restaurants, events, bars, etc. The downside is that the apartment is on the more expensive side, but you get what you pay for. The apartment itself is spacious, clean, modern, and the view is amazing (11th floor). The staff is helpful and available 24/7, which creates a safe atmosphere as well. It definitley has a cozy, home feel feel as well which makes me enjoy it here even more. read more

I sure will miss living at Harbor Steps! I've resided in the SE tower for 2 years and I can honestly say I've never had one issue during my residency. The apartment itself was amazing; granite countertops, stainless steel appliances, hardwood floors, balcony and a great view. The move-in and move-out process were both hassle-free. I received my full deposit back minus $20 for fixing the holes in the walls where I hung up my artwork and shelves. The concierge and leasing staff were always helpful and friendly. Most mornings, as I left for work, I was greeted with a "have a great day, sir!" -- a small gesture but always started my day on a positive note. I also loved being able to submit service requests online and have them being fulfilled the next day. I loved the new gym that was built in the SE tower. Spacious and had plenty of equipment. As for the elevators, sure they can sometimes take a little while especially if one is being reserved for moving but it honestly isn't that bad and it's not a problem specific to Harbor Steps. I can't speak towards any of the other amenities such as reserving any of the rooms or parking though (I don't own a car), but if you've been considering living here I think you'd be very happy. read more

I lived at in the NE tower for 2 years. Harbor steps is definitely convient for all things in downtown seattle and quick access to all the highways. That is probably all the good things I have to say about this place. It's not bad per say, it's just ok. For the price you pay, you should get better customer service. The concierge staff are OK. (Sans Marla) Parking sucks... Break ins galore, broken gates, bums etc. The gyms are crowded and personal trainers will come in and do work outs with 2-3 people blocking equipment and just causing an utter annoyance. If you do a lot of online shopping expect to wait for package on a regular basis. Elevators suck in the NE tower 2 elevators for 23 floors - really? It's a revolving door so practically every weekend someone is moving out and in. Waits are actually are 5-10 minutes (i actually timed it once). read more

I am in LOVE with my new apartment! Demetrius was an exceptional & incredible Leasing Consultant. With short notice on needing to switch apartments from my previous arrangements, he was thorough, honest, helpful, & very kind. Coming all the way from Florida, it was very important that my new apartment was something that I enjoyed. I would recommend this location to anyone new to the area. It is clean in a very vibrant area with extremely friendly staff. read more

If the three most important things in real estate are location, location, and location then this place has all three. You cannot beat being right in downtown with easy access to public transportation, restaurants galore, and lots of confused tourists and bums right at your doorstep (ok maybe not the last part). Due to some pretty awesome circumstances I got to shack up here for free for a good 2 weeks + last month. It was temporary corporate housing so it was halfway between having your own apt and living in a hotel. I was staying on one of the lower floors in the Southeast tower. The apartment condition was above average but the kitchen was a bit outdated. We had a small balcony but it overlooked the small ramp coming off the Alaskan Way towards Seneca Street. That being said, it was pretty loud with the traffic coming off the ramp. Yes the noise was tolerable if your window was closed but there is no AC so you pretty much had to keep your window open during the warmer months. Overall the entire complex is pretty huge and living conditions vary depending on what building and floor level you're on. In general I thought the building exterior was more impressive than the actual apartment itself. There are a lot of amenities such as pool and gym but they're spread out between the four buildings so it can be annoying to have to leave and walk to another building just to go to the gym. I honestly didn't see many high rise residential buildings with concierge service while in Seattle so if that's what you're going for to impress the ladies this might be one of your only choices. Keep the pimp hand strong my friends! read more

I can't believe how many people that reviewed this place complain about the noise. YOU'RE DOWNTOWN! Wow. If you want peace and quiet, I don't recommend living in a high-rise apartment building, surrounded by restaurants, tourist spots, freeways and people. That being said, we moved here in July and have not had any problems. We have a water view that is amazing! We have plenty of room. We're allowed to have our two dogs. The dog area in the garage is pretty gross and pretty much don't use the area. Attended a resident event in the garden and library area where they provided quite a bit of free alcohol and food. My least favorite part is probably the community message board. Residents seem to think that it's their personal blog and express opinions that nobody asked for or solicit people to babysit their animals even though there are plenty of companies that provide that type of service in Seattle. 95% of the time, the topics are of no concern to me. This part, however, is not a Harbor Steps issue. Overall, if you are a laid back professional and appreciate having almost everything at your finger tips, this is the place for you. read more

This is more about customer service provided by "Equity Residential" (ER) than Harbor Steps Apartments. In Jan-Feb of 2014, we looked at several apt's in this building over 4 weeks and kept going back to see the new ones coming up. Alanna M. was the ER rep helping us and she is truly wonderful: very knowledgeable, kept us posted about new apts, never raised an eyebrow about us going there multiple times to see the apartments. I mean we felt like this was customer service at its best! Our only worry about Harbor Steps was the reviews about car break-ins in the parking and when we asked Alanna about it, she addressed it and was very clear and honest about it (according to her, there have been break-ins but if you consider the size of the parking/community, location and number of break-ins, it's not far from similar places in downtown, they also have 24-7 patrol and not leaving valuables in the car should help). We ended up not choosing harbor steps but I tell you that the 1-bdr aparments at the SE tower with city view are truly amazing! and totally worth the rent. read more

