We came because of Dr Kish. He has been our eye doctor for years and when he left Eye Institute, we…read morefollowed. We come from Fredericksburg.

From the initial phone call, I knew I was at the right place. The staff is very friendly and…read morehelpful. The doctor was wonderful. They all seem to truly care.

Called this morning to schedule a appointment and I'm a new customer. Was assisted by Kim who was…read moresupper efficient and very friendly in helping me find a quick appointment that fit within my schedule. It's always nice to get friendly phone service when making an appointment.

Hanover location- Melissa at the front desk was absolutely…read morewonderful! From the moment we walked in, she greeted us with a warm smile and made our entire family feel welcome. She was incredibly friendly, kind, and patient with my children, going above and beyond to make their visit a positive experience. Melissa even took the time to give the kids small gifts, which completely made their day. More importantly, she genuinely engaged with them and helped them feel comfortable and excited about being there. It's not often that children leave a doctor's appointment asking when they can come back, but thanks to Melissa, that's exactly what happened! Her kindness, professionalism, and attention to making families feel welcome truly set this office apart. We are so grateful for the exceptional customer service she provided and look forward to future visits. Thank you, Melissa, for making such a lasting impression on our family!

it has been over 2 yrs since my cataract surgery. My vision is horrific. I cannot see well and…read morealways feel like something is in my eyes. My eyes get blurry, I lose my balance because of my sight being awful and it has destroyed my quality of life as an artist. I feel lost, hopeless and wish i never allowed them to bully me into this surgery. I could see well enough before this. WISH I NEVER WENT TO THIS PLACE. COLD AWFUL HEARTLESS COULD CARE LESS ATTITUDE AND GENERIC RESPONSES AS THOUGH WHAT HAS HAPPENED IS AN "OH WELL...WHOOPS" Nothing they can do to help so they say, it is just a total lost cause. I despise what has been done to me and I just wanna sleep so the day is over and i do not have to deal with it. I hate my life now. If I only knew they would destroy my life and my vision.

Good cost and great value service for glasses and contacts prescriptions, conveniently located next…read moreto eyeglasses store

Been going to Dr Lucas for several years. She & her staff are very friendly. Dr Lucas is detail…read moreoriented and offers very valuable information during your visit & her staff is very good with follow up when needed.

I have been going to Dr Lucas for years, ever since she left VEI. I was so happy to have found her…read moreagain. I have been very pleased with prescriptions she has written for new glasses. She is caring and attentive to concerns. Her office staff go out of their way to make you feel comfortable and help with insurance. Can't say enough good thing!

Candice from the office called responding to a previous bad review I made. She was extremely…read morehelpful. She apologized for the lack of response over the phone and showed me how to order contacts going forward using their new phone app. The fact she took the time to address a concern posted online demonstrated their dedication to their customers. They will keep my business!

Doctor Holley and his entire staff are top notch. They answer all questions and explain everything…read morethey are doing in great detail. My cataract surgery experience was a lot easier than I expected. I was pretty nervous going into the surgery but they explained everything and settled my nerves. I highly recommend Doctor Holley and his staff at the Richmond Eye Associates office and the Med-RVA at Stony Point Surgery Center.

I waited 3 weeks for an appointment only to be told when I arrived that my insurance was not…read moreaccepted, despite the website claiming 'all insurances welcome'. I was told I could still keep the appointment if I paid like $150 out of pocket. I guess we don't agree on what words mean. 0/5, 3 weeks wasted, trashy business practice

I have used MyEyeDr for several years. My last visit in Jan. 2025 in the Ricmond, VA. Office…read more The dr was excellent. She looked at glasses I currently wore and confirmed that I wanted bifocals again. When I went to pick frames the one I chose the employee stated with my new RX it woukd make lenses very thick and heavy so i chose another pair. When i recieved my glasses they were had only rx for nearsightedness with no bifocal. I inquired and was told thats what i requested. I spoke to office personal on 2 occasions with no help. The RX clearly states Multi-focal. Why woukd i change up my choice knowing i needed bifocals. I am now stuck with a pair of glasses that are worthless to me. Insurance paid $413.00 for them to sit in drawer usless. I believe when the employee assisted me getting a more suitable pair she got sidetracked. I will never return to MyEyeDr as i feel that should have redone them as RX stated multi-focal and was confirmed with Dr. Very disappointed waste time, money and gas getting glasses i cannot use. I would have continued to be a customer but because of this i will seek my eye care elsewhere.

Dr Dalton and staff were professional and attentive. Upon arriving I was greeted by friendly front…read moredesk employees. The wait was less than 5 minutes. The examine from start to finish was detailed and thorough. Examine equipment was up to date and clean. As a matter of fact I saw it cleaned before and after use. The optical center is staffed with knowledgeable and talented professionals. The manager evaluated my prescription and insurance and made some wonderful eyeglass suggestions. She has many styles and top rated manufacturers to choose from. I did not feel rushed, but felt comfortable trying on many different styles and colors.

When you move to a new city, you have the joy of finding everything new. When you are vision…read morechallenged...that means a new eye doctor. This place was recommended by a co-worker and was everything she said it was. Very efficient, professional, thorough and competent. I had Dr Stoller who was great to work with. I would highly recommend this place. You get in and out quickly and they have great customer service.

I've loved being a patient at Grove Eye Care. You know how everyone has a doctor visit they're kind…read moreof afraid of? Eye doctors used to be that for me, but after my experience with Grove Eye Care, I feel much more confident and relaxed. I had my first visit back in 2023. I was looking to start wearing contacts and to get a new glasses prescription. Booking an appointment was easy. My first visit is a bit of a blur since it's been over a year, but I did have main takeaways. Whoever it was that guided me in how to put on contacts was the kindest and most encouraging person I've met. In my experience, a lot of eye doctor visits have involved inpatient people (I can understand because I would feel inpatient hearing the same six letters over and over again). I did not feel this way with my contact teacher. She was there to support me and made me feel welcome. I highly recommend getting contacts here. The contact experience involves getting the right prescription for you with a doctor, learning how to put them on, getting trials for a week, then returning to see if you'd like to order them. I have VSP which helped with the cost and have enjoyed the Bausch and Lomb Infuse 1-Day contacts. As for eye exams themselves, on an annual check-up this week, I did have a more impatient examiner, who didn't really explain all the machines to me which I didn't mind as much because I felt more confident, but had wished she told me when bright lights were flashing. They have a machine you can pay extra for so you don't need to get your eyes dilated which is nice. My first examiner in 2023 did explain everything. I think you just need to ask. My doctor is Dr. Schwartz. She helped me with my contact journey as well as treating headaches and dry eyes. She's very direct and to the point and can answer any questions you may have. I've enjoyed having her as my doctor. During my visit this week, I explored possibly purchasing new glasses/lenses at the shop section. It was a bit out of my price range, but do know you can get your prescription for free and if you need the distance of your eyes it's a $10 charge. If you're feeling uneasy about eye doctors, this is a great place to feel more confident and comfortable with them. The parking is easy here with a lot out front. It's near Carytown. And there is a gender neutral single stall for bathrooms. I highly recommend.

Everyone is so kind here, and my appointments go super quick without feeling rushed. (No waiting on…read morethe doctor for ages!) I appreciate how the doctor shows you the scans of your eyes and explains the different things he's looking for and why. Have been seeing Dr. Levy for years but he recently retired. Now seeing Dr. Wong and still getting the same great service!