It's honestly rare these days to find a repair shop you can fully trust, but this place is the real deal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else. read more

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh checked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light. read more

There seems to be allot of options in the Williamsburg area for auto repair but you would be hard pressed to find a better more honest place than Howard Motors. From Josh the front desk to their mechanics these guys get it. Honest. Fair priced. Quick. You can't go wrong here. read more

I started taking my cars & trucks there in 1991. My grand kids take their vehicles there now. Fair and trustworthy.

This isn't the same place it once was. I've been coming to Howard Motors since 1995, that's right, 30 years. They won't do any of the more difficult, time-consuming repair work they once did. If you tell them what you need, half the time they'll send me someplace else, usually Eagle Eye. I haven't seen Jeffrey Ammons at the front desk in at least 4 years. He was the son of the original Howard and took pride in his shop. Did he sell the business to these new guys? I know nothing stays the same, but it's kind of sad when your favorite auto mechanic sinks to a lower level. read more

There doesn't seem to be a need for me to say much more than has already been said by others. I admitted to Josh that I had tried to save some money by letting an amateur do a job that claimed he knew how to do. Let's just say he didn't. And Josh didn't take the opportunity to make me feel bad about it. I thought that was really cool. I previously admitted the same thing to "another place" across the street. That unnamed National Brand intended to take complete advantage of my situation and insisted on doing WAY more work than needed. When I pressed on getting done only what I knew needed to be done, plus just a little of what they convinced me was necessary, they refused. They wanted the WHOLE nut. To the tune of $2,700!! That's not including all the OTHER BS they wanted to pad my bill with like cabin air filter, trans fluid change, BG Platinum Fuel Service etc. I got the hard-sell treatment. Josh confirmed that JUST the work I knew was neglected by the amateur was all that was required. Besides getting my car up and running in very short order, I was treated with fair and honest pricing. I was even talked out of the small amount of work the "other" National Brand convinced me of! In what world does an auto tech decline easy money from unnecessary work? As a new resident, I've figured out what so many others know already. Apparently, we have one right here in Williamsburg Va. That's how I've become a loyal Howard Motor Co. customer. My family owns 3 cars and Josh and his team will be maintaining all of them from now on. Thank you guys. read more

Top notch and trustworthy! I've been with Howard's since I moved here 10 years ago. Good people! read more

The door on my Sienna got jammed such that I couldn't open or close it. For reasons I won't bother detailing, this was a big problem for me, and I needed to get it resolved quickly. We had gotten good service at Howard's Motor before, so I tried there before heading to the Toyota dealership. Within five minutes (or less) of my arrival, the owner had come out to my car and gotten the door open and operating properly. I know they had a full shop and a parking lot full of cars awaiting service, but they helped this old lady swiftly and ably. I don't plan to put them on the spot like that again, but I'm very grateful for such kind, excellent service. read more

Great local place! Honest and do great work on my vehicles. Josh is always friendly and helpful and knowledgable

We have been taking our cars to Howard Motors for the past five years. On every occasion we have found them to be honest, reliable and less expensive than other auto service centers. Highly recommended. read more

They're honest and seem to genuinely care about doing right by their customers. Make sure to call ahead to set up an appointment. read more

A real deal family owned and operated auto service and repair garage. Staffed with experienced mechanics who strive to find the best solution for your situation and are happy to answer questions. We have a 2006 Toyota Tundra with 238,000 miles. It runs like new thanks to Howard Motor. Won't take it anywhere else. read more

Efficient & honest! Their prices are fair, and their work is quality. Recently, I went to the Chevy dealer for a recalled part, and Chevy told me I "had" a $400 leak. I took it to Howard, and they did NOT find a problem - there was no leak. Very much appreciate having an honest place to take my car. This is a gem! read more

Called on Tuesday. "We won't be able to look at it until Thursday or Friday." Call on Friday - Hey I'm bringing it in today "We don't have any slots open until Tuesday or Wednesday next week. Told them I called earlier that week. "Okay we'll get you in on Monday." Very end of the day Monday, he tells me there's nothing he can do. I know the problem is a tranny solenoid. I know the labor they'll have to do and part required. He says they don't work on transmission issues. Are you kidding me? Are you not a car repair shop? read more

Honest, reliable mechanics who charge fair prices. I have been using them for years, and they always treat me very well.

Great service / had problem with a battery- fixed Routine maintenance done well Reliable & professional They know what they are doing! Highly recommend!....... read more

Howard Motor Co is a local legend for fair prices and honest service. One of their guys Randy solved a vibration problem on my car that could not figure out, saving me a lot of grief, and Josh cleaned all of the schmutz off my windshield when he applied the new state inspection sticker. Needless to say he didn't leave a pile of sticker scrapings on my dashboard like some other shops do. It's the little things and as a customer with high expectI appreciate them. read more

Howard Motor - No more old sticker crud on my windshield! Made my day! - Tires Near Me - Williamsburg, Virginia

They were great. They were busy, but took care of me and got me on my way. Thank you!!! If you are in Williamsburg and break down, this is the place to go. Hooked me up with 2 quarts of oil to make sure I didn't have any issues on my way. read more

My husband and I came here for a state inspection. They were quick enough and didn't come back with a list of problems that "have to be fixed asap". Other places have always come back with a list. read more

A friend recommended them & have been taking my cars there since. Great Service & Honest! Had a rain water leak & they checked it out & told me they couldn't fix it & did not charge me. read more

Great service and gave me the best price on full strut replacement. So happy with my experience!

