We love this pet store! The owner and staff are friendly, knowledgeable, and super patient. It's…read moredog-friendly too--our pup Kona got to pick her own treat and even got three large food samples at checkout! The store is clean, organized, and welcoming. Highly recommend!

Highly recommend. I travel to the valley for a few months in the winter with my dog (miniature…read moreschnauzer). The owner/manager is knowledgeable, helpful, friendly and they carry high quality dog food/supplements/grooming supplies for your fur baby. Skip the chain store and spend your $$ here to support a local business. I believe in spending my $$ on quality food and not at the vet after they get skin/digestive issues! Highly recommend this store!

Everything. The worst service and experience. My dog came back smelling worse, no nail trim, no…read morecleaned ears, nothing. My dog smelled wet and humid. Horrible!

We haven't used Pet Smart groomers for several years. But in the past years we were very pleased!…read more Recently, we have had our pet groomed twice at the Harlingen location. The first time the cut was ok - not great but acceptable. However, today (1/29/26) the cut was not good!!! In fact, I'm wondering if that groomer was "in-training" (not a professional) because even the simple wind tunnel was awful!! Not a clear line on the sides with patches of hair in varying lengths all over the underneath area!! Also his beard looked like they tried to leave him a goatee!! $76.00 is a lot of money to pay for a pet bath and cut, especially for a low grade attempt!!!! I think we will look for another grooming shop!!

great service, great price!!! Best deal in town for dog…read morehealth!

How does a random couple from NYC end up adopting a pup from a random shelter in a small town in…read moreTexas? It's a long story but my boo and I had a few Southwest Airlines tickets to blow, so we looked up places to visit that were far and tropical. That brought us to South Padre Island. I grew up in Houston, and have heard of people visiting SPI for fun in the sun, so I might as well check out what the hype was all about. Our vacation was overall pretty slow and we had plenty of time to kill before our flight home. My boo was begging me for a LOOOONG time to get a dog, and she kept mentioning it over and over again. After hearing about people's terrible experiences with super strict adoption organizations http://www.slate.com/articles/life/heavy_petting/2012/01/animal_rescue_want_to_adopt_a_dog_or_cat_prepare_for_an_inquisition_.html and our own negative experience at some super overzealous organizations in NYC, we figure maybe going to some small town would be easier. I suggested to her to find an animal shelter to go look at dogs for fun. I didn't think they'd have any cute puppies to adopt, but boy was I wrong. We arrived there, and they had a whole litter of German Shepherd pups, and also Jack Russell mix puppies. We were a bit cautious about handling the puppies at first, but the staff there were more than helpful in answering questions and even insisting on having us handling the dogs. I saw our future Cookie Dough there and he was super cute and sleeping. I don't know how many hoops I made my boo jump through, but I was trying my hardest to NOT adopt the little guy. Me: You PROMISE you'll take care of YOUR DOG? Her: Yes Me: You'll clean out his poop and take him out to pee when it's snowing out? Her: Yes * Me: You'll pay for all of his food and vet bills Her: Yes Me: A dog's such a huge responsibility, are you sure you can take care of him? Her: Yes I wanted to say no, but I saw how badly my boo wanted a dog. Now I know why parents give in to their kids. My back's against the wall, and I had to try another last ditch effort to dodge the bullet. Just maybe, I can make someone else be the bad guy. Aha! Maybe we can't bring him on the plane! Me: Call up Southwest and see if they'll allow a dog. Sometimes they might allow them, but if there's too many dogs on the flight, we can't bring the dog on. She calls Southwest up, and confirms that dogs under a certain size are allowed. Crap. Game over. Overall, adopting a pet from here could not have been more pleasant. The staff were super nice and friendly, and very glad to help us give our dog a home. No inquisition, no dirty looks, no judgement. For $100, you get the animal with his first round of shots, microchip, and also free neutering or spaying (if you're in the area). We couldn't get neutering because our pup was just 8 weeks old and you have to use their on-site vet, but they were willing to reimburse us for a partial amount for when we have it done. It is totally possible to get a cute dog and puppy from a shelter. Boycott the pet stores! *I think I take him out to do his business mostly now, but I don't mind.

I walked in the store today and bought a 400# safe. The store was short staffed but everyone,…read moreincluding the manager did not rush me. They patiently helped me decide between two items and got me scheduled with Santiago for same day delivery! Santiago was competent and helpful! I highly recommend his services, he insured safe delivery and smiled the whole time. Thank you for making this errand so easy!