I have a unique Hart electric riding mower. They are not very popular and parts for it are hard to…read morecome bye. My service with them took a little while just because of lack of parts but the team there knew what they were doing and kept me informed on what was happening . They went above and beyond what should be expected for lawnmower service. Extremely friendly group and highly recommend.

I tried to call this company for service on my mower and they were very unprofessional. The…read morecustomer service is bad at this establishment and they don't offer service to pick your mower up either. They were so disrespectful and I would not dare spend my money with such rude people. They have the nerve to want $125.00 per hour. The way they treated me, I would not give them a $1.00 per hour.

Nicest vendor in the City of Richmond, Steven Rowe will do just about ANYTHING to make the customer…read morehappy. Though he mainly works with brass and silver, if you have an old lamp that needs re-wiring or any other "tinkering" type of repair, be sure to consult with Steven before makin a final decision. You will be happy

This shop is a little miracle in our historic city. I first took some antique hardware to them…read moreclose to 50 years ago and was super pleased with the result. I just restored the front door on my 80 year old cape cod and took the door hardware to them to clean. No one can believe that I didn't buy different brass. The polish is perfect and it cost way less than buying anything new, much less something comparable to the quality. I would recommend this 3rd generation shop to everyone. They also have amazing lamps and other fun stuff in the shop.

The one star reviews calling out unprofessionalism are spot on. Jason pulled through a stop sign in…read morehis box truck and cut me off, flipped me off, and laughed at me as he drove away, even though I and the other car in the road coming the other way both had to slam on our brakes to avoid hitting him. I got the number on the side of the truck to report unsafe driving and pulled over to call, not knowing the owner of the company was the one driving. I barely got out the words "one of your trucks-" when he started yelling and cursing at me saying "That was me, douchebag! What do you want, douchebag?" I tried submitting a complaint to Weathersby Guild in Atlanta and they never got back to me. I feel like posting publicly about this incident is the only path left to try and have this flagrant disregard for safe driving addressed. I can't speak to the quality of the actual repairs, but with how he drives I expect those damaged items, claims of fraud, and additional repairs/up charges mentioned in other reviews to be a regular occurrence. Do not trust this man to transport anything you value, or to be professional/courteous if he doesn't get his way.

My dining room table was a mess -- see the photo. It had been used and abused for about 30 years…read more I put off getting it refinished because the quotes I got in Richmond were pricey AND most places said it would take months to have the work done. Enter Jason and his team. They not only did great work, they did it at a fair price and got the table back to me EARLIER than predicted. The whole process took less than a week. These guys are awesome.

Excellent service. He tightened my chairs and made sure that we knew how to care for them Highly…read morerecommended

I highly recommend this business. The craftsmanship is exceptional! The pricing is reasonable and…read moreBaron the owner is kind and friendly.

Went in spontaneously to browse and I was pleasantly surprised by this counter and its employees. I…read moreworked with Connor who was great, very informative and good sales process. Everyone was friendly and I was in and out in about forty minutes. I will absolutely be returning, hoping these guys are around forever!

Slow, highly over-priced. Staff clueless and owner is rude. Wouldn't even consider them for…read moreanything or any service.

Nice but pricey! We got the speed queen commercial laundry machines that were commercial grade…read morequality. James was awesome with his sales and service expertise. This appliance store isn't like those big box stores where personal customer service is "dryer" than plain toast! Here you get primo customer care and support! So, the prices are worth the extra "change"! Next time we need to upgrade our kitchen or laundry appliances, this is the place to go!

This is the place to come for great prices. One-on-one care and personalized attention, and trusted…read moreadvice. I have purchased so many appliances from this place, to include some for my daughters. This is better than one of those big box stores (Low-s or Hom- D-pot). You might get appliances installed the next day, but you really can't trust the installation. The Appliance Place has certified employees who know how to install washers, dryers, refrigerators, stoves, and ovens. I have bought all of these, to include a garage fridge which works well in cold weather in the winter and in hot weather in the summer. I won't go anywhere else!

Great service. He was quick and efficient. We had a great conversation cool guy. Will reach out for…read moremore installation help and refer him out.

Communicated well and did a nice job on 2 TVs and a sound bar. Would have him install again.read more

If you need to rent any kind of equipment, this is the place to go. They have everything you could…read moreneed, from tillers to sump pumps to ladders to pressure washers and much, much more. They test any equipment before they send it home with you, so you don't have to get all the way home only to find it's not working properly. They'll give you detailed instructions on how to work whatever you're renting as well, which has proved very helpful. They have a great website so you can look up all the tools before you go. Prices are very, very reasonable. But perhaps the biggest reason you should choose Rental Works over any of the other rental places in town is how incredible their customer service is. The gentlemen there will treat you right. I've been using them for a couple of years and every employee I've ever interacted with has been helpful, polite, and gone out of their way to make me happy. Once, I had to rent a sump pump in the middle of a bad winter storm. It was so icy I couldn't bring it back the next day and they didn't even charge me a late fee. Needless to say, I couldn't be a happier customer.

Rental Works saved the day for me. I had lost the keys to my storage lockers in our condo building…read morein downtown Richmond. Mind you, I have four separate storage cages with four different padlocks for them. I tried cutting the locks off with a small hacksaw with no luck. Next I tried a small bolt cutter borrowed from a neighbor... nada! I then "yelped" "tool rental" and up popped Rental Works conveniently located on W Broad St just off I-64W. Called them, they answered immediately (this is Saturday morning mind you), and found they had a heavy duty bolt cutter with 36 inch handles. They promised to hold it for me so I zipped out to their Location from downtown in less than 15 minutes. They had the bolt cutter sitting on the counter waiting for me. I took the minimum rental time of half a day (4 hours) for all of $12.00, drove home, easily cut the locks off and drove back to Rental Works where they actually met me in the parking lot with my receipt, a hearty congrats on getting the job done and sent me in my way. A long story I know...BUT I'm not sure I've ever had such great service from such knowledgeable and friendly guys. Almost wish I had more locks to cut off. Rental Works is definitely my "go to" tool rental" place from now on.