Good communication, kept me updated on arrival time and also explained the issues. My technician Mike Fabrizio was very professional, explained the issues, and gave me some good recommendations. read more

Malik Maddox came out to install a new toilet and fix a clogged sink in the kitchen. Despite many challenges on both jobs Malik remained upbeat, professional and never took a break. I highly recommend Harris Plumbing I will definitely use them again for my Plumbing needs. read more

super helpful and respectful! Gave great advice. will definitely keep in mind for future plumbing and electrical work ( which we anticipate in the future) read more

Harris Plumbing, Heating, Air & Electrical - Fixed GFCI - Plumbing Near Me - Media, Pennsylvania

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Service technician might be knowledgeable and helpful, however the receptionist told me that there is no front charge before fixing, which is not true. The guy stepped out and told me that the fee starts from 120$. Which later on, was fact. Another thing , try to sell new tank and another option, which are way too expensive read more

Chris did a great job installing a dedicated outlet for a bidet. His pricing was below the competition and the job was done in a quick and efficient manner (less than 3 hours). read more

They came out and did the work but seems pretty high for a simple fix. What was worrying was the techs comments about my sports team memorabilia in the basement. I know it's hard to believe, because the majority of the people in philadelphia have never left philadelphia , but other parts of the country and world exist and people are from there. Just fix my AC at your outrageous prices and get out of my house without commenting on what team I root for. No one cares that you're an eagles fan. read more

Watch out for shady pricing policies and trying to lock you in to a yearly plan. I had worked with Harris for years and was impressed by the quality and customer service. They replaced two full HVAC units for us and we used them for any plumbing or heating projects we had, until now. Their tech signed us up last year for a service program to offer some savings off a project (Great so far). Suddenly this year we get an automated renewal charge. As soon as we noticed the renewal charge we called them up and let them know we were never informed about an automated renewal and that we'd like the charge removed. The first customer service agent was helpful, apologized, said she would cancel it and then called back later confirming. Great customer service, but the charge was still on our card so I called back and now I'm getting the run around. For the history of quality customer service I had received over the past several years, I was shocked. It made me look back and question what other questionable pricing strategies they are hiding. The last visit they had to service our equipment the tech recommended $300+ of repairs for a unit that was only a year old that they had installed. We said no at the time but now I can't help but imagine it's another way to make an extra buck. Stay away read more

Highly recommend! Just moved into our new home after relocating from Pittsburgh and our water heater stopped working. Called Harris frantically at 8 PM on a Wednesday and they were able to send someone out by 9 AM the next day. New water heater installed with hot water by 4:30 PM. Couldn't have asked for better service - Paul Kenny was thorough and communicated the entire process from start to finish. We will be doing our preventative maintenance with them as well as they offer an affordable maintenance plan that includes HVAC, well water filtration, water softener, and water heater services. Glad we found this company! read more

we had a complete fresh install from harris. John Bell, their technician gave me a number that was reasonable and 4-5 hours later i had a brand new water heater. John was a complete professional explaining what he was doing at every turn and we never felt pressured. the work done was very clean and well executed. would definitely recommend read more

Tech came out and I realized what the problem was when he was here. He had no idea what to do and I fixed it myself with him watching. Took only 2 minutes. I would be okay with the dispatch charge since he did come out but charged me much more than that. Told him it's disgraceful to charge that without doing any work read more

First time using this company and Wenzel Z. was extremely knowledgeable, professional and able to quickly diagnose the problem. Very polite, considerate of our space, and went above and beyond to resolve our issues. Unfortunately we had bad experiences with other companies but Harris was a 10! Definitely recommend and will use again. read more

Harris replaced my cast iron waste pipe after it had failed. Harry Mecouch was the lead guy on the team of four men. All were personable and professional. Harry kept me informed on the progress. They were knowledgeable about the job and respectful of my home. It was a challenging job as they had to remove the reinforced thick cement slab encasing the pipe. Harry had been doing this type of work for many years. So glad to have had an experienced team fixing my issue. Highly recommend. read more

Michael Celli was excellent! Knowledgeable, courteous, and patient with my questions. High quality, fairly priced.

Selinda Killing was absolutely incredible. She was kind, honest, and efficient in her work. Selinda quickly identified our problem and helped us find the most cost-effective way of fixing it. I highly recommend Harris and Selinda! read more

Austin was great. Immediately diagnosed and found a good workaround to my condensate freezing issue. Would highly recommend!

