Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Best flooring contractor! I recommend Ion to everyone in Chicago who needs their floors done! He is…read moreextremely professional, detail oriented, flexible, and easy to communicate. He takes his work seriously and genuinely helps the clients get the best result! His price is also the best, never wastes the materials or comes up with unexpected expenses.

Ion came in as a savior for my project .He was always on time, did an excellent job and was able to…read moresqueeze my project in his busy schedule. He is a true professional when it comes to attention to details . Reasonably priced- rare find nowadays My condo looks like a million dollars now :) .

Have hired this place twice - once for carpet in a bedroom and another time for stairs carpet after…read moreI refinished the bannister & they're consistently fairly priced, courteous and provide great value and quality of work. They're transparent with timeframes and are flexible when adjustments are needed.

What a great company! Dawn and Larry are great to deal with. The communication between everyone was…read moregreat. The prices were great and they expedited the installation for us. The installation guys were in and out in less than 1.5 hours. I highly recommend Universal Carpet!

Poor driving when arriving to customer on site. I witnessed no blinker merging, tailgating, and…read moreoverall just poor coming duct and representation of the business.

We just got our floors, baseboards, and stairs done with Emanuel and his crew. They did a great…read morejob, were quick, accommodating, and clean and reasonably priced. Will be using again and referring to others in the future.

My husband and I wanted to install a hardwood floor in our LR/DR of our Gold Coast condo. After…read morescouring online reviews, we narrowed the candidates to four. Three were eliminated because of the onerous terms of their form contracts, the unprofessional rep who visited us, or the delay/failure to provide a written bid. 312Flooring was completely different. Jesse, who came to bid the job, was knowledgeable, helpful, and obviously had authority to respond to questions and concerns. Peter, the owner, reviewed Jesse's video of the job, and approved the written bid. We chose 312Flooring. Their bid was not the lowest, but they were not the highest either. Peter and Jesse guided the project through our Condo Assn., stayed in touch with us reporting their progress, and were ready to start on the date promised. On the appointed day, the installation crew, Juan and his two sons, arrived. The next three days were almost pleasurable -- they were skilled, polite, respectful of our home, and enormously helpful in resolving the difficulties that arise during any remodeling project. Our floor was finished on time and on budget and we are very pleased with the finished product. While any home improvement project can be stressful, we heartily recommend 312Flooring should you decide to replace or install hardwood flooring.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

We know that "Everyone has a guy" but I can honestly tell you, BEN is OUR GUY! We found him, he…read morecame, he saw, and he conquered! He answered our call for help and did an amazing job! New deck, floors throughout, doors, trim, porch repair and everything else! I have a list of projects and am first in the lineup for his services because I wouldn't trust anyone else. His company is honest, fairly priced and the work is outstanding! You won't go wrong, and if you do, call me!

They immediately picked up the phone while others that I called I had to leave a message. They…read morequickly set up a time to come look at the work. Confirmed they were coming that day and communicated an hour before they got here. Work was excellent and very courteous and polite. I will definitely be calling them for any future work.

While interactions and communication with the teams was professional, courteous and helpful, and…read morethe quality of the carpet seems to be good so far. The quality of the work has warranted the low rating. They did not order the correct quantity of carpet to begin with, which meant two occasions for installation. But I do understand mistakes can happen. However, I now see that should have been a flag. After less than 6 months, there are multiple very visible seams in several locations. The worst being in the middle of a hallway - a major area of the house. I had never ever seen a seam in any carpet ever before, any where, so it was strange and somewhat shocking. They did respond and schedule to fix it in a timely manner. However, after spending 3 hours to supposedly fix the issues, a week later, the seams are just as bad. This has colored the whole experience to be extremely disappointing and I would not recommend them. At least not for carpeting.

I just had to write this to say how happy I am with Jim Douglas and his team. I have had backsplash…read moredon't in my kitchen and carpet cut into a rug for my family room and I love both!! They were so easy to work with. I highly recommend them!!!