I appreciate everything about Mac's. The team was so kind and they found and solved the issues but…read moredid not push for doing extra things. Very honest and got the work done quick. Thank you Mac's Auto!!!

Although, I only came here to get my vehicle inspected, I can tell from the atmosphere that this is…read morethe place to bring my vehicle for service from now on. Ms. Lou have excellent customer service skills and a very welcoming attitude!

London Bridge Auto did a great job and provided me with Military discount. Thank you!read more

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

Today I encountered professionalism which is unparalleled to any business experience I have…read moreencountered in my 8 decades of life. Dealing with car issues is not something I know about, nor have experience with, but was at the point of having to deal with the State Inspection and having to wait for it to be done. The excellent credit goes to one man: Darin Christensen. Darin was the one who set up my appointment at a time to suit me and when I arrived, guided me through the entire process, including walking me to my car in the snow! important to me: very well appointed waiting room... leather sofa and chairs with cushions (not the usual miserable plastic molds) and very clean and calm. Being treated with courtesy, and kindness by a knowledgeable, professional individual. Very reasonable prices.

I got my oil changed here. They were fast, did a great job, and charged me a fair price. I will…read moredefinitely be back!

Go somewhere else!!!! He took about a month longer to do a job on my truck than he told me…read moreoriginally. Also did not actually fix the transmission, but gave a one year warranty on it. The many times I have tried to reach out to him so that he can actually do the work he was paid to do, he ignores all calls and texts. He is also never at the shop, so good luck finding him there. If you like to waste your hard earned money, bring your transmission to him. I can guarantee you will loose lots of money, and still have all the same issues with your vehicle.

was excited to work with the owner but found out very quickly he was full of empty promises and…read moremissed deadlines. kept my car way longer than expected to get simple repairs done and then tried charging me extra for his own mistakes. don't be fooled by the slick talk! run while you still can and get your repairs done somewhere more reliable and trustworthy. don't fall into the trap.

I have been dealing with Bobby's Auto Service Center since he got started in his own business…read more Bobby and his crew are experienced auto technicians that truly care about their customers. From State Inspections and oil changes to major auto repair they can take care of your needs. Reasonably priced and quality service. Quality service is not cheap and cheap service is not quality work. Just to let you know this is a prime spot for state inspections and it is first come first served so there can be quite a wait at times but at least they are not the type of shop that is just out looking to rip someone off by telling you need work that does not need to be done. Make sure you give Jasper some love when you go by there..

I've been coming to Bobby's Automotive for a year or so now. In that amount of time, I've had…read moreseveral misshapes with my 02 Ford ranger. From a distributor cap to my heater core. Every time, I've come to rely on B.A. to find and fix what issues I had been having. They are always accurate in diagnosing the problem and quick considering some of the daunting tasks thrown their way. Respectable, knowledgeable and reliable are just a few words I could say to describe the services I've experienced.

Insanity ensues!…read more Look, I get it... a shop has the right to make a profit on the parts they install. However, there's an honest profit, and there's a "bend over, son... this won't hurt too much." I'm looking to have a clutch installed in an old truck of mine. It's not out yet, but I fear it's on its way. It's no longer a daily driver, but it's still a good, solid, clean, reliable truck I'd like to hang onto. So, a new clutch is in order. Now for those of you who are mechanically inclined, you know this isn't rocket science, but it's still a tall order. In fact, a few people reading this might even know the knuckle damage required when replacing a clutch laying on your back in your driveway. Can I get a witness? Yup... me too! However, that was a few lifetimes ago. It's a lot of work, and it requires a lift, a tranny jack, and some elbow grease. None of which I possess these days, so I'd prefer to take it to the pros. Here's the glitch. Labor? 600 bucks! Yup, 100 dollars an hour. That's pretty much the standard these days, I get it, and I can swing it. The parts, on the other hand? Crook city! Flat out extortion! Look up any clutch kit at any auto parts store. They're all right at 245 bucks. That's retail, mind you. There's already profit figured into that price. A shop like this would pay wholesale. Now I don't claim to know what that is, but I bet this shop could buy that clutch kit for right at 200 bucks. So, though math isn't my strong suit, that's about a 20% markup. So, without lifting a finger they make money. I can see them charging even more, maybe dialing that baby up to 300 bucks, which means they just made roughly 100 bucks without lifting a finger. Are you following me so far? Great! Now guess what they wanted to charge me? Go on... take a stab! Wrong! Try again! Wrong! Try again! Wrong! These jack wagons wanted to charge me 622.50 for a part that costs them 200. A 400 dollar profit on a 200 dollar part. What do you all call this? Capitalism? Hey, I'm a staunch supporter of it! But this ain't your average joint trying to make a few bucks, this is flat out dishonest BS! When discussing that on the phone the lady didn't have an answer, so she passed the buck to someone else. He tried to spin some crazy BS about some 1.8 markup range, which he couldn't elaborate on. 1.8 times the value? Again, BS! They're already making a profit between wholesale at 200 to the recommended retail value of 245. On top of this they charge a "shop fee." Ok, however you want to spin the cost of shop rags, grease sweep and so on, I get it. But the lady said it's based on a percentage of the parts' cost. What??? What kind of crookenese is this? The more expensive the part, the more they charge you. It has nothing to do with the actual supplies used, because that would be based on how long the job took. Just so we're all understanding this scam, a 2,000 dollar transmission would require twice as much shop supplies as a 1,000 dollar transmission? How? Impossible! Here's the deal, I'm pretty sure Mr. Transmission is a franchise. It's an independently owned franchise. If it were a corporate owned store some integrity would be present. However, since it's independently owned, the owners can gouge the livin' hell out of people all they want. I really wish the franchise folk at the top would read this. I'm pretty sure they'd frown upon this horse $hit! Folks, don't reward them with your business, they don't deserve it. Cheers!

They were recommended to me and I am so pleased. The manager in the office was so pleasant and…read moreknowledgeable. I wasn't entirely sure how to explain my issue, but she was kind and made sure that they understood what I was trying to communicate. I knew there was definitely something wrong with my vehicle and when they couldn't replicate it, one of the mechanics/technicians gave me a call. I explained when the issue would occur and he was able to identify the problem and fix it. My car has not shifted into neutral since! This was the third location that I had taken it to...third time was the charm. Very fair pricing and offer equal or better quality compared to a dealership (which was one of the places I had taken it to).

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Great shop. They've done anything and everything to the mess of vehicles I've brought in over the…read moreyears. Never had any issues with their work and the prices are fair.

The employees here give excellent service. Everyone is well knowledge and trained in their job. I…read morehope that I do not have to come back with a car that has been collided into but would pick this place if I had to.

I absolutely LOVE this place! Every time I come, they are quick, friendly, and uber professional…read more My car had the incorrect part installed by another shop, and the team at K&H was able to find the problem, get the correct part and my car was running as smooth as peanut butter for it! I've had my car for 2 years and I only trust it with the very capable hands at K&H. It's a good idea to call before you show up, as they can get busy, and good for them, they deserve the business. I also am grateful that they were open on Labor Day to get my oil change in the very timely fashion that I've come to expect from them. I appreciate that they explain the options and help me to make an educated decision before moving with the fix for whatever the problem is. I'll be a customer with them for as long as my family is in Virginia, keep up the amazing work, you guys!

Got my company vehicle in the shop very fast, diagnosed it, gave me a fair price, and had it back…read moreto me the next day. Thanks Mike!