Blatant Profiling, Harassment, and Professional Misconduct!…read more I am writing this review to formally document a deeply disturbing experience my family and I encountered at the Lux location within the Seminole Hard Rock. What was intended to be a celebratory shopping excursion for my daughter resulted in a blatant display of racial profiling and targeted harassment by the staff. The details of the encounter were as follows: * Discriminatory Treatment: My daughter selected several gowns to purchase, however needed try on prior. While the sales associates actively assisted other customers to fitting rooms, my daughter was pointedly denied the same service and singled out and insulted! * Invasive Violation of Privacy: Most outrageously, an associate informed us that she would be required to stand inside the fitting room and personally watch my daughter dress. This is not only an invasive violation of privacy but a direct insult to our integrity as patrons. * Hostile Physical Interaction: The two associates physically snatched the dresses out of my daughter's hands, stating she was not permitted to try them on. When I intervened to ask for an explanation, the staff alleged that "people break the dresses"--a clear and insulting generalization. I informed her that we would be purchasing all dresses.. * Verbal Abuse: We were yelled at and repeatedly insulted. When I finally advised the employees that we were leaving due to their behavior, they laughed and told us "Great!" When I told them they should be ashamed of how they speak to people, they simply smirked and immediately began welcoming other patrons to try on the merchandise right in front of us. It is clear that this staff operates on a system of prejudice, judging the value of a customer based on appearance rather than merit. I assured the staff that I was prepared to purchase any gown in the store, yet they chose to prioritize harassment over a high-value transaction. To Management: You have a significant liability in your current staffing. By employing individuals who lack basic professional decorum and cross the line into racial profiling, you are alienating high-value clientele and damaging the reputation of the Hard Rock brand. Now, upon reading other outrageous reviews on the actual quality of your merchandise, your customer service is equivalent to the quality. Sub-par at Best! To the Public: I strongly advise against patronizing Lux. There are many luxury boutiques that treat their customers with dignity and respect; unfortunately, this establishment is not one of them. Stay far away! See other reviews as this service seems to be "business as usual " I wish there were negative stars!

I was walking by this store and was drawn to the store when I spotted the gorgeous dresses on the…read moredisplay mannequins. The clothes are beautiful and unique. Majority of their dresses are special occasion kind of dresses. The prices are steep. The staff in the store are super nice and they helped me pick out a dress. I loved a dress and bought it after some hesitation as it's expensive. I wore it once recently and have been disappointed. The quality of the dress I got was quite low for the price I paid. And they have very restrictive return policy. Clothes here are definitely not worth the money. Wouldn't come here again. I wouldn't recommend this store.

Beautiful hotel , so clean , and all the pools were all amazing . Had a great weekend with friends…read more, enjoyed dinner at the 3 restaurants.

5-29-2025- My first…read moretime in a Florida Indian casino- I've always heard and saw social media posts-.. Love how they have a covered parking garage-.. Lots of shops to browse while entering the property-.. On the way to dinner reservations, popped in and it was nice to see - lots of players and variety of games-..

I travel often and I'm very particular about where I shop and the look I want..and Jackie at…read moreCovetique never misses. It's hands down my go-to boutique. What makes Covetique truly special is that they've dressed me through so many different stages of my life -- from work events and professional moments to date nights, girls' nights, and everything in between. Jackie just gets it. She somehow always knows exactly what I need before I even do. I don't even live in South Florida, but that doesn't matter. If I'm not in town, they ship pieces to me wherever I am. The level of service and attention they give their clients is exceptional. One of my favorite examples: last year I was in Puerto Rico and needed an outfit, and they actually found a way to have it hand-delivered to me. That kind of care and effort is rare. Beautiful pieces, incredible styling, and truly personalized service. Even though I don't live locally, Covetique will always be my boutique.

Great store go there weekly always havegreat clothes and Jodi, Noelle and the owner Jackie are…read moregreat. That is my number 1 go to place for clothes

Horrible customer service..., prices not that great..., They…read moreneed to realize depend on the ppl to come in for a pleasant shopping experience.., browsing or just because ..., just want to walk in to look... will not buy from here and definite letting others know...,

After reading some of their reviews I'm shocked. I have been going here for years with my daughter…read moreand have always had a good experience. The owner and staff are always ready to help find sizes and styles that we like. The store has a huge amount of stock and are always getting new merchandize in. They always have a sidewalk sale with plenty of stuff. They have lots of jeans and casual cloths from many different designers. Went there for black Friday and they had everything 40% off. I know the husband of the owner isn't the friendliest but the girls are all super nice. They usually have their dogs behind the counter and they are the cutest. They are located in the Publix shopping center and have plenty of parking. Open Monday-Sunday varies hours.

The psycho bunny caps were so cute I had to model one for my hubby. The employee greeted me. The…read morecoolest thing in the store was the black and neon green mesh beach bag for $48. I searched online and the price was the same. Coming back to buy it.

Park your vehicle at the Lucky Street garage and enter the main doors of the Hard Rock. Just past…read morethe Daer night club is the Psycho Bunny with the really cool bunny logo on everything. The store was strictly men's casual attire until recently adding a small women's apparel section in the front corner identifiable by pink jump suits and pink caps. They offer a small kids section too with backpacks, shirts and socks. The aggressive looking men's black hoodies with matching black sweat pants were touristy priced at over $300.00, which is understandable since its inside Hard Rock.

What a great place! So glad to have finally been able to check it out. And while they were having…read morea sale too even better!! The are better than outlet prices !! I have a feeling I am going to be shopping here a lot more often now! We love to shop local, so it's great having another go-to place now.

From the owner: Great Fashion at Outlet Prices. Clothing, Accessories, Gifts, Perfume, Toysread more

I was told about this beautiful place when I moved to the Area…read more Not only do they have incredible items. Their service is over the top. Nice to receive a beverage while shopping. It's the little things. They also have rewards. I am traveling again. However they are always a fingertip away. Shopping online. Cute to Elegant styles.

First learned about this place through IG. Just browsing around and I was in love with many of…read moretheir trendy one of a kind rompers I had to stop in since I could never see anything posted on their website. Very happy with the quality of the clothing that they had when first walking in. Cute closes are great - but the ones that feel good are even better. Not all that cheap thin stuff that some IG shops con people into. Once you find a great item be prepared for assistants to lead you to get accessories that pair beautifully. Beautiful and unique jewelry and shades. Only lost a star because of sizing availability. Most things are standard S, M, L couldn't find anything in XS or XL and nothing for someone over 5'8 unless you want to pair them with leggings/tights, ankle booties, and a blazer during the winter. (And they sell them all here.) Either way shop local because this place has lots of style.