I've been shopping at Harris Teeter since 2020 because of the convenience to my neighborhood. The store is often very clean and well kept. That was an easy draw for me. I have had a consistent issue with the fruit section. Specifically the red grapes and strawberries. Although this is my first time writing a review, I have been tempted to return the product on several occasions. Last night, my wife and I wanted fruit to compliment our dinner. After looking at the selection and not finding a flaw, I decided on Good4U Bi Color Seedless Grapes and Mathis Farms Strawberries Fraises. I heard my wife scream as she opened the container to find mold covering the red grapes (including the stem). If that wasn't enough, she found molded strawberries just under the ripe ones across the top. This is easily becoming habit forming because I have ran into this time and time again. Your competitor a few blocks away isn't any better so I choose HT. Do I need to now travel to Wegmans to get fresh, edible fruit? What can be done to better my experience so that I can continue being a valued customer? Prices of food are high enough as it is. I want to not put my family at risk by eating molded produce. Thank you for your attention to this matter. On a lighter note. I always have the best customer service experience with manager Tom who assisted me last evening and (Maria?) the cashier. She's a young brunette. She's always cheerful and knows how to bag properly. Great customer service on both fronts. *Pictures are available upon request* Vincent read more

I've been to this location a couple times. I try to avoid it whenever possible for the reasons below. This location is just so incredibly busy. The parking lot is always packed, as well as the store itself. At night, it is extremely dark in the parking lot....not sure why they don't have more lighting. They have unique offerings that the other locations don't have, such as a small bar, a hot food bar (regular food & Asian food), but they aren't always 100% full when we come. They also have the pizza station, which is offered at other locations. This location doesn't always seem to be stocking their shelves the last couple times we visited. There's a Starbucks inside the store, which is also insanely busy with long lines. read more

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Your standard Harris teeter. This place has all the essentials. The choice of supermarket for me usually comes down to location, so I probably won't be frequenting this spot often, but it serves its purpose. read more

THANK YOU ANA! BEST SERVICE OF THE YEAR AWARD! I just had an epic customer service experience at Harris Teeter in Stoneridge, all thanks to Ana Claudio and Madilyn! I was running late from football practice and needed to expedite my grocery pick-up, and they made the entire process super fast and efficient. Ana was not only incredibly helpful but also made the shopping experience fun and stress-free. Her knowledge of the store and products, combined with her warm and welcoming attitude, made me feel right at home. Madilyn also stepped in with the same level of helpfulness, and together, they made sure I got everything I needed in record time. I highly recommend Ana Claudio and Madilyn for anyone grocery shopping in the area--Harris Teeter is lucky to have such an amazing team, and I'll definitely be back thanks to their read more

The workers in here are wonderful but I caught a manager talking down to a worker on Saturday. I gently reminded him that a "Please" goes a long way. He does try to argue with me but I am not there to argue and repeated what he said. It's 2 days later but it went like this : "Your going to do what I tell you to do when I tell you to do it" is not the nicest way to treat an employee, particularly when customers are around. That broke my heart for that worker. Then he claims they are friends and tried to argue with me. The employee was quiet, understandably. He is a manager and in a supervisory position over that person. I pay a premium to shop at Harris Teeter over Wal-Mart for the quality of the fruit, berries, meat, and veggies. However, even Wal-Mart supervisors use Please and even Thank You or even a fist bump with their workers. -2 for the mean manager. +3 for the general awesomeness of this store. read more

I was in the area and needed to pick up a few things so I decided to check out this Harris Teeters - wow! I have to say I think this is the nicest HT I've ever been in. It's enormous, clean, well organized, well stocked and has just those few touches to make it feel extra (check out the embellishments on the aisle directory signs - fancy!). I even found some items that have been difficult to find elsewhere (supply chain issues I'm sure). Check out was super fast and the cashier was friendly. My purchases were bagged properly (food separate from cleaning supplies - yay!). Overall just a super pleasant shopping experience. Also, there's a Starbucks inside for my fellow caffeine addicts out there. read more

