The service department was really good. I just had maintenace and back breaks with new white wall…read moretires replaced on my Road King last week. The only thing I didn't get is my bike washed like they said? Haha well I washed ICE myself. When you spend over $2000 you would think that they would have washed my bike! Just saying!

This dealership has some super nice folks in it. From clothing to parts and service they seem to…read morehave some pleasant employees. Pricing is, well, HD pricing. They are proud of their stuff. It's a nice location with lots of space when it's needed for the now and again events they hold. I did get pricing for a '24 Street Glide here and they were pretty expensive, so I ended up purchasing across the state. Like other dealerships, they started $10k over the MSRP.

Found my Motorcycle Mechanic/Shop! Worked with Metrics Speed Shop to find the appropriate…read moreaftermarket exhaust "Bassani 2into1" for my 2020 HD Iron XL1200 Sportster, and thorough tune to accommodate the upgrades. The process was informative, the ordering and Install was quick and clean! And the price point for the complete job was appreciated And the Tune Metrics Speed Shop installed... was a complete night and day difference! Couldn't ask for a better Mechanic/ Shop.

Contacted Metrics Speed Shop to replace my stock exhaust with upgraded true power duals and then…read moretune the bike. Brandon was great to work with. He was able to get me in and get the work done quickly. Not only that but saying my bike was dirty when I dropped it off is an understatement. When I arrived to pick-up the bike it was clean. Brandon went above and beyond. He is great to work with. He guarantees his work, and his prices were exactly what he quoted. I highly recommend Brandon and Metrics Speed Shop and will be back soon for more upgrades!

Fantastic Customer Service and very helpful Got a Honest…read moreopinion on what we should do with the dirt bike situation after having it checked out. They also have really great merchandise. We will definitely be back Thanks for Everything!

Incredible service and work on my 1968 Honda 90! They picked it up and brought it back. I got a new…read moreback tire (in stock) and charged me what the big store wanted to charge for just putting the tire on the rim. I highly recommend Allen's family owed local shop!

These guys are the best in my area, hands-down. They do…read moregreat work always willing to work with you on your needs and you get your stuff on time with no surprises

The only place I will trust taking my bike to, to get dyno tuned! They go above and beyond tuning…read morebikes finding all the power and torque

I bought a 2023 Husqvarna FE350S from Empire a few months ago. It is my first bike in a few years…read moreafter getting away from street bikes so I wanted a nice versatile street/dirt bike. Anyhow, I elected to add a few extra bits on it since it was the middle of December when I bought it and wouldn't be able to ride it for a while anyways. Amy, Joe, and Tony in service were very accommodative and Kevin in sales was a very pleasant individual and I feel got me the perfect bike for my needs. The owner, Kristin personally delivered the bike to me along with another large order for some gear I ordered which I feel she went over and above on. The gear (Husqvarna pants, jackets, etc.) completely exceeded my expectations in quality, and I rarely say something like that nowadays. They have since added some more upgrades to the bike and fixed a minor issue for me that occurred. Some of the 1-star reviews I see were from a few years ago and I believe this is a whole new owner(s), service team and salespeople. Give them a shot if looking for new or used bike and gear is top notch for the brands they rep. 5-Stars! The way service used to be! Thanks gang!

Helpful, friendly people to work with. Came near closing time but still got full service with 2…read moreyoung gents. Thank you

Every time I have used the Honda service team here I have found them to be super friendly and…read moreinformative. Unlike a downtown dealer, I've never felt like they were trying to pull one over on me. Like most auto maintenance you can pay for convenience or DIY. They don't over pressure you either way, so I pick and choose what I have them do vs what I do myself. No scare tactics or anything like that ever used when I discuss with them what I will do vs what they will do. For instance, I personally hate doing oil changes myself, so will use them for that if I need other work done. Also had them install a OEM hitch because I have the lift gate kick sensor as well and had to be moved when the hitch was installed. I selected the OEM hitch because it looks much better than the aftermarket ones.

I would avoid this lot by all means. Incompetent all around, typical used car salesman types:…read moreattentive when they want to sell you something, ghost once the sale has gone through. Hard sell on the warranty. There are major issues with internal comms. More than once I have contacted them about simple service related items. They tell me, "ok, come in any time." But then I show up and their service department is completely confused and I end up having to make an appointment and come back. The latest had to do with getting a front license plate bracket installed because they didn't install it when I bought it (I should have made them install it when I bought it). First time I emailed Nick who made a big show of "email me for anything." No answer. Then I call, they say 'come on in' and like an idiot I believe them. When I get there they turf me to AutoNation Acura next door, who are all confused because no one from Honda gave them any heads up about my coming over. Yesterday same thing happens. I made the mistake of believing the person I spoke to who said "come on in". Service ppl are again confused, say they don't have the bracket but can order one and tell me just show up to Acura and they'll install it. Tell me why I showed up to Acura today, they have 2013 and 2015 brackets but not 2014. Those Honda clowns either didn't order it or ordered the wrong one. Acura is ordering for me directly and ill show up tomorrow to have it installed. I trust them, but not Honda. I regret buying from autonation Honda. Worst experience ever.

Found problem kept updated on work will take bike here for any work needed very friendly staffread more

i hope this place will learn about respect for there customers but I know it's very important for a…read moresmall business to take care of them lying and saying things they shouldn't say is an understatement !!!!!!!!! owning up to mistakes they make will only bring them back for more services ....I personally won't step one foot in this shop again !! They lie and try to sell you on things that arent needed and mess your shit up and don't own up to it . FYI to anybody wanting this shop to do work .. I would definitely look elsewhere ! im a honest guy and I can tell you they suck !!!!! If they mess up it's a big middle finger to you .. i should have recorded how I was treated . Now I have to buy a new wheel !! bunch of clowns especially the little guy bill don't even try to reason with him I would just steer clear of this place !! you will get ripped for sure ......update :::: just found gouges in my exhaust tips !!! Wow this place is jacked !!!!

Mike and his crew are simply the best. I'll never go anywhere else (plus the dealerships all rip…read moreyou off). Thank you again for the great service. '02 Goldwing with two new tires mounted and a synthetic oil change for only $840 + tax.

Mike's is the best . Great service and tires . Always has answers for any questions and…read moreinstructions if needed . The only place I go. Thank you to the crew.. Ditch