Ramon was great, very friendly, generous, helpful and knowledgable and is able to do many, many…read morejobs in my house! very happy I found him

Clear communication and great service. They offered same day appointments and arrived promptly…read more Great value without the crazy mark ups.

They advertise 24 hour emergency service but never responded to me. I called about a leak and the…read morewoman who answered took my name and number and said she would send it to the technician and he would call me, but I never got a phone call. Apparently, the only thing that got their attention was the negative review I left on Google. A got a response and was asked to call them, which I did. I called 3 times and they didn't answer...then someone calls back and transferred me to the "owner". He admits that there was a problem with communication and the tech never got my message. But he seems annoyed that I left a negative review and implies that I'm being unreasonable because he saw my history of reviews on Google and I have "high expectations". I am a customer and the customer is the reason why businesses thrive so to imply that a customer shouldn't have high expectations when you advertise "quality" service and the customer is paying their hard earned money is absurd. The alleged owner apologized in a very sarcastic tone and even questioned why I would leave multiple negative reviews. Seriously? His company dropped the ball and left me high and dry during an emergency situation and they were expecting praises? The nerve! Part of being a business owner means you have to own your mistakes instead of guilt tripping the customer into thinking they are unreasonable. I didn't even have to call them back to report my experience. I thought I was doing them a favor, but to add insult to injury to the owner had the nerve to be cynical and condescending. Everything I said in my negative review was TRUE. He could not dispute the facts, yet he's annoyed with my review when his company engaged in poor service. How is that my fault? All I tried to do was give them my business. I stand by my statement that the one star review was well deserved. After talking to the inconsiderate owner though, zero stars is more appropriate.

This team saved us from a much bigger problem. We had a sewer line back up that began flooding our…read morebasement. Kenneth arrived quickly same day and saved the day. He didn't take the quickest approach for him, but instead focused on approaches that would save us the most trouble. Would hire again!

We had frozen pipes, a broken water meter and some kitchen sink issues caused by the endless cold…read morespell. Dan and his crew: Anderson, Alex and Fernando repaired everything and then some. Great value for money. His office manager Sherry also deserves mention: she was responsive and compassionate from start to finish. If you're in the JC area, these are the people you need to call.

We recently moved to the Jersey City area and needed a few plumbing projects done on our house…read more I requested a quote on Yelp and Dan's team got back to me right away. Dan came by, and quoted me to add a hose to the front yard, add a washer/dryer water hookup, and to add a gas water heater for our 2 unit house. We also got one other quote, and Dan's prices were very fair. We were able to schedule within the week for him to come by. He was able to do the hose and washer dryer within just a few hours - he was very efficient. He came by the following week to do the gas water heater install. We were really happy with this work, efficiency, and fair pricing. Everything he did is working well and I don't doubt he'll be there to help if anything were to go wrong. Will definitely be using Dan and his team for all our plumbing needs in the future.

They asked us to purchase items to fix a leak then didn't know how to fix it…read more The person they sent then berated my spouse and would not leave after repeatedly asked, that I had to essentially yell to get him out. He also, bc he was extremely rude, left stains on our bathroom door. Terrible experience. Go with anyone else. A waste of time and money and rude people.

I recently had my gas water heater replaced through PSE&G and they sent Guarini Plumbing to do the…read morework. I had an overall positive experience and would definitely recommend this company. They showed up on the scheduled date/time and the price I was quoted was what I was charged. They had to replace an additional pipe that connects to the chimney (which cost me an extra $200+) but another company had also informed I would need to do that so I was ok with it. The installation guys were friendly and the work was completed in less than an hour. A few hours later I noticed some dripping from the pipe attached to the relief valve which stopped on its own. The next morning I noticed some additional drips and since I didn't know that was normal I contacted Guarini and they scheduled someone to come between 1pm and 4pm the same day. At 4:30pm no one had shown up so I called them once again and later the same evening 2 different guys showed up. They checked and stated that things were good. They replaced the pipe with a longer one pointing directly in the drain pain (which should have been done initially. The old pipe was short and was dripping outside the pan). Since then things have been ok, I've been monitoring daily and I don't see additional dripping. In summary, there are some things that can be improved but overall I was happy with the work.

The WORST service. Charged me thousands of dollars and barely fixed a thing. Kept asking them to…read morecome back to figure out why my heating was on full blast all the time. And they said something's wrong with the building system. Years later I had someone else come to look at another issue and he noticed that the heating Par Group set up was never connected properly! Sham and a scam. AVOID AT ALL COSTS.

The PAR Group is the only HVAC/ plumbing company I'll ever recommend. I managed an office building…read moreon LI a couple years ago and the HVAC went out in the dead of winter leaving hundreds of high rent paying tenants without heat. I called around for for an emergency service and luckily found PAR. The guys who showed up to the building treated our problem as if it were one of their own family members and had us up and running in no time. In talking to the guys I learned that they've been servicing Manhattan for like, a hundred years and I can see why. Thanks guys.

Nick and his team helped me spruce up my bathroom. I wanted to restore and uplift my bathroom to a…read moremore cleaned up version with new grouting, matching classic nickel hardware, and some new internals such as a new shower valve. The team listened carefully to what I needed and helped me install all the hardware I wanted. The end result far exceeded my expectations. I am really happy with how everything turned out.

They stopped responding to my texts after they came out and performed service but it didn't solve…read morethe problem. They said they'd cover a warranty but the fix to my toilet didn't solve the problem. I messaged them multiple times after and they didn't respond. They were very responsive before coming out before the fix. Just stopped responding after they didn't solve the problem.