Harris Teeter - Front - Grocery Near Me - Aldie, Virginia

ALDIE, VA 02/07/19 DINNER +The Thursday 9.99 Prime Rib special is a decent meal, for the price. If you don't want to cook, check this Harris Teeter out. +Hot food bar with Asian, Chicken, and Pizza offerings. +They also have a sushi station and wine bar. +There is a gas station across the street, with discounted gas for Harris Teeter members. -The parking can be challenging, since this shopping strip can get busy at times. -Getting back out onto the main road, Rt. 50, can take some additional effort. -The hot food bar can get a bit untidy and unattended pretty quickly. read more

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Updating review because Customer Service at Harris Teeter reached out! I explained that I was compelled to write the review as it had just happened to bring attention...Besides, i'd hate to avoid shopping at this location which is the closest yet I'd hate to feel uncomfortable being unwelcome either especially I go every 3 days for fresh chicken for my Border Collie--there's familiarity there with the frequency with which I bring business at this location. A simple reminder that a staff can make a customer unwelcome or experience hostility in a business environment is avoidable-even under this circumstances of Pandemic. I wanted that more than anything and when they reached out, that's what I conveyed, no less no more, not to get anyone in trouble but perhaps to refocus on simple customer service! Of note, I returned to the store the other day and the 10-lb bag of chicken was not on shelf in the middle of the day but I need to prepare my dog's meal---I looked and asked for help and the very same butcher did helped and grab a bag from the back without hesitation made me reconsider my previous rating! Customer service reaching out was also nice! Thank you! read more

Just ok experience here shopping at this location. Many items they were out of or the employees had no clue where they were. Usually near my home I do curb side pick up from another grocery store so going into store with my sister before thanksgiving was a experience I haven't done in a while. They were pretty busy and I hope they open some more lanes for check out because doing self check out with a full cart is no fun. Overall I rather go back to my virtual shopping instead of looking for items and taking a long time with the process. But grocery shopping for my sister relaxes her and she had no problem is taking a long time. To each their own. read more

Still a fan of Harris Teeters. Updating my review to indicate our reliance on the Express Lane during the COVID pandemic. This service has been for years, but I suspect it's getting used a lot more now. The service adds another $5 to you bill for the convenience (and added safety) of having someone do the shopping, bagging, and having it delivered at the press of a button to your car. Seniors get this service for free, while the promotion lasts. On the one hand, HT seems to care for it's older patrons with free Express Lane pickup and $5 delivery for seniors, but on the other hand, it only began (as of two days ago) requiring regular patrons to wear facemasks. That's at least 4 months into this crisis. Anyway, you still have to spend the time to shop online and compare prices, but I think it's quicker and easier to make more informed decisions. The prices and specials are the same as what's advertised in the weekly circular. The only disadvantage with shopping this way is when it comes to produce/perishables. You obviously get what you get, so sometimes it's a heavily bruised fruit/veggie. If a product is not available for some reason, there's a note that's attached to your final receipt that indicates the deviations/substitutions. We've tried Wegman's delivery service once and was pleasantly surprised with how the personal shopper constantly updated us with real-time texts and pictures of what was out of stock and what substitutes were available. We didn't get that level of service with HT Express Lane, but perhaps HT Delivery service does. It's not really that big of a deal for us anyway. read more

My wife went here and was looking for baking soda, she approached one of the staff members and asked. He visibly rolled his eyes, sighed, and goes "should be in the baking section". Part of me feels this was racially influenced the way he looked at us. Either way we felt very uncomfortable. read more

I go here for the proximity convenience otherwise Wegmans & Sprouts are my go to. The produce isn't the best, the meat department is good and everything is always available. Today my review is based on a new hire. Luke, assuming he's a teenager working for the summer. I'd suggest prior to putting new hires on the register, to have them learn the different produce and how to look up items that wont scan. Luckily, he had an amazing trainer, young lady, dark hair, nose piercing l, incredibly kind, asked me how's my day, did I find everything I needed, she was pleasant. Luke didn't greet and fumbled on the register. The young lady took over and I checked out. This is the third time, my card hasn't processed at this location and my bank issued a text that their system isn't functioning. Luckily I keep cash on me. As a former cashier, it would be helpful to acclimate the cashiers with the produce and register basics before dealing with customers. There is an art to great customer service and it's getting lost. Thanks to the young lady for stepping in and up to remediate this situation. read more

