We had a new HVAC unit installed back in the winter because our old one went out…read more Harkey Heating & Air gave us the best price for what we needed. They came out gave us an estimate, a couple days later came back and installed it. They were personal but professional, they worked and got it done quickly and to an excellent manner.

Thank you Harkey's Heating & Air for your quick response and service call today! So nice to have a…read morewonderful service I can depend on in mooresville. Great job Ryan Harkey!

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.

I WILL NEVER USE CLEARWATER SEPTIC AGAIN NOR DO I RECOMMEND THEM!!!…read moreI just don't understand companies anymore. We used Clearwater the last time we had to have our septic system pumped so when it came time to do it again I called and set up an appointment. Just 1 hour before the appointment the owner texted and said his truck had broken down and he was not going to be able make it. I texted him back and ask him when he was coming to do the job and he never responded back and that has been 10 days ago now. You own a septic system company and you only have the one truck that can do the pumping?? So when it's out of service do you do to other customers what you did to me and just say you're not coming to do the job then quit responding?? How companies stay in business treating customers like this I will never understand. That kind of sorry assed customer service only makes people angry and causes them to find a septic company that will show up and do the job as I did (Rays Well And Septic) and causes your company to lose money which you don't seem to care about or if you did you would not treat customers this way.

We needed an old septic tank pumped so we could abandon it. We called several companies to get…read morequotes and Clearwater was the best price. When the technician came out he told me that there wasn't much in the tank and it really didn't need to be pumped. I really appreciated his honesty that saved us the fee. We would definitely use them again! Even when the scheduling got a bit messy, they offer a solution to make it right. Excellent customer service!!

Great experience start to finish! Called for an estimate on a total rewire + upgrades and Tim came…read moreover, we discussed what I was looking for and did a brief but thorough inspection of the current electrical system. Received a detailed estimate by email along with a few additional recommendations on how to make future upgrades easier (adding a sub panel in the garage instead of just running a 220v outlet from the main panel). The job itself went smoothly... Tim, Gary, and Bailey seem to work well together and set realistic expectations and timeframes. They were accommodating to changes along the way, and were willing to share ideas and suggestions when asked. Workmanship seems neat and professional, communication throughout the project was great, they finished ahead of schedule and on target as far as their quoted price. I got estimates from several electricians in the area before finding Kolpin Electric and was blown away at how eager several of them were to cut corners and take shortcuts despite being told that money wasn't a primary concern... Kolpin wasn't the cheapest nor the most expensive quote, which I guess is the sweet spot you want to be in. 1 week after completion I'm thrilled with the job they did, and while I don't think I'll have many reasons to call them back to do more work at this house, I'm glad to have Tim's number handy just in case and certainly if I ever have need for an electrician in the future for another project or to refer to friends/family/clients! Thanks again guys!

Tim and the gentlemen who came out to install our floodlights were so great! Communication was…read moregreat, and they came when they were supposed to. They even came back out the next day to make a minor change to the lights. We would highly recommend Tim and his crew and look forward to doing business with them in the future!

Thompson Plumbing provides absolutely outstanding service! Jessica runs the office flawlessly,…read moremaking scheduling incredibly easy. The plumbers, Wes and Nick, arrived promptly and did a fantastic job. They were professional, efficient, and highly skilled. I cannot recommend this team enough! We have used them for years and will continue to do so. Thank you all for always doing a great job!!!

I can't say enough good things about them. Friendly, professional and very timely. The first time…read morethey came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

I scheduled Halls plumbing about 2 weeks in advance to service some issues in recent home purchase…read more Andrew Hall responded to the call on time. He addressed all the issues/ loose shower heads, faucet pressure, rocking toilet and a leaking hot water heater. His repairs and replacement of the hot water heater were very reasonably priced and he took his time doing it right. As he worked on the issues he noticed some other minor items that he just corrected and did not add to the bill. Andrew treated me like friends/family, did an excellent job and is now responsible for all my future plumbing needs.

I called Hall's plumbing on a Saturday, they were one of about 7 company's I had call. All of them…read moretold me they may could come out anytime between 10am and 5 pm. And would call when someone was available to come my way. I explained to all of them including Halls that I had already been without water for 24 hrs, and the first one to get there would get the job and I may have to cancel. The lady at Halls explained to me that if they pulled into my driveway ,I would be charged a service call. So when n another person got here first I called to cancel them from coming out, and no one answered the phone, but I left a message. A little while later they showed up at my home, and I told him I had canceled. So I called the office, while he was here. The lady that answered the phone, told me she did not answer the phone and I would be charged for a service call, even though I left a message to cancel. Well today I got my bill in the mail for 137.00 Cynthia sterling

These guys are the best. I have used Minyard over the years and have always been satisfied with the…read morelevel of service. Jeremiah and Norell did a great job today repairing a broken water line. I highly recommend Minyard. -Lee Ennis Northlakes NC

I have to say I had a great experience using Minyard Plumbing. After returning from a long trip, we…read morehad an issue with drainage of our house. Other companies wanted $500 or more to come out on a weekend and couldn't guarantee service. Minyard guaranteed they could get there and the price was affordable. They fixed the problem the first time out. Will definitely use them in the future.

Called for furnace service (not working) around 10:30am (very cold weather). Talked to the rep at…read moreStout. She told me she'd get a tech on it, when possible. No more than 2 hours went by and I received a message a tech was on the way. Drew showed up, very professional, very personable, and listened to my experience. Checked a couple things, then checked the furnace. Reset the furnace, waited to make sure it was working correctly, then checked the moisture output on the house. Working perfectly! In and out in ~15 mins!!! Warmth!!! Thanks Drew/Stout! Perfect service AND NO SELL talk! Great service! Highly recommend!!! 5 STARS!

I rent a small farm house off Hugo Drive. The unit on the house is over 35 years old, and our…read morelandlord refuses to replace it. Stout has been out several times and the unit is still now fixed. Most of their technicians are very polite and knowledgeable. Today a very rude technician told me the unit is working fine, and no unit can cool a home when it's 90 degrees out. Funny, he should tell that to the people in Phoenix! I told him the unit ran all night, to which he stated, " it's hot at night too". It was 75 degrees last night. When I called to complain to the owner he dismissed me and told me that "this isn't between our company and you, it's between you and the landlord". He could careless that his technician was rude to someone. I recorded the conversation and he didn't even want to hear it. He even tried to give me crazy story that with the humidity in the air the unit would run all night to get the humidity out of the walls. I'm 53 years old and have owned countless homes in several states and have never heard of such a thing. I believe he knows the landlord and is trying to help her not replace the unit. Repulsive!