I used to go here when my longtime dentist retired but I think I only lasted a couple appts because…read morethey were so pushy, sales-y and aggressive. A doctor should never be a salesman, but an advocate. I had gone in for a cleaning and asked if they could round off a tooth that was poking me.... 20 minutes later, the doctor had used a putty to reshape all of my teeth to tell me how much better veneers would look on me. They also apparently had to fill all these cavities I supposedly had. My doctor was appalled at how deep they drilled for a routine cavity and now I may have to get a root canal as a result. Truly the worst type of people that only want your money and that's it. Never would recommend as a dentist. Unrelated, but when calling them just now to reschedule an appt for my boss, Google lists two different numbers and their website has a third number. Shocker, all if the numbers lead to the same time with a menu to choose from. All choices lead to someone named Tristan and it goes straight to her voicemail without ringing and once you get to the end and are waiting for the beep to leave a message, the phones hang up on you. Every single time. Literally every time I learn something new about this dental group it's always bad. Don't waste your time, money, or sanity.

Terrible under new ownership since the Bells retired. Was fired as a patient by Dr. Joyce Crowe…read moreafter being a patient of Dr. Bell for over 20 years because I wouldn't agree to start a program of regular XRays. She said it is their standard of care despite it being inconsistent with the American Dental Association's own recommendation to only do so when symptomatic or clinically indicated. It seems to me they don't want to use scarce hygienist capacity for low margin patients, which if true would seem to be unethical.

We had a dental emergency while out of town and couldn't have asked for a better experience. The…read morestaff was so sweet and got me in right away. Dr. Geiger and his team were kind, knowledgeable, and professional. They explained everything clearly and made a stressful situation so much easier. I felt completely taken care of from start to finish. Highly recommend Fountain Square Dental to anyone--local or visiting--who needs quality dental care in a pinch! Thank you so much, Fountain Square Dental!

They repeatedly violated my HIPPA rights. The dentist and his assistants repeatedly asked me…read morepersonal, prying questions that had absolutely nothing to do with the work he was doing on my teeth. He and his staff made me extremely uncomfortable. When I expressed my concern, the dentist became rude and mean in a very patronizing way because I spoke up about it. On a subsequent visit, I arrived a few minutes late wearing a boot because my leg was injured, and the escalator wasn't working that morning in the building his office is located. When I walked in, he gruffly told me to sit down and open my mouth, then jabbed me hard with a needle with no warning to numb my teeth, in what I believed was retaliation, after I politely requested his staff to stop violating my privacy. In prior visits, he informed me what he was going to do. After treating me disrespectfully, he then rudely lectured me on being a few minutes late, that one occasion, like I was a child and not a grown woman, never acknowledging the accessibility issues in his building that morning. His assistant took pictures of my teeth with a polaroid camera and X-rays at my first visit, but later claimed at my second visit, that they delayed that they didn't take pictures or couldn't locate them for my follow- up visit and took the same pictures again. I still wonder to this day, considering how violative they were of my privacy, what they did with the first set of pictures that I absolutely know they took. I should've never returned after that, considering how odd that my pictures disappeared. The first thing the lady did was take pictures of those teeth. I have always had bright white teeth; yet after multiple visits there, I noticed little nicks and stains in my teeth that were not there before I went. Be would sand teeth that he was not working on. I never felt comfortable with that, as I've never had a dentist do that before, which might explain the nicks. That was also the only time in my life where a hygienist cleaned my teeth and the dentist did not come in to check her work on my teeth after she finished. Is that even legal? The dentist also told me about a few of other patients that I had no idea were his patients, before he told me, violating their privacy too. He also repeatedly questioned me about my prior dentists, asking questions that I didn't believe was his business to ask. Ultimately, he became really mean and condescending at my last visit, in a scary way; his personality changed in such a bad way after I requested his office to respect my privacy, that I never went back. That was by far the worst most bizarre dental experience in my life.

Long story and several concerns. They did not tell me dentist I came there in beginning had left…read more Then mislead me to believe insurance would assist in coverage but they did not feel comfortable working with insurance when push came to shove. The dentists rotate thru so quickly I did not feel comfortable staying at this practice. Before one visit, young receptionist was bad mouthing the office manager out loud in lobby in front of patients, very unprofessional. The ladies that cleaned my teeth were always professional and thorough. That kept me coming back along with lady that checks you out was always very kind. I would not to recommend.