This location is clean and generally the staff is friendly and helpful. However, produce is not always fresh. Seafood shop is good. "Kevin" is extremely helpful. Manager's special burgers should at least be separated with papers. Impossible to split them up without destroying one or both patties. Had to reform them manually. Baggers need a little more training or to be supervised for overfilling. Had lost jars of food when paper bag handles ripped while unloading groceries. read more

Just left after waiting at the deli counter forever. Seems the 4 people behind the counter, one manager in the pizza section looking right at me and 2 others failed to even acknowledge me. Even standing directly in front of an employee had no effect. Had to ask for help before I got helped. Seems intentional to ignore a customer completely. read more

After posting about bad watermelon & organic cherries. The management reach out to us and gave us a double refund on the items. I was very impressed that they listened and took care of us. Thank you for reaching out! read more

Harris Teeter - Bad watermelon - Grocery Near Me - Aldie, Virginia

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The donuts are continuously covered in ants and flies. This is the second time this month. Gross!!! Definitely won't buy anything from bakery at this Harris Teeter. Definitely should inform the Loudoun County health department on this one. read more

Harris Teeter - Grocery Near Me - Aldie, Virginia

Man, Harris Teeter's are popping up everywhere! This one is fairly new in the retail complex in Stone Ridge, VA (previously an Aldie, VA address). When I take what I like to call the fabled and legendary Northwest passage into work - this is a great stopping off point if I need to hit a grocery store for anything. I hit HT's this morning to buy some hot sauces and various seasonings for the kitchen at work, plus a couple of bottles of carrot juice to share with someone at work who was interested in trying and was skeptical about how good it might be. There is also a Starbucks inside this Harris Teeter - I hope it does not out-compete The Daily Grind coffee shop in the same retail complex. As with the previous review for a business in this retail complex - Google maps will not depict a correct map for this location because it is so new. Instead, it thinks the location is somewhere near Interstate 77 - where ever the heck that is! read more

Harris Teeter - Grocery Near Me - Aldie, Virginia

I definitely recommend shopping somewhere else. The prices for this store are at least about 25 percent higher than other places. The produce are not very fresh either considering the high cost and I have often seen expired food on the shelf. It's such a shame that they get away with this because the competition in the area is limited. read more

Came here yesterday and had a poor customer service with Keith as cashier. I spoke when I came up and he never acknowledged me or spoke. no thanks for shopping here, etc. definitely presented the "I do not want to be here attitude". Got home with purchases and realized my wine I had brought was not in bags. Had to go back and bring receipt and explain to Rami the manager on duty. She was very nice and allowed me to get my forgotten teams. Keith needs a new lesson in proper customer service. read more

Came for the prime ribs. Its a good dinner for when you dont want to cook. 8- 10 oz prime rib, Came with steamed veggies, potatoes, au jus, & horseradish cream sauce $9.99. read more

Harris Teeter - Weekly dinner specials. - Grocery Near Me - Aldie, Virginia

Bad customer service and long lines to check out. The managers are just standing behind the counter and not helping.

The managers at this store have informed us that Harris Teeter's company policy does not require them to enforce the state of Virginia's mask requirements. I am in Virginia caring for my elderly parents and am now unable to shop in store due to their refusal to comply with state law. We will be shopping at other stores not owned by Kroger until this policy is changed. read more

I am very disappointed at this store. They are not following social distancing in this store. I went on a friday and the place is so busy. There are 5 open cashiers and all have lines not to mention the other people that are still shopping for food. Theres no one at the door to control how many people should be inside. When i finally got to the cashier. I told him that theres too many people in here. His reply was "really?" (Sarcastic). I said costco is a huge store and they limit people inside. He answered "it seems like you care too much about coronavirus". I said "of course!! For you and for me!" He answered "gotcha!" (Sarcastic again). Wow!! That made my day! (Yeah right!). Well, i hope that none of their employees get sick! Of course people will keep going inside if theres no one watching the doors! read more