Love harbor steps. My girlfriend and I stayed here for two months. We wished we could've stayed longer. The location, pool, basketball gym, Jacuzzi, comfortable work area are AMAZING. Also they take care of you. For example: one night I cut my had badly whilst cooking dinner. It was a serious situation. I was bleeding profusely and needed stitches. I went downstairs for help and the young man at the desk actually drive me to the hospital. I was worried but he was calm, cool, and very willing to help. Thanks again guys for everything! :-) read more

I absolutely loving living at Harbor Steps. The 24 hour concierge services are so helpful and convenient, Especially Christiano. He goes out of his way to ensure that we feel welcome when we come to the office. They have a basketball league, that I believe he organizes each year. He invited my boyfriend to join the league and now he has so many new friends that live in the building. He went out of his way to create that sense of community that so many buildings lack. Something as small as a simple basketball league has made this building feel more like home for us. The maintenance team works so hard to keep everything clean and looking new. We see them each day cleaning this massive community in the heart of the city. We can tell they are happy working here as they always have a smile on their face and say hello. The parking garage is shared with daily parkers which can get a little difficult to navigate through but they have gone out of their way to ensure residents have a place to park close to the elevators to the respective buildings. read more

I live here and am a fan. I like having the concierge to answer questions but I don't use them for much else. They have movie nights and it is a pretty awesome community since everyone is really friendly. You get to know your neighbors if you don't have internet since it's free in the lobby. read more

My girlfriend and I have had a wonderful experience touring the apartments! Thank you Robin!

I rented a place here for my visit to Seattle for a few nights. Pricing was fair considering the great location allowing me to walk nearly everywhere that was hot on yelp. The front desk was friendly, clear, and quick. The room was a studio with a big king bed, big kitchen with all the works, and the bathroom had a jet tub. The tub was legit after I bought some bubbles. I didn't get a great view but I got to hear all the Seahawks fans scream about their victory and going to the superbowl. The gym they had there wasn't amazing or even good but it got the job done. Checking out was also fast and easy. I would definitely rent this location again when I go back to Seattle. read more

I stayed in the NE tower for 1.5 months and it was so convenient to everything. The newly opened City Target is 3 short blocks away and Japonessa is on the way there. That's clearly all I ever need but there is also a USPS nearby and so many other great restaurants that are open late. There is also an overpriced but convenient convenience store (hah) at the bottom of the NE tower. We lived in #411 which has a large window with an awesome view of that hammer statue on the corner of University and 1st and tall buildings and lights. The 4th floor is a little close to the street so it gets a little crazy at night with bar dwellers shouting in the streets, the sirens, and the revving of cars. Dog walking happens on the street where there are grates around the trees for them to relieve themselves. If you have a skiddish dog that doesn't do well around car noises, it might be hard to find somewhere for your dog. I never had a problem with the elevators and I never heard my neighbors. The only slight annoyance is the lobby isn't in this building. Too pick up a package, you have to call to have someone open up the package room. read more

This rental experience has been nothing but disappointing. The One star is for the absolutely amazing Maintenance crew that is run by Ivan. I believe he has a team of 18 on staff and I have had nothing but wonderful interactions with his team. I would give equity zero stars if I could, without their maintenance staff. Harbor Steps would be lost. Since our move in, we have had smoke fill our apartment from smoking neighbors, we have had staff changes, car break ins, storage break ins, and endless issues with our unit. See pictures for visuals. There was the constant overflowing toilet that finally got changed, our sink collapsed on Thanksgiving eve ( anchor screws were still taped to the bottom of the sink) , there is the smoking neighbor who they were aware of yet still smokes in the non smoking community, there is the third party concierge who acts like they are put out when you ask them to do their job, than there is the collapsing pool, and lastly there is the lack of security for the main tower building. I have had countless emails, in person chats with management and nothing gets resolved. Living at Harbor steps is like living in a hotel but without the daily housekeeping, friendly front desk staff, and people who actually get fined for smoking in their rooms. read more

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Very friendly leasing agent who really did make me feel that he was interested in fulfilling the amenities and features I am looking for in an apartment. Though it was a self guided tour he did accompany me through the first unit to supply more information and describe the other available units and how they could fulfill my interests. The units themselves were clean and looked well kept. Overall a great experience. read more

Cody and Kelly are the BEST!!! Cody is the best repair person ever because he always comes and fixes our bath drain ( I have a ton of hair) and he comes either right away or in a couple hours, always nothing short of super nice and smiley! Kelly is the friendliest and most helpful concierge person that there is. She helped us out when we had a leak from the apartment above us, when I didn't know where the yoga studio was (or that there was even free yoga at our place) and when we have too many packages she is kind enough to put them in our apartment for us when we are away. These two really make Harbor Steps a great place to live! read more

Although in a good location, the apartment complex and management is subpar at best. The in unit washer/dryer broke on the regular, including my upstairs neighbors's which leaked into my bathroom causing water damage. All the windows and door to the balcony have no insulation, resulting in so much air being leaked in to the point my blinds would move from the wind. There are no amenities available (literally no access) even though you pay for all of them. The dog area is completely unsanitary and multiple people have posted complaining it has made their pet sick. The windows have never been washed, they're like looking through a foggy glass. Literally I have had several packages stolen from the community package room and this is a constant complaint on the apartment app. I have been here for a year and then with the lease renewal they gauged me with a 27% rent increase, another common complaint on the apartment app. If you email the management, you will get a response a week later at earliest. Idk I like the location but is it worth the price? Not a chance. You can find better at this price in the same area. read more