We were traveling from out of town and our car broke down in the area. It was late on Friday evening and they were still at work and answered the phone. They recommended an excellent towing service and took our car in the same evening, after hours. It's a foreign car, so it took a couple of days getting parts, but they expedited the repairs and we were back on the road in two days. The owner, Zach, was very friendly, respectful, thorough, and was great about communicating the ongoing status of the repairs. Overall, we were extremely pleased and would highly recommend this repair shop. read more

Zack was outstanding, had a tire issue driving from TX to VA and he went above and beyond to help me. Customer service and care was amazing. You have a customer for life! read more

They saved the day! I was traveling back to DC from Busch Gardens. The check " charging system" light came on in my Honda Odyssey 5 minutes after we left the hotel. At this point I'm really upset because I had the battery and Alternator changed less than a year ago with another shop. I found this shop through Yelp. I spoke to Katy over the phone and explained my situation. Amazingly, they had the van fixed in a few hours. The shop was clean, welcoming and had air conditioning! Katy, Zach and the team were so kind to my family. My Best shop experience ever! Wished I lived closer to the area, good shops are hard to find! read more

The dreaded check engine light popped up on my vehicle so I started calling places to try to get it looked the first place said a week out the next place the following Tuesday I call leading edge and the lady who answered the phone was so nice and helpful... they got me in the very next day! And unfortunately due to a factory issue with my transmission it was going to be an expensive fix. But leading edge was honest and upfront and did not try to upsell or make me pay for unnecessary work. They provided their opinion and I agreed. Would definitely take any future issues with my vehicles to this shop!! read more

The main reason I am giving 5 stars is because of the integrity with which the work is done. I don't feel that anyone has tried to up-sell me, or have me do unnecessary repairs to my vehicle. The turn around time is very reasonable. I noticed too that even when Bobby, the owner, isn't in the shop, his employees still check-in on me while I am waiting for me work to be done. The last time I was there, I had to wait half an hour or so for a part to come in. While that employee was taking care of that, another one came and asked me if I was doing okay and being helped. That's really good service, and it's nice that he thought to do that even while his boss was not there to see that. I don't know if they still offer this, but when I first starting using Leading Edge Auto last year, they offered a warranty through TechNet (which I did use once.) Definitely my mechanic of choice. read more

this has hands-down been the best experience I've had with a shop the service that they provide is top-tier truly a cut above the rest when I first came into the shop (after going to multiple others) Zach gave me an accurate assessment of my car, and ensured I was kept in the loop the entire time while they were working on my car, I was giving daily updates and he even let me know of a few other problems he had noticed not only did he keep an open line of communication I felt as though for the work they did do and with the amount of time it took to fix my car(short period of time) they could've charged more needless to say, this is a five star company, which should be given all the business. I look forward to my next visit knowing my car will be completely taken care of. Stay blessed!!! read more

Took my car in on Oct 17 about a loose splash guard underneath the engine. They informed me it was securely bolted in. They also discovered I had a large nail on the rear passenger tire. Even though it didn't cause the tire to deflate they told me it could be patched. Unfortunately, they don't offer that service there so I had to take it elsewhere. They were very honest and told me I didn't need a new tire so don't let the other tire place tell me that and it's perfectly ok to be patched. I went to this place cause a friend of mine has been going for several years and raved about them. I contacted a tire place about the nail in the tire and they tried to tell me I needed a new tire. I assured them that I was told it could be patched but they still firmly told me no. I will be taking my car back to Leading Edge Automotive for future car needs. read more

I must employ everyone to consider this as your go to honest trustworthy place to have your car serviced Bobby Angie are a wonderful team Who continue to go above & beyond for servicing your vehicles We wish we didn't have to call dealership to get mugged & phle read more

Great customer service and great repair work. The problem in my truck would randomly show up and they initially couldn't find anything wrong. They continued to look into the problem and finally found it and got to work on fixing it, after quoting me a fair price. While doing the repair work they ended up having to replace more parts than initially qouted but did it at no cost to me. After driving off I could tell an immediate difference in how my truck sounded and handled. I had been searching for a honest and reliable repair service because I'm in the military and a lot of companies tend to take advantage of military personnel. Leading Edge Automotive fit that description of honest and reliable. I will be going back here for repairs as long as I am stationed in the Hampton/Norfolk area. read more

Quick and responsive service. We called around 9:00 in the morning and they were able to squeeze us in for a 10 am appt an hour later. Their mechanics were friendly and patiently explained what the issue with our car was, even though my non-mechanical brain needed them to repeat it a few times. If we came across the same problem again, they told us we could bring it back for another scan for free. read more