Positives - 1) Spacious, clean store 2) Large wine and beer selection (YAY Virginia laws!!) 3) Lots of produce to choose from 4) A lot of produce is now behind glass/plexiglass doors which keeps it fresher and makes the store more energy efficient 5) 7 layer bean dip?? YES PLEASE!! (Beware, it sells out fast on special occasions like the Super Bowl and NYE). 6) Special deals for VIC card customers - this is the only way to shop affordably at this high end chain. 7) Great customer service. I wanted 7 layer bean dip and they were out so a customer service representative called another store to see if they had any before I drove over there. 8) Plenty of parking. 9) Red Box 10) Always has shopping baskets at the door. 11) 4-6 self checkout terminals Negatives - Can be very expensive particularly if you are not a VIC customer. I shop at 2-3 different grocery stores a week and while Harris Teeter has the variety, they also have high prices. Bell peppers for $2.99? Try Giant for $1.84. Goya beans cost $1.50 a can here while I've seen them for about a $1 other places. read more

Not all Harris Teeters are created equal. We've been to a few in the area, and this one is far superior than some other locations. High marks for cleanliness and organization. And the BEST customer service. It almost makes me want to ask the other HTs, "What the heck are you doing?" Customer service has been subpar at the South Riding and Brambleton branches. Same company, but far different experiences than our closest one. The one in Brambleton looks dim and dirtier. I hate to have negative ones to say this one is awesome. But maybe it's because this Harris Teeter blows the competition AND its own sister branches out of the water. Everything is so fresh and attractive, whether their prepared foods, bakery items, or meats. You just can't go wrong here. read more

This review is for the Starbucks inside of Harris Teeter. It was absolutely so dirty and disgusting that I left. A little clutter doesn't bother me, but flies swarming in your display case does. Definitely won't be going back! I don't know what it is, but almost every Starbucks inside a Harris Teeter has been like this. I think they need a little more time and attention. They just seem like an afterthought and I don't know how long my milk has been sitting on the counter between me and the customer before me. I'll stick to regular Starbucks from now on, or the ones in target, those aren't too bad. read more

This Harris Teeter location's customer service is head and shoulders above others in the area. Even during stressful conditions my concerns were addressed in such a pleasant and positive manner, it made my whole morning better! Shout out to Cody for his excellent management of the Express Lane. Keep up the exemplary work! read more

I come here approximately once in a week to get certain groceries. I like how they've structured the store to make it convenient for the shopper. I usually get my milk, bread, cereal and bananas from here. Product qualify is always good, customer service friendly and the items are always stocked up and tidy. read more

Harris Teeter - Store front - Grocery Near Me - Aldie, Virginia

This Harris Teeter locations gets no more than 2 stars from me for 2 simple facts: 1) They never have enough cash registers open, which creates long lines at all hours of the day (even during natural peak times, like Sunday afternoon). 2) Their self-check out system is probably the worst system, I've ever encountered. As someone that is pretty skilled at using self-check outs in other stores, such as Giant, Target, Costco, etc., I'm fairly adept at using the technology. The one at Harris Teeter is TERRIBLE, often requiring frequent assistance from the individual behind the counter, every step of the way. The only reason to ever use this slow, outdated system is because of fact #1 listed above. Luckily, I live by tons of other grocery stores, so I rarely have to subject myself to this one! read more

As far a grocery stores go Harris Teeter has most everything you want. I haven't gone yet and not found exactly what I've wanted....and I live 2 minutes from the place! I love the fact that it has many healthy options and not just 'name brand' stuff. It's nice to see a wide variety with out preservatives and junk in everything you have to choose from. Goooo HT. :) read more

Stopped in here a couple times for random things while on the way to visit my dad in rehab. Got a fruit and cheese tray - everything was fresh, but well and tasty Got sushi - delishious! Got boars head deli meat - very fresh, very tasty Got a donut All visits were fabulous, lines were short, staff was very friendly. Definitely a nice place to shop and find what you need. read more

The joint where it all goes down for Sunday Fundays at the sister's. Roll call...beer, check. Meat, check. Free cookies, check (check twice, most days). read more

