been taking our min. poodle there for over 3 months now. I highly recommend them. They do a…read morephenomenal job on our Ruby, excellent staff and service.

Never coming here again! Husband went for our 1:00 appointment. they said they didn't have time for…read morehim. They asked if they could do a partial, what's up with that????? He picked up our dog at 3:00 when they close , , I Shocked to see he was SCALPED!!! You cold see every freckle on his body!! I was disgusted!!

Employee was helpful and gentle with my dog, Coco. Coco was clean and happy. Happy with walk-in.read more

Careless employee hurt my pet…read more I had never taken my pet here so I decided to give them a try, even though I read some negative reviews. I asked them to bathe her and clip her nails, however, they also cut her fur. When I picked her up, she seemed agitated and had lots of loose fur but other than that, she seemed fine. Later that day, she didn't seem like herself. She had very low energy and I saw she was kind of limping but didn't think much of it. That evening, my son noticed she had a couple of abrasions on her chest and what looked like a puncture wound on her right leg! She was also having difficulty walking and seemed to be in pain. On the third day, she woke up with lots of swelling on that same leg which, according to her vet, was a result of the puncture wound. She picked up an infection from the wound and I picked up a $350 bill. After our visit to the vet, I stopped by the groomers again to speak with the manager and the receptionist seemed genuinely concerned. She said she'd talk to the owner to see if they'd at least pick up the Vet's bill. She called me the next day to say her boss would not take responsibility for Lexi's injury. I am outraged that sometime like this could happen and that they did not disclose it to me! I know accidents happen but this has really traumatized my dog.

We love this pet store! The owner and staff are friendly, knowledgeable, and super patient. It's…read moredog-friendly too--our pup Kona got to pick her own treat and even got three large food samples at checkout! The store is clean, organized, and welcoming. Highly recommend!

Highly recommend. I travel to the valley for a few months in the winter with my dog (miniature…read moreschnauzer). The owner/manager is knowledgeable, helpful, friendly and they carry high quality dog food/supplements/grooming supplies for your fur baby. Skip the chain store and spend your $$ here to support a local business. I believe in spending my $$ on quality food and not at the vet after they get skin/digestive issues! Highly recommend this store!

Dr. Downey and her staff went so far above and beyond to help us on one of the hardest days…read more Saying good bye to a fur baby is incredibly difficult, Dr. Downey and her office were so kind to both my dog and myself! I cannot say thank you enough!

Dr. Gale Downey/this clinic just killed my cat, took her to get her declawed this morning,…read more05/25/2021, and the veterinarian called around 1:00 pm stating that the surgery went well and the cat was recovering as expected but when they went back, apparently my cat was left unattended while they had lunch, she was found unresponsive, did cpr but were unsuccessful. I went and pick my cat and the veterinarian did not talked to me or had the decency to apologize, instead had an old fat guy talked to me. So please beware of this place and protect your pets, for my is too late.

My mom took my sister's pup to get groomed and he came back looking better than ever. Her mini…read morepinscher looks like a show dog! Awesome job! We will return!

They send daily report cards and videos of your pet. Fenced back yard to play in daily…read more Very convenient to Harlingen airport.

If I could give zero stars I would! I had scheduled Christmas boarding for our 3 mini poodles with…read morePampered Pets. After a 9 hour drive from DFW the owner of Pampered Pets was no where to be found! I called several times, left messages, waited in an empty parking lot and worried. What kind of business treats their clients this way??? Several phone calls later I was able to secure the needed boarding for our dogs with South Bark Grooming (Village at Laguna Vista). The staff at South Bark Grooming was wonderful with our pups and even sent us pics with our pups posing at the Christmas tree. Our dogs were happy & clean when we picked them up. THANK YOU South Bark Grooming!

The ladies at Pampered Pets always take care of my boys, Gus and Otis! They are always sooo nice…read moreand our dogs are like our babies so we are really picky about who we board them with or have shave them etc, but I 100% trust the owner and the other gal who helps her!!! They are amazing and so accommodating and my dogs love them! Thanks for always taking care of our boys when we need it!!!

They did an amazing job grooming my Australian Shepherd. Will definitely be going back......read more

Everything was amazing! Our three pups stayed while we travelled out of the country. Two are older…read moredogs one recently having surgery. They took great care of them even changing bandages on our mini schnauzer that had surgery recently.