Awesome customer service & reliable work!!! Everything was first class from start to finish. Bobby & Michelle really took care of me. Bobby the owner knows his stuff & got a quick diagnosis & more importantly inspected everything else & didn't try to sell me everything I didn't really need!!! I was taken care of first class every step of the way! I will be coming back for all my car needs. Thanks read more

Leading Edge Automotive - Thank you enjoy your Cookie Text!!! - Auto Repair Near Me - Yorktown, Virginia

Called and asked for a quote on a simple brake line replacement and was asked if I could be called back in 10mins with a quote. I never heard back from anyone. Extremely unprofessional and not worth your time. Stay away! read more

First, this will be the first time I've ever taken my car to a shop, as I've always done my own work. However, with my hectic schedule I just didn't have time. Therefore, I don't really have and other experience to draw from. Bobby, the mechanic / staff I spoke with was very professional and seemed knowledgeable. They got to the car when they said they would and kept me in the loop - which is huge for me. They also called me right away when they determined one of my problems was out of their wheel house of things they could fix. I was happy they did that as opposed to messing my car up on me. Overall, it was a great experience. read more

The world needs more mechanic shops like Leading Edge Automotive. Good, honest people willing to look out for the customer's best interest over their own. Bobby was an absolute pleasure to work with. He showed great attitude despite given direction over the phone from an out-of-state customer on the exact service needs. Immediately after the work was complete, Bobby personally gave me a call to give me a full detailed report. Thanks goes to Angie as well for her kind spirit and help coordinating the appointment. I would gladly recommend Leading Edge for any auto service needs. read more

I called to get an estimate and the very helpful. Yes they do work on classic cars and the shop foreman was very helpful answering my questions. read more

This is an update to a prior review. I have been coming here for 3 years, and I am still giving a rating of 5 stars. Wish I could give more. Bobby and his entire staff and mechanics are always professional and go out of their way to ensure satisfaction. I wouldn't bring my car anywhere else. Very, very satisfied with the service, their integrity, and the care they out into my vehicle. I am appreciative and very grateful, because they get the job done right. read more

I think the work they did was fine and prompt however someone must have been smoking in my car because my car still stinks now. I picked it up yesterday. read more

Very friendly and helpful staff! They perform all types of services which comes with a guarantee nation wide with Technet services. Prices for repairs are very reasonable. read more

I wouldn't waste my time. They are over rated. They charge ridiculous prices for simple work. I paid over $600 and my car still left the shop sounding like a lawn mower. They didn't even check the fluids in my car but they had my car for 2 days. If you have money to throw away I would say go to there. I put faith in their high rating but lesson learned. Worst experience ever dealing with a repair shop read more

Not a bad experience overall. They're very fair on prices and very informative on what they're going to do to the car. I only gave them four stars because they left a pair of used latex gloves in my car, which I wasn't very thrilled about. But overall, not a bad experience. read more

These guys are awesome and trustworthy. I have taken my vehicle here twice now and feel that it is in good hands. Will return for other car issues. read more

I apologize.... "no legal action or threats have been made against me".....with that being said I made an emotional review. I was raised that if you say something that's public then the apology needs to be public. After talking it over with the shop manager he assured me that they would get to the bottom of the issue with my vehicle. There was some back and forth but I think overall he wanted to help. Being military and new to any area it's easy to get "hustled" and I've been there too many times to count. I will delete this review altogether once the work has been resolved. --------------------------------------------------------- I would give a zero if I could! Do not go here if you're new to the area!!!!!! Not sure what they did to my vehicle but I will never go back and that's a fact! Not only did my brakes not get looked at properly but the reason I went in did not solve my issue. When you go to place its expected that when you leave the work is done and done correctly. Basically, I feel like I was robbed! How do you tell a customer that a minor adjustment was needed and then you go to another place it's a different story? I advise against going to this place. No breakdown to what was done to the vehicle or an explanation of why the part was needed. One shouldn't have to "Google" parts as to why they are causing an issue. Should have gone to the dealer at least I know that I'm going to get robbed up front and not behind my back! read more

Takes them 3 days to fix a fuel line...which it should only take 1 hr and half to fix...

I took my car in for an inspection and a check engine light that had stumped multiple other repair shops. Not only were they able to effectively diagnose the problem, they did it in one day. On top of that, upon learning my situation, (just moved to town, baby #2 on the way), they gave me a HUGE break. This is by far the most positive experience I've ever had at an auto repair place. On another note, they have a huge sign in their waiting area that says "We here at Leading Edge can do all things through Christ Jesus who strengthens us". It does my heart good to see a business really practice what they preach. read more

I took my car for a break job and oil change and was worried of getting over charged or misled b/c I'm a female, but these guys were great. They let me know what I did and didn't need and were completely affordable. My breaks are working fantastic. read more

I was able to get my car in and have a considerable amount of servicing done in 1 day. Thank you. I wasn't told I needed more done than necessary and the customer service was great. I'll be back for my future servicing needs. read more

I live in Yorktown and I've taken my 06 Subaru Forester and my 05 VW golf and I've been getting good service thus far.