I don't always have time to shop around for best prices so when I go to the grocery store, things that are important to me are fresh produce, a variety of fresh quality meats and variety of normal grocery items. While Harris Teeter does seem to have higher prices, unless you are taking advantage of their VIC specials, they do deliver on what I am looking for. The store is clean and well organized. The deli carries Boars Head products. There is a small meat and fish counter and everything I have purchased has been fresh and delicious. If you are in the market for boneless, skinless chicken breast, it is offered at the meat counter for only $1.99 per pound. The jalapeno cheddar bread from the bakery is delicious. I did make the mistake of purchasing their fruit tart thinking it would be similar to those sold in Wegman's - not so. They do however have free sugar cookies (regular and low fat) in the store for "kids". My dad certainly enjoyed those - and no one complained when he took a few more than one. The staff is so helpful and friendly. For the convenience and quality, this Harris Teeter is hard to beat. I have to admit the bird noises (recording) at the entrance can be a bit disturbing. Makes me think I am about to be attacked like in the movie The Birds. read more

I live about five minutes away from this Harris Teeter and when I'm in a bind--it's great that this place is so close by. I do find that their prices are ridiculously high. 2.99 for lemongrass? Again--if you are in a pickle and can't spend the time to drive to H-Mart, it's great that Harris Teeter is close by. The store is clean whenever I come and I do enjoy the bread sample that they have out in the bakery section. Sometimes if you are lucky--there is a sushi/dumpling sample. There's nothing bad about this store except the prices imo. The staff are friendly whenever I come by the store. Though, I feel like they might need to fix the left side automatic doors. They squeak and squeal when the doors slide. I first heard it around Halloween and thought it was for the spookish holiday feel. *It sounds like Bats!* The sound has been going ever since. read more

A good grocery store with nice-looking produce most of the time. Sometimes it's a little hard to get someone to make a sandwich, but overall the service is great here. A lot of people complain about Harris Teeter's prices, but they are close to me and run a better store than Giant, Safeway, etc. so I like shopping there. I also think any complaining about prices is either exaggerated or comes from people who don't bother to buy stuff that's on sale. read more

I love that my wife likes to shop here. A much nicer store than Giant and they have good deals all the time. If you take advantage if them it's no more expensive than the others. HT is my second favorite store. If only Wegmans were closer. They are great with kids always having cookies and gallons out during the day. Their deli section is also pretty good with some reasonable subs, much better than subway. read more

Love Harris Teeter grocery store because it's conveniently in my neighborhood. Received very poor service from a young man at the Starbucks counter at 7am in the morning on a Tuesday :-(. I ordered my drink and he made the wrong drink. He persisted in arguing that I really said I wanted the wrong drink. He didn't offer to make me the correct drink so I asked for my money back. Why is it so difficult to find good customer service? All he had to do was make the correct drink and move on. I spoke to the customer service manager and she was very polite on the phone and offered a gift card my next visit for the inconvenience. The store was great the guy at Starbucks not so great. read more

I think the omelette bar is great and I'm really happy with all the changes that have taken place. We are all busy and being able to stop and pick up cooked items is wonderful. read more

I was so excited to try the weekend omelet breakfast they prepare fresh in front of you. I was salivating over the though of the fresh veggies, meat, and eggs that are just a few feet away from the omelet station... but do you think they use that? NO. Inside the station I saw, already chopped, old veggies and prepared pizza meat. But wait- there's more! They used a liquid egg product!!!! Each ingredient should have its own tray and utensil, but that wasn't the case. The attendant touched the meat, veggies and bagel with the same gloves. What a disappointment!! I love this store and some of the people who work here, and will continue to shop here, but give a wide berth to the omelet station. Come on HT you can do much better than that! You already have all the great products on hand and within arms reach... -mismanaged eggspectations U read more

Moved to the neighborhood about 8 months ago and have yet to have a successful trip to this store. I am a Harris Teeter regular as they are on just about every corner around here. Every other store I have been in has had some type of common setup. This one however makes no sense. I left completely frustrated today as after going up and down every isle 3 times I still could not find what I needed. I asked a stock person, a cashier and a manager. Not one person could help me. Left once again without items on my list. I have found myself making sure to stop at other Harris Teeter stores near my work or on my way home as opposed to shopping at the one right next to my house. read more