I recently called this orthodontist based on a strong recommendation. We were ready to move forward with treatment but needed to ensure it was the right fit financially and medically for our daughter. Unfortunately, our experience was disappointing. When I inquired about ballpark pricing to confirm it fit our budget, I was told that no pricing could be provided without a consultation. The bigger issue arose when I offered to send over my daughter's recent imaging to avoid unnecessary radiation exposure. Cindy said the office's policy requires retaking all imaging, even for a basic consultation. I expressed that we would be fine with new imaging if we decided to move forward with treatment, but just for a consultation, it seemed unnecessary and potentially harmful. The refusal to consider this, prioritizing policy over my child's health, was a deal breaker for us. We're looking for a practice that is flexible and willing to work with our needs, especially when it comes down to the health of a child. While I didn't proceed beyond this initial interaction, the inflexibility and disregard for a child's well-being were enough to leave a lasting negative impression. I wouldn't recommend this practice to others based on my experience. First impressions are crucial, and unfortunately, this one was a red flag. read more

I did extensive research prior to choosing an orthodontist for my only child and saw rave reviews for Dr. Jorgensen. It was all I expected and MORE! The staff is friendly and cooperative. The office always looks so festive and kid-friendly (even iPads and computers to play on in the waiting room). The "procedure" area is an open floor plan with a gorgeous salt water fish tank, a clear view of the Sandia mountains, and always the coolest tunes playing. Even the most painful experience (discussing the bill ha!) was totally straightforward; the office staff member explained options that fit our needs. I am so grateful for the doctor and the staff and the professionalism, care and positive attitudes we experienced. I would most definitely recommend and refer Dr. Jorgensen to anyone I know. P.S. When researching for an orthodontist, they had me at "fresh, baked cookies." read more

I was first made aware of Dr. Jorgensen's office while working for a dental practice that referred our patients to him. I instantly knew why we referred our patients to him. The feedback we got from our patients after seeing Dr. Jorgensen and his staff was outstanding and reassuring that Jorgensen Orthodontics was the best place to send our patients. Everyone complemented about how nice and knowledgeable the staff is and how professional and passionate Dr. Jorgensen is. I was able to experience this when I spoke with them about mutual patience and once when I was able to go visit their office. I now have friends & colleagues that are patients of Jorgensen Orthodontics and they always speak highly of the care that they or their children receive. From personal and professional experience, I highly recommend Dr. Jorgensen. read more

Dr. Jorgensen is the most professional doctor of any medical discipline I have ever met. His appointments are on time and he doesn't try to get you to do orthodontic work you do not need. He saw my son for 3 years before he said he was at the right stage for braces. Then, the braces he recommended were the least evasive ones that cost much less than we had thought they would. Dr. Jensen's office seems busy, but not ever crowded. You really get the feeling his staff really likes working there too. No one is in a bad mood or short with you, which for me, seems uncommon in medical professionals offices these days. If you think you may need orthodontic work, see Dr. Jorgensen, he will not try to sell you more than you actually need and it will be an enjoyable experience. read more

My 10 year old son has been seeing Dr. Jorgensen for a little over a year now and we are extremely pleased with the work he has done widening his palate and now straightening his teeth. We tried other orthodontists but unfortunately, they just wanted to remove teeth or just didn't seem like a right fit for our family. Dr. Jorgensen and his staff are all so friendly and knowledgeable! They make the kids feel at ease and are always willing to stop and explain procedures or processes to both the kids and parents. The office also has a website that is very useful in making or confirming appointments. I am so glad we discovered Dr. Jorgensen!! I would most definitely recommend his office to anyone in need of orthodontic work. read more

Dr. Jorgensen and his staff are extremely professional and radically personal! Dr. Jorgensen's team constantly brings their "A" Game! From the office staff, that greets you when you walk in, to the Orthodontic assistant, and "Dr. J" as we all call him; treats you like you're the most important person on the planet! The environment is fun and stress-free, "Who would have though having braces is FUN?" ya I know "Oxy-Moron" but seriously, If there was an eleven star rating for this amazing team, I sure would have awarded it to them. I encourage anyone who is thinking or is considering having orthodontic work done to visit Dr. Jorgensen and meet his "A" team staff. You will be glad you did!!!!! read more

Both my daughters have had braces through Jorgensen Orthodontics and we are currently waiting for my youngest to loose all her baby teeth to see if she will need her second set of braces. Dr. Jorgensen has always taken the time to show us exactly what is happening on their x-rays or with their braces, where they should be and what he expects to happen. He talks to the kids not just me so they feel comfortable. If something is going to be 'uncomfortable' the staff tells them upfront so they know what to expect and how long it will last. The kids trust them and that is what makes it the best experience. Friendly, trustworthy, great music!!, awesome work and you get a cookie when you leave! read more

