After two months and several messages sent, I have received no response whatsoever from Sharpen It…read moreNow. No acknowledgment, no update, nothing. This level of non-communication is completely unacceptable for any company claiming to be reputable. If there was an issue or delay, basic customer service would be to respond and communicate. Unfortunately, that did not happen here. Based on my experience, I cannot recommend this company.

Extremely pleased with my service. Brought in a paramilitary 2 to be sharpened after I had not had…read moresuch well results free handing . Not only did I get a sharp knife but also tips and advice to help me fix what I was doing wrong . Thank you !

This was one of my mom's favorite shops growing up, so it's a nostalgic place for me. This one is…read morelocated in Short Pump mall, and while it looks small, it packs a lot of great items inside! You can find a lot of high quality kitchen supplies here. They also offer classes if you're into that. There is a mix of kitchen appliances, supplies, and even consumables. The people who work here are sweet and helpful. My fiancé and I recently came here to browse items we want for our wedding registry. Things are a bit on the pricier side, but a lot of it is quality stuff.

The store is always so fresh and inviting…read more The clearance is located in the back of the store. Lots of coffee machine choices. Also if you're into Stanley they have them too.

Operating out of their home, the owner knows what he's doing. I gave him my entire set of Japanese…read moresteel chef knives, which I have neglected to sharpen in the last two years, and they came back good as new. All for a very reasonable price with a 24hour turn around. Great work and you will not be disappointed!

We have several Shun Japanese knives that are fairly expensive. I have had them sharpened 3 times…read moreby different places in RVA. They have never been sharpened correctly until now. Not only were they sharpened correctly but he also repaired a tip that had been broken. We were very happy we finally found someone who can keep these in great shape for us. Highly recommend him. Their work is guaranteed.

The knives are sharp now and it only took a day from drop off to pick up for the job to be done…read more Good prices as well. Service was the opposite but my brother covered that in his review and John decided to text me after the fact wanting his review to pertain only to the knife sharpening so here that is. Also for the sake of accuracy the refund he mentions in his reply took 5 hours not 1. Not a huge deal.

I will start by saying that all the knives we had sharpened looked great and were extremely sharp…read moreafter using this service. This is a very mixed review because, up until we got our knives, the entire experience couldn't possibly have been easier or more pleasant. For some context, I live out of state, so all of my communication was over the phone or over text. The owner was extremely friendly on the phone and I arranged to pay in advance to sharpen 6 knives (the price was very reasonable). As this was a gift for family members, I gave him the name of my father as the recipient of the knives. However, somewhat confusingly, I then asked my brother who lives in the area to bring the knives in to be sharpened. The owner charged my brother for the service and my brother paid, both clearly misunderstanding that I paid in advance. This is where the entire service became unbelievably disappointing. The owner went back and forth with my brother about how unlikely it would have been that I paid in advance given that he normally asks customers to pay after he completes the sharpening job. After I sent screenshots of our earlier conversation and of my payment, the owner agreed to pay my brother back for the double payment. All was well and good except the owner sent my brother a text message saying "You all couldn't have made this more difficult". I concede that we weren't entirely clear in our communication but this is simply not any way to talk to customers who, lest we forget, had just paid for your service and apologized for our mistake. I was genuinely so excited to work with a small local business who, up to that point, was extremely friendly and helpful. Based on other reviews this is almost certainly an outlier which made it all the more bizarre. So, aside from a single completely unacceptable comment made in response to a common customer mistake, the service was everything we could have wanted and I hope he continues to provide great service in the future.

Billy did a fantastic job sharpening a set of kitchen knives as well as cleaning them up…read more Had them picked up the next day and took them home to cut some root vegetables and was just amazed how effortlessly they cut! And for only $8 too! Its also nice that its nearby so definitely will be returning with more knives

Gary is a craftsman, clearly knows exactly what he is doing and can sharpen anything. Not just…read morehappy with the result, I was impressed with how my chef's knives turned out and the blade was not all marked up when he was finished. The knives may be better than new! I cannot believe the difference in performance...definitely waited too long for this preventative maintenance. I plan to follow up by having a few other knives, shears, tree trimmers, etc. sharpened. You will not be disappointed -

***** I would get an edge here again. Very professional and Personable!…read moreQuite satisfied

I booked a community sharpening event and would highly recommend Daniel. Great communication via…read moretext to schedule and organize. Parked his mobile truck behind my garage. We have approx 9 neighbors either drop off their knives with me or directly to Daniel. He texted everyone when their sets were ready for pickup and people could directly pay him via Venmo (which made my life way easier). He was able to finish by noon ish and with the number of knives we had, waived the travel fee. My wusthofs are like butter. I've had other neighbors hear about it and say they want in the next time. Which there will be a next time.

The service was prompt, the cost was reasonable, the result was very good. Thanks very much, Daniel.read more

The quality of the work was incredible. I will be sure to use this service again. The drop-off and…read morepick-up service wes convenient and the cost of the service was very competitive for the quality of the work performed.

From the owner: I have updated my sharpening system. So I'm now able to restore damaged edges. I sharpen machetes,…read morehatchets. Lawnmower blades. I can put a 90 degree spine on the back of your knife. I can sharpen scissors. As well as garden shears large and small.

I had a set of Subaru heads rebuilt. They did a good job at a fair price. Will use them again…read more Looking over the shop, it seems well equipped with many types of engines in work.

From the owner: Ballos Precision Machine provides general machining, industrial machining, arc & gas welding,…read moredrilling, boring, cutting, honing, lathe & mill work Gaseous fuels and additives, Fuel additives, Gaseous fuels, Molding machines, Cutting machines, Sanding machines, Polishing machines, Turning machines, etc. Ballos Precision Machine has been proudly serving the Richmond metro area since 1978.