Quickly responding, very kind to a person whose technical skills stopped when I learned to use a…read morerotary phone. I appreciate that he can translate computer code words into a language I can understand

Geoff, what would we do without your prompt attention to our questions and help keeping these two…read moreseniors online. Your knowledge and expertise is greatly appreciated as well as your excellent customer service and patience. You are the best!!! The Sisters

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

I thought I needed about $300 of work and replacement parts to restore my iPhone to full operation…read more Three minutes and $20 solved the problem. This guy is amazing!

Best money I ever spent on computers. Mike is really sharp, very prompt to appointment time, and…read morehave already recommended to a friend. Got e-mail issues resolved and cleaned up computer of slow down stuff. Super service.

Mike is the ultimate IT professional, and endlessly helpful. I had a problem configuring email…read moreaccounts to work with my android phone and Mike fixed everything while I waited. This is the fourth time I've been to mike with problems large and small, and every time he has gone above and beyond. Super-easy to deal with, and incredibly reasonable prices.

I spilled a sticky drink on my phone and they cleaned it in 5 min and didn't charge me!read more

These guys are great! Reasonable prices and quick return :). Best place of the island to get…read moreelectronics fixed

Told me they would fix my laptop, didn't really put effort in. I was told they would diagnose the…read moreproblems, and then fix them. What happened was he told me it was broken, and shrug? thanks for taking the money though, I would avoid this guy.

The guy who runs the shop is surprisingly easy to talk to. Most repair shops are all business or…read morewant a lot of money up front. I've actually learned a lot by talking with him over the years since I can actually ask him questions about what's wrong. Big repair shops or stores just take a computer and ship it off. But here you can actually work with him. Another thing I'm grateful for is him not overcharging you if the problem is small. A few times I've been there and just paid a bit to replace a part or fix something quickly. Places like Best Buy wanted a hundred bucks before they'd even look at it. I've resolved a few issues over the phone too so I didn't even need repairs. That's pretty nice in this day and age. He's knowledgeable, but he is still just one guy. A store or warranty service can admittedly do more but they have a whole team. Still, as I said, he doesn't overcharge for things like other places do. Friendly people are rare these days.

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

I brought in a Wacom Cintiq that had not been working for a year. Herbert identified and fixed the…read moreissue in less than a week. I am very grateful that he was able to fix it as it is a very niche item for artist and animators. Can't be happier with the repair!

Very helpful and honest. Have never been disapointed with their service. Craig takes the time to…read moreexplain everything in terms "laymen" will understand. Always takes into account a customers needs and finances.

From the owner: Computer repair in Nanaimoread more