My optometrist retired with the madness of C19. Was on the hunt for a new Dr & found Harlan Wong,…read moreOD. Lovely & enjoyable experience. Great chat & easy scheduling. Glad I found a new Dr for my family!

Does anyone have current contact information for Dr. Wong? I'm a former patient and he didn't…read moreprovide any way to get medical records before shuttering his practice. I need my medical records and don't know who to contact! Yelp is forcing me to give a rating -- he was 5 stars as a optometrist but apparently 0 stars on notifying customers about closing!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

This review is long overdue. I've been going to BBO for number of years now and wanted to give a…read moreshout out for Treat. In a time when customer service is taken over by bots, it is so refreshing to receive top-notch, in-person service. Treat has gone above and beyond in addressing my needs and concerns. He even took the time to call my optometrist in SF due to unclear prescription details. And when he says he'll call you back, he'll call you back. They accept VSP and have a great line of frames to accommodate the Asian nose Bridge :) You can park at the back of the building for free (secure lot) and get a sammy at Ike's next door after your visit. Please support this local business!

Beyond grateful for the team at the Berkeley optometry clinic. I was able to get my Scleral lenses…read morecovered by insurance and shipped to my house! I can't begin to explain how easy and pleasant my experience with Allison was. The receptionist was also amazing I wish I would have gotten her name. Big thank you to everyone who made my experience enjoyable Can't wait to finally be able to see again!!

The optometrist I see there is very helpful, but my rating is 1 for the phone service. I have been…read moretrying to call for 2 days now and cannot get through. Phone or visit is the only way you can contact them. (parking is impossible so you never know when to just drop in) It is like back in the 80's. I'm looking for another provider that sells the glasses I like. Why don't they add email contact?

Very disappointed in the poor customer service here for getting frames, I have been going to this…read morelocation for over 20 years now and I will not get glasses here ever again. Once they had excellent glasses and super friendly staff to help but not anymore it's be bad for at least 3-5 years if not longer. Very disappointing.

I came to Dr. Huong feeling completely defeated by a persistent eye condition. After feeling…read moreunheard and dismissed by my other doctor, I randomly booked an appointment here simply because it was the only place that could see me right away. That decision turned out to be a blessing. Dr. Huong is truly one of the most professional, empathetic, and thorough doctors I've ever encountered. For the first time in a long time, I felt genuinely cared for. She took her time, listened closely, and worked with me to troubleshoot my condition. I finally left with a solution. I'm incredibly grateful for Dr. Huong and her dedication to her patients. Highly recommend.

I had a good first experience here, and my new distance and reading glasses seem just right. I had…read moreneglected an eye exam for too long, and Doctor Lam said that my left eye has changed a lot (much worse astigmatism), and he asked if I had been having headaches (which I had). I've now been wearing both pairs of glasses for over two weeks, and it's clear that they have fixed the eye strain that I was having. I see that some reviewers have complained about long waits to see the doctor, and in fact I didn't see the email and text messages that they sent me nearly an hour before my appointment saying that the doctor was running behind, suggesting that I come a half hour later. But I would prefer that the doctor spend however much time turns out to be needed for each client, rather than rush people out the door to stay on time. And it was not a problem because the technicians in the front area worked with me in the meantime on lens and frame choices. The technician Chris was especially helpful at answering my many questions. It took 13 days after the exam and my purchase for both sets of new frames and lenses to arrive, but they were certainly worth the wait.

I decided to write a review after the doctor couldn't keep our appointment for the second time. The…read morefirst time I made back to back appointments for my two kids. After my daughter was done, they decided to take another customer ahead of my son who had an appointment and was waiting the entire time. We waited an additional 20 minutes and left. One year later, we made the mistake of giving this place a second chance and made a new appointment. This time they reached out to us at the last minute to say the doctor is running late. Unfortunately, we already arrived when we received the message. Parking and traffic in Berkeley suck. It was a huge waste of our time.

I've never had a more thorough eye exam. I used to go elsewhere for one, but once I had an exam…read morefrom them I have never gone anywhere else. I have a high prescription and there are some eye health concerns that can come along with that. They always are tracking and educating me about them. I've had to get a recheck once, and it was free. I had to send back a pair, it was free. I have had optometrists in the past who just say "oh you'll get used to it." There is never any fuss about it at UCB.They want to get it right for you. Because they are educating new optometrists, they work very hard at teaching them how to use insurance to get the cheapest lenses. I've gotten lenses that cost half of what they did anywhere else. They just cannot be beat!