Johnny Bell did an excellent job in our home with his plumbing expertise. Harris Plumbing is a great company to do business with. Thank you.

Josh came out for regular maintenance in the air conditioning and did a thorough job and was very knowledgeable and friendly!

Very responsive, professional & better priced than competition. Everyone I have dealt with was informative, and not pushy.

We recently had electrical and plumbing updates completed, and everyone who came out was friendly, professional, and great to work with. Royce and Curtis spent several hours updating our outlets and switches, ensuring everything was done perfectly. Jean also helped resolve our low water pressure issue, and we couldn't be happier with the results. read more

I called Harris to remove an old telephone wire from the side of my house. Their technician punched a hole in my siding with his ladder and caused additional damage by putting a staple through my siding. I wouldn't recommend this company to anyone who values their property. read more

Harris Plumbing, Heating, Air & Electrical - Plumbing Near Me - Media, Pennsylvania

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Fast response and quickly schedule with same day service. Received call from tech, Bryan Peacock, arrived 20 minutes after call, checked scope of work, gave me two options one much higher than the other but didn't want further issue so when with more costly one. With the higher cost I wish that the price of patching the ceiling was included. Bryan was customer focused, answered all my questions. Company has excellent follow up and friendly staff. read more

The best review I could give this company is no review at all, which was what I initially intended. However, my repeated phone calls with requests to speak to a manager have been ignored. So I am turning to the almighty review as my only recourse. We hired Harris to install a new hot water heater and expansion tank. The estimate process was great and I was talked into a "Happy Home Membership". I was told it was $100 a year, but when I received the invoice, it was $119. Okay, not a big deal. But I did have to ask twice for the invoice. On the morning of installation day, I took our dog to day camp early and rushed home. Start time was 9am. No one arrived or called. At 10am I called the main number. I was told it appeared our tech was "just getting his day started". Really??? I was put through to dispatch for an ETA. No one answered. By 11am, with still no word from anyone, I called again. I was told our tech had called out a short time ago. At this point I was angry and frustrated and asked to speak to a manager to cancel the job and for my money back. This was unacceptable. I was told someone would get back to me. An hour later I received a call that they could get someone out later that day and give me $50 off the expansion tank. I was not really satisfied with this offer, but agreed, just to be done with it. I received a text at 12:37pm that "Anthony" was on his way. By 3:30, when no one had arrived, I called yet again. I was told he was 45 minutes away. It was not until 5:30 pm that he arrived. Five hours after the text. By now our dog was back home and we had to keep her locked in the bedroom. Anthony installed our hot water heater, but he did not leave until 9:30pm. Fours hours. Which means our dog was locked up for four hours. I lost my entire day dealing with Harris. And the expansion tank was still not installed, so I had to deal with this again in a few days. Fast forward to expansion tank installation day. Took our dog to day camp again. Another expense. "Patrick" called to tell me he was on his way and arrived within 45 minutes of his call. So far, so good. He was very nice, but appeared a bit stumped by our pipes and connections and spent quite a bit of time looking and saying, "Hmmmmm". After attempting to do the calculations, he ended up having to "phone a friend" (no one at Harris) to ask what size expansion tank we would need. I was told he was an "HVAC" guy. This is what he did. Why couldn't he figure it out? My confidence level dropped. I was getting a bad feeling again. He ended up recommending we hold off on a new expansion tank. So I asked if he could just bleed the radiators, check the pressure, and look at a toe kick heater in the kitchen that was not coming on. He took care of the radiators without a problem, but could not get the toe kick heater to work. I ended up calling our old plumber and he walked Patrick through it. Our charge for this service call was $387. No discount, but he told me he waived the $69 service fee. The next day I called Harris yet again. I asked for my $119 "Happy Home Membership" to be refunded, as we would never be using Harris' services in the future. Again, I asked to speak to a manager. I was told "Sarah" would call me to discuss my options, but to give her 24-48 hours, as she had other things she was working on. Other disgruntled customers maybe? And I did not want to discuss options. I wanted my money back. It has been six days. No response. So this is my story and I'm sure you understand why I took the time to share it. So Harris, if you lose even one customer because of my review, you will lose a lot more than the $119 I asked for. read more

FANTASTIC EVERYTHING!!! Jillian Cruz and his helper were GREAT! Had come today to assess a busted water heater & things went sooo smooth & well. Even ended up having gotten it done TODAY, in which I did not expect! I would DEFINITELY recommend Harris & we will be happy to utilize them again if/when need be! Thanks so very much for today was WONDERFUL! read more