Took my 2000 Honda Prelude into Leading Edge to see what they could do for a bad motor. Other repair shops did not want to deal with finding me a used motor. Robby came up with 3 options for me and even found a good quality used motor for the car. I had him do the repairs and the work was completed in only 1 week! The car runs great and he backs up his work. I will be taking my cars to him from now on. read more

Excellent service and honest! This is my new place for anything I need with my car. Family owned and trustworthy professionals.

Leading Edge is the best! Bobby was great! He explained what was wrong with our vehicle and what he needed to do to repair it. He didn't try to sell us extras or anything we didn't need. He even took the car for a test drive with me to make sure I was happy with the repairs. He stood behind his work 100%! read more

My wife took our vehicle to them because the AC compressor wasn't working. They were advised of the issue and of the fact that the AC had been recently charged. Her appointment was at 2PM. She waited 45 minutes for them to take the vehicle back to look at it and another 2+ hours for them to recharge the AC and figure out the compressor wasn't working (go figure). They charged us $140 for work they were told it didn't need. read more

Bobby and Angie are great. This shop is the best place to take your car. Bobby was completely honest with me. The transmission in my car had to be replaced, and he took the time to find a good and cheaper replacement opinion. I will never take my car to any other place. read more

Amazing service and professionalism. I initially took in my van for a state inspection and was informed what I needed to do to pass but additionally what I could do at a later date. They didn't want to make me feel like I needed to pay for getting everything done at once when it wasn't all necessary right now. I came back with another issue on my vehicle and they worked diligently to repair a leak on my vehicle that had already been looked at numerous times by someone else. My van is back to being a safe vehicle for my children and I. I'm super thankful for the way they treat their customers and have the type of work that they can back 100%!!! Thanks Leading Edge!!!! A++++++++ read more

I took my truck there to have a serious issue diagnosed. The owner has to be the most honest person I have ever dealt with regarding vehicle maintenance. Honest almost to a fault. He gave me information on several options, two of which didn't include him doing any work. I am still weighing my options with regards to repair or sale but if I do have my truck repaired or need any work on any of my other vehicles, I'm going to return to this guy. He treated me fairly... bottom line. read more

Came to the store all worried because I heard wired noises with my brake. Peter is so friendly and helpful! I got my brakes done in about an hour plus oil change. The brake even came with 24 months warranty. Great service, I definitely recommend this place. Happy customer!!! read more

New to the area, I needed to find an honest, trustworthy mechanic. Leading Edge Automotive exceeds every expectation I have for an auto mechanic. On top of that the customer service is totally above and beyond. Thank you Bobby and Angie! read more

Great customer service! I was able to get an appointment quickly and my car was ready when promised. I had a lot of repairs and was well informed on what needed immediate repairs and could wait a bit. Would definitely recommend. read more

Where do we start?! Bobby & team were incredible- we won't be using anyone else for our vehicles. The transmission on our truck went out two weeks before we were scheduled to make the drive from VA to FL for our wedding. Bobby not only replaced it, but he made sure to get it taken care of quickly and kept us updated every step of the way. As a working owner, Bobby just gets it! He didn't rush us on our decision and handled business with integrity and honesty. read more

I came here for an oil change and new tires. Excellent and timely service. I felt welcomed and the staff was very knowledgable. I will definitely be back! read more

so I've have taken my 2005 Infiniti g35x here 3 time the first time was for my wheel bearing and other parts they replaced it with the wrong parts(but they admit their mistake and fixed it). then i went back a month later to fix an overheating egine and an oil leak. i ask them to check an o ring and they came back 5 min later and said i was not that for my oil change they said it was a head cover gasket which was 400$ compared to 10$. two day later my check engine light comes on and i bring it in and they tell me everything is fine, i looked under the hood to see my radiator fan (which they just worked on) was half was off with coolant spraying over my engine. then this last time today i brought it in for an oil change and told me i had a oil leak (that they fixed) and an o ring had to be replaced go figure. Also i had a transmission hose that was leaking they fixed it and were about to ring me out but they never check the transmission fluid i had to ask if it was low, they would have let me go with low transmission fluid in my car and not have said anything. i really think the mechanics have bad attention to detail here or are just lazy. would not recommend. But hey you can get 10% off you next visit if you write a review. hope this helps people i would search for a different shop before coming here. read more