I am rating based on the consultation. My mother is significantly afraid of dentists. Dr. Pax was…read moreunderstanding and patient as my Mom had her visit. We didn't ultimately have services done here because her issue required skills this office doesn't have, however I greatly appreciated her care and concern.

Love them! Been seeing Dr. Ott for over a year now and have never had a bad experience. The…read morelocation is accessible, clean, and updated. The staff is friendly, attentive, and timely. The Dr. is thorough, knowledgeable, caring, and personable. I really like the location. It is set in Hyde Park/Oakley area and in a cute little office building. There is always ample parking out front and it is a safe area. They are located on the main floor, just follow the signs and you can find it easy peasy. The staff is always super nice and attentive. I am always greeted when walking in and not left to wonder if I need to sign in or if I am going to be left waiting or anything. I have always been taken back in a timely manner and have never had to be there more than maybe 45 minutes in total for a routine visit. Dr. Ott is super nice and a great dentist. The hygienists are always thorough, painless, and thoughtful. They think about the whole picture of your oral/teeth health and take your insurance into account when deciding on testing. Overall, great place to go once or to become an established patient!

Dentistry is fine. The dentist I was seeing left and they didn't tell me... just put me with a…read moredifferent dentist, with no explanation. They owe me over $100 and its been over 2 years!!! Every time I call, its a different excuse about why they haven't refunded me yet. They make you pay before they get insurance payment. My new dentist doesn't do that and it is so refreshing!

I've been coming here for about a year now and they've been excellent! I was able to get in…read morerelatively quickly for my first appointment and their schedule is quite flexible! Everyone in the clinic is very friendly and they have always done a great job with my teeth! They offer all of your standard imaging and cavity services. There is a lot of street parking and then a small lot behind the office. The office itself is comfortable and clean. Highly recommend!

I've been a patient here for about 20 years. I'm thrilled that there is now a female dentist, Dr…read more Paulette Duncan, on the staff. While the Logenmanns are great people, she's a nice switch. Great spot for your dental care!

This dental office was referred to me after relocating to Ohio. I could not have been more…read morepleased. The office is managed & staffed so well it's unlike any other medical or dental office I've encountered. You are greeted from walking in the waiting area, rarely (if ever) have wait time after your scheduled appointment, have great dental staff from office, dental assistants & hygienists & of course the dentists. I routinely see Dr Meier & Amanda & am extremely happy with all the dental appointments & care I have received. Highly recommend!

I've been seeing Dr. Melissa Meier for years and I couldn't recommend her & her staff more!…read moreTypically going to the dentist isn't the most enjoyable experience in the world but I've never had a bad experience at their facility. The front desk staff has always been friendly and every hygienist I've encountered has been kind and provided quality care. Dr. Meier herself is an absolute gem as well. She's so sweet, always patient and willing to answer any questions I have, and makes the visit comfortable and pleasant. 15/10, the best of the best.

I've gone to Dr. Applegate since I was in elementary school (I'm in graduate school now)! The…read moreservices provided here are impeccable. Whether you're coming in for a routine cleaning with a hygienist, or you actually have to get something fixed in your mouth (and I've had my fair share of both), you can count on this office to do it right. Everyone here is so nice and they're very good at taking you back for the actual time your appointment is. I especially love the way they clean your teeth now. They use this thing called an air polisher with glycine powder, and it's top of the line! This eliminates some of the scraping that takes place, and the glycine powder gets your teeth cleaner than ever!

My husband came down with the flu over the weekend. He called Monday to cancel an appointment on…read moreTuesday. He was told that it would be $100 for a cancelation fee because it was under 48 hours. The last day in the office was Thursday. He wasn't ill at that time. She wanted to know his symptoms so that she could judge if he was sick or not. Basically, she said to keep the appointment or be charged $100. They must be the petri dish of the community.

