So I have to update my review again. After trying multiple orthodontist, it became abundantly clear…read morethat they don't have the skill Dr. Trapnell does and some of them are significantly more expensive. So we returned here to try and be a bit more patient. ABQ Orthodontics customer service was as good as it has been in the past, even with the quarantine and social distancing orders. The wait was minor and Doctor Trapnell was on it as usual. I'm happy to say they are in fact the best in ABQ. I won't even mess around when any of the rest of my kids who may need ortho... I'm saving time, money, and getting the job done right by picking ABQ ortho.

I initially went in for a consultation, but my experience was very disappointing. I sent detailed,…read morethoughtful questions to the office regarding the proposed treatment, but despite following up multiple times over several months, I was repeatedly told the doctor was 'too busy' to answer me. Eventually, the office stopped responding entirely, yet they still had the audacity to mail me a letter asking if I was ready to move forward with the treatment. It felt like they were only interested in my business, not in taking my concerns or my health seriously. I would recommend looking elsewhere for an orthodontist who actually values patient communication.

I've have three children we trusted Dr Jorgensen with orthodontic care. They are grown adults. One…read morein NM, one in AZ and one in TX, they now are having so much trouble with the permanent retainers required by Dr Jorgensen. All the dentists they've seen don't understand the reasoning behind this decision! All of my children have had extra expenses because of this! I absolutely do not recommend this office. In the end it has costed all my grown children lots of extra money because of the permanent retainers!

I had my braces removed in January 2024 and fully paid off my out-of-pocket balance by April 2024…read more Over a year later, in July 2025, I suddenly received a letter stating I still owed a balance of $582 -- supposedly the portion that should have been handled by insurance. I want to note that up until this point, my experience with the office had been good. The staff was professional during my treatment, and I left satisfied when my braces came off. Unfortunately, everything since then has completely changed my opinion. I immediately contacted both MetLife and the orthodontist's office, and since then, I've been going through hoops trying to get an explanation. What bothers me most is that this balance is only being brought to my attention a year and a half later, long after my treatment ended and my account was paid in full on my end. This delay feels extremely unprofessional. To make matters worse, in August 2025, I received another letter from their office that included another patient's personal information along with mine. This is a major privacy concern and shows a complete lack of care in handling patient records. Now, I'm left trying to figure out how to cover a balance that I was never made aware of during or shortly after treatment, while also questioning how securely my own information has been managed. Regardless of where the miscommunication lies, the way this was handled reflects poorly on the office's professionalism, transparency, and respect for patient privacy.

Haltom Orthodontics LLC is a great provider. Dr. Tucker Haltom and Dr. Darren Haltom are both…read moreoutstanding orthodontists who really care about their patients. They've added a new orthodontist (I apologize for forgetting her name) who is also excellent. The whole team at Haltom Orthodontics is dedicated and professional. I especially want to mention Lisa, who made nighttime retainers for me--excellent and wonderful to work with. And Yvonne, who made permanent retainers for me--superbly skilled and great to work with. Haltom Orthodontics is the best provider of professional services I have experienced.

I have truly enjoyed working with this establishment over the last two years. I had some mild…read morecorrective work to be done on a full set of teeth, including wisdom: Closing top gap between central incisors (8,9), lateral incisor movement forward (26), and some cuspid rotations to name a few. I ended up here because I wanted a second opinion. The first place I went to suggested to me that only braces would do the trick for alignment and to correct mild mandibular retrognathia, the consideration of mandibular osteotomy and distraction osteogenesis. It was thorough I'll give them that, but I wanted Invisalign. My alignment issues were cosmetic at least or only negligibly deficit in function at worst so all of that seemed excessive. So I decided to part ways with that establishment and seek a course of treatment elsewhere. I do not remember how I came across Haltom Orthodontics, but it was definitely a worthwhile discovery. The evaluation was thorough and the communication was an open dialog between patient and doctor. I discussed my expectations and desired treatment and listened to how that could fit in my plan of care. They accepted my insurance, Delta Dental, and I paid the rest using in-house financing; it was a simple process. I was able to pay for the entire treatment over the course of a year. So, long story short I was able to get an all Invisalign treatment plan, correct my alignment deficits & functionality, minimize the mild retrognathia and keep my fully functional wisdom teeth. Post-plan corrections and tweaks are part of the deal to hone in the finishing touches and I opted to keep final retainers as aligners, and not a permanent fixture, also a conversation of options. I love dialog! From the front desk to assistants and molders to Dr. Darren Haltom himself, the entire staff is friendly and welcoming. They even have a reward program called the Haltom Smile Club for consistent appointments and early arrivals that delivers gift cards through accrued points in amounts of $10-$100: iTunes, Starbucks, Regal, GameStop, Best Buy, Target, WalMart, Abercrombie, Aeropostale & more. Adults & kids alike will find this a great place for all orthodontic needs!