I use UC Berkeley Optometry exclusively for all of my eye care. The examination you receive is…read morebeyond thorough. Many years ago I went to a recommended optometry shop and I did not receive the level of care there that I have received at UC Berkeley Optometry ever since. I typically get my care at the Tang Center, and they also have another location on the UCB campus.

Very professional staff. Two staff were professional, friendly and helpful and because of that…read moreeverything was smooth. Love the location, parking and original Peets downstairs. We came here 20 years ago at the same office under different ownership of course. We are glad to see it is still an optometry at the same location and even more welcoming staff with great service. We will be coming back soon. Thank you

Overall very RUDE staff. The Asian lady at the front seemed very angry and not welcoming at all. I…read moredon't recommend it.

The yippies of Berkeley strike again . Only on Fourth Street will you find hippies with money who…read morethink they are better than you...no matter who you are because you know they are crunchy still and drive an EV. I will never shop here again. I'd much rather deal with the folks of San Ramon or Marin, the Peninsula for crying out loud,shoot even dog eat dog San Jose; just not this location! Let's be honest here, Warby Parker isn't meant for the simple, "I'm using my vision insurance for glasses kind of purchase." Instead, it's a moderate to expensive store for fashionable glasses and it's meant to serve the markets they populate, I'm no fool. However, I do love fashion and didn't mind the à la carte style here, so we bought two pairs of glasses from Fourth Street's Warby Parker. When I found the glasses originally, I was in San Ramon and I was helped by a wonderful salesperson whose name I unfortunately forgot. Once I had my prescription I went to the Berkeley store, out of convenience; big mistake! Especially, since the first salesperson in Berkeley confused me and apparently herself with my prescription, (progressive), and I ultimately ended up with single vision lenses, Instead of progressive. Something I was told only when I returned to a second salesperson in Berkeley Let me tell you about this second salesperson though, cause they were quite rude and judgmental. In fact they seemed to assume I made my purchasing decisions based on cost. No, no, I made my decisions based on confusion! In fact even after a second salesperson and two opticians I am still unhappy and will make sure I go back to corporate with these comments to make sure I get EXACTLY what I need and want. The first optician was nice, but super fast and didn't say much; so I was again a bit confused. The second optician was more verbal but just as rude as the second salesperson. Other than that, Warby Parker is cute.

I decided to try an eye exam and to update my contact and glasses prescription here for the first…read moretime. I have purchased glasses from here before and have always liked the selection of frames. They have lasted about a year and so, which shows good quality! The eye exam was quick and easy to book. There were plenty of appointment times available, but it is best to book ahead. The service was great, and the entire process from the exam to purchasing what I needed was smooth and efficient.

Dr. Dossa is really caring and very empathetic. She looks for solutions and makes good suggestions…read more The rest of the staff are great as well. I have AMD and Dr. Dossa has been working with me to get my vision as good as possible

Sitting with Dr Faiza in an eye exam is like getting my entire body, especially my heart attuned,…read morewhile my eyes are receiving the most excellent care they have EVER received.

Donovan K was professional, extremely helpful, friendly and efficient. He got me a new pair of…read moreglasses that I love, and was able to transfer my old lenses into new frames, so I could walk out of the store seeing where I was going. He kept the shop running (tightened a pair of glasses for someone who walked in, answered the phone and made an appointment) all while keeping me taken care of. My experience was absolutely fantastic!

Buyer Beware -- especially for high prescriptions. I…read moreexperienced a complete breach of trust at this store. I was charged for expensive thin (high-index) lenses, but the glasses I was given appeared to have cheap, thick plastic lenses and were so poorly made they were visually disorienting and unwearable. I was billed for premium High-Index lenses, but the receipt shows charges for both CR-39 (standard plastic) and High-Index materials on the same pair of glasses, which is not possible. Because of this inconsistent billing, it is impossible to determine what lens material was actually provided. From trying them on in the store and I know have true 1.74 Index The glasses from Site for Sore Eyes not behaving like 1.74. When I tried to address the problem, the managers behavior became unprofessional and abusive, including yelling at me in the store. At one point, they even attempted to keep the glasses out of my reach, preventing me from documenting the issues. I left the store in tears. The billing did not clearly match the product delivered. I rejected the glasses and sought care elsewhere. Another store was able to make my glasses correctly within days, with clear vision and no distortion. Do not trust this business with your vision or your money. The store agreed in writing to issue a refund, but more than 20 business days later, no refund has been processed. Reporting to appropriate regulatory and consumer-protection agencies. If zero stars were possible, I would select it.