1. Kirkland Sawmill

1. Kirkland Sawmill

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Kirkland, IL

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Kirkland Sawmill

4.3 (6 reviews)
Closed 8:00 am - 5:00 pm

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Floor Mart

Floor Mart

(4 reviews)

I had used Floor Mart in the past and had a good experience so thought I would use them again…read more This was a mistake. Brad, the owner, had horrible communication and customer service. Delays due to Covid are understandable, delays in communication and responses are not. Brad would agree to call back with answers to delays, I would not hear from him and I would time and time again have to attempt to call/text him. However, when it was time for payment ( which I paid in 2 days of his request), he harassed me with multiple calls and many texts daily with a harsh tone. I will definitely not use them again and would not recommend them.

By far the worst carpet shopping experience. Our neighbor recommended this company so my wife…read morescheduled an appointment for Brad to come out to the house and show us samples. Day 1, Brad was scheduled to come by at 7:45 am but never showed. My wife called the store and found out that he was still at his house. A phone call notifying us that he had to reschedule would have been the appropriate thing to do, but no call. Already upset about the no show, we decided to drive to the store to look at the carpet samples. Once there, we selected three different carpets and requested prices. The woman at the store said she would pass the info on to Brad and he would call us with pricing...No call received. That evening we went to two other flooring stores (Flooring America and FDW Carpet One Floor & Home). Day 2, next day both Flooring America and FDW came to the house to measure the rooms and provided quotes. Day 3 and we still had yet to hear from Brad so my wife called once more to have at least three different options to choose from...again no call back. Day 4, we decided to go with FDW because they came in lower than Flooring America. Day 6, our carpet was delivered and installed. I cannot understand how this company is still in business. Furthermore I cannot fathom how some folks received exceptional pricing and service yet we didn't receive not even a quote. I would not recommend Floormart to anyone.

Kirkland Sawmill - buildingsupplies - Updated July 2026

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