This dental office has permanently changed my life in such a negative way that this review had to…read morebe updated. I got talked into a consultation for crowns on my front 4 teeth - "to improve" my smile. Dr. M S played on an insecurity and I fell for it. Two days before the appointment I called to cancel. I had changed my mind. My gut was screaming at me to not do it. I told the office manager, Ms. M that I wanted to cancel my appointment. She said, "Sure, no problem. Can I have your name?" I gave her my name and she sucked in her breath dramatically and said, "Oh no, Michelle! You can't cancel. Dr. Marc has allotted 2-3 hours for you. There isn't enough time to get patients in to fill those slots. Why do you want to cancel?" I told her that I had changed my mind. That I didn't want to go through with the procedure. That I was extremely anxious and that my gut was telling me not to proceed. She said, "Why are you so anxious? Dr. Marc is one of the best. He does fantastic work and you'll be very happy with it when it's done." I started to cry. I told her I did not want to do it. She told me that I could not cancel the appointment. And against my better judgment I went to the appointment. That was the start of permanently ruining my teeth, my speech and my eating. My life has been turned upside down. The very first day when the numbing wore off I had searing pain in my teeth. I had extreme cold and heat sensitivity in my teeth. I was drooling and had a terrible lisp. I was told that it was because it was the temporary teeth and the permanent ones wouldn't cause a lisp and that the pain would go away with time. It did not. I called several times and had a few visits and many, many X-rays in the four month period after the first visit to get the crowns put on. Why? Because I was in so much horrible pain that I couldn't eat and I couldn't sleep. I was told that nothing was wrong. Well, I had abscesses! And my teeth had died because it had been left for so long. It took 4 months for them to find the infections and by then it took 4 rounds of antibiotics to bring the infections down. Which destroyed my stomach. I had pain up into my nasal cavities and cheek bones but I was told that there was nothing wrong with me for 4 months. I was then told that I needed root canals to fix the damage. Dr. M did the two root canals. And I still had terrible pain. I was told there was no reason for me to have pain and was being treated like it was all in my head. So, they finally decided to do a 3d panoramic X-ray. I had to see a specialist. I needed an endodontist and would likely need an apicoectomy. Surgery! I found an endodontist in my insurance network, since the one he referred me to and sent my X-rays to were not in my network. But they would not send my endodontist my X-rays. The X-rays were requested multiple times and were never sent. I had to go to their office and tell them that I wanted my X-rays for surgery. The endodontist said that there is significant bone loss due to how long the infections were let go in my mouth. Four months of ignored infections caused permanent bone loss. I had a new hydro-therapy procedure and the root canals redone. I was told that the root canals had not been done properly and the infection had not been properly cleaned out. I still had infection in my teeth 5 months on from getting the crowns. I have not had the apicoectomy. Yet. It is likely in my future because I still can not eat the way I used to. I can no longer tear or rip foods with my front teeth. I can no longer eat anything chewy or bite into things like crusty bread or bagels. And forget about ever biting into an apple again or eating corn on the cob. I still have pain in front teeth when there's any kind of pressure on them, ie - pushing with my tongue or my teeth coming together. It's been a year since the initial procedure and I still have pain. Oh, and I still have a slight lisp. Yep, at 53 years old I now have a lisp because of this dentist! I was also told that losing those teeth completely down the road is still a possibility. What a nightmare! Who wants to hear that they may lose their two front teeth! All of this has cost me thousands and thousands of dollars. When me and my family left this practice after what they did to me I could not get my dental records and X-rays sent to my new dentist. The office requested multiple times, and just like the endodontist, could not get them. I had to show up at the office and tell them that I wanted them sent right then and I waited in the office until they sent them over. If you value your teeth, your health, and your money then you should avoid this dentist office at all costs. My life has been permanently altered by this office and I will never eat or talk the same again.

I broke one of my molars and was in pain. After calling around to multiple offices (including my…read moreregular dentist) no one could get me in in a reasonable amount of time. Someone recommended Silverman and I called them, they were able to get me in right away. They fixed my broken tooth in less than an hour and were very upfront and transparent about cost. I also had to take an 18 month old with me to my appointment, and the whole office was so patient and kind to help out with keeping her entertained during the appointment. Highly recommend!