I had never been to an orthodontist before Dr Harnick and…read morehis staff made me feel very welcomed and comfortable They took their time to converse get to know me and ensure I understood everything They have 2 locations which made it very convenient to zip over get in and be back in the office quickly The office is clean and they have the best chapstick

My son recently got his braces off and we couldn't be happier with the results! Dr. Harnick was…read morevery professional throughout the process and we always felt well informed about his progress. He also has a great sense of humor and is pleasant to be around. The staff was all very friendly as well. On a couple of occassions, we needed to come in because my son ate something that dislodged a wire and they got us in immediately both times. I would not hesitate to recommend Dr. Harnick. We'll definitely be back if my daughter needs braces as well.

We just started care with Dr. Rose today, but I can already tell that this is going to be our…read morefavorite dental office yet. The whole staff is warm and inviting and close-knit, and the office environment is soothing and feels a bit like home. I can confidently say for the first time, I'll look forward to coming to the dentist!

So I am a new patient here. All the people I have met are professional and friendly. The office is…read morewell organized. Dr Rose has many years experience. Big shout out to everyone who is part of this team !!!

I love how it changed my teeth i feel better and it looks great i had such crooked teethe but now i…read morehave great teeth they look nice thank u so much abq orthodontist

I'm out of town on business and my permanent retainer popped on one of my teeth. I called asking…read moreto see if I could be seen to have it placed back and they were able to see me on the same day. The service was quick and easy and the staff was very pleasant. Especially Vanessa who was able to place the retainer back on. I would definitely recommend this location.

Came here to get my permanent retainer glued back on. After 25 years the glue wore thin on one…read moreside. They were able to get me in quickly but did not to a thorough job because about 3 weeks later the glue chipped off. I called to let them know, they said we will fix it for your one more time. Second time going there the staff had an attitude in addition did not do a very good job, they didn't even take off the existing glue that was chipping off and put a very thin of glue without any prep work, no primer or even air. So of course it chips off again. I called to ask for a refund and was told no because they don't do permanent retainers... then why offer to fix it in the first place?! But also what an easy way to collect 74 bucks and do a shitty job so it will need to be fixed again in the near future. Very disappointed with the actual service and the customer service. Red flag when an orthodontist can't guarantee their work. Ultimately, I had it fixed at a different orthodontics office that did a phenomenal job. The actual orthodontist was the one that did the repair and was very thorough. Used primer, extra glue, held the retainer in place while the glue hardened with the light, was charged half the price, and they told me if I have any problems to return. I do not recommend Northview orthodontics.

I don't know anyone who would elect choose to undergo orthodontic treatment just for the fun of it…read more However, for quite a few individuals seeing an orthodontist is medically necessary. If you need the treatment, finding a good orthodontist is so very important. As an adult seeking treatment for the third time, I would know just how much damage a bad orthodontist can cause. If I could go back in time and reverse any decision, it would be to never step foot in a certain orthodontist's office. I want to make sure the third time is the charm and I am so grateful for Dr. McDonald's expertise. Seriously, seeking treatment with his has been a lot of work but that is because he wants to get to the root cause of why someone like me has had to keep coming back. In my case it has been trying to solve some breathing issues that are linked to some cosmetic issues I have experienced. He has been so helpful and I love how excited he is to do his job. You can tell he really wants to help and doing so brings him real happiness. What more can you ask for in a medical professional? I have only had bottom brackets and a palate expander in for a few months. The palate expander has been torture but according to Dr. McDonald it is working so we shall see. Forward thinking to when this monstrosity is removed and my mouth is liberated.

I can't say enough about Dr. Butters office. Both my…read moreChildren have received the best care possible. Very friendly staff,caring technicians & just the best comfortable atmosphere. Dr. Buttner is the best Orthodontist Dr in town! Very pleased!!

The staff here is awesome and so incredibly nice. Even in these strange COVID times, they seem to…read morehave adapted very well, taking all precautions necessary to keep the patients and staff safe and healthy. Both times I have been there so far, there has only been one other patient there at the same time as me so they really try to spread out appointment times so that everyone is safe. Not to mention, they take your temperature before you enter and everyone is wearing masks. Dr. Buttner took her time explaining my orthodontic options, making sure I was comfortable the entire time. She was extremely patient and knowledgeable. I have had such a positive experience here I would recommend Dr. Buttner's office to any of my loved ones.

Had a wonderful experience with Dr. Dunn. Staff is always nice, office is very clean. I would…read moredefinitely recommend this place to anyone needing braces.

This orthodontic office was recommended by my dentist and I gave had an amazing experience. From…read moreDay 1 they were welcoming and helpful. They gave me all the information I needed to make an informed decision, and always answer all my questions. Everyone is also cheerful and friendly...why would you go anywhere else?

If I could give minus stars I would the dentist there was extremely rude. I was trying to sit next…read moreto my brother to hold his hand to comfort him during the procedure and she spoke to me like I was a child. I asked why I could not stand next to him, and she said because parents have jumped on her before.I can see why, but I cannot see why she would assume the same behavior from me. we will never be back to this place again.

went in today with my daughter to get started with a vision plan everyone was supper nice and…read morewelcoming. Wendy was very well organized and explained everything very clearly. Definitely recommend Wendy but everyone was very welcoming.