My family and I have been going there 25 years and have always been treated fairly with great work on my car and truck.These people are the best. read more

Very disappointed in my experience today. I came in to drop off my car for a check up and was met by Josh who had a Cant Do attitude and with a negative tone said they couldnt look at it until Monday. He then vehemently asked if I had made an appointment. What bothered me was the tone of voice and lack of respect and customer etiquette. The car I have has been coming there for years and they may have just lost a loyal customer. read more

Great place! They suggested that I did NOT need $650 of repairs that the shop down the street suggested. Took em 5 minutes to make that assessment....in the parking lot....and he showed me why. Plus, I got to talk directly with the mechanic instead of some salesman. Not fancy....no big sitting area or big clean parking lot or big signage. Just good old fashioned place. I'm going back the next time I need work. read more

Have to tell you, reviews don't always give you the straight scoop but must say Howard's deserves the 5 Star Reviews from my personal experience. We are down visiting Williamsburg for several months and I needed a front riding light replaced. After reading reviews on Yelp I decided to call them and see if (a) they worked on Acura's and (b) if they could look at my MDX. Joss said bring it by anytime and he would take a look at it. Did just that and he immediately did so right Away. Right in The parking lot. Took him about 10 minutes. Bingo problem fixed. Joss and company were unbelievably personable and extremely fair priced. The same job at an Acura dealer would have cost me at a minimum 1+ hour of time and 10 X's what Joss charged me ($10.00)! Needless to say highly recommend them. Ask for Joss! read more

Howard Motor Compay offers exceptional service at great prices. One of the best things is that they diagnose the issue correctly on the first attempt. I dropped my vehicle off and had to attend a meeting. I received a phone call within 3 hours diagnosing the issue with my Chevrolet van. This was extremely helpful. Also, they will work with you if you need to leave your vehicle in order to make a payment when you are compensated from work. read more

Dealership wanted $125 upfront for a diagnostic hook-up. Howard Motors found the issue and performed all the necessary work (along with an oil change) for less than that. Honest, efficient, and reliable work. Can't beat that in a town with so few independent shops. read more

This team is the best! They take excellent care of me, and they don't upsell just for the sake of a sale. They are genuine and honest, and I trust them wholeheartedly! read more

Jeff and his team are the best. I'm going to miss this local gem now that I'm moving to Richmond. Very honest and they truly look out for the customer. I got my state inspection here two years in a row and no issues. Had a tail light out on today's inspection and they didn't charge any extra for labor. read more

Solid repair shop. I had them replace one of my control arms. Brought the part in myself and they were happy to work with it. Good people. Not trying to scam you. Just honest, hard workers. Did a good job for a fair price. And their hours are a bit more flexible than most other car repair places. Definitely one of my top choices for car repair in town! read more

Friendly and helpful staff. I was really impressed with their professionalism and they worked to ensure my vehicle was in great working condition. Their prices were very reasonable, and I definitely plan to make them my first choice for vehicle repairs and maintenance. read more

I will always bring my car to Howard's. They are truly honest mechanics. I was recently told by another mechanic place that my tire had a puncture in the sidewall and that it would cost me $256 to replace the whole tire. I was skeptical and thought I would get a second opinion. Turns out all I had was a nail on in my tire that Howard's truthfully told me about and fixed for $30. Not only did they save me money, but they also serviced the car very quickly when I dropped it off. I've used Howard's more times then just this one occasion and have never had any issues with their service. read more

I was really impressed. I visited my folks for Thanksgiving, but had a slow leak in one of my tires. Called Wednesday before I left, made appointment for Friday. Tire was fixed and installed for a great price. But what I was really impressed with, I asked them if they could do something else, and they said nope not our specialty. Why a big deal? To me, they were honest, fair and know their business. Another place may have said of course we can and charged me for them figuring out how to do it. I just thought the honesty and transparency were wonderful and rare. read more

We've been bringing vehicles of various age, make and quality to Howard Motor since 1998. They have never disappointed with regard to timeliness, quality of work, reasonable pricing or patience. This is a business that returns phone calls and provides any detail you may seek on the work being done. And, different from many Williamsburg "chain" auto repair operations, there is no hustle or fast talking...just good people and good mechanics. If you've been disappointed with other auto repair options, give these folks a try. read more

This place was recommended to me by some co-workers after the Goodyear in Williamsburg gave me a huge estimate on replacing struts, the belt, and several fluid flushes. I was told they were honest people who would tell you if you could get something done cheaper somewhere else. The Howard mechanic said the struts were fine and the fluids conditions were fine. He did agree I should replace the belt, and suggested to change the spark plugs and the cabin air filter (two things Goodyear didn't catch). All in all, I spent about $350, instead of the $2,300 I was going to have to pay at Goodyear. Plus you actually talk to the person who's working on your car. I HIGHLY recommend these guys! I just wish I would have found them sooner! read more

Have been bringing my vehicles to Howards for years for service and repairs. They do and outstanding job and on more than one occasion have advised against a repair. Can you imagine that! read more

I've been coming here for almost two decades. I can't say a single negative thing about this shop. They are friendly and most importantly they are honest and competent. They do not play games with you. The price they quote is the price you pay. On one occasion they did find something unexpected -- a cracked front axle, which explained a strange sound I was hearing from the front end. This may have been a life saver. If it had given way at interstate speeds who knows what might have happened? I guess the only complaint one could make is that you often have to drop your car off and wait a day or so to get it back. But I think that's a fair trade-off for excellent work. read more