Poor service. Coming up with an agenda to get maximum money. Called to add refrigerant, did some other unnecessary work in addition without the client permission. Problem still exists. read more

Quality is absolutely the best. Usually comes as soon as you request them unless it's on the weekend. I paid premium rate and received premium service. You get what you pay for. read more

Phil was very helpful in getting our heater working!! He was thorough and detail oriented. I will be calling Harris for all my oil heating maintenance and service! The service was exceptional! Thanks Phil!!! read more

First, Sean turned off my water softener and told me it was BROKEN because salt hadn't been put in for a period of time. We put in salt, then he tested the water and told me that the water was not being softened at all. Then he tried to sell me a new softening system. This was a fairly new system and something didn't feel right in my gut. I had to call another plumber to come out and tell me that the clock wasn't set on the panel, so the softer was just sitting idle. He set the timer, tested my water and said that it was softening just fine. I will never use Harris again. read more

he was very nice an did a good job. Ver respectful of the house. I give him a 10 I'm telling everyone I know he was good 19

I had two plugs in my kitchen, one with a light and an outlet, the other a double outlet. No one could figure out what the problem was. Mr Chris Childs from Harris Heating and Plumbing fix everything within 45 minutes. I'm sooo satisfied and happy I could shout. And the price was very reasonable. read more

Harris came out Friday after getting a quote from Horizon. The Horizon tech had told us we needed a new central air unit. This tech was in my house for 30 minutes. After he left I called Harris Plumbing, heating and air conditioning, Sal Foglia S09 came, looked at our unit and within 10 minutes, Sal said we needed a new starter, NOT AN ENTIRE UNIT!!!!! Keep in mind our air conditioner died on the hottest day of the year! Our house was 90 degrees and my husband is disabled with heart failure! We were thrilled to only pay $539.00!! Use this company knowing that they won't rip you off! They are prompt, knowledgeable and very trustworthy!! Thank you Sal Foglio for coming to our rescue!! Mike and Eileen Smith read more

Harris was very responsive to my needs and sent Nick Madron who came the same day. He was very efficient, customer oriented and professional. I'll certainly call them again for my plumbing needs. read more

Harris completely miscommunicates and overcharges customers! The issue I had with a panel was worked on by Kevin Lozada (who was a nice enough person), but the problem persisted thereafter. Another technician from Harris was sent to my home the next day, who then said that the problem was not fixed, but the correct fix was a $30K+ higher project (to gut the entire house and rewire). When I complained about why I was charged to a Manager named Eric, he gave me the runaround about the definitions they use internally of 'minor diagnoses.' Bottom line is - I was charged $351 for someone to step inside my home after 6mins and whatever work was done, did not work! Eric refused to provide a credit, a refund, let alone an apology! I asked him to respect the initial rating I gave, and he wouldn't even do that. He told me he would have someone email me so I can file a complaint. I told him that the reason I asked him/a Mgr to call me in the first place is to express my complaint. I eventually had to hang up because he was wasting my time trying to explain that he cannot do anything to help without admitting it. Consumers beware- find a local electrician who is interested in solving the problem rather than trying to sell a service warranty program. read more

Definitely 5 stars. Angle was great, very knowledgeable, truthful and professional. Excellent service. Looking forward to using their service in the future for my next HVAC cleaning and tune up. read more

They replaced a garbage disposal for us and charged $855. It was a straightforward install. I should have asked prior but what price gouging. I will never recommend or use them again. read more

The Harris P, H, A, & E technician Charlie Martin did an excellent job installing our thermostats. He was both professional and personable, and we couldn't be happier with the result. read more

Called to get an appointment to unclog a kitchen sink. I was told they would arrive before 1:00PM. They did not. I called twice to find out when they would be there and was told two different stories. When they finally showed up at 5:30PM, the person only "cleaned" the lines? He told me he would charge $93 to plunge the sink (we had already done that several times), or he would charge $350 to clear the line (I guess he meant snake the line). I misread the $93 charge on their web site which in small print applied only to the outside line? The service person also said he did not know about garbage disposals, so if that was the problem, he was not allowed to do anything with it. A plumber??? I have to assume the reviews on their web site may be bogus as their site does not allow you to post a review. Fortunately all I did was waste my time waiting for nothing. At least no money was wasted on this horrible experience. BUYER BEWARE............. read more