Geoff, what would we do without your prompt attention to our questions and help keeping these two…read moreseniors online. Your knowledge and expertise is greatly appreciated as well as your excellent customer service and patience. You are the best!!! The Sisters

Quickly responding, very kind to a person whose technical skills stopped when I learned to use a…read morerotary phone. I appreciate that he can translate computer code words into a language I can understand

Huge shout out and rave to Jason's Computers, on Bowen Rd. I…read morewas ready to throw my computer out the window, and he fixed it up, put new graphics card and ssd in it and gave me support at home, via text messages (It was booting up to my other hard drives), and all at reasonable prices. Very knowledgeable, easy going guy - highly recommended.

Jason was excellent - helped me figure out what I needed to transition from a very old Microsoft…read moredesktop PC to Apple (to go with my iPad and iPhone). So, I bought a used, refurbished (by him) MacBook Pro, for a reasonable price. At 65+ years old I think you kind of need a "computer guy" that you can trust in your corner, and I think I found him!

i had issues with my iPhone which even the main apple stores could not solve however Bad Apple were…read moreable to fix it in less than 20 minutes. I was really so happy and impressed. The agent who fixed it was also so respectful and kind. Thank you so much Sir, and the entire Bad Apple staff. For me it's five Stars

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

I spilled a sticky drink on my phone and they cleaned it in 5 min and didn't charge me!read more

I thought my speaker and battery of my iPhone XR were gone…read more A quick clean up at the Nanaimo BC location did the job this morning. Friendly, very professional and amazing service. Thank you! I won't forget and will be back whenever I need service or repair. Rick H.

Told me they would fix my laptop, didn't really put effort in. I was told they would diagnose the…read moreproblems, and then fix them. What happened was he told me it was broken, and shrug? thanks for taking the money though, I would avoid this guy.

The guy who runs the shop is surprisingly easy to talk to. Most repair shops are all business or…read morewant a lot of money up front. I've actually learned a lot by talking with him over the years since I can actually ask him questions about what's wrong. Big repair shops or stores just take a computer and ship it off. But here you can actually work with him. Another thing I'm grateful for is him not overcharging you if the problem is small. A few times I've been there and just paid a bit to replace a part or fix something quickly. Places like Best Buy wanted a hundred bucks before they'd even look at it. I've resolved a few issues over the phone too so I didn't even need repairs. That's pretty nice in this day and age. He's knowledgeable, but he is still just one guy. A store or warranty service can admittedly do more but they have a whole team. Still, as I said, he doesn't overcharge for things like other places do. Friendly people are rare these days.

Herbert was super helpful and responsive, he fixed my machine within a week of drop off when it's…read morebeen broken for years. He also seems to be very knowledgeable about electronics!

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

Very helpful and honest. Have never been disapointed with their service. Craig takes the time to…read moreexplain everything in terms "laymen" will understand. Always takes into account a customers needs and finances.

From the owner: Computer repair in Nanaimoread more