Dr. Jorgesen came highly recommended by parents from our son's high school football team a few years ago. Our son had a "very unusual case" which excited Dr. Jorgensen because he said it was something "new and challenging". After two and a half years, out son's teeth look aaaamazing! The staff are warm, kind and helpful. But, what I like about Jorgesen Orthodontist the most is their community involvement and contributions to various teams and local schools. He's more than an incredible orthodontist with a stellar reputation, he's also a very valuable member of the Rio Rancho community. We HIGHLY recommend Dr. Jorgesen and staff!! read more

I had an excellent experience with Dr. Jorgensen and his team. They are always very professional in everything they do and have a very pleasant work environment. Their hours and locations are flexible to accommodate your needs, and you can even bring your younger children to your teenager's appointments, as they have a play area for them. The doctor always talk with you in a friendly manner, he's a very nice and fun person. I am very happy with the results of my smile and will definitely take my younger daughter to his office when the time comes. Rio no Rancho Location. read more

This office is extremely professional, very clean and very friendly. This is our second experience with him. Took our oldest daughter there, and now our youngest. As his prices do seem higher.....I believe its because each patient gets the extra attention needed to complete their perfect smile. Dr. J pays close attention to each individual issue/case. I would recommend him and his team to anyone I know! Don't settle for "budget" teeth, settle for the best! This is what we got and continue to get. Thank you Dr. J! Jeneva Johnson and family. read more

If you are looking for the all-inclusive, best orthodontic practice in the Rio Rancho area--most experienced staff, leading doctor in the profession, modern facility, personal private practice care, and the latest technology--Jorgensen Orthodontics is the place to go. I have full confidence in recommending Dr. Jorgensen to anyone in need of orthodontic care in the Rio Rancho area! Whether you are looking for Invisalign, Damon System, or suresmile treatement, Jorgensen Orthodontics will be the best providers for your care. read more

Most excellent staff and Dr. Professional, considerate, kind and efficient. I trust these people with my children, no doubt. They make the whole process doable in many ways; financially, emotionally and personally. I cannot praise them highly enough. My eight year old daughter loves her appointments because the staff is so good to her. My eighty-two year old dad accompanies us for the fresh cookies. Bonus: Dr. Jorgenson has the best possible soundtrack playing every time I have been in the office. read more

Dr. Jorgensen is amazing, taking time with us everytime we come in to discuss our plan of care and let us know how things are going. The rest of the staff are very sweet and compassionate. The office is child friendly for all ages with technology like ipads and computers they can plan on to a procedure area that is open with a great view and a beautiful salt water tank. The cookies on the way out are to die for. We feel Dr. Jorgensen truly cares about our daughter and making her smile beautiful! read more

Dr. Jorgensen and his staff are amazing! They always took the time to explain each and every thing that they were doing and keeping us apprised of the progress of my daughters treatment regime. The staff always made us feel welcome and never made us feel like we were not their number one priority while in the chair and the atmosphere was always bright and cheerful. I would and have recommended Dr. J to my friends and family and will continue to do so! read more

At first when I found out I needed braces I was very nervous. When I first stepped into the office I dreaded getting braces. Then, Dr. Jorgensen came in and told my parents what he was going to do with my teeth. I began to feel immediately at ease. Dr. Jorgensen made me feel comfortable , and I could relax. Now that I am almost finished with braces I have realized that it was totally worth it. Thanks Dr. J! read more

Always pleased with my experience here. After 2 kids going through braces here, with excellent outcomes, I decided that it was my time to get the same benefits. I was scared to death, as you can imagine, but I couldn't be more pleased with the result, and we aren't even done. As an adult, I always have questions about what's happening, and I always get them answered. I am excited to see the final result. read more

My oldest had braces done here a couple of years ago and they were amazing and made his smile even more beautiful than before. More recently he had his lingual bar come loose and they were able to fit us in with a next day appointment for repair. It's like we never left. We still feel as if we're part of the Jorgensen Ortho family. The office is immaculate and welcoming and the staff is great!!! read more

Dr Jergenson is very personal and really explains step by step what's going to happen daily or weekly on my grandkids teeth staff are very friendly always have a smile and ask how your day is going I would and still recommend people to get their braces here Chelsea was very professional and took her time while removing granddaughters braces she my granddaughter was very excited to get them off. read more

Dr. Jorgensen's office was terrific! When I asked for recommendations for an orthodontist for my kids, Dr. J was the first name (and only name) friends and neighbors seemed to say! My eldest son's teeth are PERFECT! Dr. J was even way ahead of the curve, and tried new innovations, new equipment, and my son was out of his braces a few months earlier than anticipated! Loved the entire experience! read more